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Riggio Auto Repair, Inc.
180 Great Rd, Bedford, MA 01730, United States
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Ki
Review №1

BEST SERVICE STATION AROUND!!! They go above and beyond to satisfy!! They have helped me out of a jam several times, and just NOW, on a Sunday, helped my mom with a tire emergency! I called the station, and they were willing to wait for her to help!!! I know that theyve been in business for a very long time, and do not have to rely on my teeny, tiny review, but....because I Can say something, I thought I would!! I will add that they have a kindly knack for accommodating us Damsels In Distress! Shout out to GUY!!! THANK YOU!!!

Lu
Review №2

Needed a new battery. Called and they were able to service my car the same day. Was quick and staff was very friendly.

A
Review №3

THIS PLACE WAS A HORRIBLE EXPERIENCE - DO NOT GO HEREThese awful people were so rude and condescending, it actually brought me to tears. I cannot believe anyone would actually have the nerve to talk to someone like the way they spoke to me. To the terrible men who work here -- you all should be ashamed of yourselves talking to women the way you just spoke to me. I DO NOT RECOMMEND EVER COMING HERE!!!

Br
Review №4

Had glass in my tire, stopped at Midas, called around, Riggio got me in right away and was able to plug my tire.

Ri
Review №5

I use Riggo for all my auto maintenance. They are an award-winning auto repair shop and I have 100% confidence in them. The people are professional and friendly and their prices are reasonable.

Bo
Review №6

Work was done on my 2005 4Runner, perfectly!

La
Review №7

I would like to thank Riggios for their prompt , courteous and efficient service to me as a regular customer. They are an asset to the community.

Ad
Review №8

Everything explained to me including cost.Car needed new thermostat installed.Work was done timely and it is so nice to have had the problem with car fixed that day.

Sp
Review №9

Overpriced. Quoted me $1000 for something thats listed only $700 on manufacturers website.

St
Review №10

Service was friendly and courteous, but unfortunately was not able to fix my stuck sunroof. Appreciate that they were about to squeeze me into their schedule and let me know that they the best they could, but recommended that I bring it into the dealership to fix.

Ma
Review №11

They dont actually do towing

La
Review №12

Quality service and honest mechanics make this place is worth visiting. I will definitely be coming back for sure. Keep it up!

Ra
Review №13

Went over there for State inspection.Great setup, easy in and out, very clean, not touch system

Gr
Review №14

Very experienced Mechanics!

Fo
Review №15

I can never say enough about this company. Best place in town. I love the fact that they also help with the senior citizens in town too. They will work on the seniors car and the owner will drive them home and pick them back up after there is done. They always go above and beyond!

Br
Review №16

Its very rare to find service like this in the auto repair business. Trust and transparency are everything when it comes to finding a good shop. Dave not only went out of his way to explain the entire diagnosis process in great detail, but also went above and beyond to spend an extra 3 hours for free to help with an unrelated problem the car was having. This place is a gem and I will continue to use them as long as I can.

Ju
Review №17

These guys were pretty good. Took my car in around 10 AM and were able to complete the repair by the time I had to go home from work. Might be more expensive than others, but pretty reliable and quick.

Al
Review №18

Honesty is a rare quality. One of the last few places that still has that.

Ro
Review №19

Riggio does really great work, theyre terrific at diagnostics, and they stand behind their work. Theyd benefit from a better waiting room experience (assuming they want to cater to the while-you-wait trade) and there IS a Starbucks a 4 minute walk from the station). And they could improve by calling occasionally to advise progress on a repair, or to provide some idea when itll be finished.But overall I cant say enough about what a great job these guys do. Really top-notch in every respect.

Sa
Review №20

I would give them 10 Stars! I wasn’t paying attention while backing out of my garage and hit my side mirror. I called Riggio and they said to swing by so they could look at it.Even though they had a line for inspections, one of the guys at the counter said he’d take a look. He popped into place after a few minutes!!!I asked how much and he said NO CHARGE.If I had taken it to the dealer, I would probably be out a few hundred dollars because they would have ordered a new mirror...Very impressed!

Al
Review №21

Tried to go twice in the same day for an inspection: first time the guy took a break at 9:45AM; second time he was out for lunch at almost 2PM. Drove 10 mins further and got it done in 15 mins. LOST CUSTOMER

Eg
Review №22

Now a days its hard to find good mechanics. At RIGGIO auto repair you find a bunch of great and honest mechanics. Thanks guys for an outstanding job on my vehicles. 👍👍🇺🇸🇺🇸

Da
Review №23

Great place for inspections.

He
Review №24

Great service every time I go. They can always tell me whats happening with my car and what needs to be fixed. All quality work so far! Ill definitely be back.

De
Review №25

DO NOT have your car inspected here. They failed me for dirty license plates (okay? I guess RMV will replace for free they said), a burned out fog light (I’m okay with that, I can replace myself and actually didn’t know it was out) and a “malfunctioning” rear wiper blade. This last one is an old trick to get you to buy a blade or pair from them. Sure enough, got home and checked it out and blade was fully functional, cleaning fluid discharged as expected, no issues at all. If they’re scamming on the small stuff are they scamming on the big stuff? I’m not going back

Ca
Review №26

Excellent Service! I had an older car that developed a series of unrelated problems. Mechanics at Riggio worked with me to determine what work was more important as I awaited the right time to purchase a new car.

Si
Review №27

Riggio Auto treats me like Im a part of their family. Given todays economy, its rare to find someone who continues to be honest and does their hard days work for the scarification of the customer. Thank you again Riggio Auto. I’m a loyal customer.

Su
Review №28

I am new to the area and found this place online. I was very pleased when I showed up, found them to be very courteous and professional. They honor all commitments and delivered the car when scheduled. I was a very happy customer and still am.

Kr
Review №29

Pulled in for a sticker at 11:00 am. Inspected, paid for, and gone by 11:20 am with no problems. The guys were very professional! This was the quickest easiest inspection I’ve had in years.

Mo
Review №30

Quick stop for a sticker. It took maybe a half hour if that. They were great. Paid and left! Easy!

Ja
Review №31

I have recently moved to Massachusetts. I have used Riggio Auto Repair, Inc. on 3 separate times. They provide very good services and trust worthy advice. I will highly recommend Riggio Auto Repair, Inc. for your automobile needs.Thank you,Jason M. Eisenberg

lo
Review №32

Never had a problem with any of the work theyve done for me. Excellent service all around and a great group to deal with.

Le
Review №33

They did a great job with my car! So happy to have it in top shape again. Thanks guys!

Je
Review №34

Riggio Auto has a Strong Technical Aptitude, all the Up-to-Date Technology needed to diagnose and repair and most importantly that Old School Customer Service that instantly alleviates any and all anxiety you get when there is something wrong with you car. I am and always will be a loyal customer to them.

Ca
Review №35

Riggio Auto is fast and efficient. Staff was friendly and accommodating. Appreciate the great service. Thank you!

Sc
Review №36

Riggio’s is fantastic! They are so friendly and are totally reliable. I have been using them for years and the work is always done to my satisfaction.

Ma
Review №37

They know there stuff on repairs.nice to deal with

Ge
Review №38

Everyone who works there us always willing to go above and beyond to make a customer happy. Great place for gas prices and HONEST people working on my car!

Mi
Review №39

The guys at Riggio Auto Repair are great. They are always so helpful, and not to mention patient, they walk me through any problem I might have step by step, so I know exactly what I am paying for!

bl
Review №40

Fast curtious service.

Ma
Review №41

Overpriced, and less than honest about how much life my brake pads had left.

ra
Review №42

They were very personable and took the time to explain the repair so I had an understanding of what was going on. They finished when they said they would and now the car runs great!

De
Review №43

Had a tire that needed to be plugged on a Saturday morning and they did it right away with no appointment needed or anything. Greatly appreciated and good workers.

Ba
Review №44

The technician at the store earlier this afternoon was down right rude and obnoxious! I shall never take my business to this useless dump ever again!

Br
Review №45

All the staff here is very friendly and honest. Had my state vehicle inspection and it was done within 15 minutes and it was a busy day.

AR
Review №46

Best Damn group of people in the business. Knowledgeable like no other, and you get what you pay for.

To
Review №47

Got there at 10 for an inspection sticker, and out before 10:30 with no issues whatsoever. So professional! I dont know if Ive ever had such an easy and fast inspection.

Me
Review №48

Theyve worked on my car on everything from maintenance to larger repairs. Always very friendly to me and I trust their work. They do a great job keeping my car running!

St
Review №49

Went in for Auto Inspection and the wait was short, the inspection was done within 10 minutes and received excellent service. Would come here again for future inspections.

Re
Review №50

I am from New York and my car battery died- so I called Reggio Auto Repair and they came within 5 mins and my car started within three seconds. Super friendly man and so understanding :) THANKS SO MUCH!!!

Er
Review №51

Excellent people. They really know their stuff down at Riggio. I have been bringing my cars to them for years, and have never had an issue with their work.

Ni
Review №52

Worst garage and people around... over priced... they didnt do the work they charged me for and told me they did they also broke the plastic underskirt on my car and didnt fix it will never go back again awful people with awful attitudes worst garage ever... they dont evem diserve 1 star

Mi
Review №53

Dont go to Riggio for inspection! Avoid at all costs. I repeat DO NOT have your car inspected here.

Jo
Review №54

Excellent repair shop. They do great work and are always friendly and helpful.

ja
Review №55

Very efficient and quick for inspections

fr
Review №56

Prompt friendly tow service, reasonable price

Gr
Review №57

Called to ask about an issue with my car and possible service. Started talking about the issue, and the old man who answered the phone cut me off and said We dont have any mechanics on Sunday and then hung up on me. Extremely RUDE!!

An
Review №58

Excellent old fashioned service that you never see anymore! They are terrific!

Er
Review №59

Excellent service. Repairs were completed on time as promised.

da
Review №60

One of the worst auto places I have ever been too. The guy who did my inspection was rude, unprofessional, and made me feel very uncomfortable. I would never recommend someone going there, especially a woman by herself!

De
Review №61

$1,600.00 for a tow in the same town. Still in shock. Overinflated pricing is an understatement

Pa
Review №62

I have been a customer for many years. Work is always excellent.

Jo
Review №63

I am happy with the service. I have been here twice now. I will come back.

Pa
Review №64

Excellent service. replaced intake manifold, spark plug, and ignition coil the same day I brought my truck in.

la
Review №65

Dante does an excellent job! first class!

he
Review №66

The service was outstanding, thorough, well done, reasonable priced. Overall outstanding!

Ja
Review №67

The Best! My garage and service station of choice for 25 years.

De
Review №68

They did what they said they would, for the price quoted, and finished when they said they would, and no short cuts on quality. Nothing is inexpensive but a lot of stuff is cheap. With cars, find someone you can trust not change the oil in your headlights and stick with them.

Sh
Review №69

Excellent customer service and advice on my car. thanks.

Ma
Review №70

They r fast

Pa
Review №71

No stars. The staff acts like they are doing you a favor for being there. RUDE and totally UNPROFESSIONAL. I will not be going here again.

E
Review №72

Honest good work

Je
Review №73

I have used Riggio Auto for 7 years and wouldnt take my car anywhere else.

Dn
Review №74

The guy answered phone call was so rude

La
Review №75

Always great service - they care!!!!!

sa
Review №76

Awesome experience

Bo
Review №77

Friendly service!!!

Jo
Review №78

Did not have a good customer service experience

La
Review №79

Prompt, accurate, honest, personal.

Information
18 Photos
79 Comments
4.2 Rating
  • Address:180 Great Rd, Bedford, MA 01730, United States
  • Site:http://www.riggioauto.com/
  • Phone:+1 781-275-3307
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car inspection station
  • Gas station
  • Mechanic
  • Oil change service
  • Towing service
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–9pm
  • Wednesday:6am–9pm
  • Thursday:6am–8pm
  • Friday:7am–8pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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