Outstanding service. My vehicle broke down on busy Randall Road. I placed my call and the truck arrived in less than 20 minutes. Oscar was more concerned about my safety than his own. He was very knowledgeable about my particular drivetrain and the extra steps needed to avoid damage. Prompt, professional, and courteous service. I would highly recommend this company.

Very easy to set up the appointment for the tow. Was told driver would be there within an hour. On schedule, he called to say he was 10 minutes away. Towed my vehicle without any issues. Very professional and courteous from the initial call to the tow.

Great costumer service, reliable and better price than most towing companies around.

This is a very professional towing company. Easy to reach to set up tow. Very friendly and courteous. Mark towed my truck and did an amazing job! Great price. Definitely recommend this company!! Will use again in a heartbeat if I am ever in need of a tow. Thanks Mark!!

The service was TOP NOTCH. From the call to the pick up and delivery. The service was quick and very quick. Sammy the driver was awesome. Very friendly and offered personal instances of same concerns with his vehicle, All I can say is keep up the Great Service and THANK YOU.

Needed a boost, and they came in great time and gave me a great price. Friendly service as well! Thanks for the help

The owner is an awesome and fair man. I appreciate the quick service and personalized help

Great professional speedy service. Thnx to Sam and company. Cheers guys

Had to Call CTR to have a scheduled tow. Was handled very quickly and for the late evening time I was requesting. Dennis showed up on time, and was very professional. Took care of my car like it was his own. I would certainly recommend CTR for any towing needs. And youll be lucky if Dennis shows up!!

This is truly one if the most professional tow companys that I have ever used! Great culture!!! Thanks to you all!!!

Great AFTER HOURS SERVICES GRADE A

I unfortunately have had to use CTR several times over the last year. They are always very professional on the phone and very responsive with the tows. Ive dealt with Mark in person each time and hes always easy to deal with and gets my cars to the repair shop quickly. I would recommend them whenever you need a tow.

Great job towing my car !

Very helpful staff.

Everything about my experience with Certified Towing was perfect. I would highly recommend their services

Amazing company, I was out in the cold, keys locked im the car, and it took them litteraly 5 mn to get here. Hass had great customer service and helped me out.

Quick and affordable. Sammy was very friendly, quick, and helpful. Great experience thanks to him

After the Call the Tow Truck arrived in a Timely Mannar...Driver Dennis Was Super Polite really Proffessional...Hustled to Get my Car to its Destination to the Repair Shop...Thank You Certified and Especially to Dennis....

Very prompt, professional service from our driver(Dennis) I would definitely recommend Certified.

Dennis picked up our car this morning, we have a very narrow driveway, he was very careful when backing in and so informative on what he thought was wrong. I would definitely use them again!

Sammy thanks for your participation in my sons birthday parade. He loved it!!

Dennis was quick professional and treated me like family

Quickly towed my car to the shop today. I thought the price was very reasonable. I was towed for less than two miles from my driveway, though.

They are completely unprofessional. They charged a tow of 725 for towing and storage. Original tow was priced out at 250. Somehow it increased to 410. They charged a storage fee of 10 days when clearly it was 9. This entire business needs to be assessed. They are crooks. Im sure I will not get a response as I see they only comment on favoring ones. I am looking into legal recourse. I will further file a complaint with the BBB. I am sure they have a plethora.

Theyll scam you. After they tow your car, theyll charge you extra hundreds of dollars fees. Once they got your car and the keys, youll have to pay them. Be careful!

Quick and friendly!

They arrived very quickly after a car crash and did a great job hauling away and cleaning up after the accident.I had liability only insurance, they ended up giving me a massive discount, though it was still expensive.They provided fantastic service and were very helpful, answering questions I didnt think to ask, since I was sick at the time.Ive never been so pleased with a towing service.

Oscar was very helpful and had a great attitude. Best experience Ive had with a tow company.

Completed a tow with Danny. Excellent service, and he helped me out with a discount on the price. Would use again.

We have been using Certified Towing for about 7 years. We have always received timely responsible service. Keep up the great work!

Most unprofessional towing company there is. Nothing but a bunch of liars all the way from the driver to the manager that answers the phone. Never would I use this shady company again

Helpful people ready to get the job done

James is awesome. Arrived on time and great guy to talk to.

Great experience. Puntual and respectful. Danny was very profesional.

Great towing company. Quick and responsive.

My car broke down and was picked up and towed to my given destination within the hour.

Showed up since they said they are open and the door is locked...and been waiting 20 mins for them to bring our car around so we can empty it and have it picked up. No sense of urgency or professionalism.

Owner is amazing. Office manager extra amazing.

Previous review was for a different company, my bad

Just not really friendly.

Extremely high priced. Literally several times that of other services Ive used. A lot of strange explanations as to why it cost so much. I just woudnt trust them again.

This idiot on Sunday at about 1:45 pm294 north was driving very wild ran us off the fast lane into the emergency lane and did t care he continued to try to mess with me lucky for him

In spite of getting a foot of snow today, James from Certified Towing called to give us his ETA, arrived when he said he would, and was very friendly after what had to have been a pretty rough day.

Way over priced

Ripped off my son after his friend totaled his car ! I filed a complaint with the Illinois commerce commission.