We broke down on our way through Baton Rouge and had to call AAA for a tow. We were lucky enough to have our car taken to 360 Auto solutions. We drive a 2012 Fiat 500 and we hit a tire tread which dented our A/C compressor and put a hole in our radiator. Don welcomed us when we arrived and gave a good estimate for the work that would need to be done. Our car required the front end to be removed and several other components before getting access to the radiator. While we waited Don made good conversations with us and also suggested several great places to eat around town as well as a hotel selection if the repairs were to take longer than a day.Luckily enough it was all repaired within the same day. His team worked fast and provided quality repairs. They were also able to save our A/C compressor by flattening it out from its curved shape after being hit. The cost ended up being several hundred less than originally expected. We are now almost to San Diego CA and the radiator and our air conditioning is working flawlessly.We could not be more grateful for their service and hospitality and honesty.Thank you 360 Auto solutions!!

I lost my truck due to hurricane IDA and this amazing team has gone above and beyond to save my truck and get me back on the road. I live youll at 360 Automotive and the folks at Collision Solutions. Thank you!!!

Chad was awesome and honest. My daughter car went down at college and I had it towed by AAA to this establishment. This business was referred by AAA. I will patronize his business again.

Thanks Simpson’s for repairing my breaks and calibers on my Lexus. I really appreciate how Chad kept me updated on the process of repairing my vehicle. He called me everyday until it was finished! I will be bringing my cars here from now on. Thank y’all!

Took a friends 2010 Honda CRV for an oil change and to have brakes checked.Don called me says there’s a problem. The aluminum oil pan has a hairline crack near the oil drain plug and was leaking like a sieve when they tried to change the oil. The friend who owns the car knew about the leaking but didn’t mention it. Apparently Firestone on Florida tried to slow the leak by adding a couple of washers on the drain plug to slow the leak. Some shop she used in the past torqued the oil drain plug to much which cracked the areaTo mitigate cost, Don offered a temporary solution, which was great. However, he recommended replacing the oil pan as the solution was really temporary and may not work. We talked to my friend and she agreed to the work. Don gave us a fair quote, which was much cheaper than the dealership. They needed the car for a few days and just picked it up today. Don went over all that was done and explained the 12 month/12K miles warranty. Drove the car and all felt goodOverall, I’m happy with the service and highly recommend 360 Automotive Solutions (aka Simpson’s).They are honest and are highly recommended by a lot of clients. Thank you

Consistly good service and very friendly staff! I’ve been using them the last 10 yrs and wouldn’t go anywhere else!

I remember driving over I-10 on the way to New Orleans thinking: I hope nobody ever has a car die on them on this bridge over the Bayou, they would be in deep trouble. Well last week it happened to me; our car’s alternator died and we lost power on the interstate 15 minutes shy of Baton Rouge. We were lucky enough to make it to an exit where I called roadside assistance. After waiting for a while I called the service and they told me that someone should be out there in the next 3 to 4 hours. By then I had met Don at 360 by phone and told him I was in trouble. Not only did Don help me find a towing service that would actually show up, but he kept the business open so I could bring the car to them. Then he had his staff call around and try to find me a rental car, there were none available. Don empathized with us and bent over backwards to help us out by finding us a hotel to stay at and driving us there. The next morning he called at 9am to tell me the car was all fixed up; new alternator and the battery charged overnight. He picked us up at the hotel in my now functioning car and refused to accept cash. I offered him to pay him for going above and beyond. The car is running great and safely got us back to Austin, Texas.If Don and 360 take such incredible care of an out of state customer who they may never see again, consider how they would treat a local client. Service, integrity and good hearts, thank God he brought me to you Don!

I have been bringing my cars and trucks to the great workers at 360 Automotive Solutions for over 20 years; they were known as Simpsons. Their work has always been excellent and honest. Mr. Don and Chad are especially helpful. Would recommend this place wholeheartedly.

My daughter broke down in Baton Rouge. My local mechanic recommended 360 automotive. Don answered all my questions, kept us informed of the repair and did a great job! Highly recommend for reliable, timely service with fair pricing.

Always fair and honest and work is top notch. What more can you want.

I love these people. Blair is my girl!! Thanks for putting notes in the system per our conversation. When i walked in the next day, the mechanic knew what i was talking about because Blair inputted notes. She is awesome. If the repair isn’t needed, they will tell you to save your money. Ive given these people my business for 3 years and i have NO REGRETS! Please try them out. They are awesome and very professional.

Car was broken down. They called a towing company to have my car towed from an awkward spot and fixed it up overnight. The car was ready to pick up the next day. They were also honest and did not add unnecessary “issues” to their diagnosis.

The experience is one that I would highly reccomend to those who are looking for professional service that takes care of business.

They exceeded my expectations. I was able to speak with the tech on the phone while they was working on my vehicle and after I picked it up. Great service will be rewarded with my loyalty.

Had a crushed skid plate making oil changes a major PITA. They were able to get it off after much effort, and then did a full oil change, all for less than what it was going to cost for just the oil change down the street. They also noticed that my 4yo was getting terminally bored waiting in the waiting area, and they volunteered to switch one of the big TV to cartoons for him. A real lifesaver, and beyond the call of duty. My friend also had her car I here a few weeks ago for repairs and was also very impressed.Basically, go HERE first.

I’ve used them for years. You will never have unnecessary repairs recommended at this place. The staff has been there for years. Previously it was called Simpson’s automotive.

MORE THAN WONDERFUL CUSTOMER SERVICE. VERY PROFICIENT, POLITE, HELPFUL AND ATTENTIVE. MECHANICS, CORDIAL AND EFFICIENT. TREMENDOUS WORK AT GREAT PRICES. WELL WORTH YOUR MOINES SPENT ON THE SERVICE. WILL BE GOING BACK THERE FOR MY CARS NEEDS.....BRAVO !!!!!!!! JUST HAPPY ALTOGETHER WITH EVERYTHING, THUMBS UP 👍👍👍👍👍👍SOOOO IMPRESSED!!!!!!

The staff person I interacted with (Blair) was very cordial, professional, and efficient. She serviced me with great attention and answered all my questions and the questions I didnt know I needed and wanted answered. The service was also done timely, especially considering I had no appointment.

Great Customer Service, Work is done quickly despite how busy they always are!

Don was very professional. Service was handled very quickly

I just tell Blair what I need and for her call me when it is finished. I love it.

This was my first visit to 360 Automotive Solutions and I found the staff to be very courteous and professional. The service done to my vehicle was finished in a very timely manner. I will certainly use this business again.

I had a noisy pulley on my old Jetta and about 30 mins after dropping off the car, Chad called me with the diagnosis and it was even ready early the next morning. Really impressed with the speed and accuracy of the service, done for a reasonable price. They remembered me and followed up on all my other questions proactively... the moaning and groaning engine is now quiet and pleasing to drive again. Thank you!

Excellent service. Reliable. Friendly.

Took car in for a free AAA inspection, but found a few things that were not inspection related, Blair was my point of contact and she was really professional and kept me informed, repairs were completed faster than I expected and they didnt break the bank. Will definitely utilize this place in the future and recommend them to anyone that is not a fan of the dealership two step.

I went to 360 Automotive yesterday for some major suspension work on my car, I needed it back for later that evening because I have to work night shift and between the friendly customer service, the professionalism from the entire staff, the quality work and the price I will definitely RECOMMEND them to anyone, and by no doubt , I will be going back.

I am extremely pleased with the service I received from this location and the folks working in there. I went in the morning without any set appointment and was out of there by 11 with a new radiator (works great so far). I was even allowed to wait in the managers office the entire time and was told to make it my home for the day. I had a lot of work needing to be done and was able to do everything I needed to do all while my truck was getting repaired. This location has a great staff and does excellent repair work! Highly recommend!

Got me in and back on the road very quickly despite me calling the morning of. Professional, courteous and quick!

The staff are the most professional, trustworthy and welcoming folks in town! I’ve been taking my vehicle here since college and will continue to be a lifelong customer . Don and Chad (and everyone) are the automotive gems of Florida Blvd.

The team is excellent and efficient, thanks! You made a very happy new customer.

So far so good , They listened to my situation and insured to help me find out whats wrong with my Truck , Ill give another review afterwards....

Great service--very friendly. Had mg alternator replaced within 24 hours so I could get back on the road.

I want to warn those on a modest salary that this company charges twice the cost of a normal mechanic. However, the lady at the front desk was very kind and understanding. I also received a phone call from a company representative, not long after posting my initial review, asking what more they could have done for me. That was very considerate. For these reasons, I thought it fair to go from 1 star to three.

I had a flat tire. I drove up and they made me feel like I was the only customer there. I would recommend them to anyone. Thanks Guys!!

Simpsons is convenient and they get the job done. I never feel like theyre jacking me around. Don is great to work with!

Super fast service when I was in a bind for time. Greatly appreciated.

Fantastic- was done in less than 3 hours. Absolutely wonderful

My young son and I were driving through on our way home to Lafayette. I ended up with a flat tire that I changed myself in the rain ... I walked into Simpson’s soaking wet with the hopes they could get me fixed up and on the road quickly (unlike the place down the road that said I could leave it until tomorrow for them to look at). Blair at the front counter must have seen the despair in my eyes, because she and her team got me a new tire, mounted it and on the road in less than an hour! I am thankful for their friendly and speedy service - oh and affordable too! They didn’t try to sell me four new tires when all I needed was one! Thank you again guys!

I should have gone to another mechanic or even an auto parts store, as 360 auto charged me $95 for a diagnostic test that turned out to be a loose gas cap. Every other mechanic I’ve been to has had complimentary diagnostic testing. Most expensive tightening of my gas cap I’ve ever had. Also noticed a new foot long crack in my windshield on my drive home. Will NOT be recommending them or be using them in the future.

Had collision repair here a few weeks back and was encouraged to try repair services at the time. Called on Wednesday and Chad was very helpful on the phone. Came in the following Friday and problem solved in a timely manner. Good service, good price.

Was great. Very professional delivery a good job

These people are fantastic! If I ever have car or truck issues again, Ill definitely be going back.

Came in the morning with a flat tire and left in the afternoon with a new one. Tire was not in stock but they were able to get it delivered. Cost was very reasonable and staff was courteous and professional. Cant ask for more!

The service was excellent from the time I called the business to have service done to my vehicle. They were very inexpensive with doing a diagnostic test for me. All business needs a smiling young lady to greet you and pleasantly help you. She really made me feel very appreciative for my business. I will definitely recommend friends and family to this business. Keep up the good work and you will always have business.

Need to have a tire checked if could be fixed. Could not be fixed. So they put another one on and had it ready same afternoon. Very well satisfied with the service they have always give us.

Simpson’s is great. I’ve been going for the last 6 years and they’ve been better than I could’ve ever imagined. I’ll give them my money over the Cadillac dealership and every other mechanic in Louisiana. Their prices are good, the service is awesome and - most importantly - they’re trustworthy.

Unbelievable service, being out of town and having car problems is very scary. However Vu and his employees took good care of me and fixed my car completely. They were very reasonable in their pricing and very efficient in their work.

Very professional and friendly staff. Went in with a very simple AC repair and was astonishing that they didnt try to up sale me. Will definitely use them in the future.

Had my oil changed and a tire pressure light checked out. Great price. Didnt try to sell me something I didnt need. They reset the light. Checked the sensors. Every thing was working fine. A quick oil change and a very reasonable bill. A great value. Great work. I would recommend this place for anyone. Nice to have a great auto shop in Baton Rouge

Literally, every time I visit this place they treat me so well. Very respectable and efficient staff. It’s apparent they like their jobs.

This place was incredible. I called at 1:30 on a Friday to have 4 tired installed on my car. They took the car right away and had it done in about an hour.. this is after j spent 2.5 hours at walmart only to find out tdd hey couldnt take off the lugs and suggested I buy a new set of lug nuts. The guys at Simpson knew exactly what to do to get the job done.

Excellent Customer Service & Quality Vehicle Care!AAA approved business!

Awesome place. They took very good care of me.

I needed a fuel pump service was done very quickly

Did a great job at tbe price quoted.

Excellent customer service

Great service! Great to deal with!!

Don, Chad, and the whole staff at Simpsons are always friendly, professional, and efficient. Ive been using Simpsons for vehicle maintenance and repairs for at least 20 years and have never had any complaints.

Tire needed repaired! Did it fast and at reasonable cost! Always friendly and professional!

When you go there ask for Nick to be your techHe goes above and beyond to help you get your car done rightHe was very fast at doing my alignment on my older car, and it came out perfect! He also took the time to figure out and solve why my struts were making noiseAlso they use all Hunter branded machines for stuff like the alignment rack, and tire balancingHighly recommend him!

Great office staff. Friendly and courteous.

When I drove up, I was greeted immediately. The gentleman inspected my car and within minutes explained the problem and gave me the solution. Inside the gentlemen at the counter assisted me with the rest of the process ordered my tire and setting up service. Honestly the whole experience was very professional and the gentleman that drove me to work was just as kind as could be. I truly appreciated the kindness and professionalism I received and I will do business here again.

Very dependable, trustworthy and professional service. I have been using Simpsons for years.

I love Simpson’s!! Every time something is wrong with my vehicle I bring it to Simpsons and they solve the issue, and the cost is reasonable. Also the people is so friendly. I recommend everyone to go to Simpson’s!!

Great place nice people u can trust find my problem with in an hour reasonable prices

I like the customer service and I will go there again if anything is is wrong with my car but I will use them for now on

I appreciated the hard work and professionalism I encountered when I brought my vehicle to them for repairs. Ms Blair was very helpful, polite and diligent in making my customer experience enjoyable. I would most definitely return to them for more service.

I use Simpsons Service Center for regular maintenance on my vehicle and have always been treated with courtesy. Don answers my questions and has always proven to be exceptionally honest. Service is fast and the prices are very competitive. I trust Simpsons to keep my car in running shape.

When I called the day before I was told it would be a hour and it was just a hour. I like the fact that I didnt have to wait long and they were very professional

I was referred to Simpson’s by a coworker. She had spoken highly of this business and she was correct. Everyone was professional and the service cost was reasonable. You won’t be disappointed.

Great Honest Service!

Simpson’s is a AAA recognized service and provides a discount for members for their professional and quality work. I’ve been a customer for a few years now and have been satisfied with their work and friendly staff.

Mr. Don has been a great person to know. His business is honest and not overpriced. They always do the right thing. My Kid is attending LSU, and he has been there to say, “we’ll take care of it. Don’t worry.” This is a great reassurance for a Dad a state away. Thank you!

The customer service is excellent. They were very quick to respond to my quote request. And the one feature I loved the most is corresponding via text message! So convenient. They got my new tires on in about an hour and I was good to go.

I called Simpsons for a friend that had a student at LSU. The car had needed brakes and tires. He took it to the dealership and they wanted to overcharge the student and family because they were out of town and the student needed this work done. After I read the reviews of Simpsons I called and spoke to the friendly staff. They were most helpful, friendly and honest. they quoted a price that was honest, fair and affordable. All I can tell anyone is if you have a student or any automotive repairs done just go there. The family could not be happier and the work was done great and no problems. I would tell anyone just go there and get your work done. They are reliable, honest and the prices are great

The team at Simpson’s Service Center did an outstanding job at checking out my cooling system and replacing my coolant tank. They were extremely professional and communicated with me throughout the repair. They earned my maximum rating for their service and I highly recommend them for all of your auto repairs.

Blair was the only office employee interested in helping me when I walked in. The garage staff is very nice and their work is great. If not for Blair I dont think I would have been helped at all

Very friendly and very reasonable

Ms Blair was very helpful abs polite. I would most definitely return to them for more service if/when the need arises.

I cant say anything bad at all about this place. I brought them my car and they have went above and beyond trying to get it fixed.i recommend them to anyone. Very professional people and service.

Highly recommend. We were heading back to Houston and broke down. We called Triple A and they towed us to this shop. They took great care of us, fixed the issue, got the part needed and we were back on the road within 2 hours. The staff was friendly and we even got a triple A discount. Great service center.

This is a place where, I feel very comfortable coming to for my automotive needs, I can also send my wife and feel the same. They are open and honest.

Thé best in town

Pulled in with my 20 foot travel trailer and blown out rear shocks. I was in transit from Florida to Winnie Texas and in a hurry to feed flood victims. Without hesitation the team at Simpsons service center got on the phone got my shocks there got them installed and gave me an alignment all at a very reasonable price. Heres the kicker, they allowed me to plug my camper in so I could go inside and adjust some things and run the air and stay cool. Some of the best customer service Ive seen in a company in a long time. Five stars is an understatement. :-)

They were very kind, and they did their best to solve my problem. Ive been there a couple times for service on a couple of different vehicles, and they were wonderful each time. I highly recommend this place.

Facilities was clean. Staff members were very professional & friendly. I will certainly use services again.

Excellent service

Simpson’s Service Center is a great place for all your car needs. Ms.Blair is the sweetest. If you need to talk business she is the one to talk to. Great customer service.

These are some honest, good hearted people. I go in there thinking I need some service on my transmission and Don said I actually shouldn’t do any kind of fluid flush because with the high millage I have, it would actually cause transmission failure/more problems. Easily could have taken advantage of my lack of knowledge and done the service no questions asked and got more money out of me, but they didn’t. BEST service I’ve ever had.

Really friendly staff. Mr. Don has worked there for years and has always provided us with great service. And Ms. Blair at the front counter is always courteous and sweet. They are pricey but I have no problems with their work.

Don was pleasant, offered me a ride to work got me in and out fast. Told me what to expect that my dash monitor might show a reading after the tire changes but should go away while driving and it did.Totally a pleasant experience

Ive been a Simpsons client for my fleet vehicle for more than a decade now. My personal vehicles get serviced and repaired by this gang, also.Ive never been disappointed. They are fair, honest and friendly. They also answer the phone and your questions. My experiences with other shops, especially dealerships, was much different, regrettably.Simpsons will stay my car guys for as long as they want my business.

Very friendly, and understanding. My work schedule caused me to have to leave my vehicle there for an extended amount of time. They didn’t even charge me an excessive storage fee. Very satisfied with how everything was conducted. Highly recommended.

I was travelling through Louisiana on my way to Arizona and had some car troubles. I explained my situation, and despite the shop being extremely busy, they still took my car in right away to find out what the issue was, and took the time to explain in detail and answer my questions. The customer service from Don and Blaire was really amazing, its hard to find that when it comes to car service.... if I lived in Louisiana I definitely would be a new long term customer.

We always receive prompt communication and service. What more could you ask for?

Simpsons Service Center is my go-to for auto repair work. They treat your vehicle like its their own. The staff is knowledgeable and highly skilled. They wont try to sell you anything that you dont need and I appreciate that very much! Repair work is guaranteed and the prices are extremely fair and reasonable! Special shout-out to the smiling face behind the counter, Blair, who always does an amazing job taking notes about what work needs to be performed. I have seen her handling multiple customers at a time, effortlessly, which is extraordinary! Kudos to Blair! If youre on the fence about where to take your car, truck, SUV, minivan, faux woodgrain-paneled grocery-getter, etc., for repairs - look no further! Simpsons Service Center on Florida Blvd has you covered and theyll treat you right!

The owner did everything that he could to correct the problem with my vehicle. I am content with the service.

The service is always on point love Simpson Car care Center they always get me taking care of quality service punctuality and value you as a customer

Fast and excellent service.

I had to drive through floodwaters last Thursday and the splash plate under the engine of my car was pulled down and was dragging on the street as I drove. Id never been to Simpsons before but they treated me like their best customer! They put the splash plate back into place and had to improvise a way to secure it to get me on my way. My first time there will not be my last time there!! Great auto service and great customer service!!