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Goodyear Auto Care Inc
61343 S Hwy 97, Bend, OR 97702, United States
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Li
Review №1

Incredibly helpful staff, fast service, and great communication. We went to Goodyear to have the brakes on my husbands truck fixed. When I called they were able to get us in very quickly. They inspected the brakes and gave us a quote one day, and had it fixed and back to us by the next. We were really pleased with the quality of service and the friendliness of the staff. We really got our moneys worth going to this Goodyear.

Jo
Review №2

They did a great job I was about 20 minutes early and they got me in out fast they do good work I have tire sensors and they work good every time I leave there shop

Sh
Review №3

Amazing front desk oh, amazing mechanic work. Always willing to work with customer and go above and beyond the normal mechanic shop. I would highly recommend any service that you would need done

Ka
Review №4

Amazing service! Came in an hour and a half before close on a Friday and they were able to install and align 4 tires before close. They are rockstars. Highly recommend this location to anybody looking for high quality and speedy service

Jo
Review №5

This is some the best, most genuinely helpful service I have ever received.I am about 6 hours from home and guess what, check engine light comes on and starts making a horrible noise.I called and they were booked up but Travis said to bring it in and he’d check it out for me. They ran the code and put it up on the rack to double check it. Turns out it I can make it home. They didn’t even charge me.If I lived in Bend or was in town and needed anything, I would jump at the opportunity to do business with such a helpful and high integrity establishment.Thank you Travis and team, you saved vacation!

Ro
Review №6

I knew I wanted Goodyear tires on my horse trailer so I looked up where to get them in Central Oregon. These guys came up on the list, they were never on my radar at all, never been there. Then I saw the non stop glowing reviews of these guys. Well, add one more. Price was what I expected, they actually had them in stock and they got them put on in half an hour the very next day after I called them. I worked with Travis at the front desk but this entire crew must be on finely oiled machine. I was truly impressed and very thankful. Will tell many others about them for sure.

Er
Review №7

My daughter took her car in because it wouldnt start. They did their inspection and found that the starter was bad and quoted her a bit over $400 for the job. Her car was fixed in short order and is back on the road There were some billing issues that were promptly addressed by the owner and staff, and I greatly appreciated their attention on it. Often times when businesses are confronted by these things, they just dont care but I am glad it was not so in this case. Thanks for taking care of things for us!

Ca
Review №8

Ezra is so helpful and amazing at what he does. I was wheel and tire shopping today and he went out of his way to explain everything in terms that I understood. Ezra lights up when he shows different options and you can tell that he is extremely passionate as well as knowledgable about what he does. Not only was the service great, the price and time frame were also reasonable. Highly recommend stopping to see him.

Br
Review №9

Weve been using Goodyear Auto Care for years and they never disappoint. Tires are reasonably priced and they are able to get our fleet vehicles in and out of their shop quickly, so we have virtually no downtime. They make changing out tires from summer to winter and vice versa an easy process. Great Service!

Ch
Review №10

Fast service on my wifes car for new tires.

Mi
Review №11

These guys always take great care of my family and cars! Grade A service.

La
Review №12

Had a friend recommend going through this store for tires and service, as he has been using them for years. I had the pleasure of connecting with Steve at the front desk. I cannot express my gratitude for professionalism and outstanding service that I had received. At what seemed like a busy time for them, I had simply stopped by to get some ideas on which direction to go with tires and walked away with new ones installed within the hour. The rest of the crew was attentive and friendly as well. It’s customer service like this that will keep me coming back. Thank you!

Du
Review №13

Great customer service. Always helpful. Honest and do good work.

St
Review №14

Excellent service and reasonable prices.

Jo
Review №15

If there is any small business worthy of support, these guys have earned it. It feels as if your best friend or relative is working on your car. I cant say enough about their integrity and honesty. Ive had what seems like everything from an oil change to more in depth maintenance and they get it done. Moreover, they will save you money if they can by being forthright on whether something needs fixing or it can wait. I can go on and on about my experiences with this shop and their genuine concern for you and your vehicle.

Pa
Review №16

New tires quickly installed! Great service and friendly professional counter people. I will definitely go to this Goodyear again!

Ja
Review №17

Got stranded during a snow storm without snow tires with the entire family in Bend. Because we were in a Tesla Model 3, no one in the entire town had the correct size snow tires in stock.I called a bunch of shops and out of all of all the people that I spoke to, Steve at Goodyear was the most helpful. He really went out of his way to help us out including looking up sizing, making extra phone calls for inventory checks, and providing information on different types of snow chain devices.If you ever are in need of tire services, I would highly recommend visiting Goodyear in Bend OR.

Ma
Review №18

So I got a new battery and alternator back in January of this year. My battery light goes on from time to time.I took it in to have it checked out and the Goodyear employees couldnt figure out what why the battery light keeps going on.Doesnt seem like they know what they are doing or how to figure things out. So I was disappointed because both are under warranty and they didnt offer to put in new ones.

Ro
Review №19

I have taken all of my cars here for years. These people are professional trustworthy and get the job done right. Excellent service.

An
Review №20

Went in for a single tire swap, and they ended up putting someone elses tires (all 4) on mine. Called me 5 hours later to let me know their mistake and to collect payment for the other 3 tires I never ordered...

Co
Review №21

Great customer service and great employee atmosphere.

Ma
Review №22

Honest, professional service at a competitive price. This location has always treated me well for many of my car maintenance needs. Always hair and if it doesnt need fixed they will tell you. Wide variety of tires, brakes, and batteries. Nationwide warranty. Clean and friendly inside. Ill be back anytime my rig needs work done.

ch
Review №23

My husband and I have purchased our tires from Goodyear Tire for years. The owner, Steve, has gone over and above to find us the right tires for our vehicles, including finding tires that were difficult to find for my car. The service is professional, timely, and caring. I would not hesitate to recommend Goodyear Tire to my friends, clients, and family. They are the best.

Br
Review №24

Called to schedule an appointment to patch my tire for a screw in it. Even though it was close to closing they were able to get me in and out right away, very friendly and professional. Thank you David and Ezra!! :)

Ta
Review №25

Great service and amazing prices!

Mi
Review №26

Great service as always. Best price for tire changeover in town

Ch
Review №27

Got us in fast and was so nice and price was good

Je
Review №28

These guys are fantastic. Great service, always. Travis, Ezra and all the guys are very helpful and fast!

ja
Review №29

I have always received great service from this shop Hometown people keeping it local 👍

Sh
Review №30

The staff is incredibly efficient, polite and great customer service!

pa
Review №31

Purchased tires for work truck and they are helpful. I also use them for my personal vehicle

Mi
Review №32

Services are always great! Awesome customer service and timely

Ch
Review №33

I love going to this establishment! The guys are all very courteous and on task!

El
Review №34

I cant say enough about this place.They are so honest, ethical and helpful. Im grateful to have found them in Bend. -Elizabeth

Mi
Review №35

Great people and deals and service.4 new SUV tires cost anyone a small fortune.

Ma
Review №36

Hands down excellent service! On top of that, they have professional and kind employees. Were heading back to Texas and for 3 years they took incredible care of us. Thank you for your service!

Er
Review №37

Great place very helpful with all my needs

Br
Review №38

Awesome experience, everyone is very professional and willing to help! Ive had tires placed and mechanical work done. Ive been happy with all the work theyve done to my vehicle.

Pa
Review №39

Even though I couldnt get a appointment, they where kind enough to give me a mechanics name who could.

Li
Review №40

Owner is helpful, staff is professional, service is fast, after going to other places for estimates, super happy I chose this place!

Da
Review №41

Better than the competition. Friendly helpful guys. Didnt even charge me last time!

Ka
Review №42

They are awesome... KIND..Curtious,and Respectful. Im no mechanic nor do I want to be. But any questions I have,,they have no problem answering them.

An
Review №43

Great service for the past 10 years I been going there great guys!

Ka
Review №44

As always very amazing guys! Quick and super friendly service!

Ha
Review №45

I came here after my car broke down during my long drive back from Idaho. At first they weren’t able to fix the problem with my car that day but after they found out I had two more hours till I got to my destination, one of the mechanics was amazing and offered to stay after work and fix it for me. The owner is a great man and has hired incredible workers! Definitely would recommend coming here!

Ka
Review №46

I had a great experience at Goodyear yesterday. When I called Friday I spoke to Travis, he was so nice on the phone and set up an appointment for me for yesterday. When I went in I saw Ezra, he was super informative and explained everything to me about the tires. The customer service and knowledge at this store was great. I will definitely go there for any of my future needs for my car. I have never been so impressed ! It’s nice to see that taking care of a customer, still exists.

to
Review №47

They guys at this Goodyear store change tires faster than an Indy pit crew! Excellent service.

El
Review №48

Absolutely wonderful service! Best tire shop weve found in Bend. Travis and the guys are helpful and honest, willing to find the right fit, price, and service. After about 12yrs, we have a new-to-us rig, I love it, but was having trouble finding winter tires that fit. Travis was super helpful, we found the tires and when I took it in, all the guys were happy to serve! Appt was quick and easy.So happy to have found a place to for our vehicles tires now...and into the future! Thanks guys!

Is
Review №49

I, being from out of town, was having power steering troubles in Bend on a Saturday. This was a problem. Mark came to the rescue and squeezed me in and quickly solved my issue (for now) with a pour of power steering fluid. No charge. Thanks a bunch!

Vi
Review №50

Side wall blow out tire was only 4 months old. Replaced it for free

Cl
Review №51

Great prices and a professional staff!

Za
Review №52

I don’t know the guys name but he’s got an awesome beard.. 😆 Anytime I’ve ever gone in he’s been so helpful and professional and quick at suggesting what’s best for my car! Got 4 new tires put on and it was ready in less than an hour. Will highly recommend to anyone!

Te
Review №53

Very helpful and would recommend them.

Wi
Review №54

Good service and knowledgeable, also they were a very busy shop, this should speak for the quality of their work.

An
Review №55

I love this shop! Everyone that works there are friendly and helpful. I will never go to any other shop if l can help it.

An
Review №56

Great people,great service. Used them for years. Would give 6 stars but couldnt find it.

Si
Review №57

My tire sensors were going off. So i made an appt..they took great care fixed the minor problem and didnt charge me...will go back for sure if something else goes wrong..super nice and clean

Em
Review №58

Such kind people! We came in with our tire pressure light on, and they had us pull right up so that they could check all of our tires. Thanks guys!

Se
Review №59

I’ve been doing business with Goodyear for 7 years now and couldn’t be happier with the service I get every time. Steve, Travis and Ezra make this place reputable and professional. Forget Discount Tire and Les Schwab, Goodyear has the best service and products in Central Oregon. Thank you guys for taking such great care of me and my family!

Do
Review №60

Quick, competitive price for RV tires, and friendly. Thanks!

Ch
Review №61

Good shop. I brought a coupon in the day after and the owner made up the difference on the spot.

Vi
Review №62

You know I really got a feeling of trust from these guys! I just got my 17 yr. old daughter a car, used and was a little uneasy about a couple of issues. The car lot was kind enough to set us up with 2 new tires at Goodyear, well needed, for her 2010 Camaro. It was then I noticed a couple of issues. Even though they are recommended through the car lot, they were very honest about the issues I noticed and gave me great insight on what to do. Enough insight that I now know without a doubt I can trust them. They probably dont even realize how much their integrity and honesty makes a difference. It just seems like who they are and I appreciate that so much. Highly recommend this particular shop in Bend, Oregon.

De
Review №63

The at Goodyear are awesome they do a great job and work their butts off thank you for all your help guys

Ga
Review №64

Ive been using them for a couple years now and Im very happy with their service. Free tire rotation with oil change!

Ke
Review №65

Very pleasent...

Mi
Review №66

Great service! Steve and all the guys were great to work with. Quick, honest, and got me a great price on 4 new tires, nice tires at a great value. Highly recommend!

Li
Review №67

Always great service and friendly faces. Prices are very competitive and great quality. We have bought tires and had oil changes done and every time these guys have went above and beyond to do things right.

Ro
Review №68

Super fast and efficient. Went over to buy a light at harbor freight and my tires were changed before I was done checking out.

I
Review №69

We were displaced by fires and due to the road conditions our front two tires were about to shred (showing metal). The people at Goodyear went above and beyond to help us out with the cost and they got the tires changed out in record time. I cant tell you what a blessing it was to have my familys safety put first by a business. Speechless, simple speechless.

Ka
Review №70

Had a check engine light come on in the middle of a road trip,. These guys were the only ones open on the weekend and went out of their way to help me out. Other shops basically told me I was SOL, the shop told me to come in and they did everything they could. Bend area and need work done on your car I recommend Auto Care Inc.

To
Review №71

Excellent service and good inventory selection.

Pa
Review №72

Great service, and clean. Everyone had worn masks + great service!

St
Review №73

I have nothing but great things to say about this Goodyear store. Travis and Ezra are both great to work with and very knowledgeable. I will now be equipping my third vehicle with Goodyears tires through this store. Goodyear makes amazing tires and Duratracs sell themselves; however, the staffs willingness to assist me and find the best options for what I can afford or to complete a project is invaluable and why I get my tires through this store rather than other places like online even if it means I spend a few extra bucks.

st
Review №74

Good place

B
Review №75

Replaced our OE tires on our 2015 Mazda CX-5... they had 47k miles on them and it was time. Spoke with Steve, very helpful and friendly... unfortunately due to covid, the mfg and supplies of tires is limited and we were not able to get the Goodyear tires that we wanted... we are only in town visiting family so didn’t have the option of waiting ....Steve made a recommendation of another brand Cooper tire and was able to have it in stock in a couple of days... they followed up when they arrived and installed in about a 1/2 hour....great price for a great tire.... Very quiet and smooth ride, less expensive than another tire shop in town.... we won’t need tires for about 70k miles, but would definitely come back to this shop!ps.... very good with following masks, sanitizer and distancing

La
Review №76

These guys are the BEST! I have been going there since 2008. Same owners, same two guys running the front desk and same great service. Friendly and best price in town for tires and repairs. Far less expensive than what the dealership quoted on some repairs. Two thumbs up...WAY UP!

Gr
Review №77

Good guys helpful

Sh
Review №78

I have my oil changed here

Lu
Review №79

I had an amazing experience with both Travis and Donovan. I would recommend this shop if you needed any work done on your vehicle. I live on the other side of town, but it was worth driving to them. They have earned my business. I will be returning and telling everyone I know to go see these guys. Thank you everyone at Goodyear. You have a great team!

Ja
Review №80

Arrived home after three day camping trip with a flat tire, and the courteous service tech repaired the flat right away. Plus, no charge because my tires are bought at Goodyear Bend. Thank you very much.

Li
Review №81

Thank you Travis for the epic loaner car when I had to drop my car off to get the brakes checked. They are always very courteous, speedy and do a good job.

Jo
Review №82

They seem to do good work at a price I can afford. I recently had a timing belt replaced. The dealership wanted $1,200 but Goodyear charged $806. I will definitely bring my car back to them for more work.Later: Honda told me I had several leaks. I took it in to Goodyear. Travis took me into the shop had me look under the car with him. Honestly told me work could be done but not urgent like Honda said. I very much appreciate his time. Thank you!

En
Review №83

Great service! We were driving our little beetle from Washington to California and our wheel bearing was at the end, They kindly fixed it and we were back on the road in no time! ✌️

M
Review №84

My friend took his car there for tire changeover & NONE of the employees were following safety protocols for Covid-19. There were no masks & no gloves on anyone at Goodyear. This is not only reckless & irresponsible, it is thoughtless. If any of the employees have Covid-19, but no symptoms, they are putting not only their fellow employees but anyone who brings their car in at risk. I hope the Dept of Health either fines this business or shuts them down. Shame on them for endangering people in Bend!

to
Review №85

I have only had great experience dealing with these guys. Showed up for a tire installation appt today and in and out in 20 minutes. Great prices, good people, and excellent work.

da
Review №86

Good knowledgeable service and prices

Na
Review №87

This is easily the best auto shop in town. They provide excellent service at a great price. We’ve been taking all of our vehicles there for about 7 years and have never had a bad experience. Do yourself a favor and take your vehicle here, you won’t be sorry!

su
Review №88

Travis fit me in first thing in the morning to fix an unexpected issue while Roadtripping. So kind and professional!

J.
Review №89

These guys have always taken care of me when I have need them. I have always left feel like all my needs were met with great service and a very knowledgible team all at a very good price. Thank you again.

Sh
Review №90

This place is absolutely amazing! Spectacular and super friendly staff. These guys know what they are doing and they are the real deal!

St
Review №91

Quick, friendly service. Great prices

p.
Review №92

Very nice people, good service

Ad
Review №93

Honest, professional and friendly people who take care of their customers!

Gw
Review №94

Love this place! Best place in town to go! They are fast, efficient and they dont rip you off! Theyre always fast when I drop my car off. Very pleased. I highly recommend them!

Sc
Review №95

Great service. Friendly staff.

Yv
Review №96

I had an appointment, so I did not expect to be there long, but my car was ready within a half an hour. I got four tires. So absolutely fantastic service. Thank you

Bo
Review №97

Totally awesome shop, superior in every way. Trusted them with tires, brakes, alignments and heavy repairs for many years. Family owned with a truly fantastic crew. Totally honest with extremely fair pricing and stand behind their work. No upselling and they actually take the time to listen, explain and suggest alternatives when available. Pleased to give my highest possible recommendation.

Do
Review №98

Great customer service and knowledgeable technicians.

Jo
Review №99

Awesome experience! I had a complicated situation trying to get my work truck back on the road, and both Steve and Travis went out of their way to get me rolling! I know where I’ll be taking all my vehicles from now on. Thanks again guys!

To
Review №100

I waited until the last day possible to swap my season tires and the friendly staff at Goodyear made the swap easy and stress free. I first went to Les Schwab and none of the 3 in town would be able to swap my tires until the next day. Goodyear got my car in that morning and was done before noon!

Information
19 Photos
100 Comments
4.8 Rating
  • Address:61343 S Hwy 97, Bend, OR 97702, United States
  • Site:https://goodyearautocare.com/
  • Phone:+1 541-388-4189
Categories
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8am–6:30pm
  • Tuesday:8am–6:30pm
  • Wednesday:8am–6:30pm
  • Thursday:8am–6:30pm
  • Friday:Closed
  • Saturday:8am–6:30pm
  • Sunday:8am–6:30pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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