Bridgette Dory is a breath of fresh air. All too often we think of insurance only when we have a negative event. However, Bridgette was extremely personable, yet professional in assisting me with the details of my auto and homeowners policies. She provided me with proper clarity for making the necessary adjustments. I am now able to relax knowing that I have all of the coverage thats needed. And best of all, Bridgette is only a phone call away.Top Notch!Thank you Bridgette.

Bridgette Paul is a team member for Norman Thomas that makes his business shine with her excellent professionalism and knowledge. Every business can use her kind to be successful and efficient.

I needed clarity about my insurance policy and the only person that took the time to clarify things with patience and honesty is Bridgette Dory. If you need assistance, ask for Bridgette!

Always helpful, patient and kind. Never had a problem someone couldnt fix. Big thanks to Bridgette especially for helping me sort out my issues today. Everyone here is professional and always willing to work with you.

Sara is highly knowledgeable and you do not have to ask twice once something is agreed upon. So glad to get a VIP level of support from a caring and professional staff.

I have been a client of Mr. Thomas for almost 30 years. His staff has always been professional. His office manager Racheal is always willing to go the extra mile to ensure my questions and concerns are completely answered. I consider Norman and Racheal not just my insurance agents, but my friends.

Dear Norm Thomas,You have a team member by the name of Stephany Arias that exudes fantastic customer skills and I’ll tell you why. She was very instrumental in getting our homeowners’ insurance issues resolved.She’s been right there, helping out wherever and whenever needed for these past few weeks. From reaching out to the underwriter to maintaining an open line of communication, to staying on top of all action items needed to facilitate this process - we couldnt have done it without her professional services. The quality of service provided by her was exemplary. Her efficient, professional customer service and level of detail and accountability that she demonstrated went well above the norm.I don’t know what—if any process you utilize to reward such stellar customer service but she really should be recognized as such because employees like her are hard to come by.Everything has finally come together and been approved, – thanks to her hard work and dedication to close this issue. I am very appreciative of her assistance and am looking forward to being a State Farm customer for life.Adoncia Boykins

Norman Thomas is a very rude person. His son is also rude. The ladies that work there are very nice and helpful. The son act just like his dad nasty attitude.

Excuse the name jabrine herobrine my daughter uses my accountThis is Isha Ware posting.....Shortly after my father died ( Charles Ware), I became a client, and ever since I have received nothing but THE BEST service. Ms. Rachel I VanNess always goes above and beyond, and when she is not in the office, the team fills in. They are ALL very professional, and helpful. I Thank ALL of you for your help when Im in need. Ms. Rachael I Van Ness, you are truly a blessing, and I Thank you for always assisting with my insurance needs. You are very knowledgeable and very patient and I will always be grateful to be a state farm client. Much love to you all.#yallrock

Norman Thomas has been my agent for twenty plus years. I have referred many friends and relatives to his office mainly due to his honesty and kindness and professionalism.

Great agent and great services.

Worst agents ever extremely ghetto they have no class n do not appreciate costumers they treat you nice untill you have state farm insurance but soon after you realize what a mistake you made when they act like you are bothering them when you call ...

Excellent service, good people

Great team - awesome service