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Comfort Care Heating & Air Conditioning
530 S River St, Batavia, IL 60510, United States
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de
Review №1

Comfort Care did a great job on repairing our furnace and air conditioning unit! They were thorough and professional in every way. I highly recommend them!!

Br
Review №2

Comfort Care did a great job from the estimate through to the installation of my brand new furnace and AC unit. I live in a condo (3rd floor walk up, with AC unit on the roof and furnace basically in a closet) so I know it wasn’t the easiest of installations. From start to finish, they were prompt, knowledgeable and professional.

Ma
Review №3

My older HVAC system kept failing on me and having electrical system problems. Comfort care installed an entirely new heater and air conditioner that is quieter and more efficient. The work was done quickly and the end result is very much appreciated.

Ji
Review №4

Comfort Care was the second of two Bryant Authorized dealers/service providers I had come by.The first left after two hours and the related bill with nothing fixed.Brian from Comfort Care came by and spent less than two hours, professionally identified the issues, replaced the necessary transformer, kept me informed throughout the process, and left me one very satisfied customer.Competent. Trustworthy. Experienced. Personable. Friendly. Professional. Fair. Honest.More details if youre curious...I replaced the heater/blower on my furnace about a year ago and probably messed up the wiring. I told both techs that.The first guy didnt seem to approach the problem in the methodical manner as Brian did with Comfort Care.The first guy also seemed to approach the repair more as an opportunity to replace parts, or ideally the furnace itself, vs. identifying what was really wrong and what could be done with what was there.I did get lucky that the wiring mess up didnt blow anything more than the transformer and grateful that Brian didnt take advantage of me and suggest it did.

Do
Review №5

Greg and Brian did a great job getting our A/C back up running fast. They were there quick to diagnose the problem and repair same day. Definitely will be our go to company and the ones we give as a recommendation

BK
Review №6

Furnace went out over holidays. They came out when called and installed full unit the next day! Everything working, looks good- very thorough and neat work.. Highlly recommend

ra
Review №7

Just moved into a new home from out of state only find out that the previous owner did an incomplete job installing my new furnace. Called Comfort Care, Courtney did a great job asking questions to understand the situation and offered short term solutions while I waited for a technician to arrive. The technician, Brian was great to work with and was able to assess the situation. He was very knowledgeable and made sure I was well informed on what needed to be done to fix the situation. I’m extremely pleased and grateful for the level of service I received from Comfort Care.

Ga
Review №8

Installed condenser and air handler in very old house, and they did a great job. Punctual, professional, and very hard working. Would do it again in a heart beat!. Thanks.

Ry
Review №9

Brian is the best ! When I called and explained the issue I was having he knew right away what it was ! Then upon arrival he was very courteous and prompt was in and out in an hour and we now have heat again! Would %100 recommend them to anyone looking for top notch service and professionalism!! You guys rock !

Ed
Review №10

Comfort Care is a locally owned company that offers high quality products, competitive prices and excellent service. When the HVAC system in our new home needed to be replaced, Comfort Care was one of the finrst companies I called for a proposal. They had done the installation and service of the HVAC system in our prior home so I knew the level of service and support I could expect. Michael did an analysis of our townhome, asked about our schedule and temperatures we typically heat and cool our home. He explained the flexibility of Wifi connected thermostats and the filtration options available. We selected products in the Bryant Evolution line. Michael and Brian cleaned the duct work several days before installing the new system. They completed the installation on the date and within the timeframe promised. Before leaving, they reviewed all of the features of our new system and helped me set our the Evolution Connex Controller (Wifi thermostat). To date, we have only used the Evolution variable speed air conditioner. It is quite and evenly cools our home on the hot and humid days we have experienced this summer. I chose to have the controller send service and operation notifications to my phone and to Comfort Care. This week the system sent a high humidity notice. I had a email and follow up call from Comfort Care within hours to discuss the temperature and humidity settings I was using. Revised settings were recommended. Problem solved. This is typical of the service you can expect as Comfort Care customer.

St
Review №11

After scheduling our annual furnace maintenance the day before with Comfort Care, the next morning we had no heat in our house at 5AM and the temp was down to 60F. I called Comfort Care and explained to Courtney what I checked and tried and admitted that I would need to see about getting a technician out. A few minutes later after hanging up, Brian from their office called me that they would do their best to get out, but he gave me some suggestions on air intake blockage to check. BINGO! After clearing the air intake pipe, the house was heating again. HUGE thank you to Comfort Care. I HIGHLY recommend them.

Di
Review №12

We have used Comfort Care for our HVAC needs for many years and recommend them highly. All the Comfort Care Team members are professional, competent and customer focused. We feel that we get good value from the annual maintenance contracts. We also used them for new furnace and air conditioner installation at our previous home, and they would be at the top of our list when changes are needed at our new home.

An
Review №13

Comfort Care worked with us to find the right furnace and AC to fit our home, lifestyle and budget. They returned our call and came quickly to assess the issues. They patiently discussed all sorts of options, pros and cons with us until we felt comfortable with our purchase. Their pricing was straightforward. They came out when they said they would, worked super efficiently, cleaned up after themselves, were friendly, and finished in one day! They took the time to discuss filters and thermostat options and their preferences with us. And they were happy to pet our dogs 😊. Highly recommend.

La
Review №14

Courtney was exceptional and professional with my question. Needed a part and she kept her word for same day! Needed extra guidance and she saved this disabled vet, what a break I needed. She got my answer from the tech and Bam! My furnace is running like new again! Great techs and great office staff, Ill refer this company to everyone!! Thank you again Courtney and Comfort Care!!

Ab
Review №15

I highly recommend this family owned business! These guys are the best, fast and friendly service at a very reasonable price. They are honest and trustworthy and have my business for all my heating and air needs. Thank you guys!

Ji
Review №16

We called on a Sunday morning, and they were here in 30 min. Our furnace was fixed, and they were extremely friendly and professional. Will definitely be using them again.

Ni
Review №17

My outside air conditioner unit I thought went out apparently had a mouse nest and they chewed the wires leaving us without air. Called comfort care and couldn’t be more happy with how quick they were to get here and fix my unit so we would have air once again on these hot days. So very please with service. I recommend giving them a call when ever you are in need!!Thank you comfort careNick

Mi
Review №18

Mike and Brian from Comfort Care recently installed a new Bryant Evolution furnace and AC at my home and did a spectacular job. The new system is fantastic. They were prompt, professional, honest and polite. Comfort Care is the best HVAC service in the Fox Valley that I have had the pleasure to work with.

Da
Review №19

Best in the business A+ work and great customer service!!!

Sh
Review №20

Very accommodating and professional staff. Knowledgeable and super helpful. Will definitely continue using them for all my A/C and Heating needs.

Me
Review №21

Mike was very nice. He worked quickly and kept me updated on what he was doing. Pricing was very reasonable. This company solved my issue that 2 other companies took a whole week and no resolution to do. He was in and out in less than 1 hour.

Em
Review №22

Brian and Mike are first class people. They are very knowledgeable, honest, and trustworthy. I had a couple other recommended companies along with Comfort Care, but once I started dealing with Brian I knew he would do the job the right way. I would recommend Comfort Care to anyone. Thank you for the new furnace and ac. You treated my house like it was your own.

Br
Review №23

Awesome customer service and very dependable! Our A/C went out and they were here the next morning to help my family out! The tech was great and knowledgeable as well.

Er
Review №24

Called and was told would be several days before they could stop out. House was hitting near 90 degrees. Got a call and they were able to squeeze us in the very next day! Life Savers! Have always had the best service from Comfort Care Heating & Air!!! 5 Stars!

bo
Review №25

I couldnt be happier with the service and quality of the service. Mike was my technician, he was very informative and knowledgeable of my unit which happens to be ancient and he was still able to help. $$$ Was definitely ideal. I would definitely recommend.

am
Review №26

Comfort Care for the save! Called because my air conditioning went out. Came out the next morning. The tech wore a mask the whole time and shoe covers. They replaced my unit the next day. Very clean and super informative. Locally owned and operated female company.

Ra
Review №27

Our AC broke on the hottest day of the year. We suffered through the night & called Comfort Care first thing this morning to get it fixed. They came this afternoon, Brian came out right on time & got straight to work. He had everything up & running within 30 minutes. Great service, very friendly & knowledgeable, excellent pricing. Definitely recommend, & we’ll be using them again in the future.

AD
Review №28

Had a furnace inspection done today for winter. T.J. Was my technician. He was fantastic. Showed up right on time. Was super friendly and informative. Also, very helpful and did a great job.Just had to update this post. I cannot say enough good things about this company. Brian came out to get my air conditioner running properly and these people are the most honest, helpful, and knowledgeable people you could ask for . Fantastic company!

L.
Review №29

This was an emergency call. We were without heat since the night before. I called first thing Monday morning (7:30am) and the service person was at my house in about 2 hours after picking up a part for my call. The service person made sure that everything was done correctly. He explained everything to me and was very patient with me asking questions. The service person did not try to hard sell anything to me. He did not suggest any unnecessary services. I have used this service before and received the same competent service. I will definitely use Comfort Care again and will recommend them.

Le
Review №30

I cannot say enough wonderful things about my experience working with Comfort Care. I needed to replace my AC and furnace (both installed before I was born) and Brian there did a PHENOMENAL job. Amazing products, amazing price, amazing service, and they installed everything in one day. Other companies I talked to in the past quoted me way more for lesser quality systems. If you need to replace anything in your HVAC system CALL THIS COMPANY!!

Sh
Review №31

Comfort Care Heating & Air Conditioning saved the day!! We were melting when our AC stopped working. Brian went above and beyond, got it up and running! I absolutely recommend this company! Thank you guys so much for your prompt service!!

Re
Review №32

I thought our heat had gone out and called several places before finally calling Comfort Care Services. This was the FIRST call I made where the woman who answered the phone actually asked me questions and helped me to realize that our furnace had accidentally been turned off (who knew they simply had a switch)! Seems like something so simple and they easily could have sent someone out and charged me but they were nice enough to do this over the phone! Highly recommend based on this customer service!

Ma
Review №33

Very happy with the product and service that was done. Would HIGHLY RECOMMEND this company. The guys were very knowledgeable and professional.

Ki
Review №34

Needing to buy a new furnace got several quotes for different brands of furnaces. We chose Comfort Care because 1)they were recommended by our neighbor and a friend 2)the most knowledgeable what we needed 3)what was done wrong on the installation of our old furnace. Brian and Mike installed new furnace today and very happy with the professional installation and treated our home like it was their own. We will always recommend and use Comfort Care in the future.

Lo
Review №35

They beat their competitors in pricing, and there customer service is outstanding, same day service was an exceptional bonus. I definitely recommend this company.

Ki
Review №36

They have ..Great customer service.Friendly, Kind and caring people that work for them.Trustworthy, honest and always helpful in every situation I’ve had.I think my favorite thing is how they make you feel like your their favorite customer. They help in any way they can and always put you first. I can’t seem to find customer service like this any more.This will be the only company I use for my heating and air. 👍🏼Thanks againKirsten

De
Review №37

Called Comfort Care when another HVAC company could not diagnose why my furnace would work intermittently. Brian found the problem and also discovered the heat exchanger was cracked. Within a day we had a quote to replace the system, and the install of the new furnace went very smoothly. Highly reccommend

Br
Review №38

I Highly recommend using Comfort Care. Brian did a great job of explaining different options for a new furnace and Air conditioner. The installation was very professional and completed in one day with no mess left behind. I will definitely use you guys again! Thank you

to
Review №39

Like you, I check reviews all the time before hiring a service company. It’s clear to me why Comfort Care has nothing but 5 stars from all that have reviewed them. I had Mike out to check the AC prior to this summer season. Did a great job cleaning the system up. Did not try to sell me something I did not need. Cleaned up before leaving. And then requested that I leave a rating. You know if they are asking you to rate them, they are confident that you will be satisfied. I am. 100%. Thanks Mike.

St
Review №40

Today was my first appointment with Comfort Care and I am totally impressed. The technician (TJ) arrived right on time and took care to do a good job but also not leave a mess behind. And they answer the office phone when you call and thank you for contacting them. I would recommend Comfort Care without question.

Ka
Review №41

Awesome company they were prompt, professional and the Technicians were very knowledgeable. Most importantly These guys gave me an honest assessment of work I needed done !! Highly recommend this company !!

Sa
Review №42

Josh from Comfort Care responded to our call for AC help and was at our house within 30 minutes of speaking to him! He diagnosed and fixed the problem quickly and at a very reasonable price. He was a joy to work with and we will most definitely be calling Comfort Care for all of our future HVAC needs!

As
Review №43

Top notch service! So knowledgeable and a great price. Ive been through many companies and finally found the right one. Thank you so much for all your time and service. They truly go above and beyond!

St
Review №44

Brian did a great job reviewing options for furnace and a/c replacement, and was very responsive answering all my questions. The installation crew did a great job - efficient, thorough, and clean. My experience with Comfort Care is that they are prompt, courteous, and professional!

TI
Review №45

I highly recommend Comfort Care! They did a great job from beginning to end with the installation of my new A/C unit. I found them to be trustworthy, knowledgeable, and professional!

Ke
Review №46

Our furnace stopped working. We called Comfort Care. TJ arrived and diagnosed the problem, but he didn’t have all the parts to fix it right away. Their subsequent actions proved to us that they cared about the fact we were without heat. Mike & Brian showed up days earlier than originally promised and, once they arrived, fixed the problem faster than estimated. They left the basement nice and clean. They over-delivered! I would strongly recommend Comfort Care if you need HVAC work.

Br
Review №47

Great experience and highly recommended. Furance went out at night and they were here to help fix it bright and early.

Ma
Review №48

My furnace had a problem and stopped working right before on a very cold night, called a Heating Co. that I had used for 3+ years. Tech diagnosed the problem but said he would need to order the part. Called Comfort Care and spoke to Brian, not only was the price of repair better but he found the part and was at my door 45 mins. later. Amazing service, will be the only place I call for Heating and AC.

Ju
Review №49

The company is wonderful-had to wait for me, so nice, and knew exactly what they were doing. I highly recommend them!!

De
Review №50

Brian came over and serviced our AC unit. He advised me of what kept the unit from turning on, problem solved it, and fixed the issue within an hour and a half. Great service, personable, and I would highly recommend them!

Sa
Review №51

Exceptional service! Thank you so much for responding so quickly and repairing our furnace. Brian is professional and knowledgeable and we will continue to use their service in the future.

Ja
Review №52

When the motor on my 6 year old York furnace seized, Comfort Care responded right away. They had the new motor in stock and installed it within 30 minutes of their arrival. They were prompt, courteous, and efficient! I recommend them to anyone with HVAC needs.

jo
Review №53

Brian and his guys are great at what they do. Friendly, courteous and thorough. Wont hesitate to call them again for future needs.

Y
Review №54

We are extremely happy with Comfort Care service. Mike, Brian and Josh are very professional and knowledgeable. They replaced our HVAC and Water heater altogether with a decent price yet wonderful service.Anytime we called for a support, Mike always immediately responded. He likes to provide honest opinion and reliable suggestions that really won our trust. He and his colleague even solved a problem that was caused by a 3rd party!Weve recommanded this company to our friends and will definitely continue the business with them in the future. Thank you, Comfort Care!!!

Za
Review №55

Love these guys! Im in the construction field as well and deal many trades. Service as well as being personable couldnt ask for more. They do all my familys work and friends. Just want to thank these guys!!

El
Review №56

Great customer service and extremely knowledgeable - I wouldn’t recommend anyone else!

Er
Review №57

Love the company. They are helpful and great people. Always come out and fix what was wrong.

Th
Review №58

They were great!They were on time, clean, and professional.And the price was very fair.Thank you.

I.
Review №59

Top notch service, extremely professional and friendly. Highly recommended!

ni
Review №60

Extremely knowledgeable staff

Pa
Review №61

II

Information
5 Photos
61 Comments
5 Rating
  • Address:530 S River St, Batavia, IL 60510, United States
  • Site:https://comfortcare1.com/
  • Phone:+1 630-406-3010
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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