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Brake Check
3700 N Lamar Blvd, Austin, TX 78705, United States
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Pa
Review №1

5 stars! Dustin went above and beyond. They quickly diagnosed my car and gave me a few options to choose for the repair. The estimate was much lower than what I was told to expect from other mechanic shops. I was assuming I’d be taken advantage of since I’m a woman and went in by myself. In anticipation I did a lot of researching about costs, but I was pleasantly surprised with the quote from Dustin. He was genuine and very upfront with me. I truly appreciate him and I look forward to using Brake Checks services in the future.

Ba
Review №2

Done the work just two days ago, will know about the quality workmanship soon. Other than that I want to give a five star rating for everything. Marcus and Dustin were very informative and professional. Five star for them too.

Lo
Review №3

I called to see if they can inspect the brakes on my car because recently they have been making noise. After the mechanic, Alan, checked, he gave me an assessment of ~$930. It’s a bit expensive upfront to me but then again I have never had this issue before and I didn’t know how much it’d normally cost. I told the guy that I rather wait and not get this job done today. Alan was very understanding to what I said but the Manager called me from behind accusing me of wasting their time and not committing to getting the service done. In addition he blamed me for losing a potential client that they would have had taken in my time slot and this person would have paid them thousands of dollars. I understand that no one wants to lose clients, but I called them ahead of time to see if I can bring my car. If they were so busy with other jobs, they could have said “No” to me. Lastly, I was not going to be bullied into getting this service. I was promised free brake inspection. Why there should be any strings attached to it? I did not have any verbal agreement that I will get the repair especially something that will cause me close to $1000 out of pocket. This was very unprofessional on their part. I thought the management was nice and, I had regularly gotten my oil changes here. But I might just take my business somewhere else.

Er
Review №4

Making an online appointment to have my brakes checked here by these professionals was the best decision ever made. Mr. Dustin gave me outstanding service. He definitely went above and beyond to provide the best customer service ever imaginable. Mr. Dustin gave me great explanations on my rotors and pads. I would highly recommend getting your brakes checked here with Mr. Dustin and his crew. I came here with a budget and Dustin was able to work his magic to stay within it.Definitely worth every penny. Thanks so much Dustin!! I really appreciate you and your crews help.

Mi
Review №5

I needed new brake pads and rotors on all four wheels of my car. I walked into the store and was immediately shocked! I suppose I have become accustomed to discourteous attitudes and greetings by auto mechanics. However, the staff members at Brake Check were sincere, friendly, and cheerful - a stark contrast to my usual interactions at other shops and dealerships! Marcus and his team began the inspection on my braking system as soon as I handed over my keys. I waited no more than about 30 minutes before Marcus walked me over to my car to explain in great detail the state of my brakes and rotors; unsurprisingly, they all needed to be replaced. We spoke about the cost, which was presented to me thoroughly. I then authorised the replacements, and no sooner did Marcus drive off to collect the materials and have his team begin installation. For this, I waited a little less than an hour - exactly as Marcus had anticipated. I highly recommend this shop to anyone needing an oil change and brake service/repairs. They are extremely punctual, informative, and friendly. Though Id argue that this is the bare minimum, most other places fail to offer the level of service I received form this store. Overall, my brakes feel so much better now, and I will definitely be returning to this shop when I inevitably need to replace my brake pads again!

Da
Review №6

Dustin was extremely helpful in helping diagnose my brakes issues and I feel like he gave me a really solid price. Thats definitely coming back here for all my brakes and alignment needs!

Zo
Review №7

I chose to come to Brake Check based on the reviews and Im glad I did. Staff were helpful, friendly, and had a good attitude from the moment I walked in. I needed new brake pads and rotors. Dustin walked me through everything and kept me informed during the whole process. He made it clear his main concerns were the saftey conditions of the car and providing excellent service. I really appreciated the work they did and how comfortable they made me feel.

St
Review №8

Dustin and the staff where great. We unfortunately needed a brake repair on a Sunday while we were in downtown Austin. Thankfully Dustin was able to work us in as well as stayed late on a Sunday!We are very thankful for there time and service and highly recommend this place. They were able to get us in the shop and done earlier than originally stated. Also the frequent texts and phone call updates kept us informed while we had lunch and waited for our repairs to be completed. We are a very satisfied couple from Nebraska.

Ra
Review №9

This was my first time going to Brake Check and I’m glad I did! As a female going to a mechanic can be intimidating, but I can definitely say that I will be going back. I met Dustin there and from the moment I walked in the door he was so helpful. He kindly explained everything to me in detail about what the car needed, why it was needed and showed me on the car. He told me about the process of the work and I didn’t realize all the life time warranties the parts had! The service for the car was quick and efficient. I didn’t spend all day waiting for my car to be done. Thank you to Dustin and Brake Check on Lamar!

Do
Review №10

It’s was my first time at brake check and it was an amazing & easy experience! Thank you Dustin for being understanding, helpful, and quick to responding! I was in and out the same day with great communication and no hassle! Dustin made sure he explained everything in full detail to make sure I was comfortable with moving forward which I really appreciated! Thanks again Dustin and to the whole team!

Cu
Review №11

They where great! Helped us out of a serious situation in our time of need. Friendly, and all. Just not happy about the end service. We have a squealing sound now. And they broke a zurt off and charged us for the new used Caliper. They broke it! We where in the shop for a week straight.i know they wanted us out. Quick jobs are what they are known for. Not what we had. A server case of break repair. Would I do business with them on a regular basis. Yes! We got home safe. Thanks,

Ru
Review №12

Dustin helped me out today and he was great! I am very pleased with my experience. He was helpful from the moment I walked in the door till the moment I left. Also very friendly and nice. I will be coming back here from now on to get an oil change! Great service!!!

Ki
Review №13

I need to edit my review. The oil change on 9/2 destroyed my engine through Brake Checks negligence. My oil filter was put in incorrectly. I’m a single mother that relies on her vehicle. Brake Check was informed and has lied to me and ignored me since this incident happened. This experience is a complete nightmare that is ruining my family.

An
Review №14

I called this location to see if they would honor my coupon for an oil change and Dustin was extremely helpful. I came in and he took my keys, and took it in the back super fast. He told me to make sure I get synthetic oil from now on as it’s better for my car engine; then halfway through the oil change he showed me my cabin air filter was bad and needed replacement; told me the price and that it would be no cost to install it. My car was done in less than an hour and Matt gave me a great recommendation on a sandwich place in the area! Thanks again guys, will most definitely be back!!

Wy
Review №15

When I tell you about honest and sincere service, Im talking about Brake Check on North Lamar and their workers are phenomenal, knowledgeable and honest. My rotors were warped and deeply rusted that they even showed me how it should be compared to what it shouldnt. Physically seeing the parts myself warped from the inside and feeling the metal rust was an oh no, yeah that definitely needs to be changed. They dont waste your time , they make sure your hard working money is well spent on good honest service. Shout out to Dustin and Jesse for getting me in, and getting me out safely and in a timely manner. I cant thank yall enough for what yall do.

Mi
Review №16

I only had to wait 30 minutes to get in without an appointment, so I was appreciative of that and am giving 3 stars but after my car was done there was oil or grease all over my drivers side carpet and when I asked if it would come out the gentleman said something and then went and got a bottle of cleaner to clean it up, which he didn’t even get all of it and then when I said thank you he wouldn’t even respond with his poor attitude! After 91.00 for an oil change, dirty floor and my oil light is still on, I will not be returning to this location again!! Very poor service for the price I paid to have my oil changed.

Ni
Review №17

They were very accommodating and friendly . They explained the work that was taking place on my vehicle in easy to understand terminology.This is my 2nd visit to this location and I am very pleased with the service I had done here. I would highly recommend Brake Check North Lamar Austin. My car is better for choosing This location and my parts have a lifetime warranty on them.

Mi
Review №18

I was helped by two kinda men, one named Dustin, and they were super helpful! Working on time, explained everything throughly, and were able to give me time frames on everything that I needed to have fixed. They were super helpful, kind, and understanding of the work needing to be done! Couldnt recommend this enough!

Ja
Review №19

Marcus helped us get the brakes fixed according to our budget. He worked with us to get us the best fix for our brakes. It was communicated to us all along the way , was done timely and we are very satisfied.

Ro
Review №20

Marcus at 3700 N. Lamar Blvd. (store #410) was extremely professional and offered fantastic customer service over the phone regarding a second opinion on my check brake system, AdvanceTrac, and ABS lights which turned on without incident on my 2014 Ford Explorer XTS.Unlike Truck City Ford in Buda, this gentleman took the time to explain how and why the service can only be performed with the Ford dealership. I wish wholeheartedly that I could give my service to Brake Check for this issue. Instead, I’ll visit this store for my oil change as he mentioned it’s get one, get the second half off with a free tire rotation at the time of any service.

Sy
Review №21

I needed an oil change and gave Brake Check a shot. I did not make an appointment but the service was still timely, despite it being a busy day. Techs explained everything and did not push for me to get something I didn’t request. The additional services I did opt for were priced fairly. I look forward to coming back!

Pi
Review №22

Had wonderful experiences both times I took my car here. Staff is super friendly and helpful, and goes above and beyond to provide excellent service. Special shout out to Dustin for patiently answering my many questions and going out of his way to accommodate my schedule.

Ju
Review №23

The Brake Check team was excellent. They were informative, patient, and considerate. They were honest and gave me a great estimate quickly.

Ve
Review №24

My mom has been going to this Brake Check shop on Lamar & 38th for a long time & now I am. Just there today & they do a great job! 👍👍

Ka
Review №25

Dustin is a lifesaver!!!! Everytike I go to a mechanic they try and sell me stuff I don’t need. Dustin is the only mechanic I’ve ever met that has been respectful and honest and done quality work. As a female it’s always nerve wracking trying to get an honest assessment of my car, but here they literally showed me exactly what was wrong and how they were going to fix it. 12/10 couldn’t recommend more!!

Le
Review №26

The service was fast did not have to wait to long. They very polite and explain about the brakes, warranty and how long they should last. Very good job. I am pleased will go back when I need front brakes.

Ta
Review №27

I made a point to call before I drove over to be sure they had time for me today. They were incredibly kind and courteous on the phone. When I arrived with my two children, they remembered me by name and Dustin was quick to get me checked in. They pulled my car in immediately and did a quick brake inspection. Dustin called me out to my minivan and showed me the four rusted rotors that needed replacing. He gave a very fair estimate and explained what needed to be done today and what could wait another couple months to help our budget. They got right to work on the van and were finished in no time. Thank you Brake Check and thank you Dustin!

Th
Review №28

Dustin took great care of me and my vehicle. Amazing pricing for oil change and alignment. Very friendly staff and fast service! Highly recommend visiting this location.

m
Review №29

Great service. Employees were helpful and informed. Came in for oil change and they gave me free super concentrated fuel injector cleaner

Al
Review №30

Dustin and the others hooked me up with a nice deal. Everyone is polite and respectful and I appreciated the walkthrough of the specifics of what was going on with my brakes. Ill most likely keep coming to these guys.

ne
Review №31

Have been a longtime customer. No one was in the office when I arrived and after several minutes I had to go out into the shop to get someone. Asked for my lifetime alignment and tire rotation. Left the car overnight. Next morning I was told that I needed a new right and left control arm. Told them that I had purchased both of them two years ago from them and there must be a warranty. Had been quoted $304 for each control arm but was later told it would be more labor than the original quote but the parts would be under warranty but would have to wait several days to get the parts in. Received a text that my car was ready for pickup so had my wife drop me off. Once again, I waited in the office for several minutes before going to the shop to ask for help. Dustin seemed irritated that I had disturbed him and finally came into the office. I noticed that my car was still up on the rack even though the text had said it was ready for pickup. He said they were still finishing up the alignment and it would be awhile longer. Asked if he had a price on the control arm and he became argumentative about the misquote saying “everyone makes mistakes”. I went to tell my wife that she could leave and waited until my car was finished. He is supposed to call me on Tuesday when the parts are in and get me a price. I’m very unhappy at the lack of customer service especially since I’ve been a loyal customer for many years. They will lose me as a customer if this isn’t made right. Nelson Mann

Ca
Review №32

Dustin has awesome customer service. Very kind and helpful. He made my brake check experience easy and i will be coming back to this location. Thank you Dustin!

Jo
Review №33

Absolutely wonderful! Very fair prices and no silly up charging. These guys take great care of you!

Ga
Review №34

I never write reviews (good or bad), so this is a pretty rare occurrence that I feel the need to warn people to not bring your car here, or any Break Check for that matter.Ive had my car since 2004 and its never been missing a hub cap. However, less than 24 hours after I left the lot, I noticed the hub cap was missing.They claimed it was on when I left the lot (which it probably was) and that it was placed on correctly (which it probably wasnt) and are refusing to replace it. I realize these things are cheap, which is what amazes me that they wont reimburse me for a new hub cap.. Its too big of a coincidence that someone stole my 04 Corolla hub cap less than 24 hours after leaving the shop. Its obvious that it wasnt placed on properly when they literally just worked on my brakes and tires..This is all on top of another Break Check that left a caliper bolt off of my breaks. I took it to another company for an estimate when they noticed this, and they didnt even want me to drive home because they said it was too dangerous.Basically, a life threatening piece of equipment was left off of my vehicle and a hub cap wasnt properly placed on, which leads me to question Break Checks quality of work and safety procedures.Ill never bring my car back to any break check.

Ro
Review №35

Great group of guys working here if you bring your vehicle here in the morning everything you need done will be done same day. I was impressed on how soon they had my vehicle ready.

Co
Review №36

I have been needing back brakes for a while and came to Brake Check this morning to take care of them. When I got here, I was given an estimate but was also shown other concerns with both the front and back. They could have given me a ridiculous price but they listened to my concerns and worked with me to take care of both. Dustin made me feel valued and heard as a customer. I will definitely come back for my car repairs.

Li
Review №37

The Guys working at the Ben White location want above and beyond to give me a thorough explanation of what all was going on with my Tahoe and also took the time to guide me in the right direction to get any parts that I may need to get my truck back to 100%. They even offered to do the work for much cheaper than I was quoted at other shops if I was able to get those parts. They were SOOOO HELPFUL AND they were also VERY QUICK to get me back on the road to make the trip to Louisiana and back that same day. **ADDED BONUS** My truck made the trip NO PROBLEM!!! THANKS BRAKE CHECK BEN WHITE!!!! 💪🏼😎

Qu
Review №38

I visited 04/27/2021 and Matt Drake and his crew were OUTSTANDING! They identified the problem, ordered the part and had a very open form of communication throughout the process!! Was in and out before I knew it (considering I hadnt made an appointment). Keep up the good work!

Bi
Review №39

From the time I was greeted by Dustin until he checked me out and answered all my questions, my experience at Brake Check was totally professional, courteous, efficient, timely, and a great value. Dustin and his team earned my highest recommendation.

El
Review №40

Great service and great price!

Jo
Review №41

So Dustin helped me out through and through! He showed me everything that was wrong w my car, explained it really well! He gave me a discount which was incredible and he was patient w my dad and explaining everything to him over the phone! Great service! Highly recommend!

as
Review №42

I came here with only $250 to fix whatever I could on my car and the man Dustin help so much I have never had such a great experience in my life. I am coming back to finish the rest of my car next week. And I would love for Dustin to finish the job. If u need to get ur breaks fixed come to Break Check on North Lamar. We worked with me and explain what was happening with my car I am a college student and would have never known. So I really appreciate everything Break Check had done.

Ka
Review №43

Dustin has been so helpful and went over everything I needed. He was super patient and answered all my questions, and I’m grateful I came in today!

T
Review №44

Rear tail light was out so I called and they said it would be around $20 and about 30 min for them to order the part which I had to be in person for and then 10 min to install. I went ahead and took it in.Final was $36 and 1.5+ hour wait time on a midday Monday from 12-130pm.

Ke
Review №45

This was my first time at this specific Brake Check but it definitely wont be my last. Dustin took care of my and gave me an affordable oil change and alignment. Dustin cares about his customers which makes a huge difference. If you want to go to Brake Check I would highly recommend this location.

Ma
Review №46

I feel bamboozled. I’m not sure anything was repaired. I am taking to another brake shop to see if the work was really done

St
Review №47

Shout out to Dustin, came in for a brake change and was professional explaining what all needed to be changed in my car and why. They were quick and easy, even finished up faster than they said they would.

Ge
Review №48

Dustin was great! He was very thorough and polite and did everything he could to get me in and out of there. All of the staff were very polite. Thanks guys.

Ca
Review №49

Great service, highly recommend. I came in for what I thought was a minor brake issue and it turned out to be so much more. Straight up started crying / having a near panic attack when the costs totaled up because I didnt know if I could afford it, and wasnt sure if they were messing with me to make more money. Dustin constantly eased my concerns a million times over, emphasized that he was only telling me the essentials of what needed to be replace or fixed, and clarified any confusion I had about what was going on. He gave me a great deal and my car drives so much smoother now. Go to Dustin, hell take care of you.

Ji
Review №50

Dustin was superior. He showed and explained every single problem my car had in detail. Definitely coming back and was such a great experience. Dustin was especially very professional and extra kind. Highly recommend!

Li
Review №51

Everyone was really nice and the alignment was very quick and well done.

ji
Review №52

Steve is an outstanding mechanic, he gave me a straightforward answers with no extra fluff trying to upsell me on a service. Honest, professional, and thorough from start to finish. Explaining in detail what the best solution was for my needs. I will be returning here. A+++

ro
Review №53

Very professional and courteous. Dustin explained in detail the issues my vehicle had and even gave me examples to better understand the situation. I truly recommend this location!

An
Review №54

I worked with the sweetest and most helpful man named Dustin! I was stressed and frazzled but he leveled my head and made me comfortable and less anxious by speaking to me candidly about the issues with my car. seriously one of the best experiences i’ve ever had, especially since anything having to do with cars is the WORST. he was time efficient and really great at getting me in and out on my own time frame. also worked with me on the estimate. super flexible and kind!! go see him if you need something checked!!!

Qu
Review №55

Dustin was very helpful and showed me what was wrong with my brakes and let me know that I needed the alignment for my car. Get your car serviced at 3700 N Lamar Blvd Austin Tx. Thank you very much Dustin😊

Ta
Review №56

Dustin is the absolute best.. He talked to us about the best alternatives and best deals. I highly recommend going here to anyone in need of car maintenance. Ask for Dustin...

Ko
Review №57

The great people at Brake Check on N. Lamar were absolutely fantastic. They allowed me to look and see what was wrong with my brakes and were straight up with me. Their cost was also much less than I wouldve paid for at a dealer. They also finished the job in a timely fashion. I was very happy with their service and will go back to them if I need their services in the future. Thanks!

Tw
Review №58

Ive been a client of this store for the past year or so. They have a courteous, chill, and respectable staff. While I only get my oil changed here, the crew is fair and transparent with issues and complete their task in a timely manner.

Ar
Review №59

Just found my new brake shop stop!!!! Drum brakes were squeaking like crazy it was driving insane. Mat Drake was so professional and nice. He explained what they were going to do to my truck and now no more squeak and the price was awesome for the work. You can’t go wrong with this shop I highly recommend it!!!!!

Be
Review №60

The manager was super nice. I love brake check because they NEVER try to sell me nonsense... they walk me around the car to show me what’s going on and what needs to be replaced, and they showed me what the new part looks like. I ended up getting everything they recommended replaced. It wasn’t cheap but it was less than what the dealership was going to charge me. I drove away and couldn’t believe the difference in the before and after. My brakes worked pretty well before but now I can stop on a dime it’s bonkers.

Al
Review №61

After getting a laundry list of things to fix from the dealership I got online to shop around. I have a 2014 Escape that has 76k miles on it and never had the breaks replaced/worked on. After an initial call to see how much they would charge to replace my rear break pads and rotors they beat all the other estimates I received so I made an appointment for the next day online.The dealership was going to charge me $1,900 for the amount of work I needed and with the help of Dustin and his team I was able to get all of that work done + some more for $1,100!This is the first time I had to replace the breaks on a car I owned and despite not having any first hand experience to reference during this process Dustin helped explain my options --taking in to account how much I could spend at this time.As a young female I feel like Dustin treated me fairly and never once tried to take advantage of my novice knowledge. Ill be sending all my friends his way!

Le
Review №62

The guys who helped me were SUPER sweet and not pushy at all with deciding which services I needed. They were straight forward and got the job done at a reasonable price. Thanks for the friendly service!

Ka
Review №63

Prices were very competitive vs the other shops and dealership quotes! They were very nice, showed me exactly what needed to be done on my car. As a woman it’s hard to find car maintenance services that don’t feel like they are attempting to take advantage, I felt these guys were genuinely helpful. Will definitely be back!

Aa
Review №64

Great service, no high pressured sales, did a great job within the specified time given.

Ja
Review №65

Went into Brake Check about one month ago to get my brakes and rotors replaced on just my front two tires. They replaced them for about $500 and sent me on my way. About a month later I can feel the brakes on my front two tires giving out about as worse as they were before. I take my car into another shop and they informed me that the calipers have locked up which have completely destroyed the brand new rotors and brakes I had only purchased one month earlier. They said any experienced shop in good mechanic would have noticed it and fixed it on the spot, and now I have to pay $800 to fix my calipers and my just-replaced rotors and brakes. I call up this Brake Check to tell them about and the manager rudely tells me in a 15 second phone call that I have to call corporate and pick it up with them because they cant do anything about it. Dont take your car here they dont know what theyre doing.

An
Review №66

These guys are so sweet they even fixed a plate underneath that had lost a screw and was rattling. I really appreciate good people in this world! Thank you so much!! ❤

Su
Review №67

Dustin Frie was just as kind and courteous as he was in my past experience with him. I came in for an oil change. He checked my brakes for free and said they were good, even showing and explaining it all to me. He did not take advantage of my lack of knowledge by charging me for anything I didnt need. Ive been taken advantage of at other places (not a Brake Check). Im happy I can finally trust someone with my car!

Pa
Review №68

I went in with some questions a few minutes before closing and Dustin went above and beyond to answer them and get my issues resolved within time. Jesse was the one who helped service my truck and gave the inspection info needed in order for me to get takin care of.I appreciate everything that was dont in the matter of time. Will definitely be back for future service.Gr8 work guys.

Fe
Review №69

Had good experience with this one. Staff are friendly and well equipped facility. Ample parking for customers and visibility to the roads.

Em
Review №70

I always have a great experience at Brake Check, whether its for a brake service or an oil change. Every time I go in, the managers make sure to explain why certain repairs are necessary without pressuring me or talking down to me (an experience I have frequently as a woman bringing a car in for service). I always leave feeling respected and like I made an informed decision. Thanks, Brake Check!

is
Review №71

I had brake issues that I wasn’t able to figure out for the longes time, so i took it in and they found the problems in minutes and took care of my car. Then another day, it was last minute, but they were able to help me out with an alignment my car really needed. Big props to Dustin for helping me out through the whole process! Definitely recommend coming if you need help with your car.

Ad
Review №72

The service manager Dustin greeted me when I first parked. They completed my oil change very quickly. The service people were very kind and professional.

va
Review №73

I love my brake check! They are always friendly and knowledgeable! I trust my brake check mechanics! They have helped with multiple repairs and always do an amazing job!

As
Review №74

It was very quick simple and the store manager was very nice and he also saved me some money on a part

Jo
Review №75

This is the second time I visit this place and I continue to be very happy with their customer service. Alan was courteous and knowledgeable. I will definitely be back to get brake work done at this location.

Mi
Review №76

This was my second visit here. First time was for an oil change. I was very happy with the service so I came back to get my brakes replaced. Spoke to Toby both times. He took the time to explain what was wrong. I really appreciate not only the prices and promotions these guys offer but the level of transparency was key to bringing me back.

Ky
Review №77

Whenever I come into any chain maintenance shop, I always have an underlying feeling that Im being charged more than normal. However, these guys are the real deal. My rotors, unbeknownst to me, were completely rusted and all needed to be replaced alongside with my pads. Not only was Dustin (front desk) very thorough and professional in explaining what was wrong with my car, this place is also exceedingly fast with their services. Had I went to any other chain stores, theyre pricing wouldve been way overpriced. For having to replace both my pads and rotors, the resulting price beats all other places I visited.Seriously, if you need any sort of job done on your car, come here. These guys wont bs you and will take care of your problem in no time.

MD
Review №78

Excellent customer service! Only took 10 mins for oil change.

Nu
Review №79

My truck overheated and they just happened to be right there. I pulled in, turned put to be simple fix. All in all most would say that could happen anywhere. I am not writing this if that was the case. PROFESSIONALISM in SPADES!!! Value i can anesthesia to from what I overheard from other customers while I waited. So there is more of a review withing this review. I dont live near here. But I will go out of my way to come here for an oil change and brake service. Because I was there when I heard customers on both services. I SAW how they were with with me as far as professional behavior. SIMPLY PUT, go and I would be surprised if your experience was not as good as mine or better.

sa
Review №80

We just moved to Austin and this is the place to go awesome customer service, Dustin was beyond great he gave us an unbelievable deal. The service was fairly quick and well done,for sure coming back again. Definitely recommending this place to friends and family.

Pe
Review №81

Dustin helped us out and was really nice! He was able to fit us in when the shop was really busy. I highly recommend!

Br
Review №82

I originally came for an alignment, Dustin informed me about my rim being cracked but offered to fix the alignment at no extra cost once it was replaced, which I didn’t expect and am super thankful for! I came back to get the alignment checked and an oil change, he got me in immediately, even though it was 30 min before close (I know we all dislike that person lol) I absolutely recommend this location, and if you want the best customer service, ask for Dustin!!

Ch
Review №83

I was very impressed with Dustin with his help and was honest about my vehicle, and I will return to this location

ad
Review №84

Nice and quick service . They also save me from a lot that I would have wasted in other Mechanic shop. Am so happy

Da
Review №85

I worked with Mat and he was great. He was friendly, thorough and worked with my budget the best he could. Ill definitely be back.

El
Review №86

Dustin was very helpful, explained everything he needed to fix and showed me exactly what he was talking about. Never have I been given a presentation and example of how my car could be fixed, much better than just an estimate.

Je
Review №87

Always fast, efficient and honest work

Au
Review №88

It definitely depends on who you get there but overall the service is excellent. Had one person try to convince me that my brake fluid was leaking on my front left wheel but then I came in two weeks later and suddenly wasnt an issue. Cheapest place Ive found to get break pads and rotors fully replaced, cost about 220 when it was all over and they kept me updated each step of the way.

Pa
Review №89

Very professional and straight forward. Pricing was reasonable. Definitely go back.

Wa
Review №90

Yes Im here at station brake tag station 405 3700 North Lamar Boulevard the text here were very professional I was greeted with a smile in a very timely manner I give them Five Stone thumbs up they took care of my truck they have all the records here on my truck theres no place that Id rather be have my truck serviced at if its not at the dealership in a truly be here at 3700 North Lamar I really enjoy the people here nice clean environment bathrooms is nice and clean the sitting room is nice and clean its just a nice and clean process thank you and have a great day.

Lo
Review №91

My visit was good and the staff, especially Dustin, were extremely helpful and friendly :)

An
Review №92

Dustin at your N Lamar location was absolutely 5 Star customer service I work right behind this location they allowed my car to sit until I got off work text messages letting me know about my svc every step of the way I loved it

SA
Review №93

I waited for a few mins then was ready to leave when things changed for the BEST I was Greeted an My Jeep had an alignment just as I wanted. Very please & Happy Customer Thx

Wi
Review №94

JUST WANT ADD..the dude one star commints is wrong

Ra
Review №95

The mechanics explain , that I needed front brakes show me how bad they were , they did excellent job.I will go back too have my 2010 escape work on found a home so my escape can be fix. (Thank you)

Sh
Review №96

Dustin has great customer service skills very polite and professional. Was in and out and very satisfied

Je
Review №97

I have always come to them .Even though its a all new staff , they are friendly helpful and i still highly recommend them

Ar
Review №98

Quick service, told me everything that needed to be done, explained thoroughly, no bs.

As
Review №99

Professional staff and clean shop! Dustin was very helpful and provided great service! I will be returning here for any future oil changes and needs.

Em
Review №100

Once again I am thrilled with the service and friendliness. I will be going back!

Information
28 Photos
100 Comments
4.2 Rating
  • Address:3700 N Lamar Blvd, Austin, TX 78705, United States
  • Site:http://brakecheck.com/austin-n-lamar-w-38th-405
  • Phone:+1 512-459-1334
Categories
  • Car service
  • Auto repair shop
  • Brake shop
  • Oil change service
  • Transportation service
  • Wheel alignment service
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–6pm
  • Friday:7:30am–6pm
  • Saturday:7:30am–6pm
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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