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Public Storage
1111 118th Ave SE #2, Bellevue, WA 98005, United States
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Sa
Review №1

We’ve been renting at this location since 2018 and have no complaints.I did just get an email yesterday saying they are renovating at this location and I have to move my stuff out by close of business 2/28. It also says they may have other similar units I can move into at nearby locations. Did anyone else get a similar email or have any information on these renovations?

Tr
Review №2

Was a great place until they decided to give everyone 3 weeks notice that they were closing for renovation. What a terrible business decision. Now its a complete nightmare trying to get in to move my stuff. Cars and people waiting everywhere and all the roads are blocked by people with u-haul trucks. Hopefully the owners go out of business when their renovation is complete.

Bi
Review №3

Dennis was very courteous, efficient and knowledgeable. Helped my family determine which size worked best from the photos of what we were having shipped in, suggestions on how best to store efficiently, safely and securely. Confirmed I had the best lock and how to operate entry and exit etc...Patiently assisted with all my questions and toured various spaces to find the perfect find. Thank you.

Le
Review №4

I also just got an email about moving out by 2/28 because of renovations. This is really very surprising and unacceptable.

Su
Review №5

I highly recommend this facility for all of your storage needs. The customer service is exceptional. They worked with me to find the right size unit at the best price in a very short amount of time. I am very pleased!

Ru
Review №6

I wouldn’t not recommend any other storage unit. Harim has been more than accommodating in going the extra mile for his clients.

Vi
Review №7

The manager is very friendly and helpful. We rent a 7 x 10 space first then just before move in we realized we need more space. Harim changed it into a 10 x 10 for us quickly and solved our problem in 5 min.

Jo
Review №8

They gave customers 3 weeks notice that they are tearing down the building. There arent enough spaces for them to move to other storage facilities!

Ju
Review №9

This location is very convenient, with easy access and large storage units. The wonderful lady at the front desk helped me out with great customer service and got me exactly what I was looking for. Would definitely recommend this location.

Se
Review №10

Had a great impression with the facility and staff. Manager very courteous and knowledgeable help my never ending day much easier. Location is clean and very accessible to I405 what makes it a blast. I recommend this place. Thanks harim

To
Review №11

Hey Im so pleased with the this companies properties in the area. This location is prompt and courteous. Great job! Harim.

Ra
Review №12

I have rented here for years and they have phenomenal service. Anytime there was an issue I’ve had a great response from them. Highly recommend renting here simply because of the customer service.

Lo
Review №13

Came here because the reputation on this place and people were right. The manager at this place help me understand what I need for taking care of my stuff. Great place.

Ca
Review №14

Joe was very helpful. He showed my a few units that would meet my storage needs. I found one that will almost all of my belongings that is easy access. I appreciate Joes professional help and kindness.Thanks Joe!!

Je
Review №15

Gary Nelson was terrific with helping me move out. Because of this Im definitely a loyal customer of Public Storage. He even was so helpful to genuinely offer to stay after hours which helped make my cross country move a lot less stressful. If only every employee took pride in their job the way Gary does. Public Storage is VERY lucky to have him as part of their team. Bravo thanks to Gary! I will recommend any friend of mine in the Bellevue area that needs to store things to this location. Many, many thanks!

Ja
Review №16

This place has a large selection of moving supplies. The manager at this location was very helpful and professional. He took ask me a few questions and in a few minutes got with everything I needed for my big project at home. Thanks

Ha
Review №17

Closing as of 2/28/21... So no review needed

Br
Review №18

This facility is awesome, the location is great! The facility is very clean. I love that they have a lot of drive up units, super easy move in! The property manager is so nice, super helpful, very professional:)I’d definitely store my stuff here for years, if needed!

ki
Review №19

With so many local Public Storage Facilities in the area, its easy to find one in a perfect location. This facility is exactly what I needed. Lots of options for unit size with clean, dry units. There have been several different property staffers on duty during my frequent visits and all have been courteous and helpful. Harim has been there more than most and was particularly helpful as I switched units.

kh
Review №20

Dennis was very helpful and did excellent job explaining the options.

Jo
Review №21

Harim provided me with an excellent customer service and help me find the exact size of locker. I do feel this place can help you when it comes to safe keeping your things.

St
Review №22

Great service, from the start of the sale to the end. The woman was very respectful and always had an answer to my question. The units are respectfully priced as well as clean. The property is properly secured and I believe someone is on the grounds 24/7. I was recommended this place by a friend as they had the same experience I am having.On a side note, the location is top notch. It is right off 405, you can ask for a better place. (depending on where u live)Thanks a lot People Storage.I will be recommending this place whenever I am presented with the opportunity.

Da
Review №23

When I first rented this storage unit, I was greatly impressed with the friendliness and professionalism of the manager, Augusto. Now, as I no longer need this storage space and have checked out, I am happy to report that not only was the storage unit clean and easy to use, but my first impressions of Augusto proved correct. Nice in this day and age to work with someone efficient and honest and it truly makes all the difference in a business relationship. I highly recommend this location and its manager.

Ka
Review №24

From our first call until our final day with this location, we were very pleased. The gentleman who we worked with at each step along the way was professional, kind, accommodating and always available by phone or in person. We were given a tour of the units and were able to pick the one we wanted. When I struggled with my personal padlock, he was happy to walk down to my unit and open it for me. Overall, a fantastic experience for someone looking to store their belongings short-term or long-term.

yu
Review №25

Dennis is super helpful! He made this whole process really and smooth!

Me
Review №26

1st timer on renting a place for my house goods and Harim did an awesome job. No pressure and offered me everything I need. Thank You.

Ch
Review №27

Great place to rent. Harim has a great personality. He was attentive and knowledgeable. He is a huge asset to your company and deserve much kudos. We definitely recommend this place.

al
Review №28

Harim has show professionalism and understanding throughout my association with Public Storage, he is an exemplary addition to any corporate public relations position.

Di
Review №29

I rented a storage space at the Public Storage facility on 118th Ave SE in Bellevue, WA and had a great experience! Both individuals I worked with, Harim and Joe, were professional, efficient, and honestly seemed to care about my storage needs. Harim walked me around to show options and followed up when they at first didn’t have what I needed. He contacted me to let me know something had come available. When I arrived, he wasn’t there, but Joe immediately helped me get set up and followed up with me to make sure it was working for me. I was very impressed with their positive, can-do attitudes!

Aa
Review №30

Came to this place without knowing what I needed. Mr. Harim very patient and informative gave me all the options without any pressure and made my experience Great!

Br
Review №31

Harim is super helpful and is always making sure your getting the best help. Is great to talk too and helps you find what you need. Definitely recommend coming to this public storage!

Ji
Review №32

Richard was very helpful. It was my first time renting a space here and he made the experience easy to do on my own.

T
Review №33

Great place, Harim was very helpful anf I recommended this place.

Me
Review №34

I received a phone call from Ashley within seconds of reserving my unit online. She was friendly and accommodating. She was hugely helpful and made it super quick and easy to finalize the payments and reservation of my storage unit as well. I was in and out of the office with 20 minutes and we went and checked out my unit, too. I move in soon and I have no doubt that if I need anything she will be right there to help. I would definitely recommend Public Storage, especially this location, to any of my friends/family.

Da
Review №35

Kennedy is the man, super helpful, super enjoyable to talk to. Almost used a bad word here because if he read this he might think it was funny if I did. But I wont roll like that. Either way, he seemed to care more than just about my storage unit being adequate.

Hu
Review №36

Dennis was my go to I really loved his customer service A1 🥰🥰🥰

Mi
Review №37

Ashley was very helpful, and answered my questions with no hesitation. She was cheerful and professional. The unit I rented was clean and in reasonable shape; there was no evidence of leakage or any pest infestations. I have begun to move my items into my rented unit, and everything has worked as promised thus far.

He
Review №38

Ashtin was extremely helpful in finding me the right unit. He went as far as calling around to get me the right size and helped me reserve it online to get the best price.He has a great and friendly personality that made the experience easy and effortless.

Je
Review №39

Ive been really impressed by this location. I live near by and have come down for packing supplies the last few weeks, and Sean has been very helpful. Hes given me packing advice, helped me load my car and hes always in a great mood.

Mi
Review №40

Hiram did a great job helping me find out all I need for my move. Thanks.

Ma
Review №41

We used this storage facility while getting ready to sell our home and then during the moving process. Well maintained, easy to access, and Ashley was a great help to us during our stay. Friendly and very helpful. Made the moving process much easier for us. Id recommend this facility.

Fr
Review №42

Friendly staff, horrible units. Be prepared for rats, mold, and flooding!! :(My 10x30 unit floods every time it rains. I was advised to make an insurance claim on the items I could see were damaged. They issued a small check for some pictures, but now that I can see the rest, they said I can no longer make a claim. Ive lost some irreplaceable items, damage costing in the thousands. The money I received doesnt even come close to the cost to move to another unit or have it hauled of as garbage. Youre better off throwing your items away than storing them here.Dont get an outside unit. If you do, view it after its been raining for days. Prepare everything for mold (which comes up like 2 white hair from the ground), rats/mice, and waterproof everything!

Pa
Review №43

Harmin was great. Very friendly and happy guy :) thank you so much for your great and helpful employee.

We
Review №44

My wife and I came down to look at getting a storage space the other day. We were quite impressed by how good of a job Sean does here. He was informative and friendly. Glad we came to this location.

To
Review №45

Mr. Dennis was super helpful and available. Changed the plan during tour, and he quickly found another unit. Due to his pre-tour questionnaire, he discovered the space I had intended to rent was a little too small. Truly knew his product! Would recommend this place.

Ph
Review №46

Wasnt sure what I was looking for, but Raffiel was extremely helpful. Gave me ideas to best suite my situation, and was able to find a unit for me that fit my needs exactly. Tremendous personality, and truly professional in what he does.My best to him, and to all those who work with him.

Ja
Review №47

The manager here is alway attentive and professional. Thank You Harim.

Do
Review №48

Harim was very patient with all my questions while opening a storage unit for me today. He was very professional explaining all I needed to know ‘walking’ me through everything. He was also very personable, and I enjoyed his positive attitude. Public Storage needs to know what a gem they have in Harim!! Well done! Five ⭐️⭐️⭐️⭐️⭐️

Sa
Review №49

I stopped by the property to find out the prices for storing my items and spoke with Raffiel. He was professional, nice, and very cute. He explained to me all the prices that he had to offer and in detail, explained to me my options and showed me a lot of units. I will for sure come back once Im ready to store my stuff to go to college.

mi
Review №50

Joe is great! He explained everything to me and helped with the paper work, making my first storage rental experience great!

Am
Review №51

The company I work for has a storage unit here and today was my first time visiting. Augusto was very helpful in not only coming with me to show me where the unit is but also opened the door for me because I couldnt figure out how. He made this trip very easy for me!

An
Review №52

When I started using a storage there my price was about $100, after 6 months of usage it became $125. At that same time (now) on their website this price for similar storage is about $70. They are trying to make money on you. They know its not always easy to move your stuff. Besides services everything what they sell is extremely expensive. They guy who worked there sold me moisture absorber (which basically was a money waste), for about $9-$10 . Same thing at Walmart costs about $3.

叉盒
Review №53

Harim is a wonderful guy. He helps me a lot to understand about the storage system.👍👍 Good for everyone who want to rent a storage.

Ro
Review №54

As we moved out after several years of usage, Raffiel was very helpful. The process was easy and efficient. The unit was always dry and accessible. Thanks for your years of consistent, professional management.

Ri
Review №55

Philip was great! Very friendly, informative and efficient. Excellent experience.

Jo
Review №56

Great Service!, Harim is always taking care of us here. If anyone needs a place to rent then you need to come here.

Ji
Review №57

Harim was exceptional in figuring out what was right for us. Very happy with the service.

El
Review №58

Dave was great with accommodating our storage process. He gave us all the information we needed but efficiently cuz we were in a hurry. He went above and beyond.. what a guy! Highly recommend this guy if you wanna rent from this Public Storage!

Pe
Review №59

Convenient location south of downtown, everything from beginning to end seemed to go smoothly. Sean and all the staff were very helpful. Renting here was a great choice.

B
Review №60

Wonderful place staff and professional, manager harim was very patient with me, helped me find the place I needed. Very courteous.

al
Review №61

I love Public Storage! I’ve always had wonderful experiences with Harim, he runs a great property.

Ni
Review №62

Sean and Marcus were very helpful. Hooked up a good price and made this very quick and easy.Thanks!

Sc
Review №63

Joe and the team were great with the move in and paperwork. I think my stuff is going to be very happy here.

Mo
Review №64

Harim was helpful, patient and knowledgeable! I came in and he was able to assist with everything right away. Highly recommend working with Public Storage!

Ca
Review №65

Se, our consultant, was very efficient and helpful! Even though he was filling in at this location, he quickly and expertly completed all the necessary paperwork. 5 stars for friendliness as well!

Bl
Review №66

Augusto provided excellent service and will recommend him to all my friends. He was very knowledgeable in how we should pack our belongings to better protect them while moving.

Ma
Review №67

Phillip and Harim were amazing and such great guys! They were able to rent my unit in under 15 minutes and also saved me giving me the best promo. Would definitly recommend!

Ke
Review №68

Came to this place and staff is very helpful. Place is clean and accessible. Thank You Harim

Br
Review №69

Great service. Manager Harim helped me out and saved me some time. A person that knows what is doing. Highly recommend this place very clean environment.

Ir
Review №70

Few Hidden charges you should be aware of:1- you need to buy lock from them because regular lock wont work. I bought a disk lock which is useless for me now.2- I spoke to sales person on phone he said I dont need insurance but at property I was told its mandatory.

An
Review №71

Great experience! This is my second unit on this property and Sean made signing up for it easy and fast. Thank you!

Ja
Review №72

Just rented a unit here. Place is nice and clean harim customer service was awesome. Thanks again harim

Ma
Review №73

Raffiel was great to work with while I was trying to downsize my storage unit. He was very accommodating and always followed through to meet my needs. Im very happy with the service and level of expertise that I received.

Vi
Review №74

Came to this place looking for the first time to safe keep some belongings and manager harim did an awesome job helping me find the perfect spot to place my valuable things on a affordable price. Thank You harim!

Jo
Review №75

This is our first time buying storage, and Ashley was absolutely helpful and kind. She gave us a tour and gave us the run down of everything that has to do with storage. We learned a lot and knew we were making the right decision to go with Public Storage.The complex is well taken care of, and the indoor storage is well lit. No complaints here, were happy customers!

N
Review №76

Harim made this experience easy when you are on a hurry looking a place to store my things. He can speak Spanish and thats an A+ for me. Thanks

Yo
Review №77

Excellent service, Harim help me get a great place to store my belongings. Very courteous and professional. Thanks a lot.

da
Review №78

Rented my first storage yesterday and harim was a rockstar great customer service and made the rental process smooth as can be. Thanks Harim

Bi
Review №79

Great place! Great service! Thanks Harim

Br
Review №80

Raffiel went the extra mile to help me out and couldnt have been more professional and methodical. I will continue to use public storage solely because of his customer service. Very happy customer!

Iv
Review №81

I needed a storage space very quick, I called this location and within couple hours I already moved my stuff in.Harim was really good and quick, he explained everything I needed to know.If you need a storage space I would strongly recommend this location.

Ca
Review №82

Easy registration and move-in process, thanks to Hiram and Phillip! Great service from these guys! Thanks, team!

Al
Review №83

Staff was helpful and storage space was nice as per requirement and charges were fair.

Tr
Review №84

Whenever I have come into this Public Storage location, I get fantastic service! Augusto has been always been helpful and friendly every time Ive come to purchase something!

Ja
Review №85

Very clean place with a very good access to I405, Manager Harim was very attentive and took great care of me.

Re
Review №86

Harim is a fantastic Manager here at the Bellevue Public Storage. Very kind and helpful. He is informative, and really tries to help make your move as easy as possible.

Er
Review №87

Manager very professional, I highly recommend this place.

Je
Review №88

Joe was the best! Friendly, efficient and informative. Very happy with the customer service here!

Wi
Review №89

Beware of the shifty sales tactics! The facility is good but look out for the forced up-sale of rental insurance as if it were some sort of requirement. The rep at the counter had me go through calling my insurance company to confirm coverage. Afterwards I learned that rental insurance was not a requirement to rent a space there. Also, when I was checking out my space I was handed a lock for the unit. At the last place I rented the lock was free. Not so here and there was not disclosure until he went to ring up the total charges!

Me
Review №90

The manager harim is professional and helpful. Place is clean, affordable and accessible.

Li
Review №91

Both Raffiel and Sam went above and beyond for me. Awesome experience, I would definitely use this location in the future! And they offer vehicle storage which is what I needed!

Zh
Review №92

The Manager Harim is professional and nice.Public Storage is so over priced that I dont remain a customer very much time. Usually, P.S. will jack up the rate after the promo period. I normally vacate the premises and find another storage competitor for a time. Then wait for PS promo rates to move back into Public Storage.A 10 X 30 space is not worth $500 - $600 / month.Finally, I was told by a creditable source that this Public Storage property will be torn down to make way for new development such as lite rail or high rise apartment dewellings. So keep that in mind regarding your rental storage experience.

Te
Review №93

This is my go-to place for boxes and supplies. Augusto is very knowledgeable and always has good tips. Plus he always carries my purchases out to my car.

Sa
Review №94

Raffiel is wonderful. He always has my sister and I laughing when we come in. The property is always clean and well lit and I have never had a problem with anything!! I would recommend this location to anyone in bellevue who needs storage!

Al
Review №95

My family and I had a wonderful experience working with Harim when we got locked out of our unit! He went above and beyond to help and has excellent customer service!

Le
Review №96

It was around 6am and I had forgotten the key to my unit. I had a left a key at the office but I was hesitant to knock on the apartment door to the on-site property manager.It was so early and the office didnt open for a couple of hours. But I did knock and Augusto came out and opened up the office so that he could get me my key. I was able to get my equipment from my unit and make my appointment on time. Im really thankful that Augusto was here to help me out, I know I can always count on him.

Ro
Review №97

Jeff was super helpful and friendly, got set up with my new space, paperwork done, and hes got a really nice easy going personality. Simplest part about moving was this step.

Ka
Review №98

Im a long term customer here, and always have had a good experience. All the employees are always friendly and helpful.

Ho
Review №99

Joe was extremely helpful and nice. Very pleasant experience!

An
Review №100

Friendly manager. Easy move in process.

Information
11 Photos
100 Comments
4.8 Rating
  • Address:1111 118th Ave SE #2, Bellevue, WA 98005, United States
  • Site:https://www.publicstorage.com/self-storage-wa-bellevue/1842?pid=pslocalsearch
  • Phone:+1 425-214-4190
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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