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Quick Lane at Bedford Ford Lincoln
10050 IN-37 Suite A, Bedford, IN 47421, United States
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Comments
Jo
Review №1

I am very displeased with this location. I called at 11:45 this morning asking for an update on my car. I dropped it off last night for an oil change and to have them run a test to see why my check engine light came on. They told me they were done with the oil change and that they were getting ready to do my engine diagnostic test. I waited 3-4 hours just for a response. I called at 2:45 and nobody answered the phone. I called again at about 3:15 and they said that my test came back and explained to me what was wrong. They then told me there was nothing they could do and that I needed to take my car to a Chevy or GM dealership. My car is not a Ford car. It is a Pontiac, but they have always done everything they could to fix my car. I wouldnt be as mad about it if I didnt wait 4 hours just for them to call me back. They told me they werent going to charge me a diagnostic test fee since I waited for four hours for a call back when the car was done in the garage the whole time. I am on my way now to pick it up. I guess I will see if they are being truthful about that! I will never be back to this place again!!!Update: I got there and they told me my oil change hadnt even happened yet even though somebody told me the oil change was done at 11:45 a.m. I confronted the man over it and he basically threw a hissy fit and said I never said that!!!! I was on my lunch break!! And I said, Somebody did! He told me it would never happen again. I told him Dont worry. I wont be back! I ended up getting my oil change for free.

Ia
Review №2

I waited 2 & 1/2 hours FOR AN OIL CHANGE

Tr
Review №3

Very helpful and fairly quick. Seeing as i was a walk in I was very pleased with their professional manner and helpful employees!

Ju
Review №4

Exactly what is quick about this place??? I guess they took my money pretty quick after waiting 2 hours for a simple oil change... Maybe just rename it Slow Lane so people wont have expectations for fast service.

Ma
Review №5

Really nice people. Excellent service. We were in an out in a very short time. Would refer others to them. A very satisfied customer.

De
Review №6

Excellent customer service! Matt Seitz our service advisor was so friendly and efficient. Couldnt have had a better experience with them.

Bo
Review №7

Very helpful good price for service received.

Pa
Review №8

Fast Service

Je
Review №9

I had a great experience today getting an alignment done,quick and friendly!

Su
Review №10

These people are awsome. Pull up to door it opens you drive in and they take care of your truck for you. In and out fast.

Ba
Review №11

Completely satisfied with the service I received!

BJ
Review №12

Friendly staff, very helpful.

St
Review №13

Always do a great job

Da
Review №14

A little slow. Not too quick.

Da
Review №15

Great service!

An
Review №16

Clean friendly Quick Service

Sc
Review №17

Quick Lane guys disrespect

Information
16 Photos
17 Comments
4.2 Rating
  • Address:10050 IN-37 Suite A, Bedford, IN 47421, United States
  • Site:https://www.bedfordfordinc.net/service/index.htm
  • Phone:+1 812-279-8121
Categories
  • Oil change service
  • Brake shop
  • Car dealer
  • Tire shop
Working hours
  • Monday:7:30am–5:30pm
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:8am–12pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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