I woke up to a 59° house & called One Hour A/C & Heating. Todd, the service tech, arrived in a couple hours & got my heater fixed & running. He was nice & knowledgeable. I thought the price was pretty high, even with my Club Member discount, but my heat is on & working. I give One Hour a thumbs up.
Kasey came out today. He arrived early and with a smile on his face! I love when he comes because he’s always so nice and friendly and always kind to all of my animals! Very efficient service, honest and gets the job done!
Darren was both efficient and effective - explained some information about filters to me that I have not previously heard. He even changed a filter I have difficulty reaching. He answered my questions, and did not talk down to me. Thats important. I really enjoy having a maintenance plan like this.
One Hour technicians came in for their annual check up and discovered a serious CO leak from a crack in the gas heat exchanger. Within 24 hours of the discovery a completely new AC and Heating system was installed. It pays to be a member of their One Hour premium maintenance program. The service was exceptional.
River City One Hour has always been prompt every time we have called. The technicians are professional and personal. They do a wonderful job of explaining what needs to be done and are up front with costs. Highly recommend.
Professional, knowledgeable service. The technician was on time and did an amazing job. He explained the service performed to us in a way that very easy to understand. Would definitely recommend them for all of your ac/heat needs!
Bobby was very professional and answered all of our questions. He asked some very good questions of his own; climbed in the attic and looked the furnace over. He fully explained the situation in detail and provided estimates on two options for removing and replacing our furnace.
Christopher from OneHour was Very Friendly, Very Knowledgeable and easy to work with! I highly recommend this company for any type of service in A/C area.
Great customer service and always professional. They actually educate you on your equipment and best practices. Highly recommended!
Excellent support; arrived on time; completed maintenance and answered all my questions. Highly recommend their use.
At first I thought this guy was plum out his mind ; but after we begin talking he was over helpful! I just couldn’t ask for more great assessment noticed every thing that was wrong persistent and got it done! Great job Russell
Nice guy. Fast efficient and through. Did an excellent job.Thank you.
So professional and Britton has come a couple of times and always educates us on how to maintain our system! Wouldn’t trust any other company with your air and heating needs!
They are always in time and very professional. They give you a thorough assessment and the cost for each ticket item. In addition, they give you the pros and cons of fixing or leaving deficiencies unfixed.
Every tech that I have seen through one hour has been polite, professional, and efficient. Britt has done several of my check ups and is always ontime and professional.
Darielle was very professional, explained everything clearly, and finished timely. Great work!
Dustin and Kelly were very informative and helpful in checking and discussing our AC/Heater unit and any issues!
DJ was great and willing to go additional steps to help me understand how things worked.
Kody was very knowledgeable and professional. Awesome asset to the company 😀
Griffin was on time, very professional, and completed the service check promptly. Awesome service!
I havent used them yet, just an estimate with Jason. He was very nice and explained everything very well.
Darren was great! Helpful and explained things well.
Bobby was great. He explained everything. I will be using them, and Bobby, again.
He called before and was early. Checked out my unit all good and replaced the air filters.
Very good young man do his work and not on the phone
Joshua came to my home for an inspection quote. He was very knowledgeable and professional. I will defiantly use this company for my AC/Heating service.
The serviceman was very knowledgeable and professional and provided quality service.
They are very professional and understanding and very fast and friendly staff.get the job done.
Very professional, on time, courteous, friendly. Very happy
They were fast and did a great job and communicated the problems clearly every step of the way!
Dustin came out for a routine check-up. He was cordial, experienced and professional.
Great job! I appreciate the professionalism and punctuality.
Always very professional and thorough.
Moses was thorough and pleasant to talk with.
Always professional, friendly, and time efficient!
Excellent experience and real helpful
Replaced ac drain pan.
KELLY AND HIS TEAM HAVE BEEN A GREAT VALUE
Everything is fine.
Friendly, on time service.
Its all about the up sale with this company. Theyll come in and tell you all kinds of things wrong with your system, but after a second opinion, its all BS. Also charged me $500 for 4 lbs of freon. Never again. Go with smaller family owned companies.
Good
Heating system was checked