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Lindens Custom Jewelry & Repair
100 SW 14th St, Bentonville, AR 72712, United States
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Jo
Review №1

Moved here from Houston, TX area April, 2020. I had a set of earrings given to me by a friend that needed adjustments done to them so they would be to my liking. Lindens more than accomplished what I wanted. Also, had a pair of earrings, studs, that were given to me in December, 1983. I went in to see what kind of stone was in the earrings. I wanted to replace it with something shiny. They cleaned the earrings for me and was so surprised that the stones were diamonds. I love Lindens and would not think of going anywhere else for my repairs and purchasing a nice piece of jewelry. Thank you staff and folks at Lindens,

Sa
Review №2

Christina and Shelley were absolutely amazing to work with. This place really prioritizes customer services and you can really tell they care about you and getting you exactly what you want. I would recommend anyone to go here for a repair, or if you are wanting to customize a piece. Great place.

MX
Review №3

This is by far the best Jewelry shop around, friendly staff, knowledgeable, and all around great experience! I highly recommend!!

Ca
Review №4

I had the best experience this past week. We have been customers of Lindens for several years. The customer service, professional craftsmanship and creative talent are second to none. Savanna guided me through my search, decision making, order taking and final gemstone delivery with attentive expertise. Thank you Savanna and Ashley

Ge
Review №5

Very professional employees. the care about the quality of their items and yours. friendly always . very helpful . they stand behind their work , reasonable pricingI will always use themjohn berger

Ja
Review №6

Broke my clasp walked in there, they were super nice and amazing. Handed my piece over and they fixed it in less then five minutes. Absolutely awesome place to come in the NWA for jewelry

Ai
Review №7

I appreciated how thorough the repair process was, I brought in several items and one was repaired on the spot.

Ke
Review №8

Lindens was so helpful, fast and kind. I went in to get a pendant added to a necklace and they took such great care of me. You can tell they really care about the work they do. Thank you!

L
Review №9

Ashely Linden is nothing less than amazing. She and her team are meticulous with their work, making sure every customer is satisfied. They can take care of all you’re jewelry needs from custom work to repairs to finding that perfect gift. I admire Ashley and her entire team for the excellence in customer service that they have to offer. I definitely trust them with all my jewelry needs. Thank you so much for being so awesome!!!!

Ta
Review №10

Always outstanding! Entire staff is friendly, helpful, and a pleasure to work with.

Op
Review №11

Highly recommend! Beautiful selection of custom jewelry at great prices. Very courteous & friendly staff! Go check them out!

Ka
Review №12

Wonderful customer service from talented, knowledgeable staff! I had rings that were twisting on my fingers. I took them in asking what might be done to reduce the twisting tendency (expecting that the this could be a somewhat expensive re-design). Lily was able to address this in just a few minutes -which gave me time to admire some of the really beautiful and unique pieces in the display cases. My rings were polished, shined, and sparkle like new. I am now able to wear them more comfortably. Northwest Arkansas very fortunate to be home to world-class jewelry designers while offering friendly, personal (and fast!) service.

Ka
Review №13

Me and my wife visited today. Had an excellent experience. Highly recommend!

An
Review №14

As a lot of females Im really hard on my wedding rings that Ive had for the last 8 years. It needed to be fixed. I went to another jeweler and he told me it was a lost cause. My husband decided to take it to Lindens. And they had no issues didnt tell me it was worthless didnt tell me anything like. They accepted it and said well do it. Im very pleased with the work that they done on it. I appreciate them taking the time to know the value of it to me. Thank you again

Be
Review №15

Recently moved to Bella Vista,AR. Lindens was so kind to be able to size my ring before i had to fly back to MN just before Christmas. Lilly is an outstanding SR.Gold Specialist that has a line of her own exquisite & classy jewelry. She was able to size my ring in 1 day. Christina was a fantastic & helpful customer service representative. I look forward to now bringing my jewelry for repairs & to purchase gifts for others. I was impressed with the selections & the workmanship they did. Very friendly & reasonably priced jewelry & repairs. Will definitely be a ongoing customer.

Ka
Review №16

Wonderful. I brought in an old sterling silver chain for a clasp repair. Christina was so helpful and friendly. The repair was timely and affordable AND when I picked my chain up it shined like brand new!! Couldn’t have asked for better and meeting Lola made my day!

NW
Review №17

I could not be any happier! I stopped in to inquire about having my wedding rings sized, polished and soldered together. Christina was amazing! Answered my million and three questions, assured me that my invisible set diamond will be just as securely positioned in my ring as the day we bought it. I had been to MANY other jewelers in the area and they either would not even size my ring because of the setting, or were trying to charge over a $1000 to size it. I asked for a rush on the ring and they told me sure, and it would be ready in a couple of days. Well, they were done with it in a blink of an eye and well before the proposed time frame. I could not be happier with how my rings turned out! They fit wonderfully, are as shiny as the day we purchased them! They also polished my every day sterling silver jewelry! I would highly recommend them to anyone! I am so happy with their great customer service and their willingness to explain everything to me! Thank you to everyone there! You made this woman very very happy!

Na
Review №18

I came here for watch repair from Bentonville. They were really kind and the service was better than expected. I recommend this place and they have some fine jewelry collection.

ad
Review №19

Walking in immediately gives you the warm and fuzzies as you feel like you have just opened a treasure chest in a fairy tale. The best part about shopping here is the one in one attention they give you. Prices were lower than any other place we compared. And some of the little pieces were neat... I love their Razorback pieces. I saw diamonds I could never afford and custom made pieces that were perfectly priced for a quick Valentine’s Day gift. Pretty freakin neat

As
Review №20

Love, love, LOVE Linden’s!!I made my first purchase for myself at Linden’s Jewelry about three years ago. Since then, I have stopped at other stores in Arkansas, Texas, Kansas, Oklahoma, and Missouri. I have to say that Linden’s Jewelry is trustworthy, reliable, and I’m proud to call them my jeweler.I’ve kept coming back because the high level of class, pressure-free professionalism, and wonderful customer service – not to mention all of the bulldog cuddles I want (Lola is the best)! The know-how and skill set of the staff is second to none. I have mostly dealt with Ashley Linden, and my experience has been nothing short of amazing.I’ve been so fascinated by the custom design element of this place, as I’ve had a few custom pieces designed. In the past, I had taken my business to other jewelers in the NWA area. What normally took the competition weeks to complete, Linden’s had it complete a matter of days and the best part? – The cost was fractions of what I used to pay elsewhere! If you can imagine it - they WILL make it for you! If you cant think of what youd like - they WILL help guide you through the process.Linden’s will have my continued business and support for years to come. I’m recommending everyone I know or meet with jewelry needs to check them out.Thank you for the best experience anyone could ask for with something as delicate as jewelry.Until next time!

Li
Review №21

I needed a delicate necklace chain shortened. I went to Lindens Jewelry and within 10 minutes I had my necklace chain adjusted and was on my merry way! And there was no charge for the service! What a pleasant experience. Thanks so much for your friendly service.

Br
Review №22

I was a walk-up customer in need of the removal of links from a watch band. Ashley meet me at the counter and provided prompt, professional and courteous service - the watch fits perfect. While in the store, a mans ring caught my eye - I look forward to working with her on a custom ring based on that style and design. The store is worth your time for a visit... oh, and Ashley is an aficionado of Ford F100 and Chevy C10 pickup trucks, old-school style.

Ja
Review №23

I have had several custom pieces created by Ashley and several remounts done as well. Ashleys creativity is amazing! One of the great things about Ashley is that my husband can go in her store, tell her what I want and she will respond with oh, I know what Janice likes and would want. To have a jeweler know what I would like without speaking to me is amazing. She is not just a jeweler, she is a creator of beautiful pieces that anyone would be proud to wear. I love it when someone asks me where did you get that and I am happy to say Lindens in Bella Vista. I know where my next piece of jewelry will come from!

Re
Review №24

Highly recommend Lindens Custom Jewelry! I needed my wedding ring and a necklace repaired and am beyond pleased with Lily and Ashley’s high quality craftsmanship, wonderful customer service and expedient service. Thank you so much ladies for making my jewelry shine again!!

Ha
Review №25

People were really helpful, knowledgeable and had a lot of patience to answer our questions.

Ma
Review №26

I have used Linden’s to repair my watches and they have always treated me with respect. I had several rings that I wanted the stones put into a single ring. I stopped by Lindens and met Bryan. Before I made a commitment I did some research and ended up going back to Lindens to have them create a custom ring. Working with Bryan was aoutstanding, His title is Master Jeweler, it should be Master Jeweler and Artist. He listened to me then took the ideas using his artistic ability and what works with stones Available, he created a piece that was perfect for me. Being a project manager, we always look for time, cost and quality attributes when evaluating success. When we started, Bryan and the Lindens team set my expectations with regards to these attributes. The team provided me a beautiful ring which beat their projected timeline at a cost less than originally quoted. That’s 3 for 3.

Le
Review №27

Awesome service and great attention to detail. Needed a replacement watchband for my Smart watch. Jessica showed me several options and I could not be more pleased with the outcome. Recommend Lindens without reservation. A+

Ra
Review №28

The clasp on my pearl bracelet, I thought was broken and would have to be restrung, but, she said it was not broken and went and connected it. Also had an inexpensive watch she also repaired and charged me nothing for either one. IMPRESSED!

Ry
Review №29

Craftsmanship is very good. Price is not. Charged $500 for a small stone replacement worth $180 to $200. Asked the lady at the desk on pickup to speak with the owner since there was no itemized receipt. Told to call her later or who entered it. I would go somewhere in Rogers and save the time and money. I went here due to a good recommendation. Furthermore I was lied to about the increase in a diamonds value when they are at an all time low, testing for moisanite was only machine tested and I was not informed at pickup whether closer inspection after cleaning the ring proved the test wrong.

Di
Review №30

Great customer service and the variety of designs and pieces will please every smart shopper!

Ji
Review №31

Lily made some adjustments to a bracelet and I no longer have to worry about losing a stone. They are all always so helpful and the store is light and bright and filled with lots of things for my wish list!

Ji
Review №32

I have gone there several times in the past 4 months and every time have received outstanding service. I have had a watch band replaced, rings cleaned and apprized. They are the only jeweler I will go to in NWA. And they have Lila, the wonder dog.

Mi
Review №33

With over 50 years of experience and having been very close to the jewelry business, Lindens (Ashley Linden and staff) in Bella Vista, AR. can not be topped! Working with your idea or Ashleys they provide very fine workmanship, extremely amazing talent, on both custom work and repairs, and at very reasonable prices.I have been in NW Arkansas for 7 years and I would not share my family julery with another julery store in the area.

Do
Review №34

I came to Lindens to have my sad old wedding set updated. Lily pulled out each stone and created an entirely new ring and it is amazing! I could not be happier. I highly recommend Lindens Jewelry!!

Mi
Review №35

Ashley helped me design an awesome engagement ring and was willing to work with me through my budget complications. She even mailed to New Mexico when it was completed. My wife and everybody that has seen it is very much impressed. Thanks a ton.

Jo
Review №36

Ring turned out super nice. I am very happy

Ro
Review №37

My wife has used Linden’s for a few years and has been happy with their work. The jewelers are great, and so is their customer service!

Pa
Review №38

Everyone Ive met here is talented, knowledgeable, helpful and kind. Quick turn around time on repairs and they make their own jewelry.

Ka
Review №39

Care, compasdion, incredible individualized service. Need a jeweler??? Can NOT recommend them more highly!!Satisfied HAPPY customers!!!You will be too!! Dont let thus one pasd you bye...Rick and Kathy Ginestra

Sh
Review №40

Best service ever and I love checking their Facebook page for new design posts! These ladies are so talented!

Ch
Review №41

Wonderful service! Beautiful pieces of jewelry!

Ma
Review №42

Did a great job repairing my wifes engagement ring and making a custom wedding band for her

Da
Review №43

Beautiful jewelry! My wife loved her hand crafted diamond earrings!

Je
Review №44

Lv Ashley and Bev. Plus the other girls. Great looking jewelry! A must go to while in Bella Vista

Do
Review №45

For our upcoming 10th anniversary, I took my wifes ring to Lindens to make a major upgrade. The first thing I noticed was that unlike many retailers, Ashley (the owner) and her staff, actually listened carefully to what I wanted right from the start.First, I wanted to upgrade the center diamond in my wifes existing ring to a much larger stone. However, I wanted to preserve the center diamond in a new ring, flanked by new diamonds that would fit the shape of the original when worn together.It was a difficult job for anyone because of the type of ring I had. We searched through some of the prefabricated rings to find a solution but there was nothing that would work quite right. Ashley wasnt satisfied with making something work and asked me if Id let her make it custom, to match my wifes ring.Noting my must haves, we spent the next hour or so developing a concept ring. She thanked me for trusting her with such a daunting task.A few days before our anniversary, I received a call that the rings were completed and went to Lindens to pick it up from Ashley. It was jaw-droppingly beautiful. The level of detail and care that she incorporated into the new ring, while making the original look brand new, was absolutely incredible. It is obvious that she takes pride in her work and is very skilled at jewelry making. She took that special care to make sure everything was perfect.I tried so hard to hold out until our anniversary to give the rings to my wife, but I just couldnt. I gave in early and surprised her with it. When she opened the box, she was speechless. She tried it on and it fit perfectly. We were both awed by how beautiful it was. Since then, her friends and family have be gushing over it. Even the occasional checkout lady at the store will pause and compliment her on it.Even if youre not looking for wedding rings, she has a great assortment of custom made pieces and all sorts of other tasteful jewelry and accessories. Additionally, the shop is conveniently located fairly close to Bentonville, just a couple of miles off of I-49 (US-71) in Bella Vista.Overall, it was a fantastic experience -- she exceeded my (high) expectations. I highly recommend stopping by Lindens Jewelry for your next purchase or just to look around. Ashley will take care of you and make your vision for that perfect piece come to life.

Mi
Review №46

I have always gotten top tier service here. Great place.

R.
Review №47

This place rocks! Great jewelry and great service!

Ma
Review №48

Nice store good customer service

Ji
Review №49

First time customer and found them to be very friendly, professional and fair.

Information
43 Photos
49 Comments
4.9 Rating
  • Address:100 SW 14th St, Bentonville, AR 72712, United States
  • Site:http://www.lindensjewelry.com/
  • Phone:+1 479-715-6556
Categories
  • Jewelry repair service
  • Diamond buyer
  • Diamond dealer
  • Jeweler
  • Jewelry buyer
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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