user
Dukes Car Stereo
300 N Euclid Ave, Bay City, MI 48706, United States
Appearance

Comments
ry
Review №1

Very awesome knowledgeable staff I was really pleased with the work they did on my system very professional I would highly recommend them fire all your needs

lo
Review №2

Nick knew what he was talking about, and took care of our audio needs and wants!

Ka
Review №3

Highly under rated shop, Well maintained and managed. Customer service 10/10. Professional work for reasonable prices.

Ra
Review №4

Just had a system installed today some things I had and some I had to get but Dukes did an amazing job in the install sounds great I highly recommend

Al
Review №5

Nice car audio shop. Friendly staff and decent prices/installation.

Gl
Review №6

Not to happy I feel like they changed my daughter more for being a female because when I called to get price they quoted me $280 to install a stereo but when she gets there it takes them two days to install a head unit and they changed her $458 including charging $40 for parts she already had and for whatever reason the decided not to use and the head unit not even installed properly she has no control over fade or balance the guy said he couldnt figure how to wire it right back when I was a youngster this was the place to go thats why I recommended my daughter go there needless to say we will not be going back nor would we recommend this place to anyone very expensive lesson I guess

Ce
Review №7

Nick was very courteous and helpful. The mechanic who installed my remote start was very fast. Overall they did a great job. Thank you.

Te
Review №8

Very friendly and knowledgeable staff! They love their jobs and genuinely care about getting problems solved.

My
Review №9

Great prices friendly staff tand they know what theyre doing when it comes to audio very professional highly recommend going to Dukes Car Stereo for remote starts and or car audio

ke
Review №10

First come first serve but cant me in for over a week

Su
Review №11

Great service. Took longer than expected and they stayed after hours to finish it and were extremely nice about it. Even though it was a Saturday and the roads were getting bad. Highly recommend them for both their excellent service and great products

Ro
Review №12

Awful mess. No appointments, crazy lines, and horrible service.

Co
Review №13

Definitely recommend these guys! Shout out to Nick Orr for hooking me up! Wonderful job very happy with it!!!

To
Review №14

The guy at the counter, hes been there awhile. Very cool guy, and very helpful!

Ev
Review №15

Guys had to do some work on my car and were nice enough to let me get here early for the job, while they werent busy.

Ja
Review №16

Rrasonably priced, friendly service and the installation looks great.

Sh
Review №17

Got my window tint removed. Good price and friendly service

Ll
Review №18

Good quality work and Ill be back for more stuff

Br
Review №19

Went to altimate automotive and they didnt have my stuff in even after i had a appointment. I called dukes and was told to come in and theyd be happy to help. I met with nick and was extremely satisfied with how he explained the system and quoted me. They got me in right away and took about 2 and a half hours and tested my system for at least a half an hour to ensure the system was functioning properly. Install looked very clean and their work area was also very clean and organized. I would recommend them to anyone who is looking for car audio or security and remote start systems

De
Review №20

I just want to give a shout out to two of Dukes employees, Nick Orr and Joe. Thank you for your expertise and great customer service.Today I went in there confused and had issues. I left a very happy woman.

TJ
Review №21

This shop does not even deserve one star. Spent nearly $200 for installation of an aftermarket radio. I had all the parts already purchased as well. They did not follow the instruction manual and broke the AC/Temp controls permanently. Argued with me that they didnt cause it and told me I would have to meet with a manager to have him determine if they broke it. This came after they already broke the power window motor and my hood latch release inside the vehicle. Spent three full days waiting around for them to break more things. Was also charged an additional $18 for a few inches of electrical tape and two screws. They did not install the headunit trim correctly either. They left out multiple screws in a half-ass attempt to put my car back together after messing up more than they fixed.They offer a lifetime warranty which, at this point, I can only imagine is a result of them not knowing what the hell they are doing at any point in the installation process.Spent $200 for a radio and left with a broken window motor, hood latch release, trim, and wiring issues that now prevent my AC/Temp controls from functioning.

Da
Review №22

Although all of the actual workers were polite and cooperative, the manager there was a complete jerk to me. One of his employees forgot to tell me they needed something from me to put in a remote car starter, and when we went back later, the manager told me we should have known. After getting into an argument about the whole thing, he still assumed it was our fault, and really he just refused to take responsibility for anything.Guess this guy never heard the expression the customers always right.

Br
Review №23

These guys know what there doing. Very Happy

Ke
Review №24

Cant rate any lower, horrible customer service

Ma
Review №25

The only thing I didnt like is no appointments. But other then that it was great.

Wa
Review №26

Great and helpful people. Very clear on peicing and Ron is a great guy! (Ron was our rep)

Ry
Review №27

Great guys working there, reliable service

Jo
Review №28

Came in today to have a amp and speakers wired up, but the guy could not even come out to look at my car. Thanks ABC Warehouses for the install and great customer service.

Ni
Review №29

Very generous. The Manager made a contribution to our non-profit.

Br
Review №30

Fast friendly service. Price for new stereo and speakers was very reasonable.

e
Review №31

Straight forward, didnt try to sell me product I didnt need. Ill be back for speakers for my camper

br
Review №32

Awful service. Walked in at 10am no one waiting. They had multiple guys working on one thing and was passed numerous times never said hello or if they could help. Needless to say I stood in front of the counter for twenty minutes before I said screw it and left. Shame on them they just missed out on a big sale from myself. I would NOT suggest coming here.

Br
Review №33

They took care of me very well I come in at 9 and they fix my remote starter and it works very well

Le
Review №34

Take really good care of my stereo needs.

Co
Review №35

Very informative on everything!!!

Ro
Review №36

The guys here know what they are talking about and didnt really try to sell me anything, just told me what I wanted to know and gave me the prices and a professional recommendation.

Da
Review №37

Quick and efficient!

Ni
Review №38

Great service, great place.

Da
Review №39

Great prices

jo
Review №40

Some knowledgeable employees, equipment is a bit over priced, service cost per hour is about average.

An
Review №41

Great service, fair prices

Le
Review №42

Good work

Ri
Review №43

Good selection

Ca
Review №44

My experience with this business went well.

Gi
Review №45

Great customer service

Ga
Review №46

Helpful technicians

Information
15 Photos
46 Comments
4.3 Rating
  • Address:300 N Euclid Ave, Bay City, MI 48706, United States
  • Site:http://www.dukescarstereo.com/
  • Phone:+1 989-686-7600
Categories
  • Window tinting service
  • Auto parts store
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Similar organizations