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Enterprise Truck Rental
6255 Siegen Ln, Baton Rouge, LA 70809, United States
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Comments
Ra
Review №1

The trucks are always in great mechanical shape but the lack of cleaning is a subject matter....

Jo
Review №2

The prices are much higher than normal, but, still good service, great staff and still cheaper than Uhaul.

Ja
Review №3

Really friendly service and very helpful. Thanks Herb!

Ad
Review №4

Huge thanks to Herb for his amazing customer service, finding a truck for us on the day of a move after U-Knowwho left us high and dry.

De
Review №5

In spite of the Covid 19 restrictions, I had a positive experience at Enterprise Truck Rental. I called that morning and was able to reserve a truck right away. The representative took care of me in a timely manner, and I was off about my business. Return was simple and easy. After hours return is awesome. The next day I had an invoice by email and all was well.

Ni
Review №6

Ive attempted to rent a truck now 3 separate times from this location. I book it then get a call the day of telling me they are canceling the reservation because they do not have the truck. You need a better system

Mi
Review №7

Salesman Leslie Gifford was helpful and knowledgeable. Would return anytime and would recommend to friends. Reasonable and fair rates. Go there for all your truck needs!

Me
Review №8

Very pleased with the results

Je
Review №9

Wish I could give lower than 1 star. I get there at noon for my reservation. They tell me none of their 1500 trucks have hitch receivers but their 2500 do. Not sure why you would remove receivers from a truck but thats a different issue. After standing in the sun, a guy peeks his head outside and explains this. Looks at my reservation and says he could get me into a 2500 on my reservation. Only problem is all are getting oil change at Firestone. No problem, I say, Ill come back. I call 2 hours later, nothing has come in and they close at 5. At 3:40 I call again, I go on hold. After being on hold for 30 minutes, I get a ride there, still being on hold. I knock on the door and they answer. Theyve just been ignoring phone calls for the last hour. They now have a truck but now want $49/day more. None of which was discussed at the time. So ive spoken to them three times, once face to face. 2nd call was 30 minutes on hold before I drove there where still on hold. They never discussed this added feeuntil then.I rent vehicles often. This was the rudest, most unprofessional rental experience Ive ever had. I dont think I have ever written an online review, but their incompetence and outright rudeness drives me to do so. If you must rent a vehicle from this location of enterprise, save yourself the time and just smash your hand with a hammer. It will save you time and will probably be more pleasurable.

St
Review №10

Their customer service is the best in the business.

wa
Review №11

Good customer service.

Information
7 Photos
11 Comments
4.2 Rating
  • Address:6255 Siegen Ln, Baton Rouge, LA 70809, United States
  • Site:https://www.enterprisetrucks.com/truckrental/en_US/locations/us/e1145t-baton-rouge.html?mcid=iyp:24489699
  • Phone:+1 225-293-3354
Categories
  • Truck rental agency
  • Van rental agency
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:7am–5pm
From the business
  • Identifies as women-led:Yes
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