This was the first time I have ever felt validated by a medical provider. Bria Carey was absolutely phenomenal. She genuinely listened to everything I said, and explained everything to me in depth. She helped me realize why I do certain things, and completely reassured me that I should not be ashamed about my disorder. She also presented me with multiple different treatment options without pushing any of them on me. She allowed me to lead and was supportive of my decisions, as well as seemed genuinely interested in following up with me on how Im doing. I cannot recommend this NP enough. Thank you Bria!

What a great office to have for mental health.. I have been seeing a provider for over three years and the whole staff does everything they can for you... I am very pleased with the service at Specialty Clinic of Austin.. They come highly recommended...

Dr. Mary Greer is amazing! She is so sweet and attentive and really listened to me during my evaluation, and in every appointment with her since then. Having a psychiatrist that accepts insurance is also a big relief. The location is a little out of the way but they can do most things on video appointments which is really convenient.

They are flexible and easy to work with. They use a convenient app that texts you and reminds you of everything coming up & also where you can reach out to them and they reply quickly . Julia is great and I would highly recommend this clinic.

Great staff and nice office, lobby. This a great place to receive care.

I’ve had nothing but positive experiences. Dr. Mary Greer and Elvia are great and I am thankful for my time with austin specialty clinic.

The child Psychologist (Julia Barack) is great but the practice squeezes every dime out of you and wants to schedule sessions for every little thing ($150+). Complete money grabbing practice. Their front desk people are rude and not friendly at all. Very dishonest practice. I would not recommend them.

This clinic is amazing!! I found the office staff to be very easy to work with, they were all very friendly & made me feel at ease. The billing office was patient with me & worked with my insurance for me. The doctors are super caring & they sent my medicine right over to the pharmacy ReNue & it was ready with-in minutes. Oh & the pharmacy applied a coupon that saved me $250.00 on the medication!!! I think everyone should use them!!

The absolute worst patient service that i have ever received in a medical environment. The front desk do not return your calls, messages, even when they ask you to use the “safe patient communication portal”. I had to drive all the way to their clinic just to talk to them. I was pay hundreds of dollars to be seen by the doctor there yet they were not doing their job in return. I came here excepting to be treated like a patient and instead i was treated as though i was at the VA. Even the VA treats their patients better! Furthermore, i was not paid by my employer for being on medical leave because of their lack of care towards documents that are sent to them. Literally the doctor called me and said she had left my documents on her desk for days! Terrible place and I would never recommend this place to anybody with any mental Heath issues, they will only increase them!!

Honestly I wish I never came here. When I couldn’t afford to go to my appointment, they charged me late fees and my missed co-pay after I lost my job. Now they are sending $120 dollars to collections for one missed appointment. During a pandemic. They are not looking to treat your mental health, just take your money. If you are seriously considering seeing a new psychiatrist, make sure they aren’t just there to collect the paycheck at the end of the day.

Extremely unorganized office. I’ve never had a doctor forget about our appointment. Having them send your prescription to the pharmacy is literally pulling teeth and they will say that it has been sent when it has not. These people need to understand that they have people’s mental health in their hands.

Had an appointment almost a month ago paid for it and everything. Medication was prescribed and a follow up appointment was set two weeks out. I was unable to pick up my prescription because the insurance needed additonal approval from doctor. Now more than a month later after multiple attempts to contact the office I still have nothing they are telling me talk to insurance and insurance is telling me doctor needs to call them. I guess they wont so I gave up.

While I understand the complaints about the office staff, my care with Diego has been utterly fantastic. I have spent YEARS trying to find the cocktail of meds that work best for me, and he gotten me there and has been extremely supportive and knowledgeable about my doses and medications. He is very kind and when I am feeling good he makes our appointments further apart so I am not paying constantly just to check in. He really cares about how I am doing and how my life changes come into play and affect my stress and anxiety. Again, I get the issues with the office staff, it is a us v them environment when trying to get through them, but Diego always makes sure I have what I need regardless of what the office staff is doing.

Great place! They got me in within a week or 2 of me calling. The PA was super nice and helpful! I was in the place up north though. So glad I found Specialty Clinic of Austin!

I read the terrible reviews about this place but decided to give it a go anyway. I was quoted a certain amount once over the phone then the same amount weeks before my appointment. The morning of my appointment (6 am) I get a message from the clinic saying I will owe triple what was erroneously quoted twice. The reception said she forgot the first number of the quote!! Mistakes happen of course but the carelessness of notifying me of what is owed hours before my appointment as well as quoting the wrong amount twice speaks volumes about this practice. In the end I am thankful. I will definitely seek treatment elsewhere and steer clear of the impending issues with this practice.

This place is terrible. There is very high turnover, for some reason. Im on my third PA now because my first two left (cant say that I blame them). If you are considering this place, keep looking. Youll avoid a lot of headaches. They are typically not ready for you at your appointment time. The most recent person I got dumped on when my last provider left is Teresa. Avoid her at all costs. She is new, doesnt seem to know what she is doing, has bad bedside manner, and to top it off, has one of those annoying, fake smile/laugh things that she does when youre talking to her. Shes also unapologetic if her time runs over with the patient before you and youre stuck waiting half an hour in the lobby while youre missing work at the same time.

I have seen Ashley Brannon for the last 5 years, and she is the BEST. She’s so knowledgeable and kind, and she genuinely cares about her patients. I talk a lot and she always listens, and I trust her completely. She has made really difficult things a lot easier to talk about and I really feel that she has made a huge difference in my life.I relocated to Houston a year ago and I still see her via Telemed. So worth it!

Ive been to several doctors trying to find something good, and I found it here. My doctor takes the time to actually listen and find whats a good fit for me and the staff is always kind and efficient. Ive been coming here for 3 years and couldnt imagine having to go anywhere else.

This is the WORST most incompetent run office. Dont waste yoyr time trying to get appointment. They are RUDE. Wasted our time after I spent days trying to get through their phone system to get appointment. No respect. If I vould hive them negative stars I would. TERRIBLE!!!!

Not very good. From the support staff to the actual psychiatrists... pretty disappointed

This place is TERRIBLE when it comes to scheduling and communication. I put my trust in this staff but they don’t seem to care about frequently making changes to my appointments, with only hours of short notice!!! This has happened multiple times!! I have decided to look for guidance elsewhere and don’t recommend this place to anyone!!!

This is the most disorganized medical office I have ever dealt with. Most recently they had me provide my updated insurance in May prior to my last appt, which I did, and at no point did anyone tell me that they didnt take my new insurance. It wasnt until I got an overdue bill the day of my next appt in August (mind you that I never received a bill before the overdue one at all) that I realized they billed my old insurance and when I called them about the issue they said they dont take my new insurance. So, to get my meds refilled, Ill now have to rack up another big bill today, in addition to the last one, during COVID when money is already tight. The attitude of the billing supervisor Hetal was that it wasnt their fault that they didnt see the new insurance, even though I provided it in the exact method they requested it, in advance of my last appt, and it was my responsibility to make sure they were on my insurance not theirs so I still owe the billing amount for last time and today. I love Jolly John, but I cant deal with her office anymore. TERRIBLE.

The front office staff is very unprofessional. I have been waiting for several days to get a refill RX for my son. I have also been waiting several hours for the office manager to get back with me. The office staff ignores my phone calls. Surprisingly when I call from a different number they answer within 3 rings. 1 Star is too many. Run as fast as you can away from here.

Ive had a great experience here so far, specifically with Keith Campbell. Hes very caring and skilled and has helped me figure out what mix of medications works best for me. Im back on my feet again.

Please be advised if you visit this clinic, you will be met with many frustrations not only with the care providers but also the front office employees. I put care providers in quotes because they do not meet, in my opinion, the minimum requirements to be considered anyone who actually provides value in such a way that contributes to one’s well-being and care. It is unfortunate because after over 6 years of being a patient, their level of caring and understanding has dropped to abysmal levels. I have been, and can document, ways in which I have been treated like a nuisance/after-thought/criminal which are, generally speaking, out of the normal scope to describe a patient under the care of a physician. Yes, that may sound hyperbolic and over the top but I assure you it is not which is why I felt compelled to leave these comments.Im rooting for their success because they were once a great office and there are still some good people there. I have always liked Dr. Patel, and still do, but the evolution of their business practices and the punitive and arbitrary nature in how they handle their customers (I mean patients) leaves me with no other option but to find a new provider.

Ive had an excellent experience with practitioners at Speciality Clinic of Austin. Theyre making a huge difference in my life and are very good at what they do.

I have seen Ashley Brannon for the last 5 years (beginning at age 15) to work through depression and anxiety symptoms and I can not give enough praise to this clinic and Ashley specifically as a provider. Many practitioners can be dismissive of adolescents or can appear as aloof or insensitive- Ashley is the opposite. She is warm, empathetic, she listens intently, and most importantly, I have always been informed, included, and in charge of my healing process and the changes in my medication or treatment plan. I have personally referred friends to this clinic, and I would encourage anyone who is looking for a mental health specialist to look here. The reviews of the front office staff are not my experience at this clinic, and honestly the quality of the care that I have received here over the last 5 years has been life changing. Ashley listens, works to really find the root of the issue rather than just trying the next pill, and she is so welcoming and easy to talk to about hard things. Highly recommend, thank you Ashley and team!!

DO NOT COME HERE. I’ve been a patient here for over two years and I have never been treated so poorly until now. I sent in a refill request for a vital medication on March 29th and I still have not been able to receive that medication. I keep getting told that my doctor has to sign off on the medication and that “he’s booked back to back” and ONLY signs off “in between patients.” So essentially they’re telling me he hasn’t had time for FIVE days now? It doesn’t add up. You may have good experiences with them for awhile but eventually they will do you wrong. Do not come here.

The staff here is really great, always able to answer my questions and help me out if I miss an appointment. My Dr. is fabulous and really offers me some of the best care I have ever received. Weve had a wonderful breakthrough recently and I have been feeling like a better version of myself.

I’ve read all the reviews below and am pretty surprised at what people say about this place, that being said I’ve never dealt with the billing department.I’ve been coming here for a few years and have always felt like they do what they think is best. They don’t throw scheduled medications at you that could cause an addiction which is different from doctors I have had in the past. I personally see Diego who is one of their PA’s(really great dude and truly cares) and I’ve found stability over the last few months which feels incredible. If you show up to your appointments on time, take your medications properly, and pay your bills on time then this is a great place to come to get the care you need. Cheers

The only reason why I am giving this office a 3 star rating is because of one of their doctors who works there has changed my life. Other than that, this office is the worst.They bill you for everything. If you’re late or miss an appointment, expect to be billed $60 immediately.There is never any availability, you WILL wait at least 10-15 minutes before someone rudely answers, and you will find that no time works for you either.They have inconvenient hours for those who work 8a-5p, and they are also very disorganized. I suffer from several mental disorders and man it is discouraging to try and get help only for bad service to stop you from getting the help you need.I will no longer be seeing the doctor I have been seeing because of their hours of operation as well as the ridiculous amount of time it takes to find someone who can help me.If you are considering working with this office, please see if you can find a better clinic. The doctors are great, the clinic is AWFUL.

I have spoken with Kara a few times. Im new to Austin so I just called places til I found someone. She is extremely kind and understanding and she addresses my concerns and ideas as if they were her own. I appreciate the time she takes. The only reason a 4 star is because I have waited very long a few times, I understand doctors can be stressed for time and what not but it would have been nice to have a heads up. Besides that totally recommend

Very satisfied with the quality of care I have received here. I see Ms Jolly and she has tried to take care of some memory issues I have had since I was very young, even though I wasnt expecting it. The office is closed for weird times to call for lunch and it would be nice if she could call to check up when in a lot of need, but thats something almost no place does.

The staff in this Clinic are very unprofessional and liar. Back on April 2018, I made an appointment to see the doctor next day. But next day I was very sick, so I called and rescheduled it to the next day.I was billed $60 for not show in my appointment. I called the billing and explained them that I was sick and when I called you guys reschedule me for next day. But I was told there is no record. How can it not be a record if I saw the doctor the following day. Complete lie, I had to pay $60. I hope they use that $60 for their medical bills because it was so unfair for me to pay $60.Also in June I had an appointment for refill, but a week before that I had to do Angiogram, and I was given 4 new medication for my heat condition. My doctor recommended to stop taking other medication to make sure my body get used to new heart medication. Therefore I cancelled my refill appointment when I received an automated reminder. But a few weeks later I got again $60 charge due to no show to my appointment. These people suck, they are only looking to suck your money. Stay away from this clinic. They use any excuse or lie to charge you money.

Awful, impersonal, feels like you are cattle. The building is gigantic, mostly empty. You are welcome by unfriendly receptionists, and told you wait in a cold, sterile waiting room where you are later ushered through an empty hallway to see a physicians assistant. Its a money grab where they churn through as many patients as possible.

I have been going for years. Never had an issue... Very surprised by reviews.. Dr. Sweet has been there every step of the way! He is nothing like the Doctors that has been assigned to me in the past..He is a good listener...Very good customer service front desk..when I call..calls returned on time...also no issues with call-in prescriptions ..called back in a timely manner to confirm...

I was told I would have to submit to random drug tests in order to be a patient. Ive never been asked to do this by any other psychiatrist or doctor. When I was sent an appointment reminder, it was for the wrong time. I asked for my copay to be refunded, and it took more than two weeks to get my money back. There are better psychiatric clinics in Austin, so please avoid this place!

I had multiple events happen to me all at once and the overwhelming feeling shut me down mentally and I was not myself for almost a year. Ashley was wonderful to work with. She is very kind, caring, and empathetic. We worked together for a year to create a game plan to help get me back on track mentally and physically, and I feel almost fully back to normal again.It was a trying time, but thankfully due to Ashley’s professional guidance, I was able to get out of the deep, dark depression hole that I wish upon no one. With the right help and prayer you can get out of it too! I would absolutely recommend Ashley to anyone struggling with depression or anxiety issues.

The office staff is rude and lacks care and concern. They are very unprofessional. I have called several times to get assistance with getting a refill prescription for my son. Without prior notification they told me he couldn’t get any refills. If I could give them 0 stars that wouldn’t be enough.

Piss Poor! I called a month in advance before my child was released to make sure there was a MD available on his release. Then once he was released I filled out the forms online multiple times and called Victoria everyday for 3 weeks. Finally, I get a hold of her by contacting the front desk only for her to tell me that they cannot see him bc none of the MDs are available. When dealing with such a matter of a child and their medication you would think a place that truly cares would be a little more informative or helpful. I would not recommend this place!

After seeing Dr. Sweet two times he appears competent, compassionate and attentive; his diagnosis met our expectations.The last visit he was patient with us but noticeably rushed away when it was time for us to leave.His office staffs competence is questionable and on our first appointment they didnt open the office doors until 20 minutes after our appointment time and only after another patient knocked on the doors and asked them to open. While we were waiting we could hear the staff behind doors conversing and laughing. Dr. Sweet didnt have a credible explanation for the delay.

1000/10

Ive never had any problems in my 4 years of coming here. I love my doctors (Dr. Sweet/ Dr. Jolly) and everyone has always been helpful.

They dont care about helping people bc all they care about is getting your money and pushing patients through the system. The new doctor Susan didnt even call me to explain why she didnt fill my script. Not worth your time or money, its probably worth finding another clinic that has some morals or a spine to at least communicate with the people they serve.

It took them a month to make a first appointment, which isnt terrible, but frustrating when all you need is a prescription. Then their payment system wasnt working so I had to reschedule for 2 weeks later, and then they wouldnt answer their phone during business hours or return my calls left on their voice system. After my appointment they wouldnt return my pharmacists calls either so I still dont have the important prescription yet that Ive needed for a month and a half. The doctors that I met with were nice, but the level of customer service from the staff is abysmal. I would strongly encourage them to address customer service issues and for prospective customers to find other options.

Dr. Sweet is fine, but I have NEVER experienced an office staff that is ruder or less helpful. It is amazing that with all of these reviews and certainly with actual in-person complaints that they must receive, this staff is still in existence! Staff can make or break a patients experience with a medical professional and it is almost not worth dealing with these people to see Dr. Sweet.

Very rude and judgmental lady that sets up appointments. Think her name is Victoria. Not everyone is perfect, if you are judging them before they can even get in the door with you, what good is this place going to do? No thanks, ill take my money else where.

Do not come here. I do not recommend it to anyone, you will seek psychological care at the Specialty Clinic and get out of there worse. The staff are rude, incompetent. The front office staff is very rude, the her name is Elizabeth. I went to this clinic to get an appointment, they asked for my health plan card and they confirmed that my plan covered. After the consultation they wanted me to pay for the consultation. I was required to send my card information for payment because they would report to the collection. I spoke to my health plan and they told me that Speciatity Clinic did not submit the information required by my plan for consultation coverage. I called Speciatity Clinic and they told me they couldnt do anything because they already had my billing card information. After a few days my card was cloned, and the bank canceled my card, I contacted the Specialty Clinic to say that and I havent received a new bank card yet. My health plan also said that I would re-apply to Speciatity Clinic for my records because they did not ship. The same day I returned to Speciatity Clinic and no one attended. The next day I tried to call Speciatity Clinic many times and they didnt answer me, they returned me at 4:50pm and they told me they sent the bill to Collection. The day before I told Speciatity Clinic about the problem with my card and the next day they sent the bill to the Collection without communicating, and I tried to call several times that day and nobody answered. The attendant speaks rudely all the time. I have a lot of problems because of them. I went to other clinics and never had problems like Specialty Clinic.

My son and I love this place . We see Dennis and would go anywhere else. We drive an hour to get here and very worth it. Staff is friendly

My wife sees PA Keith Campbell at the North Location. The kids see Ms Cantu. They have been kind and listen well. Unlike some other providers we had in the past. The office staff has been good too.

My child has been with Specialty Clinic of Austin for over four years. Im giving them a hopeful four stars (with fingers crossed).We saw Dr. Vargas before he moved to Houston. We did have some issues with him, and addressed them directly. He and I butted heads on a few things, but he did listen to me. I didnt hesitate to communicate with him, and we were always able to work through our differences. His medication treatment plan was very helpful to my child.After he left, we started seeing Kara Cantu. We love her. She has been amazingly helpful with my daughter.Having been with this office for a long time, it is true - the office staff has not always been lovely. Getting someone on the phone has always been a challenge. For instance, today I was stuck in construction right near the office. I tried to call several times. It said they were at lunch until 2:00. It was several minutes past. I wanted to make sure they knew we were on our way. Just four minutes after my last call, we were walking in to the office. There were two patients already checked in and waiting. They opened the window for me, and the office was full of staff. Not one person on the phone. I can say that I have experienced this type of customer service the entire time weve been with APC. The joke around my house that the best way to get a human at this office is to push a button to get to billing (billing will always answer), and then just say, Whoops. I pushed the wrong button. Can I have the front desk, please?The office staff seems to have changed a lot in the last six to nine months. The people I interacted with today were all new to me, and all very kind. Id love to see more of them picking up a phone. I wish I could say my phone calls have always been returned over the years. I cant. Im hopeful that they are making changes for the better. Thus, the hopeful four stars.There are fewer and fewer psychiatrists who accept insurance. We drive an hour and forty minutes for these appointments. Because of the high demand, their office is always busy, and they dont really need to push for quality customer service on the front end. I can say that MOST of our interactions have ben positive. I can also say that you might experience some of the same things you read in these negative reviews from time to time, unless they are doing a full overhaul of their office staff.

I have been seeing Dr. Sweet for at least 6 years now and I cant see myself going anywhere else.

I have never done a Google review but I wouldnt recommend this facility to anyone. Please stay away, this facility has a horrible billing department and they blame their patients for their billing problems. The office manager is very unprofessional. If you have a billing issue with this company dont expect a resolution to their problems on their end. They dont have any resolution for the billing issues. They do not want any patients here with a voice

My son has been seen by a doctor and 2 physicians assistants here. He was a patient here for 6 or 7 years. The care he received by the physicians was good... but my complaint is about the billing department. They do not care about their patients and forced me to take my son elsewhere. Due to unemployment I was forced to reschedule my sons appointment as I simply could not afford the copay and his meds that month. I called and cancelled 2 times and both times they charged me a Fee of $80, which was more than 3 times the amount of his copay because they said I didnt cancel properly. I refused to pay because I called them to cancel and their stupid billing department called me a liar. 7 years a patient where they have received thousands of dollars in insurance payments from the 2 minute visits my son has had and I get treated like a lowlife and called a liar because their record didnt reflect my call in. Bad business.

The woman taking the first time appointment is rude, impatient, talks to you like she owns the clinic and does not care what your issues are. Got all over me for not listening to her recordings. I’m low hearing and have tinnitus and stated to her my issues of not been able to hear her messages and started to yell at me. I would not recommend this privately owned Clinic to anyone if you want to get treated bad.

I really liked my provider here, one of the PAs, but the office is terrible. I discontinued care because I no longer had insurance, which my provider knew, and I got an ugly letter in the mail about it, and sat on hold for 20+ mins trying to talk to them about it because theyre voicemail box is full. Absurd that an office can function so poorly. Takes weeks to get in and get care, and like I said just trying to contact the office to get on the list is a horrible experience. I work and dont have 20+ mins to sit on hold and not even be able to leave a voicemail for a call back.

Kinoti comes off real cold BUT he has given me a lot of time to rant. For a mostly straight prescription office, I was a bit surprised for the attention. I did sorta feel I was being judged for mental competency. I can not focus, but then they dont want to give a stimulant because of my Anxiety-well..some of the anxiety is from lack of focus affecting my work performance! Also, giving me an anti-depressant just made me slow and sad. Many $$ visits later I am moving towards what I wanted in the first place. They give prescriptions so very, very carefully it costs too much money to keep going in. I ended up having gaps in medication because I cant go back in over and over (and miss work) for never ending follow-ups. I guess it keeps them out of court, but I am in my 40s. Not my first rodeo with medication! Treat me like a adult! Considering finding another doctor to avoid the merry-go-round.(Regarding the sexual assault client below. If it as she says..what a a**)

Its virtually impossible to get them to answer their phones. Ive waited for almost 30 minutes before just to request a refill/ Schedule an appointment. Then they just cut you off. Its really frustrating when you have stuff to do, but it takes multiple attempts, all at least take 20 minutes to get someone on the phone. Like, I have a life, a job, a newborn, so waiting on hold for my Drs office is not really something I have time to do.

This clinic always keeps you on hold for at least 15 minutes while there are at least 8 people at the front desk. Nita just hung up on me after this long hold. They do NOT care about you. They charge by every 15 minutes and you will be billed for another session if it exceeds that time period. Oh now Nita just put me on hold mid conversation. This is pathetic. I have screen shots of each time I’ve had to wait for 15 minutes or more. HORRIBLE!! DO NOT GO HERE!!! THEY ARE FULL OF LIES AND FALSE PROMISES!UPDATE: I got dismissed from the clinic for posting this review even though they have “write a review on google” on every window in their office. They refused to refill my medication that could have caused me seizures and possibly death from withdrawal.DO NOT GO HERE!!! Again, DO NOT GO HERE!!!

Rip off clinic pay-first before you be seen, no respect at all you call them to talk about your appt they will put you in-cycle of calls with no answer they will say we will call you back but they will never do, if you are looking to get mental health with them then you are wrong! Waste of money and time!

These guys are amazing and get you in real fast. Highly recommend.

Providers are fine. However, it is the front office staff that are incompetent, lazy, inefficient, rude and ignore your calls.

I have been seeing Dennis Kinoti for over a year now at this clinic, and I am very grateful for it. Im not sure where these other commenters are coming from, calling him cold and uncaring, because in my experience, nothing could be further from the truth. He has been nothing but helpful and compassionate to me through my struggles, and were it not for him, I dont know where Id be.

One of the most difficult offices to deal with , incredibly hard to get prescriptions refilled , billing will try to over charge you constantly . The dr and pa that ive dealt with are nice but the office is making me search for another dr .

I would give this place -5 stars if I could. I came here after an assault left me with crippling depression and anxiety. The guy I saw, Dennis Kinoti, told me I had to report the assault to the police in order for him to treat me. He said so many disgusting, misogynistic things to me that it made me sick.According to him, the assault was my fault. He also refused to prescribe me medication because i am a mariuana smoker and told me I needed to go to drug rehab. There was absolutely no sensitivity or compassion here. This place is a joke. I went here forhelp and walked out feeling totally victimized.

Dr. Sweet has been wonderful and actually listens. He also is available if there is an urgent need.

Experts recommend interviewing prospective providers before starting therapy, especially if you are looking for a specific type of treatment. Useful questions include:¶What kind of trainings have you done, and with whom?¶What professional associations do you belong to? (If you’re looking for a C.B.T. therapist, for instance, ask whether the therapist belongs to the Association for Behavioral and Cognitive Therapies, where most top C.B.T. researchers are members.)¶What do you do to keep up on the research for treating my condition?¶How do you know that what you do in treatment works?¶Do you consider yourself and your approach eclectic? (Therapists who subscribe to an eclectic approach are less likely to adhere to evidence-based treatments.)¶What manuals do you use?¶What data can you show me about your own outcomes?“A clinician who can’t tell you how many patients get well isn’t going to care that much if you get well,” said Dr. Waller.- - - - - - - - - - - - -Wish I had asked ANY of these questions before seeing Kinoti! Not only cold and remote and aloof, he really doesnt seem to know what hes doing, or even understand the basics of psychiatry. Booo!

Kicked out without warning because of a few missed appointments which I called in before and warned them about. Just care about your money, not you as a patient.

Dr. Sweet is okay, but the office is run horribly. They dont answer the phone, dont return calls or emails, which makes it very difficult to get prescriptions refilled.

I went to this clinic for insomnia. Lets say that the one star rating says it all.

My continuing experience indicates a trend toward more stars.

Horrible experience with the staff and billing dept. worst service Ive received from a doctors office in my life. Would not let me speak to the doctor throughout my entire ordeal.

Standard pill mill. Avoid unless you are a in serious need of your pills.

Getting a hold of anybody, no matter the urgency is a trial. The only time any department answered the phone directly was when I pressed the number for billing.

Not a medical provider. Paid and gave my entire medical history expecting a diagnosis and treatment. Declined their test drug study so I never heard from them again.

This is one of those place, they only seek your money.You will get charged for 85dollar if you miss appointment for any reason.

Worked here. Very unprofessional

When you go here you expect their staff to be friendly because everyone that goes here is going for some type of mental disorder mainly a deppresuon and need help well thats not the case .This place sucks their staff is rude and make you feel like not welcoming at allthey dont care about you their staff Dont seem to care either.

Poor customer service, cancelled appointments

Love it!