user
J & J Small Engine Service
6912 S 36th St, Bellevue, NE 68147, United States
Appearance

Comments
Co
Review №1

Fantastic, 10 out of 10, very highly recommended! Tim and Mark were both very easy and friendly to work with...willing to answer any question and not pushy at all. Good products and excellent experience from start to finish when buying my mower!

Ja
Review №2

Great service all around. The staff was very professional and friendly. Im a consumer user of lawn equipment and not a professional, and they still treated me with absolute courtesy and helped out with all my questions. They tuned up our mower and it now runs better than it did when it was new. Very fair pricing and completely worth it. Will definitely being going there from now on.

Ro
Review №3

I buy all my professional equipment here and have all of it serviced here. They really are the best. Justin and his crew are highly knowledgeable and quick to help.

Da
Review №4

Friendly, courteous, knowledgeable staff. Test started my unit then gave a hands on demo of the features. Even carried it to my car and registered it so I didnt need to. Couldnt have been a better experience.

Bo
Review №5

I needed a small adjustment on my weedwhacker and one of the guys says we dont even work on those. It is not worth the time and money to fix them. We sell echo and stihl.I went home and fixed it myself with a few new gas lines and runs great. I gave it to a neighborhood kid for his lawnmowing jobs and I went to Bomgaars and bought a new echo weedwhacker.If you wonder where small engine shops go they disappeared because people fixed it themselves or bought their tools at big box stores like I did.

se
Review №6

J & J Small Engine is awesome. I needed some chains sharpened in a hurry. I dropped them off Thursday at 3:00 pm, and they had them ready Friday morning. This was my first time at J & J, and was treated like a long time regular. Their customer service was excellent, and the chains have never been sharper. I would recommend them to anyone that needs a repair on their small engine of all types. Or to purchase a new or used chain saw, mower, snow blower, tiller...

Da
Review №7

I needed a new belt for an antiquated lawn edger and they were able to hook me up. Great job!

Ja
Review №8

Bit if a wait list but excellent service turned around in a day. And the mower deffinetly runs much smoother. Its not faster, but it feels faster.

Ja
Review №9

They are truly amazing.. I think the guy name is Gary idk anywho I went there last week because I didnt know how to put on a speed loader and they showed me step by step. Great customer service, great smiles and will not let you leave unless satisfied.. thanks j&j

ni
Review №10

I went here in the middle of a snow storm to purchase a snow blower. Despite being very busy they took the time to help me in detail since I have never owned a snow blower before. They helped me pick out the right one for my needs and didnt try to up sell me to some big expensive machine. Their knowledge and kind, helpful service was very appreciated.

St
Review №11

Excellent small engine shop! Friendly, knowledgeable people.

Al
Review №12

GOOD SERVICE AND THE PEOPLE THERE CARE ABOUT CLIENTS CONCERNS.

Ry
Review №13

J and J is hands down the best small engine service and sales in Nebraska. Wouldn’t use anyone else. Always very communicative, honest, and reliable. Tim is the man!!

Re
Review №14

These people are the real deal. I recently purchased a snowblower from J&J. I went to pick it up and they immediately recognized it wouldnt fit well in my truck. First they spent time taking me through the basics of using the machine, then they told me they would deliver it! They had it to my house the same day. Very professional and friendly.I got to use it for the first time today.....after a few minutes I started to see smoke and smelled a burning type smell. I called them and they sent out a tech within an HOUR....in a SNOW STORM.Turns out there was absolutely nothing wrong ...just a little inexperience on my part (my first snowblower). New machines have a certain smell until they are broken in. Ive cleared my driveway, sidewalks, my neighbors sidewalks. Works like a CHAMP. Ive very happy with the purchase and super impressed with the customer service. Great experience!

jo
Review №15

They killed my practically new mower and refused to look at it when i asked them about it. Incredibly rude. How does a place stay in business treating customers like that. Crazy. Stay clear from this business.

Tr
Review №16

Used them for years! Great Customer Service! I own a lawn care business. They’re always there to help when you need it most! Go above and beyond for their customers!!!

Do
Review №17

People there are, very knowledgeable and friendly. I take all my small engine business there. Highly recommend.

Mi
Review №18

I’ve been going to J&J for 25+ years. I bought a trimmer there in 1996, and it is still running awesome. Tim and his son, and all the staff provide great consultative service sales and service. I recommend to everyone. A friend that lives out in Millard has been a customer for five years now. Just recommended to a friend out northwest!

ge
Review №19

Small engine sales and service. Great place to do business and they service what they sell. A rare combination in the age of big box retailers with no service on products they sell.

lp
Review №20

Consider me very impressed with their service. I bought a 45 cc Stihl chainsaw from them that I later realized just didn’t have enough power for the new farm that we bought. No knock on them for that - I just failed to realize how much engine the larger trees on the place required to cut effectively. They gave me a fair trade-in value for the used saw and an excellent recommendation for a new 60 cc Echo CS-590 Timber Wolf chainsaw more suited to our new property’s demands. I also got a great product demonstration after both purchases and the nee one cuts our bigger treees like a champ. Overall, I’m very pleased with this shop and would definitely recommend them.

Al
Review №21

They dont need this review because everyone already knows they are THE go-to for small engine needs. But, just wanted yall to know how much I appreciate you taking care of me and ny business. Truly the ONLY place I can say has taken 100% care of me since I started. The only place Ill ever go, and the only place I refer customers and friends that need work done. Cant say thank you enough.

Ke
Review №22

Talk about quick and friendly service, WOW! The front desk was extremely nice, the service guy for my mower was really helpful and also helped me load the mower when they were finished. All around great experience. Will definitely look at them for my maintenance going forward.

jo
Review №23

So far great experience. Went to buy a snow blower. Customer service was great.

Je
Review №24

Very fair on prices for repairs and new purchases. Great customer service. Quick turn around on repairs.

Ch
Review №25

My experience was great they had the parts that I needed at a far price

Be
Review №26

Good, had the parts that I needed to fix my lawnmower. And were kind enough not to laugh at me when I broke the same part an hour later by hitting a piece of metal in the yard. 🤣

Lo
Review №27

Stopped in to take a look and see for myself, the reviews gave a sneak preview but from I seen myself this mom n pop seems to be legit. I leave my review for purchase experience, Mark helped answer any and all questions and got me hooked up with the new blacked out Toro Super Recycler. They made the process easy, handed my money over and Mark took it from there, including the registration work and even got me setup for an extended 5 year engine warranty by simply purchasing synthetic oil and make sure it’s done for my first 3 oil changes.Hell they even sent a Thank You card for the purchase I made at their business.Impressed for sure

Ja
Review №28

Great place to get lawn mowers and generators fixed.Staff is also great at getting parts. They are also awesome for buying or fixing chain saws. This is where I buy my saw chain.I have a portable saw mill business and I have these guys fix all my mechanical stuff and order my parts for me. They have even done some warranty work on the engine of my saw mill. Replaced the starter at no cost to me done the same day i brought it in.Tons of professional landscapers get their equipment fixed here. I think that says a lot about the quality of service and the reliability of their repairs.

Ch
Review №29

J & J small engine is an excellent family owned business!! Ive been going there for 18 years for almost all my equipment needs for my lawn and landscape business! There are simply the best in town and there customer service is Outstanding! Highly recommend them to anyone I know! It has been an honer and Im truly grateful for our long term business relationship!

Ad
Review №30

Ive used J and J Small Engine for several repairs now and have been happy with them both times. Going to them was cheaper than throwing new parts at it and repairing it myself. They can do full service diagnosis and repair or just a simple carb repair when I brought it in already removed with a sticking float.

Ti
Review №31

Good work, fair prices, great Communications.

Br
Review №32

Only does work that needs to be done. Lets you know if worth repairing. Very quick turn around time on my snowblower and mower. Strongly recommend

mi
Review №33

Im always treated very well by the staff. Theyre absolutely competent, and usually can repair your items in 2 days or less. I recently went in with my snow blower, and asked if they wouldnt mind loading/unloading it for me after a recent surgery I had. Absolutely no problem! Highly recommend this establishment!

Da
Review №34

I want to thank your business for your help on Friday. My wife came over there for a snow blower. You held it for her, gassed it up and very helpful for her. I tried everywhere with no luck. She knew about your business and you were a life saver! Thank you guys for everything and we appreciate you very much! I will be utilizing your business for all of my needs and letting folks know where I shop! Thanks again!

Fr
Review №35

Exceeded my expectations when repairing my snow blower.

We
Review №36

Always so thorough when you pickup your item. They actually start it up and show you how well it runs, so you know its fixed right!Great price, service, and support! Best price in town for high quality yard items. New leaf blowers are commercial styl, awesome echo trimmers, Mantis tillers are just some things we have purchased over the years and have been happy with their products!

Jo
Review №37

Great service always stand behind what they sell and service

Br
Review №38

Been going to J&J for years, they have always treated me great and the staff is very knowledgeable

Cr
Review №39

Brought in 2 snowblower wheels/tires that the beads had popped and were no longer holding air. They placed tubes in them and had them aired up and ready to go the next day! Fantastic service!!

Br
Review №40

Ive been here before and as always they were friendly and up front about answering my questions. They even took care of unloading the snowblower.

Da
Review №41

Great small engine shop with good service and techs that will talk to you about your product! Ive purchased many different products from these guys and have never been disappointed. Good hardworking American business.

Do
Review №42

We love J & J Small Engine Services! Big buisness with personal service. These guys are totally honest and affordable for our company needs. Also great for our personal lawn equipment! I love my garden tiller and super leaf blower! They fix all sorts of small engines/saws and more! Great help for us over 20 years, thanks for excellent service!

Ir
Review №43

Everytime I have gone here, they have what I needed at a reasonable price.

Cl
Review №44

Gr8 help finding a used part [govenor spring].

Wa
Review №45

Thanks for all your help. My mower worked like a charm today and my yard looks great. I appreciate your customer service because it is the best. Thanks again for taking care of me.

Ja
Review №46

Best place to go for all your small engine needs.

jo
Review №47

I have been coming here for over 15yrs and will never go anywhere else. All of Tims staff is extremely knowledgeable and friendly. From parts, service, and new equipment I have never been disappointed. Customer for life

Jo
Review №48

Hands down best service and most professional shop in the omaha metropolitan area I own a lawn care company and have done business with all of them over the years and. I have literally walked out of other shops and driven clear across town to give J and J my business. They are adequately staffed to handle busy times and their staff is very knowledgeable in regard to every single tiny part of every single machine that they sell.

Pa
Review №49

Employees are helpful and friendly. Service is second to none. And they back up there work if there ever was a problem. Its the only place I go for small engine work, and new.

De
Review №50

Best place in town! Has gotten me out the door and back to work quickly on multiple occasions. Friendly and very knowledgeable. Highly recommended!

Do
Review №51

Quick and easy, just needed a master link for a chain on my Dixon ZTR. The two gentlemen that helped me were helpful and informative. I would/will definitely go back.

Dw
Review №52

These people are the best at fixing your small engine machines. They fixed a snowblower and a pressure washer for me, so far.!! Reasonable and quick service. My pressure washer startd on the first pull, Just like it did when it was new.!!! Ill use them from now on.!!!

Tr
Review №53

Best place Ive been to. The owner his sons and staff will do anything they can to help you. I wont go anywhere else. Fast,friendly,best equipment,very experienced.

pa
Review №54

Five stars all the wayExcellent service and fastThey run this business perfect.Been going there for 20 yearsAnyone with a bad review her guaranteed you are not telling the full story and want something for nothing.

Ri
Review №55

There the Best by Far.

Je
Review №56

I wont take my mower anywhere else. Not only are they friendly and knowledgeable, but they do excellent work at a fair price. Highly recommended!

Mi
Review №57

I run a food truck in the Omaha area, and J&J has kept me in business by making aure my generator is in good order. Even when I have needed major repairs, I have never been off the street for more than a day. Fast, friendly and good at what they do - you really cant ask for more than that.

Te
Review №58

As a representative of the PACE / LPOA organization I must say J&J Small Engine Service has gone the extra mile to make our field maintenance equipment needs enjoyable.There staff went above and beyond our expectations in selling and servicing our machines we use daily.Our group has purchased both new and used equipment from J&J. Their staff was both professional and curtious. Recommending only the machines that will optimize our needs.Thank you to the owners and staff of J&J Small Engines, extremely satisfied customer. We will use J&J in the future.🌟🌟🌟🌟🌟

Du
Review №59

Absolutely terrible. I took my chainsaw in to get a primer button fixed I ended up picking up my chainsaw in pieces with them telling me I should buy a new one.... so I paid you to tare apart my running chainsaw for you to tare it completely apart and give it to me in pieces?

Je
Review №60

Asked my wife to drop off my mower to get the pull string replaced and apparently they talked her into a oil change and blade sharpening, things non-related. Typical example of taking advantage of someone for added services. This never sits well with me with a business and it will be the last time I go here. UPDATE- Mower broke shortly after and they refused to make things right, especially after everything they put us through. If I could give 0 stars, I would for these crooks. Next step, Better Business Bureau.

na
Review №61

Great experience buying and trading with J&J! They keep things simple and convenient.

Th
Review №62

J & J Small Engine in Bellevue has been my go to spot for my lawn care needs for several years, and will continue to be for many more years!Tim, Jordan, and the entire crew are the best!

Tr
Review №63

Above and Beyond.I recently purchased a 2 stage snow blower used. Took in for a tune up. Only ran on full choke. 2 days later running good. They loaded it in my truck for me. 1st big snow storm in Feburary that i had a chance to use it the machine ran for about 3 to 5 mins and then it quit. It was a Saturday. The next monday my wife and I were on the process of loading the snowblower up to bring it in. She slipped on her side and i had to take the full weight and hurt my back. Explained to Connie the situation. A second storm was planned for that evening. They said they would do their best to get it back to me same day. I called about 430pm spoke with Connie. She stated that the snowblower was done.I walked my crippled self out to my truck and rushed to be there by 5. It had started to snow and traffic was crawling. Connie called me about 514pm and asked if i was ok. I told her i was but just fighting traffic. I arrived about 6 mins after the call. They loaded the machine up for me and they didnt even charge me for a part that had gone bad. They exchanged it for a used part just to help me get going due to my back problems. I am extremely greatful for thier understanding.My wife was able to use the snowblower and clear the 4 car garage driveway. Ran like a champ started on the first pull.Thank you for putting the customer first, staying late and finding a way to solve a problem.

El
Review №64

GREAT customer service , I was only 14 the first time I walked in there and the service teds gave me I was sorta scared to talk to these guys !But , right away I felt comfortable with what they where telling me and servicing me with !I since then have purchased scags just because I like the brand but I will always take them to J&J !So helpful with everything I want and need , just all around great company !

ja
Review №65

Tim is always a great guy to deal with.

De
Review №66

Our mower was acting up, only a couple months after purchasing it. We were directed by the mower manufacturer to take it here for work under warranty. We dropped it off for them to look at, with the knowledge that we wanted work done under warranty. Apparently, that could not be done for whatever reason (dont know, we never heard from them.) They decided to go ahead and do work on our mower outside of warranty, therefor racking up a bill for work we never authorized them for. When trying to remind them that we never gave them permission to do work outside of the manufacturers warranty, I was told to shut my mouth! Ive never gone to the BBB, or lawyered up over a crappy business before. But that streak ends with this den of crooks.

Cu
Review №67

Nice small engine shop. The employees are very friendly, and knowledgeable.

Iv
Review №68

Ripped off. Be very careful buying a used mower from these guys. I Should have just bought brand new. Very disappointed. Money and time wasted here. Never again.

Ma
Review №69

Quick and easy service.

A
Review №70

Bought a few lawn care items here and have had them also serviced. A+

ti
Review №71

First of all this place was my favorite shop too go too the people was great very nice but one day my wright stander broke could not use it was down on time tim let me use his exmark loaner that they wanted too sell for 9500 and only give me 1500 for my wright stander so i got a second opion on the value of it and tys outdoor power gave me 4k trade and i got a new 2017 wright stander and when j j heard tim called me and said dont come back too his shop no more over a mower that isnt right

Le
Review №72

Fast, friendly, knowledgeable! What more could you ask for

Ke
Review №73

They are the best, from free advice to finding a part, they always go above & beyond. This is my favorite shop.

Ro
Review №74

Excellent service. Competitive pricing. Very professional.

Ja
Review №75

The best in the business.. If you are looking for a mower this is the place to go..

Pa
Review №76

Very great service and great prices I will be back and highly recommend

Ki
Review №77

Good selection. Great local business.

Ti
Review №78

Great staff great service!

Do
Review №79

No hassle, easy visit.

J
Review №80

Bad. I took my 300.00 mower in for a tune up, and they charged me 150.00 when I took it in for a 50.00 special. Either they should of let me know the expense increase before proceeding. or even worse they couldnt recognize that it was 300.00 mower.

Da
Review №81

Great staff! Very helpful​, honest, and efficient!

An
Review №82

Excellent customer service!

Be
Review №83

Nice, helpful and knowledgeable employees!

ma
Review №84

Great customer service!

Ia
Review №85

Very helpful.

Sa
Review №86

Excellent service

ch
Review №87

Good service

Information
7 Photos
87 Comments
4.6 Rating
  • Address:6912 S 36th St, Bellevue, NE 68147, United States
  • Site:http://jnjsmallengine.com/
  • Phone:+1 402-731-8770
Categories
  • Lawn mower repair service
  • Lawn equipment rental service
  • Lawn mower store
  • Sharpening service
  • Small engine repair service
  • Snow removal service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–2pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Similar organizations