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KREMKO Automotive
4703 S Congress Ave, Austin, TX 78745, United States
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Ka
Review №1

Very nice people, quick and easy car inspection.

Ri
Review №2

Great service here.I had a stolen car dilemma. The car was practically totaled, and I got it fixed here.I will be seeking future services here indefinitely.-Thanks for everything Rey.

Na
Review №3

I have been going Kremko Automotive for years, their services are AWESOME, very honest with their feedback on what need to be fix, on time, and friendly staff. Recommend use their services.

Ba
Review №4

So i went in this automotive shop called Kremko Car Care needing an oil change which is a pretty simple job but boy did they make it an even greater experience! Just the way the greet you already makes you feel like you’re one of the boys. These guys do everything from just offering you water or coffee, to making sure your car gets the proper care it needs. They have very good social ethic and people skills which to me is very impressive because you don’t really see that in other automotive shops. Most importantly, they got the job done and in a very good and timely manner. True doctors for cars. They definitely get a 10/10 in my book. Good work guys keep it up!

ne
Review №5

So I am a long time customer of this place around 10 years. I knew the original owner a nice man named Jack which the place was named after. Jack sold his place to the current owner. I admit the owner has done good work for me in the past but around 3 years ago I noticed that certain actions that have taken place have soured my view of the place. They have made repairs that I was not aware of the cost, for instance they removed a fan blade that was in an old truck that was smacking into the body I did not ask them to do this but they did it anyway it was not part of the repairs I asked them to do. Around 3 months ago just before Covid happened my battery started to die. I took it to them they found the battery might be bad and I told them to put in a new one. Okay the only problem was they cleaned the battery cables and charged me 30 dollars for that. I never asked for that I just wanted a battery put in I could have gone to auto zone and saved myself 30 bucks. After the car battery was changed I noticed that the engine shakes now when it reaches 30 miles per hour and again when it reaches 60 it wasnt doing that before. I thought it might be bad gas so I put in fuel injector but that didnt really help. Cant really take it back to them because they would just say Why didnt you bring it in right away?Just right now today I went in for an oil change when I came out after having left my car there for 4 hours I find the rear view mirror had come loose from the windshield. I get it easy fix but I shouldnt have to pay 6.98 for that I left it in good trust in their care the very least they could do is offer to pay the cost of the glue for me I would do it if I borrowed a friends care and his mirror fell off while in my care. This is the last straw I will never come here again.So an update a few hours later the owner called and he had decided to get me some glue for my mirror and even helped me put it on. I hadnt put this on before but it has mostly been his son I have been dealing with the last few times I have come over. I wish the owner would be the one to deal with and not the son he seems more customer service friendly or maybe just old school like me in any case he was very helpful and has redeemed the company a bit in my eyes. I dont know if I will ever go back to these people anyways for anything more than an oil change however but I feel that this last service I got was fair and I am now satisfied. So I will raise my review to 2 stars from 1

Br
Review №6

Excellent service - I’ve used Kremko multiple times and I’ve found they always tell me the truth about what’s going on with my car, even if it doesn’t lead to a big payout for them. For this reason, I trust that they’ll take care of my car and charge me fairly. Great business, glad I found them. Highly recommend!

La
Review №7

Came for a state inspection for vehicle registration renewal. They did a great job and were very courteous and professional. I’ll be back in the future if I am in need of services, I definitely prefer supporting a local shop versus a chain business. Thanks!

Fo
Review №8

Nice people , got my inspection report in a timely manner.

Ch
Review №9

This place is great. Great service, great people, great prices.To expand, I previously took my car to another shop down the street and they were trying to rake me over the coals and overcharge me for non-existent problems. Luckily I know a lot about cars and called them out on their deception. After that I brought it to Kremko, and they took care of me relatively quick for a great price. Bring your car here, theyre honest people.

Ra
Review №10

Just needed an inspection..I was in and out...

Da
Review №11

Great work performed on all of my vehicles. An honest establishment with a great reputation and prices. Will fix whats broken

El
Review №12

KREMKO Staff are extremely hard working and knowledgeable gentlemen. They have a passion for cars and love what they do. They have a lot of knowledge . they did a great job with my car

mi
Review №13

Ray went above and beyond for me! I originally took my car to another car shop and had a diagnostics test done to figure out the reason my car was puttering. The cost to fix it was expensive! I decided to take it to KREMKO. I informed them of the diagnostics test and the part that was needed to fix it, they ordered the part and charged me about $200 less. After installing the part that the other car shop had recommended, Ray called and informed me it did not fix the problem. By the time I went to pick up my car later that afternoon, he had fixed the problem and charged me very minimal for the part that was needed. He could have moved on to another car but he took his time to help me fix the problem! I really appreciate the time he took to take care of my car! Great service, great mechanic, great person!!

Hi
Review №14

This place is great! Ray was very professional and knowledgeable. Hes done work on my SUV a couple of times already and its been great every single time. If he can hell, work with you and try and save you money. I already made plans to go back and finish up on other work that still needs to be done. I highly recommend Kremko Automotive if you ever need honest and dependable work done on your vehicle. Keep up the fantastic work guys!!! Ill be seeing you all soon! Thank you Ray!!

Ch
Review №15

A repair shop that lives up to its marquee.The claims of bringing back Honesty, Dependability and Affordability ring true. They always do the work you ask for them to do in a very timely manner. And while theyre not the type of place to scavenge under the hood for a myriad of other problems, they will politely notify you should anything come to their attention.

St
Review №16

I called ahead of time to make sure they could fit me in quickly due to a busy schedule. Lady that answered the phone said there was no one ahead of me and it should only be 20 minute wait for the entire oil change process. I said Thats great, Ill be there in about 20-30 minutes. I arrived 25 minutes later and the lady up front (who I spoke with on the phone) said the only mechanic on duty had JUST left for lunch and might be back in 45 minutes. So now Im going to wait around for another hour and a half possibly? No way, I called ahead of time so I could take care of this errand with my hectic schedule. The employee was extremely lackadaisical with regard to customer service. Ill no longer be frequenting this business. Ive been going here for years (even before it became Kremco) and its gotten progressively worse each visit. Im gonna look for a Groupon somewhere else cheaper and with better customer service mentality. If you want to keep customers coming back, act like you want them there!

Rj
Review №17

Friendly, honest and fixed right the first time! A+++++

An
Review №18

Had a great experience here and would definitely come back. They took what should have been an incredibly annoying situation and made it easy to deal with. I’ll be coming back for sure 👌

Kr
Review №19

Great customer service! Veteran supporter! Ray was awesome, saved me alot of money

Ma
Review №20

Fast and great customer service. Reasonable prices, will definitely be going there again.

Je
Review №21

Best place for honest repairs. Very nice. Get there early!!

Fe
Review №22

Took the car in because the brakes were a little noisy from a previous job they did. They ended up taking the car for a test drive and messed something up. Now the car doesnt even go into gear and rumbles really bad. It was definitely more like a joy ride as the employee spun the tires out of the parking lot and drove the car really hard. Ray claims its not their responsibility as the car went in for brakes and they didnt touch anything transmission related. They claim the slave cylinder went out and while it seems to be true, he refuses to do anything to help out. He wanted me to get a 3rd party opinion on the car and the 3rd party was unable to determine what caused the car to fail. None the less, the car ran perfect before they took it on a test drive and is now completely useless thanks to the horrible employees that abuse the customers cars. The dealer quoted me $2855 to fix everything. Next step, contacting ASE and the BBB.

ji
Review №23

Nice service

He
Review №24

Never going back. First they advertise the vehicles state inspection, then when you walk in, there is no mechanic on duty? (more than once)

gr
Review №25

Fast and easy service for all my inspection needs, I wont take my trailers or vehicles anywhere else, the best-

Go
Review №26

Had a really bad experience with them. They charged me twice without actually doing the work. This happened because they told me that the two parts I bought from different retailers were defective but on further investigation, they did not install the second part but still charged me for the labor. Will not recommend them.

Gl
Review №27

Friendly and competent service.

Ra
Review №28

Denied to do my state inspection because they were closing soon, while the shop still said Open then I would recommend you to just shut your doors earlier.

Ma
Review №29

Great reliable and trustworthy service

Az
Review №30

Excellent service!! Very professional I recommend it, since since I arrived I explained to the Owner Mr. Ray my situation with my car and he listened to me very attentively and kept me informed of the problems that my car had and what could be done. They left it excellent as I had several problems. Also, Mr. Ray sent me a message to see if my car was working well. This is very good because they are and were aware of my need! Thank you!! I recommend it at 💯%

Jo
Review №31

Very efficient

Information
25 Photos
31 Comments
4.1 Rating
  • Address:4703 S Congress Ave, Austin, TX 78745, United States
  • Site:http://www.kremkoauto.com/
  • Phone:+1 512-441-8889
Categories
  • Car inspection station
  • Auto air conditioning service
  • Auto electrical service
  • Auto radiator repair service
  • Auto tune up service
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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