This company was highly recommended by someone I know. I was very impressed with Brandon, the service manager, and Don, the service advisor. Professional and highly ethical staff. Also impressive how very clean the lobby was and didn’t have an odor like a car shop when you walked in it. Clean and organized. As there are some auto repair shops that up -sale and try to get extra work, including work your car does not need, but this is not the case at all with this company they are highly ethical. Professional and trustworthy.

I have been a loyal patron of this establishment for longer then most any of the staff currently working there now. Its become the only mechanics shop i trust in Batavia. Unlike most places you go, the person you are talking to actually knows what they are talking about. Over the years they have thrown me a bone with a discount when i couldnt fully afford the fix. I very grateful to bring my business to them going forward

I had a great, friendly experience at this place! Service went above and beyond to show me what was going on with vehicle and really helped a lot. Timely, friendly, honest and super job all around! Thanks guys 🌟

Jon and crew in the shop have always been on top of their game!Fair price is just part of the day!

Wow! 43 dollars to filp 2 trailer tires around on rims. And I removed and brought the tires in to them. Ba ba bend over!

Nice friendly personal to Deal with

Awesome place! Service is excellent. Good quality tires at a fair price. Highly recommend.

New build. I stopped in on a Friday afternoon of a 3 day holiday. I was just asking about a truck for sale. The guy helping me wasnt a salesman but seemed to go out of his way to help me. So they seem pretty legit.

Came in for a quick photo inspection for my new insurance policy and had no problems. Called ahead to make an appointment and was in and out in a few minutes.

Always professional at a good price

Best shop in town hands down. Brandon was very friendly and professional. Couldnt have asked for a better experience.

Great place. Youll pay premium, but its done right the first time.

Top quality service and friendly people to talk to.....will definitely return

Their service has always been good. Never had any issues with them. I always go here for getting anything done on my vehicles that I cant do myself.

Great service on our vehicle and great customer service highly recommend them Brandon did a fabulous job!

Great service, fast and professional!

Very nice to me and didnt ask to speak to my husband which happens a lot unfortunately

Great job 👍 fix it fast good price*****

No BS Service.The way things are supposed to be done.The day we were here they were unexpectedly short staffed and they still were getting everything done. Didnt try to sell me the most expensive tire or something special. Instead asked what we use the vehicle for and then matched the right tires to the purpose.

Brandon Douglas is an awesome person and so professional and polite. It was a great.

Excellent place to go for tires and service. Very reasonable also !! New office Management very helpful and knowledgeable as well. Great service team and looking to add more service techs. Great automotive shop in Batavia!

Went to Parmenter for the first time and couldnt be happier with the service and the place. Brandon is so helpful and is genuinely looking out for the well being of you and your car. The inside was probably one of the best waiting rooms I have ever been in. I highly recommend going here for any of your auto needs.

Great shop! We own a small business and our truck was out of service. They were able to take care of us and get us back on the road asap. Thanks for all your help.Sammys Appliance Service

This guys are great. Fast service. Reasonable prices and friendly customer service. The waiting room is very nice.

Fast and friendly service

Excellent customer service!! Definitely have found a trustworthy and honest business that doesnt try to hide things or purposely break things. They try to make fixing your vehicles within your budget. Highly recommend to anyone and everyone I know!!

Great and friendly service. I take my work truck here and they do a very good job.

Honest n dependable

Very friendly people, extremely professional.They take their time to answer all of your questions and make sure that you understand.The service quality is very high and the offer solutions within your budget.

The only reason I am giving them two stars is because my vehicle is older and Im giving them the benefit of the doubt. They convinced me that I should put $1300+ into the suspension and braking system of my car. The car came back with noises it never made before which they investigated and determined was something else which would cost me more money. Less than a year later, the car has a 4 inch hole in the subframe near where the steering connects (in an area they definitely looked at) that the other recent mechanic said must have been there for awhile. Again, old car, stuff happens, fixing one thing can break other things. Still, Im not going here again.

The man I spoke to on the phone was very helpful. I had to call for an emergency with my tire while I was at the dealership (since that was the closest place for me to pull over) and talked to the representative here, who spoke me through the tire qualm I was having. Even though I didnt take my car here, he was very accommodating and even set up an appointment for me just in case the dealership tried to sell me on a totally new tire (just got these tires, thats why I didnt want to be nickle and dimed.) Thank you so much for your help and I will be telling all to come to your business.

Great people.. very helpful..have problem with my truck and they took time to put up and take a look and give me a quote....they will be the ones fixing my truck for sure..just talking to them I trust them to do a great job!

Was driving home from Rochester to Pittsburgh after being in NY for a business trip all week. Drove past Batavia and started to have some issues. The hose for the transmission fluid line came undone and lost all of my fluid. Was on the side of the road and got towed to Parmenter. Everyone there was incredibly friendly and was able to get me out the door and home the same day! Besides how incredible the staff was, the price was more than reasonable for he work they did. Very appreciative of what they did for me.

If youre looking for someone to work on your car that genuinely cares for your well being, and isnt motivated by money, Parmenter and Brandon is the shop/guy for you. Im from out of town, and my car was having some serious issues, and I called parmenter, and they told me to bring it down and instantly started working on it. When I was having a little trouble with my bank, he was very charitable and patient. Please please please go here, I couldnt recommend it enough;

Brandon runs the shop smootheven when -1 worker! These guys desrve a raise! Know there stuff too!

Very quick service and well priced tires very happy

Easy to deal with. Nice people

The people here are super nice and do excellent work!

Efficient and easy process. Would recommend.

Great customer service,in and out in a timely manner

Great place! Friendly staff and do a wonderful job.

Great and friendly service. Would hughly recomend to anyone

Very nice place to do business. Fair prices on tires and good service.

Awesome service.

Ive have been pleased each time I find myself here in need of help; From routine upkeep to a all of a sudden problem- that needs attention. Helpful, informational and fair . I would and do highly recomend Pamenter Batavia.

Friendly staff and always willing to help

Excellent customer service

Very friendly

Was all good

Great prices

Great business

Auto repair