Tried to sign up for a membership and staff made me so unwelcome. Asked What do you want?! I said I wanted to get a membership and work out. They were surprisingly rude asking if I had the cash to pay for a month and a half up front. I told them money wasnt an issue, but they made me feel like my credit was no good or that I wasnt good enough to work out there. I decided that there were other gyms in town that will be happy to take mine and my friends money and I wasnt going to patronize their business. They should cover customer service in their staff meetings.. FAIL

This is by far the best gym in town! Friendliest staff. Very clean and everyone makes u feel comfortable! And the BEST ZUMBA instructor ever

Under new, friendly management who consider client/member suggestions. Clean environment and professional staff. Great classes with high-energy and motivating instructors. Come try them out!

Terrible customer service and horrible owners. its insulting i have to give them one star. they refuse to turn the AC on.... In Texas... not turning on the AC? employees informed us it was due to cheapness of owners. Was told by the owners that they dont care when asked to address the volume level of the music and not have songs with excessive amount of curse words. several people complained that their hearing was not the same for several days after attending aerobic classes. They lost some members due to their lack of customer service. hope others choose a gym where they are valued and heard.(edit in response of owners reply)We were not escorted off the property and never threatened anyones business, must have been others frustrated by lack of customer service. this was our experience so we took our money elsewhere. we found a gym that takes everyones experience into account and tries to make all feel welcome.

Kelly Robles, Karina Clements, Marcie Correa, Daniel Correa, Dalton Clements, Ariel Clements, are all owners or relatives of the establishment making fake reviews. Please go to a gym that has proper, genuine reviews with genuine consumers.

Such a great gym!! One of the bests I’ve been too. All the equipment works smoothly and the owners are constantly cleaning and checking everything. If you’re in the bay city area, hit this gym up! You won’t be sorry.

Variety of classes to fit everyone’s needs. Great atmosphere and customer service.

Best place to work out in Baycity has everything u need :)

Everyone uses same towels to wipe down quipment. I asked for new ones bcuz they were soaked in sweat and watered down windex and was denied. Doing more harm than good using those towels.

Gym is clean. But equipment is ripped and rusty.

Everyone has been so nice! All the instructors have been helpful, encouraging & NO JUDGEMENT! Very welcoming! I love all the different classes and equipment, & its always clean!

Awesome staff great equipment and very clean. The staff comes and cleans the equipment people just got off of. My wife and I love this gym

Best place to workout in Bay City 🙂

Machines broke down too long. They do not watch for people camped out on machines doing nothing . I was asked to not wear stretch pants that were denim colored, but there were some young girls dressed inappropriate they have no problem with. I guess I was dressed too old fashion. 25 a month is too high for this gym.

Awesome workout environment, staff was professional and very nice. Equipment was really great, easy to use. Would recommend this gym to anyone.

Nice gym! Its great to have a gym in a small town to workout and try to stay in shape and be healthy. Its clean and friendly environment.

Gym is wonderful, I love this gym’s workout environment but everyone is not nice .

Is a nice gym, they got plenty equipment for the a complete work out,

It a good quality gym at a great price for everything you get. I often recommend this gym to my friends and family in bay city.

24 hour service. Lap Pool is small. Not cheap

Love this place, always clean and the staff is awesome !!!!

Is the best Bay city TX