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Walmart Auto Care Centers
1400 Mall Dr, Benton Harbor, MI 49022, United States
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Comments
Lu
Review №1

I had a great experience there, yes it was busy. But I dropped my car off and went on my business and waited for there call. I had 4 new tires put on, they called me told me I still had some life on my tires. Instead of changing me just to make some money. Even though I still purchase new ones, it was winter time. Great prices, nice associates working at the desk. Didnt get a chance to speak with 5th guys working on my car to much. But seemed nice.

Ra
Review №2

All I can say is this store is a mess. I go into the service department entrance hoping to get in and out quickly. It never seems to work that way. Someone needs to go to school to learn how to run a service department. Most of the employees in that department dont have a clue. The last time I was there I spoke to a lady who needed her wheels and tires swapped on her vehicle and at the time that I talked to her she had been there 5 hours and they only had one finished. These are wheels and tires that she brought from home not new ones to be installed. I call it pathetic.

Dr
Review №3

Everything basic, and a little bit advanced. Perfect for me.

Ca
Review №4

Took me ten minutes just to find the entrance since it looks like their shipping dock, then I was turned away at the door without even asking what I wanted. Guess thats where the Express comes from!!! Might want to change your hours listed, Walmart.... or better yet, train your staff in customer service!!

Ka
Review №5

They were very helpful though im a woman they treated me very respecful not dismissave like i didnt know what i was talking about so thank you wal mart auto thumbs up from me 👍

Mi
Review №6

Associates were helpful and WALMART had what I needed

Da
Review №7

They had me wait an hour before I was seen, after i was seen they told me i couldnt put the tires due to the time. Then I went the next day they set to go put the tires they go back to get the tires and they didnt have them

Te
Review №8

Fast and courteous with reasonable rates.

Kr
Review №9

With a walk in service, a wait time should be expected, but it seems like every time I go in theres one person working and a multi-hour wait. They need more shop employees.

Ji
Review №10

I went in to get my 2 front tires changed. I had s spare tire on one and the other was flat. The auto technician said I needed my 2 back tires changed as well. When I said I only needed the front ones, he refused to do it. He would only do it if he did them all. I don’t have money for that. Never heard of this happening

Al
Review №11

Because clearly walmart is in charge of what google says their hours are, lel.

An
Review №12

It never seems to be enough employees to cover the demands of the customers.

Ja
Review №13

Not sure I would go to their website to check

Ro
Review №14

I will never buy tires here again

su
Review №15

Nice service

ze
Review №16

Slow not nice no help. Just waiting. For a lot there. Just games in the shop

Review №17

I have bad experience.

Is
Review №18

Last option only

Pa
Review №19

Great service

Je
Review №20

Great

Sh
Review №21

A+

Information
7 Photos
21 Comments
3.5 Rating
  • Address:1400 Mall Dr, Benton Harbor, MI 49022, United States
  • Site:https://www.walmart.com/store/2062-benton-harbor-mi
  • Phone:+1 269-927-6735
Categories
  • Oil change service
  • Auto parts store
  • Car battery store
  • Tire shop
Service options
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Payments
  • Cash only:Yes
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