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Jiffy Lube
5730 N Belt W, Belleville, IL 62226, United States
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El
Review №1

The whole team was very friendly, and made sure I was well informed about everything that they were doing. Chris and the person that checked me in, really went the extra mile to make my experience truly enjoyable. I will keep coming back! Excellent customer service!

Re
Review №2

Barry and Coy did an excellent job getting me in and going quickly. They explained that i did need a new cabin filter along with my oil change and gave me updates when additional maintenance will be needed on my vehicle. Thanks guys!

pa
Review №3

Very nice and professional great job that they do they are really concerned about your vehicle

HA
Review №4

We came to get our oil changed, and we are very impressed and happy with their work. We asked to get the same oil we previous put in the car (from a different shop). They then showed us that oil was not the correct oil for our car, they showed us the cap that said the correct oil to put in it. So then we had them put the correct oil in. We told them we needed windshield washer fluid, and they said they would fill it for free. They checked our tires, and they were good. They notice the coolant was low, and filled it for us. They communicated with us well and their co-workers. They let us know what was going on with our car and what they were doing to it. They also offer military discount! We will definitely be coming back for future oil changes.

DX
Review №5

Whole team was very friendly and professional. Nice people and worth the drive

Mi
Review №6

Very quick and professional! A tad pricey, but thats to be expected. It was actually less than I thought it was going to be. Didnt try and push other services on me either. Overall a great experience with some friendly, professional staff

An
Review №7

CJ and his Crew were the best and fastest crew I ever had service my truck. Service with a smile and Intelligence..

Je
Review №8

Coy is awesome, super friendly, gave some great advice and made the experience pretty enjoyable by being funny! We just moved from California to Illinois so thanks Coy for demonstrating great customer service as we have found thats pretty rare here unfortunately. -Joseph with the weird VW TSI

Gr
Review №9

Excellent, friendly and professional service ! Chloe was awesome- explained my check engine light and a way to check to make sure I didn;t get ripped off of $200 to fix it. Highly recommend this location !

Vi
Review №10

I did give 5 stars until I had to buy a new motor 2 weeks later.. first time I ever got a oil change here and it is the last time too!! Talked to 3 mechanics and they all came to the same thing its your fault

Ap
Review №11

The employees were quick, helpful, and very friendly. I had a easy in and out experience. Very professional.Location: 5730 N. Belt West Belleville, ILTeam Lead: Coy S.Upper Bay: Thomas S.Lower Bay: Travis B.Inspection: C. Saxton

Kr
Review №12

Very friendly, explained everything to us. Very happy

Gr
Review №13

Answered all my questions. And patient with me. First time there and I have social anxiety dealing with new places. Quick and good.

Ju
Review №14

The guys who work there were extremely personable and very knowledgeable. The service was quick, and professional. I would highly recommend going to this Jiffy Lube.

Mi
Review №15

Thanks guys..fast, friendly service..took really GOOD care of my baby👍

An
Review №16

Quick and friendly service. Very professional.

Ka
Review №17

These men know everything! Quick, efficient, knowledgeable. It was like watching an auto mechanics ballet. Teamwork!I will definitely be going back.

Dy
Review №18

It was awesome. The guys were super quick and helpful. CJ was very clear on everything they would do and pricing and even got me a little discount I wasn’t expecting.

Ma
Review №19

Very nice and professional. Also, very quick.

DJ
Review №20

Amazing and fast pace mechanics. Strongly recommend this place...

Qu
Review №21

Great customer service!

Ma
Review №22

Followed me through everything that was being done and was very friendly

Li
Review №23

I had a know issue with my oil pan, which is why I use Jiffylube for oil changes. (They siphon the oil from the top vs. messing with the oil pan.) However, the technician still removed and stripped the plug to the oil pan. The technician informed me I would need to go elsewhere to get it fixed. When I contacted an outside mechanic I was told it was beyond repair and must be replaced. The cost to replace it would be $450. On top of this previously non-needed repair, my van now was leaking oil and leaving large puddles in my driveway. I called Jiffylube to see if there would be any help to correct this problem. So far none has been offered other than free oil top offs until I get it replaced. The technicians were kind and respectful, but I would not recommend Jiffylube.

da
Review №24

Quick professional and affordable. Took 20 minutes tops.

Da
Review №25

Im a regular customer and when my tire sensor light came on the guys filled the tires quickly. Great customer service!

Sa
Review №26

I went here for an oil change and tire rotation. Tire rotation was fine...but the full synthetic oil was severely over-priced. I’m used to paying $65ish for an oil change, and this oil cost $92! The worker also told me I should be getting an oil change every 3,000, but I know from my owner’s manual that my oil should be changed every 7,500 miles when using full synthetic oil. The guy also tried to tell me I would need a new air filter soon because you should change air filters every 35,000 miles (my car has about 30,000 miles on it) and that this air filter was the one that came with the original car...but the air filter had a label on it from 2017 so it was really only used for about 10,000 miles and was 3 years old. They’ll try to sell you stuff you don’t need, and will lie to you about how often you need to come see them. I was also very upset with how the guy talked down to me as if I were completely ignorant about cars.

Ro
Review №27

Absolutely amazing service. They addressed me by name and when checking out my car, they recommended other things I should change (air filter) and explained the recommended time to change it and why it was important to replace it. This made me confident in their skill and abilities as mechanics. They were incredibly polite and conducted them self’s professionally and I will continue to give them my service. To say that they earn 5/5 stars is an understatement.

be
Review №28

Best service around

Cr
Review №29

Awesome & Prompt Service. Team was polite & thorough +knowledgeable

Ta
Review №30

My car was in need of an oil change. With the COVID-19 pandemic still going strong, my options were limited as to where I could go. My usual place is still closed. I looked to friends for recommendations. I was given a few, but after reading the reviews I opted not to move forward with their recommendations. I looked at the reviews for this particular establishment. The reviews were really good. Almost...unbelievable. lol...I felt I should try their service out. I am happy I did. I was greeted by David, a respectful, well-spoken, and mannered young man. He performed a quality check inspection on my car. He and the professionals working with him were very attentive, knowledgeable, and very friendly. All of the young men were polite, professional, and knowledgeable. I appreciate being informed of how much my oil change would be upfront....prior to any work being done on my car. I really appreciate the fact, there were NO hidden fees. Excellent Customer Service. Great Staff. Top-notch Service. I was in and out in 15 minutes tops. I will definitely be returning. I highly recommend this establishment. 5 stars 👍

Mo
Review №31

Great bunch of guys. Very nice and professional. Very courteous when they let me know they could not rotate my tires since my truck has nerf bars. I highly recommend them

Ja
Review №32

One of the few places open and great service be sure to ask for CJ for great service

Me
Review №33

Professional. Punctual. I highly value these workers. There are personable and treat the customer to the best they can each car serviced. I do not mind paying for a quality service like this one. No one pushes you to do anything. I recommend giving them a visit.

Za
Review №34

They were quick and efficient. Great customer service! All employees I encountered were kind and professional.

cr
Review №35

Everyone here is friendly and professional. Chris and CJ were phenomenal! Keep up the good work guys!

ta
Review №36

Workers were friendly. excellent service. will shop here again

Al
Review №37

Great guys. Fast and friendly service. Will definitely be coming back

Ga
Review №38

Always great service! Ive taken all my vehicles here

Je
Review №39

Just got my wife oil changed, it was pretty fast

Ms
Review №40

Smooth service even during a pandemic! I appreciate the accomodations you all made for my safety and the team work your three staffed exhibited working together to take care of my car. Thank you guys for being so awesome!! Especially with ordering and fixing my wiper in mere minutes!!

Vi
Review №41

Very helpful and efficient!! Excellent service- always let you know what your vehicle needs and asks if you want the item/service up front. Very friendly and professional! Will definitely be going back for my next oil change!!!!

Da
Review №42

They did a good job servicing my truck80.00 for a oil change seems rather steep

Ke
Review №43

These guys were super professional and so courteous !

Ti
Review №44

They worked fluently together...the business is a well oiled machine!!

Da
Review №45

I always go to my guys because they go above and beyond. Today was windshield wipers installed.

Al
Review №46

They were very upbeat and did amazing! Quick and easy

Ti
Review №47

Went to jiffy lube today, very nice guys, made me laugh. Assured me the best quality service, as to i was worried about having a volkswagon, which tend to be difficult with service, and oil changes but they provided me with there best, correct oil, and more importantly the correct mileage sticker! Thank you for getting these two things correct! Ill definitely recommend them and will use them for future services, btw in and out, in not even 15 mins! Awesome work guys 👍🏾.

Te
Review №48

Fast and reasonable prices

Ga
Review №49

Great and prompt service, very informative.

Ja
Review №50

Great place for quick oil changes and more. Local and friendly. Would highly recommend this location. They even go out of the way to make sure you are comfortable while you wait, which isn’t long in the first place. Very polite and knowledgeable staff also. 10 stars!

Br
Review №51

CJ and Barry were absolutely amazing. These men not only were polite and helped with all my problems but you can tell that like their jobs and take pride in their work. Great job guys and thank you for all that you do!!!

Ga
Review №52

The technicians that worked on my vehicle were very nice and prompt! They made feel very comfortable and assured my car was in great hands! I will always bring my business to this jiffy lube!

Be
Review №53

Great service, great price, and work was completed in a timely manner.

Ac
Review №54

Prompt professional service, with quality products. They had me in serviced and out quickly, but still made sure everything was perfect.

Au
Review №55

I got an oil change and a checkup. Turns out that the air filter needed changing and I had no idea. Nice to know that they check these things. Very helpful, 5/5.

Lu
Review №56

First time at this location and they have just secured a loyal customer. Exceptional customer service! Joey, the store manger, was so nice at explaining everything going on with my vehicle and there was absolutely no pressure to buy any products or services, unlike other locations I have been to (out of state). He also supports other local businesses, when you take your Jiffy Lube receipt to a car wash that is just 1 mile down the road (Sorry, I can’t remember the name of the car wash right now), they will give you 15% off and you don’t have to do it that day, it never expires! I will definitely be returning and recommending this location to anyone who asks.

Ja
Review №57

Excellent service. Always gives me good advice on maintaining my vehicle. What I really love about this store is they remember who you are and when you walk in it’s Hi how are you and your name. It’s a real personal store. They know all of their clientele by name. Highly recommend them

Ev
Review №58

I asked if they offered free AC checks and they laughed and said no. Towards the end of my visit I heard one of them on the phone offer to check someone’s AC if they came in. When I asked why they said no to me they said they “typically don’t offer that”. Customer service was mediocre; only one guy in there was actually friendly to me. I felt like I was a bother the whole time. The only positive thing I have to say is I had a coupon so luckily I got $15 off, but I think Valvoline still would’ve been cheaper. Won’t be going back.

Ke
Review №59

Service was quick, fast, and easy. Jiffy also offers and honors coupons to save drivers money!

Ja
Review №60

Excellent service. Always gives me good advice on maintaining my vehicle. What I really love about this store is they remember who you are and when you walk in it’s Hi how are you and your name. It’s a real personal store. They know all of their clientele by name. Highly recommend them

an
Review №61

Chris was awsome love the service and recomendations.

La
Review №62

Joey is so kind and helpful. Please consider this location for your oil change needs very honest and sincere. Very much appreciated!

St
Review №63

Chris, Cj & David were very professional and fast from start to finish. Thank you

Je
Review №64

This is a great place to get your car needs taken care of! Family and I are traveling and needed to get an oil change, they didn’t try to up sale, were honest on what my car needed, and even offered to vacuum out the car! Plus just a little icing on top, A/C waiting room on a hot day! Highly recommend coming here.

Ba
Review №65

I have no problem with taking my car to be serviced at Jiffy Lube. The oil technicians are very professional and courteous. Often give me my discount without having the coupon. Im never in there longer than I should unless there is a problem with someones car that is ahead of mine. I certainly recommend the one on North Belt West in Belleville, Il.

Ra
Review №66

Awesome experience! Joey the manager was honest and explained things to me. I went in wanting a serpentine belt change (because I thought I needed it, due to the fact that my car was over 100,000 miles) and he informed me that my belt was still in great condition. Moreover, he educated me on how different types of belts typically have different lifetimes based on how they are made.Not very often you find a company that’s not trying to make an extra buck and chooses honesty. Will be coming for future services!

Co
Review №67

This is a great store. The staff is super professional and their customer service is amazing. The location is convenient, clean, and safe. They always get us in and out and I never feel pressured. Thanks Jiffy Lube!

Gi
Review №68

Tevin is the greatest!!! Best customer service ever...5 🌟 service the team was very knowledgeable and friendly

Pe
Review №69

These guys know what they’re doing. We appreciate the time you took to make our vehicle safe. 😊

Ka
Review №70

Great service and fast!

As
Review №71

Nice guy little pricey versus what in use to.

Ca
Review №72

These guys did a great job. They saved me a ton of money. Will be returning.

T.
Review №73

I was headed out of town & my A/C compressor started struggling.  I stopped into Jiffy Lube to get it checked out.  I was sure this was headed for an expensive repair. They connected their A/C evacuation & recharge machine & discovered my system was simply over charged with freon.  Those guys fixed things without me paying a hefty bill.  Thanks guys, you saved my trip.

Ta
Review №74

Tevin and Mr. Omar were Great I will be back

J
Review №75

Quick, friendly, professional service. Upfront pricing. They’re super honest, too! I asked for a tire rotation, which costs extra; after checking, they said I didn’t need one yet. Also, I’m pretty sure they vacuumed my messy Jeep for me too. I’m a fan!

An
Review №76

They did a great job!

Re
Review №77

The staff at this jiffy lube is absolutely outstanding! The level of professionalism that I experience has made me a customer for life. One of the young ladys name was Skylar. Either way, this team provided excellent service. It really is appreciated.

Ho
Review №78

Tuesday, 28 June 2019 Just had my oil changed and had a great experience. Manager was super helpful and an Airedale to boot! Go Navy!He went into great detail about how to extend the useful life of the oil and how often to get the oil changed.

Cr
Review №79

The manager here is amazing. Energetic, upbeat and you can tell he cares about your vehicle and the maintenance of it. He could’ve completely upsold with other services but he didn’t - he explained at each mileage points that things should be done to the vehicle and was honest about not needing a tire rotation. This will be who takes care of the best Jeep ever from now on.

Ki
Review №80

The service and customer service was excellent, they were very detailed about everything, wait time was great. I will definitely be back when Im due for my next oil change and I would definitely refer others to this location. Thanks again!

Pa
Review №81

Staff was very professional, courteous and got the job completed in a timely manner. I was very satisfied with my overall experience.

Da
Review №82

I came in on 03/28/2019 the GM and Crew was ABSOLUTELY AWESOME. He took the time to explain what he was using and why! I was so comfortable i took a nap! Excellent! Excellent! Service!

Gl
Review №83

The crew there are very efficient and knowledgeable

An
Review №84

This location has the BEST staff. Theyre all so friendly & the servise is fast. I was in & out for an oil change in less than 45 minutes plus the manager Joey was very knowledgeable & informative on future check us & car needs which was very helpful while I waited... Ill always go back there.

Sc
Review №85

I relocated here in September and started using Jiffy Lube on Belt. This location is staffed with the nicest people. The work they do is quality and fast! While I was there recently there was a bad storm. The young lady working saw that I was a little nervous and said that if it got too bad shed take me downstairs where it was safe. I really appreciated that! She also offered to let me stay as long as I needed to in order to let the storm pass. The hot coffee was a bonus! I highly recommend this business.

Ca
Review №86

Very quick, friendly and polite staff. There was absolutely no pressure to buy anything I didnt want and he even vacuumed my car seats! It was a fantastic service!

Sk
Review №87

I am a faithful jiffylube customer. They always take care of me and i get a student discount! If you need a fast friendly service go visit Belleville jiffylube.

Bi
Review №88

Joey the store manager is awesome here. He went above and beyond fixing a mistake from a store in Indiana where I’m from. Awesome service. Highly recommend

Vi
Review №89

This was my first time at Jiffy Lube and I can say without a doubt, I will definitely be back! The gentleman there was very helpful and friendly! A great experience and would HIGHLY recommend!

Po
Review №90

Service was amazing! High energy...positive environment.... Manager, Joey, was very customer focused! Bary, Tj, and Skylar were awesome team players.... I come here all the time & they are fantastic!😊👌

Pa
Review №91

SECOND REVIEW (2021)Backed over a chunk of ice in my driveway and popped the undercar shield loose making it scrape on the road. The guys got me in immediately and secured it back in place at no charge! This location is fantastic and Im not going anywhere else.Can we give them 10 stars?FIRST REVIEW (2020)Fast, honest service with friendly, knowledgeable staff. Military discount made the price WAY better than the dealer’s service price, even after adding extras like new wiper blades and a Rain-X treatment. Not military? They have coupons at the ready if you didn’t bring in one you found. I’ll be back!

Mi
Review №92

Fast. Friendly. Not the cheapest but they shoot straight and were very professional. Would come back. Edit : forgot my bag here. They found it and kept it till I was able to get it. Super cool guys!

Cr
Review №93

Incredibly friendly and professional staff. They took care of my oil change in just a few minutes, reviewed my cars overall health and replaced its air filter. Ill definitely be a repeat customer.

U
Review №94

I brought my BUICK Encore yesterday and was so impressed with the service that I brought my moms Fiat back today!! They do the job in a timely manner and dont try to sell you anything you dont need! Everyone is great!

Jo
Review №95

My company visits jiffy lube on the regular. They’re always fast and always professional. Skylar and Thomas always have everything flowing smoothly, whether it’s my work car or my daily I’ll take it to jiffy lube.

Ze
Review №96

This is my second time going to Jiffy Lube. So far my experiences have been positive. The staff is polite and knowledgable about the services provided. They take the time to explain why they are offering a specific product and the benefits. They keep you updated on changes with your vehicle. I am in and out in about 10 to 15 minutes depending on what I am getting serviced. Thank you guys!

Mi
Review №97

Came to the north belt west location in Belleville. Joey and his staff are amazing. They were professional, fast, and honest. They didnt try to talk me into something I didnt need. And I was in and out. In no time! Thanks

Te
Review №98

I was second in line at this Jiffy Lube a car came behind me and the white man with the clipboard let him get service before me, he also was white so awful

he
Review №99

Friendly and professional!

El
Review №100

I’ve been going here for several years. The staff couldn’t be more professional and courteous. They value their customers and go above and beyond to earn their trust ensure satisfaction.

Information
4 Photos
100 Comments
4.8 Rating
  • Address:5730 N Belt W, Belleville, IL 62226, United States
  • Site:https://www.jiffylube.com/locations/il/belleville/1172
  • Phone:+1 618-235-1923
Categories
  • Oil change service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:8am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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