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Villarreal - Diamonds and Fine Jewelry
7600 Burnet Rd UNIT 520, Austin, TX 78757, United States
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Review №1

I was looking to get a verbal identification on a few of my late grandmother’s rings….and I got so much more. Besides identifying which gemstones were diamond vs synthetic, Joseph also educated me on gemstone cuts, such as diamond styles that were common in early 20th century…and why a particular cut was highly unlikely to be diamond. The whole experience was professional and valuable. I would highly recommend Villarreal for gemstone identification and jewelry appraisals.

Ci
Review №2

We had a wonderful experience creating a custom engagement ring with Malcolm. My partner proposed to me with my mothers diamond ring, a lovely family heirloom. We wanted to personalize it and went to Villarreal Fine Jewelers after reading positive reviews online. Were SO happy with that decision! I knew I wanted to add color to the ring and Malcom guided us to the perfect set of London blue topaz stones. The photos truly dont do it justice! Most importantly for me, the level of service and professionalism is beyond anything Ive ever experienced. Malcom and Joseph, the owner, are both fantastic. Malcolm was kind, patient, respectful, and great at communicating through every step of the process. I HIGHLY recommend Villarreal Fine Jewelers!

Ma
Review №3

Villarreal Jewelry did an amazing job creating a custom ring for me in memory of my beautiful daughter. I worked with both Malcolm and Joseph and had a wonderful experience. After our daughter passed away, my husband and I decided that one way we wanted to commemorate her life was by have a custom ring made. Malcolm did a phenomenal job of listening to all the different attributes we shared about our daughter and the different things that represented her. We had no idea what we wanted the ring to look like but Malcolm took what we shared and created a one of a kind piece that is simple and delicate (exactly as we wanted) but still captured so many of the ideas we shared.Malcolm and Joseph are honest, kind and caring. They led us through the process and never pushed us towards more expensive designs or stones. They are both masters in their craft and take great pride in providing exceptional service to their customers. Malcolms patience and kindness meant so much to us as we were in a state of deep grief. Beyond the goodness of his character, he is a truly amazing artist. You will be in awe of his work. We are forever grateful for the ring Malcolm and Joseph created for us in honor of our daughters life.

Jo
Review №4

Malcolm over in Villarreal really out did himself. This has been the best experience I have ever had with a jeweler. He was so very kind and courteous. Made all the accommodations we asked for. He loves this job and it just makes the diamonds shine even more. He puts that passion to work for you because he cares that much. He carefully inspected my grandmothers weeding band and found that the prongs were worn from the many years it had been. He understood what my grandmothers diamonds meant to me and he helped us create the ring that we wanted. I can’t rate Villarreal high enough. Please do yourself a favor. Just pay them a visit and you will be sold.

Ly
Review №5

Please stop your search for the perfect place and team to design your custom jewelry- Villarreal Jewelers is THE place to get even more than your dream design.In April, my boyfriend and I started the process of finding an engagement ring. I’ve always known I would want a custom ring, mainly because I didn’t want a diamond engagement ring. When I finally got a few baseline ideas together, I searched for custom jewelers in Austin. But Villarreal was NOT the first place I went. I’d made an appointment with another jeweler with a promise from a friend that I would “love the engagement ring shopping experience” and that when trying on rings for the first time, I would get “an incredible feeling.” Well, that didn’t happen. So, again I searched and found Villareal. Honestly, the rave reviews and the personal stories of unique experiences, and the personal touch made up my mind to reach out.This is how I first met Malcolm. He invited me to come for a preliminary appointment to chat about what ideas I have. I was apprehensive after my first shopping experience- but when I tell you that the moment I went through the doors at Villarreal, I got that “warm and fuzzy” feeling I’d been waiting for, I knew I would be creating this most precious piece of jewelry with him.Malcolm is kind and knowledgeable. He had a detailed answer for every question I asked him and worked diligently to give me ideas I hadn’t considered. He is meticulously detailed and gives as much consideration to your designs as if he would be wearing the jewelry himself.Along with this beautiful ring I have, I get to cherish the memory of the first steps of this process and how Malcolm (and Villarreal!) made the experience even more special.

Ch
Review №6

One of my good friends is a certified gemologist, and when my husband decided to design my engagement ring with a jeweler, my gemologist friend said, “You have to go to Villarreal. They really know what they’re doing over there. I would know.” And so they do. Malcolm worked with my husband to design a ring just for me based around everything I loved (and hated) in rings. As a result, I have an exquisite, one-of-a-kind engagement ring.We were so incredibly happy with Villarreal that we have gone to them with every jewelry-related piece of business we’ve had since then. We’ve had my wedding band soldered to the engagement ring (sorry if soldered is the wrong term, Malcolm!). We had my husband’s wedding ring, which used to be his late grandfather’s, sized down. This was tricky due to the design of the ring, but it came out flawless. I’ve had my wedding ring resized. Most recently, I brought my late mother’s favorite cocktail ring there and had it transformed into a more modern piece that I will wear constantly.If you need a jeweler, here is why you should pick Villarreal.One, both Joseph Villarreal and Malcolm are the utmost professionals. You will never be treated with anything less than 100% respect.Two, they will listen to exactly what you want and work with you to make your vision a reality. If they have suggestions for you, they will give them, but they will not push, and they will not judge. They will explain every aspect of the process to you clearly and answer any question you have.Three, the quality of their work is unbeatable. Everything we’ve ever entrusted them with has come out perfectly.Four, I’m cheap, and I will give these two my money any time I possibly can. That’s how good they are.Villarreal Fine Jewelers deserves your business. I hope you give it to them.

Co
Review №7

Words can not express how impressed my fiancé and I are with Joe and his team. Prior to getting engaged, my fiancé and I spent a few months looking around at different jewelers for what we wanted. We had hoped to have a family member or friend recommend a jeweler we could trust with something so important to us but unfortunately, no one did. My fiancé came across Joe online, saw his reviews and decided to give him a visit… and I am so glad he did. My engagement ring is absolutely stunning - without even meeting Joe he was able to design something beautiful, unique and elegant, just as I had hoped. I constantly get compliments on it and never fail to get the “Can I try it on?!” from friends. I had the pleasure of meeting Joe today in person to discuss our wedding bands and I can see why my fiancé spoke so highly of him all this time. He is extremely knowledgeable, helpful and loyal to his customers and his eye for design will help you design something beautiful and of quality. We have met plenty of jewelers and this guy is the real deal - he will not steer you wrong. If you’re looking for a professional to trust with something truly special, this is your guy.

Au
Review №8

Working with Malcolm was a dream! He helped me design my engagement ring, everything from selecting the stones to designing the setting and band. I had a general idea of what I wanted and he helped me fine tune it by educating me and providing suggestions without selling or imposing someone elses aesthetic. I absolutely love the final result. And his drawings are so beautiful!

Sa
Review №9

Mr. Villarreal was wonderful in every way! I took a few rings in that I inherited and he was very responsive, kind and helpful. He went above and beyond to share his knowledge with us. We will definitely be back! Thank you!

Da
Review №10

Our recent experience with Villarreal Jewelers was absolutely excellent. Very knowledgeable, very helpful, total follow-through and great value. We highly recommend to anyone looking for a great experience with their next jewelry purchase!

Bi
Review №11

Amazing experience! I came here to get a lose diamond placed into a custom necklace setting and it came out beautiful! The entire process was incredible from start to finish. I didn’t get the pressure or salesman type deal you would from a regular jewelry store but instead an informative and passionate individual in his field. Price was competitive, product was excellent and production time was super fast- I highly recommend them.

St
Review №12

Joseph Villarreal is amazing! Our recent purchase, a 30th Anniversary ring, was our third creation designed by Joseph. With each piece, he listened to our ideas and then recommended options to meet our wants. He educated us on the stones and metals that were used in each creation and in the end, we ended up with pieces that were more amazing than we originally dreamt of. And of course, budget – with each creation, Joseph worked closely with us to make sure we stayed in budget, he was never pushy. Joseph is a pleasure to work with and has earned our continued business!

De
Review №13

What a pleasant surprise to have such a place for custom jewelry. Malcolm and Joseph are such quality gentlemen and I couldn’t be more pleased with the piece they presented me. Highly, highly recommend!!!

Jo
Review №14

Joseph is a great jeweler and an even greater person. He walked me through all of the choices I needed to make and was very accommodating to my schedule. When something went wrong, Joseph went above and beyond to make sure I was made whole. Overall great experience, and I will be back for all of my jewelry needs. 10/10

Tu
Review №15

Joseph is a very kind and knowledgeable and easy to work with. I had him modify an existing ring and purchased diamond earrings for my wife and both turned out great. Villareal is the first place I will call the next time I want to buy jewelry.

Ad
Review №16

I have bought and sold with Joseph. His level of service & quality is more than 5 stars! He goes above and beyond for his clients and makes the experience worthwhile that keeps you going back. Villarreal Fine Jewelry does the industry justice! Thank you so much Joseph!

Gr
Review №17

I simply could not be happier with my experience with Joseph, and with my purchase. Joseph’s knowledge, experience, access to stones, and communication were all impeccable. I simply could not more highly recommend Joseph and his business.

Ka
Review №18

We are very impressed with Villarreal Fine Jewelers and would highly recommend working with Joseph. He listened to our needs and worked with us through the process of choosing the right style and cut. His knowledge and expertise is impressive. We will be returning customers for many years to come!

Aa
Review №19

I worked with Malcolm and I couldnt be happier with the outcome of my fiancées engagement ring. Will definitely recommend to anyone I know who is in need of a jeweler!

im
Review №20

Joseph did such a fabulous job. From the first phone call to the rendering and delivery of the ring, he was completely honest and truly cared about the product I was custom designing through him. He took his time, gave me new insight on the type of diamond ring that I would most likely benefit from in my price range, he steered me in the absolute right direction when it came to purchasing an engagement ring for my now, fiancé! Villarreal fine Jewelers are a God send, and they have a top notch crew behind the scenes creating and perfecting jewelry that we can all love and admire. Words cannot express how much they have helped in making my dreams come true. I will be back for a set of wedding bands and more in the near future!In Hebrew we say, Mishpacha, which translates to family! We are Mishpacha now!Thank you Joseph!!

Ri
Review №21

Our close friends recommended Villarreal 7 years ago.The first time we worked with Malcolm & Joseph, they designed & created the engagement ring of my dreams - inspired by a piece of costume jewelry I love. And the second time, most recently, they designed & created a beautiful ring to house a stone from the ring I inherited from my late grandmother.Not only are the rings beautiful - the design & creation processes were so smooth. Malcolm asked the perfect questions to bring my vision to life and Joseph managed a smooth process for getting the ring completed.I literally cannot recommend Villareal enough. Im proud to call Villareal my jeweler and I encourage anyone in the Austin area (and beyond!) to do the same!

ju
Review №22

Joseph was a pleasure to work with. I came in not knowing what I wanted and he helped me decide what was best for me and my lifestyle. I am beyond in love with my ring and couldn’t be happier. Pricing was very fair and I was pleased with the service I received!

Ba
Review №23

I had not purchased many pieces of jewelry and was apprehensive to purchase an engagement ring for my fiance. I contacted Joseph who was not only quick to reply but got me scheduled to come in to the store within the day. He gave me a detailed class and explanation on grading and certifications of the different stones. I was put at ease with his depth of knowledge and ability to explain everything to someone with no knowledge. It took several trips and diamonds sent in to find the perfect stone for my fiances ring but Joseph made it happen. She is super pleased with her ring and gets consistent compliments for the beauty and craftsmanship.Fast forward to purchasing our wedding bands and there was only one sensible place to go Villarreal Fine Jewelry. Joseph again gave us a class on the different options available and listened to our needs. He was even able to contact the distributor to make a ring to fit my tastes.I would highly recommend Villarreal Fine Jewelers. The attention to detail, understanding of clients needs, and knowledge on the different aspects of jewelry is unmatched. Joseph makes you feel like family and will try his best to make perfection happen. He will definitely be our first call with our jewelry needs.

Sa
Review №24

I have a solitaire engagement ring with a high setting. So, as expected, I have to be careful that it does not get caught on anything. One of my prongs was slightly bent so I went in to see Joseph to get an estimate on pricing for a it to be repaired. During our meeting he was able to bend back the prong into place by hand and at no charge. Joseph was very personable, professional and knowledgable. He gave great insight on how I can have my ring altered in the future to avoid any further damage. I also tried on a few wedding bands while I was there to see which type would look best with my ring--they have beautiful jewelry! I would recommend Villarreal Fine Jewelry to anyone!

Ab
Review №25

Joseph was outstanding. First and foremost he was so professional,knowledgeable and most importantly, compassionate. These are traits that are very difficult to find these days. We definitely shopped around, in Austin and in NYC NJ where I am from for the type of ring my fiancée wanted. Joseph over delivered with quality, courtesy, great service and value. The ring designed by Joseph was absolutely stunning. We could not find this kind of beauty for the cost anywhere. Ill catch my fiancée looking at the ring randomly throughout the day because it is literally that gorgeous. Joseph not only cared about the quality of the ring but was so heartfelt during our emotional situation with our beloved dog and her terminal illness. It was our wish to be engaged while she was still here and include her in our engagement photos. Joseph was able to get the ring made perfectly but in such a timely fashion. - even during a pandemic. We could not be more grateful for Joseph and his team and will gladly refer any of ours friends to see him whether they are in Texas or not!!!

Je
Review №26

Joseph was extremely helpful in checking out what I thought was a diamond. He provided detailed education on why it was not and how to tell in the future. I thought he was extremely kind and genuinely enjoyed sharing his knowledge. I will certainly keep this in mind next time I am shopping for jewelry. Thank you!

he
Review №27

Nearly 20 years ago Joseph built me a beautiful wedding ring, a completely original design, multi-carat diamond channel set with a prong set center diamond. I still get compliments on the design! However, I accidently damaged the ring causing the band to bend and break the prong setting loose from the band on one side. I was extremely lucky the prongs were so well built I did not lose the diamond! I took the ring to Joseph to see if it could be salvaged, dreading it might need to be replaced, and to my pleasure, he was able to fix it. The ring looks like new and the cost was extremely reasonable. It was such a pleasure to do business with him again, professional, high quality and reasonably priced!

Ma
Review №28

Wow! I just had ANOTHER wonderful jewelry buying experience! I am a very loyal customer of Joseph Villarreal. He is very knowledgable, experienced and informative gemologist. Most importantly, he is very patient and not a pushy salesman. He helps me to get the most for our budget and spends time explaining the differences and the options.He lets me decide exactly what I want and is most concerned that I was satisfied! This professional service is not available at big retail jewelry stores. I highly recommend Joseph Villarreal for all your jewelry purchases.

Ka
Review №29

I came to Joseph with a gorgeous diamond and a cloudy idea of what I thought I would want my engagement ring to look like. Joseph did a wonderful job hearing my likes and dislikes, sorting the importance, and helping me decide on the perfect bridal set for me, adding in unique suggestions, like the peek-a-boo emeralds on the sides. Working with Joseph was a fantastic experience. He was always accommodating, professional, and polite. The craftsmanship is top notch. After a few months, I admire this gorgeous set as I did on the first day. Joseph absolutely nailed it.

Je
Review №30

I had a great experience working with Joesph to create a beautifully unique wedding band for my husband for our wedding day! It can definitely be an intimidating process to have custom designed jewelry made but Joseph took such great care of us and answered any and all questions we had, as well as fitting into our budget. My husband and I are over the moon with the finished ring and have gotten SO many compliments! We would 100% recommend working with Villareal Fine Jewelers, for any of your custom jewelry needs!

El
Review №31

Impeccable knowledge and understanding of diamonds and fine jewelry. Professional and attentive. Joseph is great source in Austin for diamonds.

Mi
Review №32

Joe did a fantastic job helping me find the perfect stone for my fiancé’s engagement ring. Once we found the stone, he built a ring that was more beautiful than I could’ve possibly imagined. Needless to say, she loves it and we couldn’t be happier. I highly recommend Villareal Fine Jewel Fine Jewelers for engagement rings and all other fine jewelry!

Gr
Review №33

Joseph was extremely helpful when picking out my fiances ring. I was able to pick out the exact diamond I wanted (and had many to choose from), customize the band, and view what it would look like. He was always accommodating to my schedule and responded very quickly when needed. I will definitely be using Villarreal Jewelry again.

Gl
Review №34

Amazing place! Had to get ring resized but I needed it sooner than originally expected. He went above and beyond to expedite and accommodate!

Ma
Review №35

We went to Virrareal for a simple wedding band. The staff was knowledgeable, friendly, and courteous. My fiance found a ring she liked and the price was as expected. It was delivered to the location in a reasonable time with engravement.

Jo
Review №36

I was looking for someone I could trust to repair a limited edition Scott Kay ring and Joseph completely lived up to all my expectations. There is no question that he will be the only person who will do any work for me in the future. He is a master craftsman. Highly recommended.

Ke
Review №37

My husband and I had such a nice experience from start to finish with the engagement and wedding rings we got from Joseph. The same amount of care and attention to detail was prevalent years later when we came back again! We will continue to see Joseph for all of our jewelry needs.

li
Review №38

I chose VillarrealJewelera from a list of companies provided to me by my insurance company for the purpose of recreating a lost diamond ring. I feel very fortunate to have chosen them. Joseph has been a pleasure to work with and he did a fantastic job of recreating my ring. It’s beautiful. As a result of his good work, I brought my sister with me at my next visit to meet their team. We are now having some new pieces designed by them using some old family jewels. We are so excited to see what they come up with. They have exceeded my expectations!

ri
Review №39

I scheduled an appointment with Joseph for an appraisal of several diamonds. His experience in evaluating cut, clarity and value is exceptional.Joseph took the time to review and explain market prices while comparing equivalent qualities of stones. They also have a great inventory of Certified diamonds. Highly recommend these folks! Thanks Joseph.

Ke
Review №40

I had some earrings that were my grandmothers that needed repair. Joseph provided high quality, timely repair and also gave me some jewelry education which I really appreciated!

Ca
Review №41

Our insurance customers have enjoyed the consistent professionalism they receive from Villarreal Fine Jewelers. Whenever I have sought service or professional advice from this custom jeweler, I have been impressed that each of the representatives will spend the energy it takes to educate and share experience. This quality is unusual, and is certainly an added value in any quality business relationship.

Mi
Review №42

Let me just say, Joseph is First-Class! I felt like I was one of his best customers forever when we were meeting. He was extremely knowledgeable and was able to help me make a VERY challenging ring selection and save me a size-able amount of money at the same time. To be honest, I came here after I went to Diamonds Direct to get a ring and thought I had a great deal there until Joseph at Villarreal helped me. I was quite surprised too because several people had told me that Diamonds Direct was the place to go. And I really think the whole sales pitch We get all are Diamonds Direct no middle man...well they must be adding it back to profits because Villarreal jewelers was a way better deal for the same diamond. I ended up purchasing from Villarreal Fine Jewelers. I cant even begin to say enough good things about my experience! My wife and I own a Wellness Clinic, and I told Joseph hes now the Diamond Doctor...a curer of all my jewelry woes.

Cr
Review №43

Id have to say, as important events go, asking for a hand in marriage is right up there. With the help of Villareal Diamonds and Fine Jewelry and specifically Joseph Villareal, the process for looking for the perfect engagement ring was absolutely fantastic. He is knowledgeable, a complete professional and was able to provide recommendations in line with what I was looking for. I truly believe he went above and beyond. My fiancé gets compliments all of the time and that makes her smile. I thank them very much and look forward to working with them again.

Br
Review №44

Upfront, straight up, and they dont sell you. They inform and I found them to be genuine and considerate during the entire time. Wouldnt hesitate to come back to them when the need arises.Update: Joseph just took care of us in helping us get our wedding bands. He guided us through the many different options he offers, and his attention to detail, effective use of our time, and prompt response all worked well to deliver some stunning rings to us. Thanks again Joseph. Well keep coming back.BC

ce
Review №45

I feel very fortunate that my insurance company referred me to Villareal when I lost the diamond from my wedding ring. I was concerned that it would be difficult to find an exact replacement but Joseph not only found an identical match but he suggested adding prongs for a more secure setting and in doing so the diamond looks even better. The ring also had some smaller stones and baguettes and he adjusted what was needed and did such a thorough cleaning that the ring looks more beautiful than when i first got it.I would not hesitate to recommend Joseph Villareal if looking for a professional, experienced, high quality jeweler. He is very knowledgeable and so easy to work with and was very understanding to any of my concerns.

Ru
Review №46

Villarreal Jewelry has drawn and designed an heirloom ring and earrings for me. The design and quality work are stunning. I will definitely work with Villarreal Jewelry in the future and highly recommend them to anyone looking to purchase or design a special piece of jewelry. Joseph and Malcolm, thank you for your exceptional customer service and attention to detail.

Lo
Review №47

I purchased a diamond and wanted to have a one of a kind ring made. Being a designer myself, I also wanted to find someone that would allow me to work with them to come up with the right design for me. I did my due diligence: found every website I could find, read every review and most importantly I poured over every image in their portfolios. I wanted to make sure who ever I chose had a great eye for design. My choice was clear, I chose Villarreal Fine Jewelers. I set up an appointment, I met with Malcolm and it was the start of a wonderful experience.In our initial conversation, I showed him photos of things I liked and detailed things I disliked. Malcolm started sketching and we talked some more. He had enough information to come up with some concepts and set up a follow up meeting. I returned to look at the concepts and that was when we started collaborating on the design - was thoroughly a fun experience for me. We kept iterating until we finally came up with a final design. Malcolm made sure every detail was addressed wanting to make it perfect. Malcolm kept me informed throughout the process and one day I got an email from Malcolm that the ring was ready. I walked in, she revealed the right, I LOVED the final product. A beautiful ring that I will be happy to wear every day and show off for years to come. I highly recommend this experience, as a matter of fact Malcolm and I talked about future project.

Al
Review №48

Ive known Joseph for years, weve been active at church together, and Ive trusted him with my jewelry needs, including my fiancees engagement ring. I cant recommend Villarreal Fine Jewelers enough. The quality & design has exceeded expectations. Above all, I completely trust Joseph and his team--just cant say enough about the services of a trusted professional!

Th
Review №49

I highly recommend scheduling an appointment with Malcolm at Villarreal. He provided an amazing experience as we designed our engagement ring in what I thought would be pretty overwhelming. I went in not knowing much about diamonds or this whole process in general... and came out with a gorgeous ring. My fiancé and I enjoyed every consultation session as we meticulously covered every aspect of the ring.

An
Review №50

I love love love promoting my favorite businesses and today is no different. My husband bought my engagement ring from Joseph 15 years ago and he has remained a friend and go to person for us. I have referred all of my friends, acquaintances and strangers to Joseph becauase, not only is he an amazing person, he is very good at what he does. He delivers the best jewels for the best price and makes you feel like family. Not if, but when you find yourself looking for a beautiful gift, engagement ring, wedding set, or whatever your jewelry needs may be... PLEASE go see Joseph first. You will NOT be sorry. He is someone that I have known for over 15 years and can say that he is the BEST jeweler in town. He will take the best care of you and you will feel like family by the time your experience is over. He builds lifelong relationships with his clients which is something that I value. I cant say enough great things about him. Go see him! Love you Joseph Villarreal!!!!

Er
Review №51

I recently returned to Villarreal Jewelers to purchase a ring and the service was as professional as it was five years ago when I made my first purchase from Joseph. Joseph will take the time to answer any questions you have. The overall experience is never rushed and you never feel pressured. Most importantly, you get what you pay for - you can trust the quality of your purchase.

Je
Review №52

A true diamond in the rough. Malcolm worked with my wife and I to create a new engagement ring after her original lost a stone and the setting was damaged. The new ring was truly one of a kind and was made and delivered faster than we expected. Malcolm and Joseph are artisans who get to know you and your needs. Their courtesy and professionalism are a throwback to a simpler time, but yet they use the latest technology to help you create a piece of jewelry better than you even imagined.

Pi
Review №53

A couple of years ago, my brother was looking to get engaged and enlisted my help in finding a place to do a Custom Engagement Ring for his soon-to-be fiance. I found Villarreal for him and he raved SO MUCH about how great they were to work with that I also decided to use them for designing a Custom Wedding Ring using some heirloom family diamonds. Malcolm was an absolute dream to work with and I swear hes read my mind on more than one occasion. I love absolutely everything about my ring and the entire process was smooth and uneventful. You will NOT be disappointed!

Ro
Review №54

We just had a beautiful ring for my wife designed and set by VIllarreal Jewelers. Malcolm and Joseph are very professional. They where a joy to work with and made the process easy. Malcolm created a unique design that integrates existing and new stones in a new and updated setting and has an excellent eye for what looks good. Joseph was extremely helpful with related interactions with our insurance company. We highly recommend them and will be sure to use them in the future.

Mi
Review №55

Ive gotten a couple of custom pieces now from Villarreal Diamonds and Fine Jewelry, an engagement ring and a bracelet, and both far exceeded anything I could have hoped for!The ring was simply exquisite with fantastic metal work and setting of over 1.6 carats of small diamonds. It truly looked like the heirloom piece I was going for and much better than I could have imagined.They also strung a jade a gold bracelet for me with silk pearl string that came out absolutely stunning.There isnt enough I could say about the quality and the customer service provided and I will be sure to take all of my jewelry needs custom and otherwise to them for life.

Au
Review №56

I worked with Malcolm over the course of 10 months to find the perfect engagement ring. Malcolm helped me through the entire process, providing guidance and insights every step of the way. He was incredibly patient, understanding, and kind; perfect for an absolute beginner like myself. I came out with a beautifully made, custom ring that I have no doubt in my mind will be in the family for generations. Thank you once again Malcolm for everything!

Ma
Review №57

I found what appeared to be a diamond stuck in the tire treads of my truck, and was looking for somewhere to see if it was real or whatever. Mr Villarreal set up an appointment and agreed to look at it for me as a single item free of charge, truns out it wasnt a real diamond but Mr. Villarreal was quite the teacher, showing me the tell tale signs as it were on how to tell a real diamon from a fake. I appreciate his professionalism, honesty and knowlage in teaching me what to look for.

Ky
Review №58

I have been working with Joseph Villarreal for over 15 years now and cannot say enough good things about his business. Joseph is a true professional in the industry and is dedicated to the absolute satisfaction of his customers. He will take the time to sit down to discuss your desired end result and your budget in order to design a piece that will exceed expectations. Joseph has an extensive amount of experience in designing custom pieces and utilizes this experience in consulting with his clients, especially when they are not exactly sure of what they want (as I have been on several occasions). From initial consult to project completion, the communication and customer care is truly outstanding and the resulting product is always of superior quality. If you are in the market for an engagement/wedding ring or any other piece of fine jewelry, make sure you talk with Villarreal Fine Jewelers before purchasing anywhere else.

Be
Review №59

We had a wonderful experience working with Villareal Fine Jewelers to replace a diamond in my grandmothers engagement ring. It was our first time working with them and, not only are they very professional and trustworthy, they are also really nice people. I enjoyed meeting with Joseph to discuss the process and felt informed and in very good hands.The ring came back more beautiful than before and I couldnt be more pleased with it and the entire experience. I highly recommend working with Joseph and Malcolm. It is clear they put great care in to their work and their customer relationships.

Je
Review №60

My husband purchased my engagement ring and wedding bands from Joseph in 2011. He was wonderful to work with and helped us pick out the perfect setting for my ring. The rings and diamonds are absolutely beautiful. I recently took them in to get cleaned and tightened and he did an amazing job. The rings all looked brand new, sparkling and gorgeous after 7 years! I highly recommend Joseph and his team for any fine jewelry needs.

ro
Review №61

I have a pair of diamond stud earrings requiring the stems to be replaced. Joseph and his staff did a remarkable job. Fine craftsmanship. I will be a repeat customer. Thank you, Villarreal Jewelers.

Fo
Review №62

I recently designed and purchased a diamond engagement ring with the help of Malcolm at Villarreal. Villarreal was recommended to me by a good friend with extensive experience in fine jewelry and collectibles. The recommendation and Villarreal made the entire experience easy and fun.As a guy with no experience shopping for jewelry, I started my search at another well-established jewelry store. Their service was good, but it was nothing compared to having your own personal jeweler. Villarreal could write a book on customer service. They educated and guided me through the mind-boggling world of diamonds. They were happy to discuss pricing, where we could save, and where we should spend the extra money. I never felt rushed, pressured, or uncomfortable during any point of the process.It is unusual that I cannot find anything to complain about. But I can’t. I would feel completely comfortable recommending Villarreal to friends or family, and am happy they were recommended too me.Thanks Malcolm!

De
Review №63

I wanted something special for my wife for our 50th wedding anniversary so I made an appointment with Malcolm at Villareal. Malcolm patiently spent a lot of time with me while asking questions and providing various ring options and designs as well as providing basic information regarding diamond grades. Once we arrived at a ring design that I liked, he showed me a number of diamonds in various sizes and grades that I was able to select from. In addition to the ring, I wanted an exact replica of my wifes older yellow gold wedding band but made from white gold. He was able to produce the exact design, but in white gold while transferring my diamonds from the old band to the new band. I could not be more pleased with the results of both the ring and the band. Exceptional service and quality!

Pa
Review №64

Attention to detail, fantastic customer service, prompt responsiveness to all of my questions; these are just a few of the wonderful aspects I experienced while using Villarreal Fine Jewelers for an appraisal of antique rings. The turn around time was very expeditious. I received an extensive and thorough report on all of my pieces plus value. One copy for myself and one for insurance purposes. Also, Joseph Villarreal instantly noticed that one of my rings needed new prongs immediately as they were well worn down and he didnt want the diamond to fall out. On a different note, my father is now making jewelry; we set up a time to meet with Joseph. He gladly and graciously shared his expertise and knowledge with my father. Working with Joseph Villarreal you will find professionalism, kindness, honesty, integrity, plus an appreciation for the beauty of his craft. I highly recommend using Villarreal Fine Jewelers and I look forward to working with Joseph in the future.

De
Review №65

Joseph Villarreal is a seasoned professional gemologist and jeweler.I chose to sell my blue sapphire diamond ring with Villarreal Jewelers after I interviewed a different jeweler that left me with a feeling of distrust and lack of integrity. Joseph Villarreal is honest, straight-forward, and he takes the time to meet with you individually to understand your desires.

Co
Review №66

I needed a diamond setting repaired and an heirloom bracelet divided for my daughters. Naturally, I had procrastinated and didnt ask Joseph until about 10 days prior to Christmas. Considering the circumstances, I asked him to prioritize the necklace. Two days before the holiday, he called and he had both completed. Needless to say, I was quite happy. When picking them up, I was even happier. The quality of the work was unmistakable. The pieces had been thoroughly cleaned and the presentations were splendid.Joseph arranged appraisals for the pieces. These were provided by another jeweler, so there was no conflict of interest and no questionable valuations for my insurance provider.Villarreal Jewelers gives very personable service, never hurrying. Joseph is fully involved with the jewelry industry and has access to all types of stones and settings, including custom-created, from a variety of sources. Villarreal Jewelers are trustworthy and provide full descriptive receipts for anything entrusted to their care. I was very comfortable with the entire relationship.

An
Review №67

My experience with Malcolm at Villarreal was superb!Around April 2014 I was shopping around at a few different places in Austin. Malcolm and Villarreal caught my attention because he went out of his way to meet with my family outside of regular hours, completely itemized a list of characteristics/costs based on my budget, and then proceeded to consult at a moments notice whenever I had questions. Malcolm himself is very down to earth, friendly, and willing to see a project through from beginning to end while including you on the entire process. My fiance is extremely happy with her ring, and we are looking forward to planning her wedding band together with Villarreal.Overall, 5 stars for a great first experience.

Ja
Review №68

Joseph Villarreal was the only jeweler I could find who was able to repair a complete cut through the inscribed portion of my custom made engagement ring. Two other jewelers told me the gold oak leaf my husband designed and placed on the ring, together with the original inscription, would have to be remade because they would not be able to fix the ring itself. They could put the old diamond into a new ring, but that was the best they could do. I have worn this engagement ring with love, day and night, for the past 27 years. Joseph spent significantly more time with me and said he could fix my ring without making a new one. When I picked it up, my ring was truly the same as it was the day my husband gave it to me - it shone like new and nothing had been changed except the slice through the band which had been fixed and reinforced so that the band will not break again. His work is beautiful! I would recommend Joseph Villarreal to anyone.

Pa
Review №69

We needed to have a wedding band match our custom engagement ring and wanted to look like it was an original matched set. Malcolm was wonderful to work with, spending time with us, and ensuring my bride got the exact ring she wanted. The whole experience was enjoyable and we LOVE the ring. We are a very happy client!

An
Review №70

This year we had the opportunity to work with Villarreal Fine Jewelers in designing a new wedding ring. Malcoms talent and expertise in jewelry design as well as his professional manner gave us much confidence in a process to which we are fairly new. We could not be happier with the finished ring, a true show stopper. Thank you to Joseph and Malcolm for making this a memorable experience for us. We look forward to working with you in the future.

Pe
Review №71

Villarreal did a fantastic job on a restoration of a diamond brooch which is a family heirloom. Some stones had been removed that needed replacement and also some reworking of the design. I had a concept going in on what I thought might work but in consultation Malcolm at Villarreal we decided on a slightly different approach that was cost-effective and turned out gorgeous. The time-line was also short for Christmas and they were able to accommodate that requirement. A very happy customer indeed!

Re
Review №72

We had a great experience working with Joseph to get our engagement ring! He worked with my fiance before we got engaged to pick out the perfect center diamond and had it delivered to our hotel where we were staying when my fiance proposed. Afterwards he helped us create a gorgeous engagement ring and wedding band. Neither of us knew that much about the jewelry design process, but he was incredibly helpful and super accommodating even when I changed my mind about a detail at the last moment. Were really happy with the rings that we got and I continue to get compliments on how beautiful and unique my engagement ring is. Were so happy that he was there during this fun and exciting time in our lives!

Al
Review №73

Working with Villarreal was such an easy experience, especially since it was my first time. Malcom and team were incredibly helpful and designed a completely unique ring for my and my now fiance. Would absolutely recommend!

Za
Review №74

She said yes! I cant thank Malcolm and Team, who were always a treat to work with, enough for the amazing job they did. They easily turned my ideas and scribbles into beautiful works of art! I will highly recommend Villarreal to anybody looking to add that special touch to a timeless gift.

Da
Review №75

I came to find Villarreal through the amazing reviews online. I had in mind a unique, non-diamond engagement ring that I was trying to work into my budget. As a designer myself, I understand that what may work in concept doesnt always translate into the final, finished piece. Malcolm, our designer, really listened to what I was saying. He made some recommendations that, literally, made the final product represent what my initial desires were. After the stones were carefully selected, and the final touches were complete, the ring that I ended up with could not have been a finer representation of what I had in mind. I was able to give my wife a ring that she absolutely adores, one that I was very proud to give her, and one that will never be mistaken for the off-shelf ring I was ready to compromise for. My wife and I are thrilled with the outcome and would definitely use them again!

Fr
Review №76

Working with Joseph and Malcolm was a lovely experience! After having had a less than stellar experience at another jewelers business in town, the professionalism I encountered was reassuring. The entire process of designing and creating a custom piece of jewelry was eye opening. They listened to what I was looking for and asked lots of questions and included me in every step of the process. My opinions were always welcomed and I loved how Malcolm was so humble about his ability to create a rendering of my ring that nearly jumped off the page. Hes truly a gem (no pun intended!)! To say my husband and I were extremely pleased with the ring Malcolm helped us design is an understatement. It embodies everything we wanted and more. Thank you so very much for sharing your creativity with us and making this experience such a joy!

Gu
Review №77

Working with Malcolm and Villarreal was an absolute pleasure. It is obvious that they work from a place of joy, passion, and extensive knowledge. Malcolm sat with me for hours making sure that each piece of my fiances ring was absolutely perfect. The final result was greater than either of us could have ever dreamt up.

Ka
Review №78

These guys are absolutely amazing. I have dealt with Joseph and Malcolm for years and would trust them with all of my future purchases. We worked with Malcolm to design an amazing necklace from a family jewel. Malcolm started with some general concepts and then drew up the most amazing concept pieces. After we had it honed down to exactly what we wanted, they made CAD drawings of the necklace and overlooked the process of making it. In the end, I had a piece that was not only one of a kind, but absolutely stunning. They made the process easy, fun, and exciting.I will definitely keep coming back!

Mi
Review №79

I came to Villarreal in need of a custom 3 stone engagement ring which incorporated a diamond I inherited from my grandmother. Due to circumstances I needed this ring within 3-4 week time frame which is tough due to the customization required. Malcolm came through in a big way and designed an exquisite ring. Malcolm was able to find a matching stone (to my grandmothers), find and absolute wonderful sapphire for the middle stone, & design an excellent setting within the time frame and budget desired. Malcolm is extremely knowledgeable & detailed in the rings he designs. He truly does care about the end product and pleasing his customers. Thanks Malcolm!

Am
Review №80

My elderly grandmother asked me to sell her jewelry and coin collection in order to pay her medical expenses. I called Joseph Villarreal for help. He graciously met with my husband and me to appraise the jewelry and coins. He then gave us the names of several trustworthy businesses that would be willing to buy the coins. Finally, he recommended that my grandmother should keep her jewelry because of the sentimental value. He is a very honorable man. Thank you, Amy Hunter

Ta
Review №81

After many hours of searching online for a custom jeweler to remake a family heirloom, I came across Villarreal Fine Jewelers and upon reading their reviews decided to make an appointment. After one meeting with Malcolm I was sold. His initial rough sketches were closer to my ring than I ever thought I would achieve given the poor quality of the photos I had to show him. Malcolm was amazing. He worked tirelessly on sketches and then a wax mold to make sure all the details where just right. He also went well above the call of duty to find diamonds that not only matched the original ring, but worked perfectly together without exceeding my budget. After many appointments he created the perfect ring... my ring. I truly never thought it would be an exact match but it is. Not only is he an amazing artist, he is a wonderfully patient, kind, and understanding person to work with. I will definitely be using their services again in the future.

Je
Review №82

When you want quality, craftsmanship, and a truly personalized fine diamond and custom jewelry experience, Malcolm Brown and Villarreal Fine Jewelers are the premiere choice in Austin. Based on the numerous glowing reviews I had read, I went in for some small repairs and to replace a missing diamond on a family heirloom ring. Although this would be considered a smaller value purchase, I was treated as if I were royalty designing my new tiara! Malcolm took the time and great care to walk me through the process and repairs needed in detail. I truly couldn’t believe the level of attention and the tremendous customer service I experienced. The folks here are artisans, experts in their craft, and I cannot imagine shopping anywhere else for fine jewelry ever again. Customer for life!

Ca
Review №83

We have worked with both Joseph and Malcolm on a few projects and their work is of the highest quality, their service and personal care is exceptional and our family feels like we have a friend in the business. My son was able to create a custom engagement ring for his bride in which every component was a higher quality that any of the other jewelers he had shopped and he was able to create this beautiful custom ring within his budget. We recommend Villarreal wholeheartedly.

Ri
Review №84

If youre looking to create something truly special, Villarreal Jewelers this is the place to go. They have a wonderful setting in the center of town, accommodating, creative, and knowledgeable. I wanted to create something incredible for my fiances engagement ring and not only was Villarreal there with me every step of the way to guide and suggest, but they made sure that the final product was something she would be proud to wear on her hand for forever. Even several months later, folks will stop her in the middle of a conversation to ask about her ring. Where did you get that? Shes more than happy to divulge that her future husband took time and care while working with an incredible set of individuals who were all dedicated to provide the most magnificent piece of jewelry for her to show of for the rest of her life.Easy to work with and responsive to inquiries: Without question. Im probably now spoiled and will struggle work with any other jeweler again.Able to manage a tight timeline: Check. Was planning a proposal in Rome, and they moved mountains to get the ring completed in time.Willing to push back and save me from myself: I was close to making a few questionable choices, but Malcolm was there to keep me sane and calm me into realizing the best choice for the ring based on his suggestions and expertise.One of a kind piece that will infatuate her for a lifetime: Yea. Thats an easy one. My fiance still finds little accents in the hand engraved feathering and in ways the jewels sparkle and compliment each other.Value: I honestly would have paid double for this. I had the ring appraised for insurance shortly after receiving it, and it was quoted at least as much as I paid. No ripoffs, incredible transparency into what youre paying for, and immense value driven for me.

Th
Review №85

Joe is a real professional. Finding that perfect engagement ring that is both beautiful and within budget is not always trivial. It had been 26 years since I did this and was a bit rusty on cut, clarity and color, so Joes patience in reeducating me was priceless. Joe brought in some sample diamonds to choose from and they represented the spectrum of what we discussed, showing his listening skills.Bottom line, if you are looking to please your lady, then Joe can be your trusted jeweler !

Jo
Review №86

My friend described the necklace we designed and you made as “perfect”. I gave her the necklace in late July.I was lucky to find you after 7 previous jewelers failed to work with me on my design or were cheaper but unqualified. I appreciate that you hung in there with me thru all the design changes.

Do
Review №87

The process of finding wedding bands for my fiance and myself was not an easy one at first. Every ring that I tried on either didnt fit right or was not the style I was looking for. After showing Joseph a picture of what style ring I liked, he was able to come up with exactly what we were looking for. The design of the ring was perfect and it made it even that much more special by having custom inscriptions on the inside of the ring which also turned out amazing as well. I highly recommend working with Joseph because of how easy it is for him to understand exactly what the customer is looking for and how he can make the experience an enjoyable and memorable one.

Ev
Review №88

Malcolm was very helpful and provided a wide variety of options for me to review after narrowing down based on my needs/desires. If you want something custom or semi-custom this is a great place to work with.

Jo
Review №89

My wife and I had new rings made to celebrate our 17th year anniversary. Malcolm was a pleasure to work with and a great designer. He listened to us, brought his knowledge and experience to the table to help us make great choices, and made us comfortable throughout the entire process.Our finished rings are stunning! Weve gotten tons of compliments on them and love wearing them every day.I highly recommend Villarreal and Malcolm to anyone looking to have jewelry custom designed.

B
Review №90

Joseph and Malcolm are simply the best. I cant think of a better experience. From a highly unqualified first time buyer of custom jewelry they helped me navigate the design process and guess what? It was actually enjoyable! The entire process is fascinating. They do NOT pressure you. They work within your comfort zone. Unlike other places, I did not feel like a piece of cattle and to the contrary they helped me make sure I didnt screw up. Lastly, and most importantly, they are true artisans of their craft, the ring turned out better than I could have imagined.Thank you Joseph and Malcolm.Sincerely,Blake

He
Review №91

We have been using Villarreal -Diamonds and Fine Jewelry for over 10 years. I lost a stone in my wedding ring. Joseph was wonderful in helping us with a replacement. He is always so attentive to our needs and wants. We will continue to use Villarreal - Diamonds and Fine Jewelry.

Ti
Review №92

I worked with Malcolm to design an engagement ring, and couldnt be more pleased with the design process, the speed, the price, and the final product.After discussing what we had in mind, he came up with a beautiful sketch. His questions & suggestions were gracious, respectful, and expert. He worked with us to produce a ring that delighted and please us, bringing to life our ideas & preferences.Thank you, Villarreal!

Da
Review №93

We have worked with Malcom and Joseph for many years. Excellent service and consultations! Very Flexible, and most professional! Love them!

An
Review №94

My fiancee has been using Villarreal for years and suggested Joseph to me when the topic of marriage was discussed. I called up Joseph and he worked with me on timing as I lived and worked in San Marcos. I arrived with my young daughter in hand and he was very welcoming and accommodating for my daughter and myself. He showed me a great selection of rings and helped me pick out a perfect ring to propose with. 1 year later, my fiancee and I are heading into a meeting with Joseph today to look at wedding rings. Would recommend to anyone looking for a ring or any piece of jewelery.

Ra
Review №95

Joseph happened to have availability for an appraisal on the same day when I went in. He was courteous, security was strong, and the appraisal I received was reasonable. Id definitely go back, especially given that his turnaround time was quick and I didnt have to give him the ring for a prolonged period. It seems like an honest group.

Mi
Review №96

There are no words...except maybe WOW!!! Brian gave me the ring you designed for him for my 50th birthday and I absolutely LOVE it!! It is so beautiful, I just can’t adequately tell you how fantastic it is. Thank you so much for all of your help in designing it. You outdid yourself!!

Vi
Review №97

JOSEPH is so creative and open to working with your needs. I constantly receive compliments on the engagement and wedding ring combo he created for me, even years later.He also is a wonderful contributor to his community. I highly recommend this business entrepreneur and community philanthropist as your jeweler of choice.

Sc
Review №98

Found Villareal by happenstance on the Internet, and was thrilled with the entire experience. Malcolm helped me design a wedding band exactly to my specifications. He also helped me put a diamond into my Aggie ring. I would HIGHLY recommend using these guys. Im certainly going to do so again when preparing a special ring for my wife.

Ja
Review №99

First of all Joseph is a great person, besides just being an expert on fine jewelry. I was in a position to sell an engagement ring, and Joseph worked with me to make sure that I had a fair price that we both agreed on. My only regret is that I didnt know about consignment before I had made my original purchase! I will highly recommend to any of my friends and family Villarreal Fine Jewelers, and I will look to them first for any of my future needs.

An
Review №100

I had the pleasure to work with Joseph for adding sizing beads to a ring that I had already purchased for my girlfriend. He is very knowledgeable and did a wonderful job. He took the time to explain to me different options for us to get it right the first. I hope to work with him again in the future. I highly recommend him if you are looking for something special.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:7600 Burnet Rd UNIT 520, Austin, TX 78757, United States
  • Site:https://www.villarrealjewelers.com/about-us/
  • Phone:+1 512-231-8502
Categories
  • Jewelry repair service
  • Diamond buyer
  • Diamond dealer
  • Goldsmith
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry engraver
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–1pm
  • Saturday:Closed
  • Sunday:10am–6pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
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