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BendTel Inc.
130 NW Greenwood Ave, Bend, OR 97703, United States
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Ka
Review №1

We moved our service from another provider to BendTel and the transition process couldnt have gone smoother - the job was done on time, everything works great and all your folks are a joy to work with.Thanks to everyone!

Jo
Review №2

Bendtel is one of the best companies Ive ever worked with across whatever field Ive worked with. They are responsive, personal, quick, and their products are top notch. Weve never had a problem using their business fiber and our phones have been working great. When you call you get a person, when you go into the office its like seeing an old friend. Cant say enough about them.Now if only they could get fiber to my house! I would sign up in a heartbeat.

Na
Review №3

Jon L. and BendTel to the rescue!!! Thank you! We are so excited to work with you and then you came through big for us! Thank you so muchAs a small business we appreciate the prompt service and being able to reach someone immediately! We had a problem caused by another service and Bentel stepped up and ushered us through so that we could resolve the issue even thought it was not their responsibility they still offered support. This is why we always choose local!

Ra
Review №4

Fabulous customer service! Our business phone line stopped working and they were here within the hour. The tech rearranged his schedule to accommodate ours and had our lines up and working before we opened. Weve been with BendTel for many years and they have always been great at taking care of our needs. A big Thank You from Bend Instrument Repair.

J&
Review №5

Best phone and internet company to do business with! They have saved us thousands of dollars and every employee I have dealt with is over the top helpful and friendly!! If you ever have an issue, they start remedying it immediately. Thank you BentTel!!! You have restored my faith in the broadband world.

LI
Review №6

We had a few glitches with our initial scheduling (of course, we were still finishing up our tenant improvements, so maybe the timing was perfect in the end), but they more than made up for it with excellent follow-through and customer service.The installer went above and beyond to help us get up and running and things have been great ever since! Very happy were using BendTel for our Telephone and Internet needs.

Ta
Review №7

BendTel has been a great company to work with! Prompt, courteous, customer service that clients have come to expect. 5 stars for sure! Would recommend them to anyone!

Ry
Review №8

Thrilled to be partnering with BendTel and the WhatIfWeCould Community project, showcasing 28 non profits in 2019. They have been a pleasure to deal with and especially appreciate their heart for the community and wanting to bring more focus on organizations doing great work in the community.

Ad
Review №9

BendTel has been fantastic for our organization. We struggled to get anything actually done through Century Link - they are just too big. BendTel is a local company, with local people who understand the lay of the land and what their customers needs. I have a much better handle on our telecom services now that were working with BendTel. Thanks guys!

De
Review №10

Thank you BendTel for your generosity when I was the one who made the mistake. Your awesome customer service was greatly appreciated!

Li
Review №11

Justin and all the guys (& girls) at BendTel are awesome! We use them for our business phone & internet services. A few months back we wanted to look at upgrading our phone system. I met with Justin, he reviewed our needs, provided us with options and when it came to actually making the changes all went very smooth. I love our new phones and we are even saving money!They always respond timely on any issues although there have been very few. I highly recommend BendTel!!

Pe
Review №12

Very professional staff. Installer arrived on time and any questions I had were answered promptly by the service people (and I didnt have to wait 45 minutes to talk to someone). I Highly recommend this company.

Pa
Review №13

What can I say about BendTel...they are awesome! Dwayne, Chris, Terry, Jordan, all of them care about you the customer. When I call they answer! They come to my office if we cant solve the problem over the phone. I know they have other customers, but they treat me like I am their only customer.My salesman Rich Morton, again, what can I say...if I need something right now he will get the job done right now. He has given me so much support, especially when changed over our phone system.Thank you everyone for supporting and helping us and for just being you.

Re
Review №14

Just wanted to touch base and thank BendTel for a very positive customer experience since we cut over from Century Link with our Pro-rentals and Sales location in Bend. We’ve had an outstanding experience in the whole process, something that is rare in the occurrence of the Telecom world these days.

Br
Review №15

PJ and the staff did a great job! Great communication and they really try to do a great job. The Big Dog in Central Oregon could learn a few things from these folks.

Ro
Review №16

Best customer service I have had with an Internet and phone company ever! PJ, Marcus, and Susan did a top notch job, were great with communication, did the work on time, and were entirely professional throughout the experience! Well done!

Jo
Review №17

I have been with BendTel for a long time now and love, love, love them. Again, this week, we needed some service and they went over and above the call of duty to get the job done and answered questions and stayed on-it until all was perfect! THANK YOU BENDTEL!

Mi
Review №18

Bend tell is great. they are always right there when I need them ( if I need them) and are always so helpful. Rich is who I deal with and he is GREAT!

Jo
Review №19

I had very high hopes when I started service with BendTel. They seemed to have solid customer service and reasonable options for a local ISP. They even worked with me on price.Unfortunately thats before I was sold on one service, and then slipped a contract for a different service that operates at 1/10 the speed and locked into a 3 year contract. Im a business owner, not a network engineer. A difference like that needs to be explained before just giving me a bait and switch inside of a contract.When I reached out to try and come to a resolution I was Chastised by my sales person Doug because I contacted the wrong account manager who coincidentally seemed to be the only person willing to help.After that I simply wanted to be let you of the contract I was tricked into agreeing to. Today I was informed that the cancellation cost would be over 4 thousand dollars. Im absolutely sick to my stomach over the experience, and cant believe its happening from a local company inside of Bend.

Li
Review №20

We recently had BendTel set us up with phone and internet service. PJ and her team were very helpful. They provided more options and got the job done quicker than our previous service provider could do. I would definitely recommend BendTel.

Mo
Review №21

I, Kimber, helped another new practitioner set up his phone lines and voicemail. BendTel was easy to work with very processional and very quick. Would highly recommend them to anyone in town.

Ar
Review №22

Bendtel has optimized our office communication system beyond our expectations. Super helpful support staff invested in our success.

Al
Review №23

From the initial phone call to completing the task, BendTel was timely, courteous, professional in helping get a fax line going. Thank you!

A
Review №24

PJ Miller and BendTel have delivered exceptional customer service, a suite of services and options that checked all of my boxes and deliver it promptly at an unbeatable cost! Thank you PJ and BendTel!!

Ma
Review №25

Bend-Tel...Thank you very much. Ive been with several companies over the years and I have to say, Ive never had better internet.

Sa
Review №26

The BendTel folks are my new heros.The job bringing internet to my new house seemed impossibly complicated. But PJ, Tom and the rest of their team pulled it off! I will always remember their drive to get this job completed, and with integrity.It makes such a difference working with a local, responsive team. BendTel should always be your first phone call.

Information
51 Photos
26 Comments
4.8 Rating
  • Address:130 NW Greenwood Ave, Bend, OR 97703, United States
  • Site:http://www.bendtel.com/
  • Phone:+1 541-389-4020
Categories
  • Internet service provider
  • Telecommunications service provider
  • Telephone company
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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