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Keswick Auto Center
3551 Keswick Rd, Baltimore, MD 21211, United States
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Gr
Review №1

Helped my daughter get her car fixed up with me 1200 miles away. They were honest and did what was needed, not trying to get more out of a young college student than was needed to get her back on the road. Great, honest and work was well done.

JE
Review №2

I wanted to change my oil and filter. I called keswick auto center. I asked him how much would be labor if I wanted to bring my oil and filter. He told me $81. And asked him again. He told that’s how much we charge. It’s rip off. Because they think I’m a woman

Ha
Review №3

I had an flat tire and I was in a hurry they finishes it quickly made my day

Ch
Review №4

So far I havent had a bad experience at this small, local shop. Theyve explained everything to me and didnt try to push repairs on me.

Be
Review №5

Great service, great staff. An excellent local repair shop with an honest, slightly old-school style. Many good experiences with Keswick Auto.

We
Review №6

At 9:40 in the morning I realized I had a flat and it happened right around the corner from keswick auto center. By 10:00am Jose had fixed my tire and I was was only a little late for work. Fast, reliable, and efficient. I didnt catch the lady at the front desk name but congratulations on your pregnancy and thank you for being so helpful.

Ta
Review №7

Very kind and fast service. I was told somewhere else to replace my latch for $200+, but here he just quickly fix my hood and did not even ask for a dollar. Definitely recommend.

MN
Review №8

Quick service.

Jo
Review №9

Honest, fair, and high quality service. Had my brake pads/rotors done and their price was very reasonable and exactly what I was told over the phone. At another point I needed help extracting a screw that had rusted in. They were very helpful and quick, and super nice about it. Will definitely be returning here.

Ka
Review №10

This used to be a great place to take your car for repairs but they have changed ownership 2 times. Its a shame that the staff are out of a job. They were great people. Not the owner, just the 2 employees.

ja
Review №11

Real nice mechanics. Helped me with a tire issue once, free of charge.

Ki
Review №12

These folks are great! I highly recommend them. Thoughtful, punctual — a great local mechanic.

Pa
Review №13

Best customer service experience I’ve had with auto repairs since moving to Baltimore. The place is clean; the staff is polite; the service is timely.

Mi
Review №14

Brought my truck in here for the first time and was very pleased with the service and interface. They were very nice and accommodating. Im always worried bringing my truck in since its foreign and a bit unique but they handled the work with no issue and got me the car back in hours and at the price I expected. Thats all I could ask. I will be returning.

Ra
Review №15

Overpriced, and unsafe as COVID-19 protocols are not being followed.Loved the old owners. Just went in with an engine misfire, and got quoted $219 on the phone for new spark plugs and wires. I called around and did some Googling, and $219 was on the high end of what it seems it should cost ($150-$180 seems more standard) but I decided it was fine, and not worth the hassle, especially with COVID, to take it elsewhere.Went to pick it up and was told I misheard on the phone, it was actually $290. Maybe I did mis-hear, but regardless, thats FAR too expensive relative to other auto places. They also charged me $50 for an oil change. Used to be $35 with the old ownership.Furthermore, when I went to pick up my car, someone was smoking in the office (no mask, of course). First off this is now illegal since masks are required in businesses. Second, smoking vaporizes particles -- if the person smoking has COVID, literally everyone who walks in there is going to get it, mask or not. Highly, highly unsafe.

eb
Review №16

Helped me get my car back on the road a few years ago Greqt place with super friendly and helpful staff

Mi
Review №17

I have been going here since I moved to Baltimore over 7 years ago. The service is good and the prices are fair and affordable.

fo
Review №18

I have been working with Ms. Judith for a few days now and when I tell you she was awesome she was, she electronically received my info. Called with a few finance questions and then called me to say Ms. Jones you can come and see the cars at 4pm today. Music to my ears. You guys need a referral incentive because everybody wants to know where I am getting my BMW from. Thanks a million and I sincerely mean that!!! Happy Holidays from your new customer LeChelle Jones

St
Review №19

I had a great experience with Keswick. I took my car in for inspection. They charged $85 for inspection and only found one thing wrong that was repaired for $15. All upfront. Front office manager is knowledgeable and helpful. Highly recommend and would definitely go back.

Na
Review №20

Super fast, friendly service. To get an oil change and my drive belt replaced took less than five hours, which was pretty good in my opinion! I called a week in advance to schedule an appointment.

Je
Review №21

Was interested in a used car they had on their lot! I was told all it needed was the new windshield & they were just waiting for it to arrive! 1 MONTH later they still hadnt fixed it!! Satellites never made me wait more then an he much less over a month!Needless to say we now have a brand new car!! YES theres a payment we wouldnt have had with that used car but its was crazy cheap payment & it drove off lot with less then 5,000 miles, so the windshields great! 😊

R
Review №22

I went to this place for state inspection. The staffs there are very nice and helpful. My car is very new so I passed the test in less than one hour. It costs me 85 dollars for the state inspection. Definitely will recommend this place to my friends.

N
Review №23

Reliable service at fair prices - and never any gimmick sales. Keswick Auto is the real deal.I have a 02 Toyota w 260+K miles, and each repair Ive gotten here was completed exactly right, the first time.

D.
Review №24

Grest bunch of guys..service is fast..and prices,are not bad..did I mention thst they also do a fantastic job

Ma
Review №25

Ricky and his crew at Keswick Auto Center are extremely helpful and responsive. They have been very honest with me and my car problems and have even suggested other places that could service my car better when I had specific problems that they couldn’t address due to how niche the problems were. They are my first go-to spot near the Remington/Charles Village/Hampden neighborhoods.Edit:I have still been going to this place to get my car serviced for over two years now and I cannot recommend them enough. They are honest, pragmatic, and always cheerful and supportive. Hamza and Jamal are superb and I look forward to continuing to support this business

Ke
Review №26

Great experience, honest and had it fixed in one day. Took it to sisson before this and guy wasnt there, said he would not be there for hours. Then said needed to tow me to another location and would charge me, also said it would take near a week to repair.

Mi
Review №27

I wouldnt go anywhere else for car repair. They are friendly, responsive, and honest. Also, repairs cost much less here. Many repairs that Ive had done recently ended up costing me up to half as much as the price quoted by other automotive repair chains in the area.

Ia
Review №28

Always friendly and no worries about bring over charged.

To
Review №29

New owners and mechanics. Brought car in for an oil change and they did a factory reset. Erased all prior maintenance records, radio stations and bluetooth connections. Not impressed.

Ja
Review №30

My car developed an issue where it would groan and shudder when taking tight turns at speed. I took it to Firestone - they thought I was delusional because they couldnt replicate the same conditions down in crowded Federal Hill. I took it to the Subaru dealership in Hunt Valley. They charged me for a number of other things ($1200+) they discovered but didnt do anything to solve the shuddering issue. Fast forward 9 months and I find smoke pouring out of my front wheel well. I dropped it by Keswick at 4pm. By midday the next day I was told I needed a new axle and itd be ready by 2:30 for a cost of $350 (including oil change). No more smoke, no more shuddering! Thanks, Keswick Auto - well be back!

Fe
Review №31

I came here for state inspection as there are decent review online and I am living nearby on 06/06/2016. My report showed failure and Rick (the owner) gave me a quote requiring headlight clearing, windshield wiper replacement, a side marker light replacement, and rear shock replacement. I said fine even though I knew he overcharged me and some of the replacement were not necessary. If he does a good work with honesty, I will continue visiting the place.However, things became a bit nasty. Inspection should be $85, but they tried to charge me $105 for that when I try to pay after work done. Even more ridiculous, I brought a nice set of Rain X Weatherbeater Wiper Blade and was told that they would put it on, NOW I just find it out that my car has a cheap ANCO Wiper set instead.Based on these behaviors that dont obey our agreement , I really worried about their integrity and the work done by them. So far, I will not recommend anybody to use their service!!!

Ru
Review №32

Great service!!!

Ke
Review №33

The owner is extremely rude and honestly just a complete ass to his customers!

au
Review №34

Good work

ah
Review №35

The workshop staff is MuslimDirector and one of the workers of Arab nationalities easier to deal with themAnd their prices are considered the best

Information
7 Photos
35 Comments
4.3 Rating
  • Address:3551 Keswick Rd, Baltimore, MD 21211, United States
  • Site:http://www.keswickauto.com/
  • Phone:+1 410-243-5750
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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