James and the guys at OTS are the best! Fair, honest, and they stand behind their work. I have been using them for years. I have always been satisfied. Cant say enough good about them.

I can’t speak highly enough of the quality of service, honesty, and pure professionalism the guys at OTS provide.What’s great about OTS is they will tell you what’s going on and give you options, and tell you straight up if you don’t really need to get it repaired right away, and if you can let it go. They don’t push customers into getting something fixed. On top of providing quality guidance, their prices are far lower than any other shop around.They worked on both my vehicles for the last decade, from tune ups, to air conditioners, to fuel tanks / injection systems. Recently I had an issue where my transmission fluid leaked out after a change, took it back to them, they fixed it at no extra charge. And, for the record, that’s the only time I’ve ever had an issue following them working on my vehicle after a full decade of service.Seriously, these are mechanics and business owners you can honestly trust.

Best In The Business!The BEST HONEST MECHANICS YOU WILL FIND IN TEXAS!James and his team are beyond reproach in all categories!Especially integrityHIGHLY RECOMMEND!!

Great service and fast to boot! Trustworthy.

Great people who know cars and talk to you like you are more than a blank check

Extremely helpful, quality work with quick turn around. My experience with the shop was great

Got the repair done quickly! Diagnostic was relatively inexpensive! Very polite as well!

Great service. The mechanics work cheaply and do good work. As long as I am In Austin I will go here for my repairs and maintenance. James is awesome.

Have been a many time repeat customer and will continue to come back. We have an older vehicle that is just in one of those places in its life that it needs a good part replacement once or twice a year as a new part breaks. These guys have been honest, upfront, and straight forward with me since day one - and its been over 5 years. Never had any issues with them or the work they have done on any car. Really couldnt be happier with the work that they have done and how well they have taken care of all of our cars. Highly recommended.

They were fast, had amazing communication, identified the problems with my car and everything is running great now. Will def use them again.

Awesome owners and workers help you out the best way possible without getting messed over...They get all my business

This is the only place in Austin where Ill take my car. The mechanics here are knowledgeable, friendly, fast and fair. The waiting room is clean (wiped down during COVID, too) and cozy.

Always helpful advice and quick service. Never try to sell you stuff you dont need.

I have a tip for anyone reading this feedback: Always go with professionals. These guys are awesome. James and Robert are 2 of the best vehicle experts I’ve ever seen.

Cant rave enough about these dudes. I shop around a lot since I drive an old beater. Every person Ive talked to here has been nothing but honest and they have no qualms about sending you to another business if they can do a better job at specific things. When they work on your car, they do it right the first time. I always come here first and will do so for all of my cars. Such a breath of fresh air in the industry!

This is a really awesome Repair Shop.They will not charge you for unnecessary repairs. They would instead help and guide you. They would try to give you the optimum solution even if it means they are not making money by helping you.This the best Auto Repair shop to take ones car to if you value your car and want honest diagnosis and service.Kudos, guys.

Im not usually one to write reviews, but I have to say these guys were outstanding. I was running into issues with a dealer I was purchasing a used car from, but these guys took care of the vehicle and worked with me to achieve the best possible outcome. Super strong customer service and communication, willingness to work with me on timeframe, and very knowledgeable about my BMW. I would recommend them to anyone that needs a solid mechanic. Will definitely use them again.

Have always brought my cars here for repairs. Cant say how nice the crew is there. Brian the service Advisor was very polite and kept me updated on the status of my vehicle. James and Robert are both honest and very fair on their rates. Best place ever for automotive repairs!!

This time it was an oil change for my 2015 Mercedes, but I have had used them exclusively for the last 5 years for multiple cars. They are honest, trustworthy, knowledgable, and provide great service at great prices.

Guys are great at everything...is kinda funny, but they rock !!!

Nice place great people. Car was fix with in 1 day. Recommend.

Very awesome and friendly staff recommended This place to anybody that needs to fix their vehicle

OTS is the best place Ive ever been to have my truck worked on. They will not do you wrong and try to get you to pay for things that really dont need to be done. Friendliest guys. Ive been going to them for a long time.

☆James and his crew at OTS Auto Repair is a top notch, honest and knowledgeable auto repair shop. James is straight up and will tell you what needs to be fixed and he will price the repairs fairly. The shop and the yard in front is always full of vehicles and they fix them quickly. They work on all makes and models, foreign or domestic and luxury cars as well. They are one of the most dependable shops that I have found in or around Austin, Texas. Five stars for James and his rock star team ! ☆☆☆☆☆ WB

High quality, 100% honest, I dont let anyone else touch my cars.

These guys have been fixing my cars for years. I wont go anywhere else. They dont jack you around. They dont rip you off. They do only what is needed to fix your car or what you ask. Recommendations are always on point for the health of your vehicle - if you plan on it taking care of you for many years to come. Thanks OTS! My Black Beauty (Infiniti G35) loves ya! Shes purring healthy!

Number one place Ive delt with since I heard about it

Great service! Replaced my entire engine and clutch for an awesome price I couldnt find anywhere else!

I never write reviews, but the guys at this shop are awesome so I had to! When my car suddenly stopped, I wasnt really sure what was going on. And as a woman, anytime I have car troubles I have some concern about if Im getting a fair price or, if the information Im receiving at an auto shop is correct. And at OTS I never felt uncomfortable or like they were trying to pull one over on me. The work was fast and effective, the pricing was more than fair, and the customer service was amazing! 10/10 recommend!

They are very honest and knowledgeable auto repair shop and dont rip you off! Highly recommended!

Very friendly, fast and honest!!

Great service at a very fair price. These days it is hard to find an honest mechanic OTS is honest and very transparent about work that needs to be done.

OTS was really amazing! My friend referred them to me and they were honest and was able to fix my car in a day. They even went the extra mile fixing the cable to open the hood for no extra charge.I HIGHLY recommend them.

Great mechanics, helpful, and honest. I have used them for over 5 years

Great little place! And super affordable oil change and quick too. I paid less than 30 dollars for my car which requires extra oil and an XL filter. Definitely coming back. oh yeah and they have a shop pig.

This is a wonderful shop, everyone that works there is super friendly and incredibly helpful. Reasonable rates and tremendous work, anytime I bring my vehicle in they never disappoint. The best shop in Austin, hands down. Recommending whoever I can to these guys.

Honest mechanics that arent trying to take advantage of you. I recommend them to anyone who is looking to have their vehicle repaired.

Good mechanics are hard to come by, and when you drive your car like its the last lap of the indie 500 like me and your auto repairs tools consist of zip ties duck tape and a hammer, then youll certainly need one. Now while those tools are certainly adequate, some things require a more, professional touch. Enter OTS, these guys now what they are doing, and for me thats golden. The prices are good, they are crystal clear on what they are doing and they never try to up-sell you, they diagnose accurately and fix the issue plain and simple. They have been around a while, and after seeing the work and the result its obvious they will be around for many years to come. My car at the time of this review in for a new transmission, i called them explained my cars F#$%&@ and the issues it was having, they found me a good used transmission and quoted me FAR less than i was expecting. I will be using them again in the future for sure.

Best shop I’ve EVER dealt with. Honest and reasonable every time I’ve been there. Can’t say enough good things about them.

Respectable, fast. Reliable. Always going back

Friendly people and very honest. They did great work on my Honda! I would highly recommend you take your vehicle here.

They could have taken me for a ride, but were honest instead. If I ever need anything repaired, Im going straight to them.

Best auto repair shop that we have ever been to. James and his crew are honest, knowledgable and just plain great people. We will be going to them for years to come!

Great work! They know what theyre talking about and never try to push and sell. Good people

I love these guys. They are nice, friendly and so good at what they do. I trust then with my car.

WE ARE FROM TEXAS AUTOPLEX HERE IN AUSTIN TEXAS, AND WE DO MOSTLY ALL OF OUR WORK WITH THESE GUYS. FROM OUR MERCEDES AND BMW TO OUR CLASSIC CARS TO OUR NORMAL CARS. THESE GUYS ARE MASTER MECHANICS AND WELL GET THE JOB DONE RIGHT THE FIRST TIME. NEVER THINK TWICE ABOUT GOING TO OTS, JAMES,ROBERT AND THE WHOLE CREW ARE ALL GREAT PEOPLE AND GET YOUR CAR FIXED RIGHT. BY FAR WE BELIEVE THE BEST IN AUSTIN TEXAS IS OTS AUTO REPAIR.

Thanks again to all the masters at OTS auto repair, they recently finished helping me build my race car, going from 300 horsepower stock to over 600whp. All in the time of about a week total. Nothing but exceptional customer service and always doing top of the line work. I wouldnt take my vehicles to any other shop. I reccomend them to family friends and aquantinces in a heart beat. Thanks for your great service and customer support.

Outrageous prices, quoted me $350+ (3 hours) for a simple resonator delete. Everywhere else is less than an hour and under $100. Save yourself some time and money and go somewhere else.

These guys are totally awesome! Honest and fair pricing. Get a number cause they are very busy because of their reputation.

Great experience, very knowledgeable and pleasant guys, I found my new favorite mechanic shop. Thanks.

Incredible service...dont hesitate to bring your car in...trust Worthy mechanic shop

Very happy

Great place with guys always delivering quick, quality work!

This is the only place that I will take my cars to for anything except a oil chang. Plus the Uber service is great.

Nicest guys around, we never go to anyone else

I love this shop, very honest and down to earth

They have always informed me of everything that is needed, provided what was critical to complete and a plan on when i should have things repaired.

OTS Auto Repair is honest, kind, thorough, and very reasonably priced. I trust him with any recommendation he makes for my car.

Just great people over all.

Nice people

Above and beyond service every time. Would rate higher if possible

Awesome shop