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Knipp Roofing & Exteriors Inc.
15 S 10th St, Belleville, IL 62220, United States
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Gu
Review №1

I had wind damage to my roof. I called Knipp because of their reputation. A minor repair became a major headache. Poor communication from start to finish. I requested they cover the damage until they could do the work. They didnt, leaving it exposed. Showed up to do the work, but forgot to order something for the repair and left. A week later they did the job and left with daylight showing through the roof. They came back and repaired it about 3 weeks later. Then charged me interest because the bill hadnt been paid on time. What a joke!

Ke
Review №2

Very knowledgeable and HONEST. looked at roof, said we had most up to date ventllation rather than try to sell something that wont help the situation.

Te
Review №3

Great job thanks again I sure will recommend you to everyone I know👍👍

Da
Review №4

Josh, our estimator from Knipp, came out quickly and notified us that he was on schedule and on the way. He completed a thorough evaluation complete with a report and pictures, which were delivered to our inbox the same day. He was honest, clear about his findings, and did not try to pressure us into unnecessary repairs. Highly recommend!

Ri
Review №5

Brian will be dispatched to make recommendations on any issues regarding your roof. Hes easy to talk to and one of the rare Belleville businessmen who speaks to you rather than at you.

He
Review №6

I had the pleasure of finding this hidden gem!They were professional and very respectful and responsive. Josh was my agent he leveled with never tried too upset just straight facts. Which in the hard times of covid was beyond helpful. He was very clean and understanding of needed safety with covid. He was quick to locate and fix the problem. And I still owe him a beer for the compassion. My family and I thank you and your company for all the kindness♡

je
Review №7

Josh was very Humble,Pleasant, and Knowledgeable. He described the job completely. He also took and sent me pictures of the repair. The customer service was nice also , Thanks Knipp Roofing for a job well done.

Th
Review №8

Great People.

Ke
Review №9

From day one when the sales rep showed up on time the day he promised, to the great price when compared to other companies, and then the quick and efficient quality work by the guys on the roof, it has been a great experience. I would highly recommend Knipp Roofing to anyone in the market. Very impressed!!!!

He
Review №10

So I had the pleasure of finding this hidden gem!!!!!Josh was my estimator and was very helpful and responsive. He handled the problem with my roof from storms quickly and professionally. Never tried to upsell and was straight to the facts! With Covid going on was clean an understanding of safety needs and just a joy to work with. My family and I thank you and your company for your kindness. ♡P.sHad three companies look and never seen the problem but he did and fixed it within a hour!Thanks JoshGreat eye for detail

La
Review №11

Very Professional and I have Referred them to Family and Friends. Thank you for my siding repair.

Ro
Review №12

Knipp recently did our roof. Josh our Sales Representative was very informative and professional. The crew he sent to our home was fantastic. They did a great job. And they cleaned up everything before they left.

Ri
Review №13

Recently had our house resided by Knipp Roofing and Exteriors. They did excellent work removing the old siding and installing the new siding, soffit and facia. They repaired all damage that was discovered and did a thorough clean up at end of each day. Could count on them being there when they said they were. The work crew was excellent and explained what they were doing in detail every step of the way. They were very courteous, polite and fun. Knipp Roofing and Exteriors will be replacing our roof this spring, wouldn’t want it any other way.

Jo
Review №14

Not impressed that did nail over and did not do tear off like promised and would not return to do front porch roof said it was to small of job for them to bother with what a class act

Th
Review №15

I recently had a new roof installed on my home by Knipp and a problem occurred with my roof.John came out immediately and fixed and made right the problem! Very prompt,tookcare of the problem and made everything RIGHT! Thanks guys,wonderful job

Ch
Review №16

True professional service with years of experience working all over the greater metropolitan area! Plus they are located in my home town of belleville

Ja
Review №17

Ive had several problems with losing my shingles during storms and high winds. John at Knipp Roofing has responded immediately when I call and gets his team to my house quickly, even after their normal business hours. I am very impressed with their quick response to my needs! Everyone is very friendly and personable. I recommend Knipp Roofing for all Roofing jobs and I will continue to use them for my Roofing needs!

Ca
Review №18

John, owner of Knipp was a true professional in working with me in the replacement of my roof. Kept me informed throughout process and was always very responsive. I highly recommend Knipp Roofing for all your roofing repairs or entire roof replacement.

Jo
Review №19

Knipp installed soffit and fascia and a garage surround for me last month. Excellent job...great workmanship. They are big on customer satisfaction which is the reason I went with this company. I would highly recommend!

SK
Review №20

Got a quote in September, never came out to repair anything and wont answer my calls. I was never rude or anything. I waited all winter. Im now calling around again and finding out, Im not the first to be quoted and then never see them again. This is bad business and word of mouth goes a long way. Shame on Knipp Roofing.

Mi
Review №21

I called Knipp Roofing & Exteriors in November 2017 and inquired about replacing some siding on my home. Someone named John came out to look at my home and give an estimate. John (who later told me he was the owner) looked at my home and said he could not give me an estimate at that time. He took down my information and said he would get back to me with the exact quote. After a month passed and John never got back to me, I called Knipp Roofing & Exteriors and asked about my quote. The receptionist said he did not know about my quote and took down my information and said hed call me back. He called me back shortly and said he found my paperwork and would call his dad to get the quote. He did not call back but instead emailed me a quote. I told the receptionist that Id get back with them about setting up an appointment. After speaking with my wife about the overall experience and lack of customer service, we decided to look at another company.A month later as Im on a temporary military assignment I received a call from the owner John Haggerty. He said he was outside of my home and was ready to do work. I told him I was on assignment and I never gave them permission to do the job. I was busy doing a military exercise and told him Id talk to him when I got back in town. Weeks later as Im still on temporary assignment John Haggerty called me again. He said its a couple of degrees above freezing and it was perfect timing to replace the siding. Again, I told John I was on assignment. Furthermore, I told him I did not ask or schedule a job with Knipp Roofing & Exteriors. He got angry and told me hed already ordered the siding. Furthermore he said I was cheap to only have 10 pieces of siding replaced. John told me his company usually dont take on small jobs like mines and he was doing me a favor. Since I was busy at work I told him Id give him a call back. I called him back later that day and told him I would never do business with his company. I explained in detail my reasoning which included his rudeness at the top of my list. He blamed his son and wife for not getting back to me initially with a quote. John said they were a small mom & pop shop so I should expect delayed responses as part of the business. This was the worst customer service experience in the 20+ years of being in the military. Knipp Roofing & Exteriors gets an F.

No
Review №22

My insurance company said my roof needed to be replaced. After being referred to Knipp Roofing, John Haggerty promptly came out to look at my roof and determined it was in good shape. He was very kind and professional. He went a step further and contacted the insurance company on my behalf and provided pictures of his observation. The insurance company realized they made a mistake. If services are ever needed, I will definitely give Knipp Roofing a call. Thanks Mr. Haggerty.

P
Review №23

We signed a contract with this company for siding, gutters, soffit, Facia, & downspouts. The salesperson was great, personable, and honest. Our material arrived and we scheduled an install date that was over a month ago. On the date install was to happen there were 3 guys working diligently but they simply couldn’t finish the job in one day...which is normal. Here is where all the problems started. We have been given the run around. Time and time again, day after day we have been promised (by the Forman/owner named John) that a crew would be sent to complete the home. This has gone on for over 3 weeks. We spoke recently to the owner and she seemed concerned and said she would call back, however the day ended without a call back. When I tried to call back this evening, the Forman/owner (John) answered the phone. I was met with nothing but hostility, and again was given the run around. This time excuses included “we are short siding for that project”, to “I’m trying to make money from having a brutal winter”, to “my men are driving over an hour away and I wish we never took your project”.I hope to be able to change this post with something positive and am willing to provide an update as soon as the project is completed.05/18/19 update: heading into the 4th week, no phone call, no appointment set, and because the wood remains open to the elements carpenter bees are tearing up the wood.05/20/19 update: received call from John today. They had a large crew out today and about 90% is complete. They are (in-fact) short some siding. Was told they are getting it and hope to have it installed and complete by Wednesday or Thursday of this week.

Jo
Review №24

Just met the owner of the company John Haggerty. He is an amazing guy who was very helpful. Looking forward to doing business together!

Se
Review №25

This company came out and said I had extensive wind damage from wind and wanted remove and replace all my shingles. I called my insurance company because of wind coverage and the adjuster said I only had 4-5 shingles that needed repair, less than 500 dollars worth of work. I asked the company to come back out to reasses and they never came. Highly disappointed.

Ja
Review №26

Ive heard they are the best roofers around and their an awsome crew to work with

Os
Review №27

John H. is amazing and very knowledgeable about his craft!

St
Review №28

Great service knowledgeable staff thats why they have been around for 100 years

Ed
Review №29

World-Class Roofing Company with 70 years of Experience serving the Belleville Area ... Family Owned & Operated ... Extremely Honest! ... Call John Today!

Ka
Review №30

Had to keep calling them about fixing my roof.

Ce
Review №31

Still waiting for roof repairs

Information
9 Photos
31 Comments
4.1 Rating
  • Address:15 S 10th St, Belleville, IL 62220, United States
  • Site:https://knipp-roofing.com/
  • Phone:+1 618-233-1303
Categories
  • Window installation service
  • Siding contractor
  • Roofing contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–4PM
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
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