user
Texas Media Systems
4311 Medical Pkwy, Austin, TX 78756, United States
Appearance

Comments
St
Review №1

Texas Media Systems is a fantastic place to go to. I was able to get all of my photography needs met here. The staff was very knowledgeable and took the time to talk about my purchase decisions. In fact, even in one instance they informed me that I did not need to make a purchase of a more expensive item in order to fulfill a perceived need I had. The drive up from Houston was definitely worth it and I am sure I will return as their are a few lenses I feel I need to have. The service was outstanding.Stan Hall

To
Review №2

Answered the phone, friendly, helpful. Had lens in stock and shipped very quickly so I had it in about 28 hours from time of order. Very happy with this vendor.

B
Review №3

Very happy with this company! I originally ordered the Canon R5 + accessories from Canon USA, but when it had been a month and they couldnt tell me when they were expected to ship (and B&H was no better). I turned to Reddit and found a spreadsheet listing all the places people had ordered their R5s and could update the list to report when they actually got them. Many people were canceling their orders with the bigger companies and ordering from TMS, so thats what I did!My camera and accessories arrived within days (before they were even expected to be here) and Im very pleased to have found this company and supported a smaller size business, especially in 2020.Thanks again!

Ke
Review №4

Ive bought three professional camera systems from them over the past several years. TMS sports a highly knowledgeable and engaged staff that works with you readily to get you the equipment you need, when you need it.

Ul
Review №5

I had a last minute gig and these guys came up BIG for me. If you are seeking a knowledgeable, courteous, and involved place to do business for your camera gear, this is the place. I drove out to Austin from Corpus Christi and I couldn’t have head a better experience. Highly recommended.

Ni
Review №6

Good people, good service, good products. It’s the three ingredients for a great business. I was referred to TMS by some Canon R5 users on Reddit, but actually ended up buying a higher end cinema camera through TMS instead. The process is easy, they reached out and asked if I needed help and when I was ready to made the purchase. They went above and beyond to get my camera out same day before UPS cutoff and I’ll be ready to go for my shoot Monday. I’ll be sending my business partner to TMS for his cameras moving forward, thanks guys!

Je
Review №7

Great Customer Service. Been using them for years. Ask for Leroy!

Ch
Review №8

I recently went to Texas Media Systems for the first time and for a very large frame job. The photographer I purchased a piece from highly recommended them. I met with Dave to fulfill my order and he was incredibly friendly and helpful. I explained what I was looking for and he provided excellent options along with a couple recommendations.

Ch
Review №9

Absolutely awesome group of people, very friendly, incredibly helpful and they do everything possible to get you what youre looking for at competitive prices. Ive bought 5 or 6 cameras now from Texas Media, and I dont even live in Texas. Be sure to hit up Terry or Clint before going with any other site, you wont be disappointed. Highly recommended. Hopefully Ill be passing through Austin soon so I can actually visit the shop in person. Thanks again!Chris

Jo
Review №10

I havent even visited but when I called they spent 20 minutes on the phone with me giving advice about videography, most of their advice didnt even concern equipment. I really appreciated the concern and lack salesiness. I definitely plan to give back by purchasing equipment here when the time comes.

Ch
Review №11

Despite being on the periphery of the film and TV industry here in Austin for the past few years, I had never been to Texas Media Systems. After shooting with a Canon C100 on a recent project, I decided I *had* to own one, and I didnt want to wait for B&H to ship me one. So I paid them a visit.The staff was really great. They were helpful and knowledgeable without being snarky a-holes (which is a problem with at a lot of camera/gear businesses). They have a really good selection of products and they know their stuff. They also were nice enough to inform me that I shouldnt be paying taxes on gear in Texas and helped me get the right paperwork on file.At the end of the transaction, it was great to be able to carry the camera out and not wait for it to arrive via UPS. Plus, this seems like a great local business and Id rather spend my money here. Ill definitely be back for future purchases.

Ke
Review №12

Very quick and responsive to inquiries. Incredibly helpful with my camera lease. I will go to them for my needs in the future.

He
Review №13

Terry put me on the waiting list for a Blackmagic camera a little while ago. He emailed the other day to tell me that he was receiving a shipment of cameras the following day. I paid for the camera and it shipped the following day. I just received it.This may sound mundane. However, anyone thats ever ordered a newly introduced Blackmagic product knows how frustrating it can be. They are usually months late. On top of this, some retailers want a deposit or full payment to be be put on a waitlist. Nothing is worse than waiting an indeterminate time for a product for which youve already paid.Terry Nixon and Texas Media Systems are terrific.

ro
Review №14

If you are looking to buy a professional camera for video these guys are awesome. They made getting my camera purchase quick and easy.

Di
Review №15

This is the second time Ive purchased a Blackmagic camera from TMS, and I live in Florida. When the Ursa Mini 4.6k was released they were way backordered, but Joe took my name and kept me in the loop. A couple of weeks later, a batch of UM4.6ks came in and he made sure I got one. I still have it. I waited to see the reviews on the BMPCC4k and then rented one to test it against my Ursa. Awesome travel camera. But the waiting lists were insane -- again. B&H, Adorama, Samys, everybody had a long list. I called TMS and Ross had a couple of copies on the shelf and was able to ship one to me overnight. Awesome guys, awesome service.

Be
Review №16

I have been a loyal client to TMS for years now. They have great customer service, great products, friendly staff, and are the best option for buying gear in Austin without a question.

Je
Review №17

These guys are pro! This is the type of place we need more of. I know that you can find deals on the internet, but when you need support and expertise there is no substitute for having a good retailer. We have bought multiple cameras from Joe and the guys at TMS. They helped make sure we had them when we needed them, we had the accessories that went with them, and that we understood the nuances of the the camera so we could be effective at reaching our production standards right out of the box.

Th
Review №18

These people are awesome. They are super helpful, knowledgable and nice.

Je
Review №19

I normal buy all my heavy video gear at B&H Photo in NYC but I decided to look into buying from Texas Media Systems because I am an Austinite and they had a good reputation for sound advice. I purchased about $2K for an Atomos Shogun and a $500 Sony FS5 software HFR upgrade at the suggestion of Joe in sales. I later found out that since I wasnt recording into the camera I wouldnt need this software upgrade. Joe said buying this software is like buying a hamburger so there would be no refund. I wasnt expecting a full refund anyway and understand that purchasing software is slightly different. I later left a message with Jessica-President to explain the situation and she never returned my call. I guess the lesson is to buy from B&H as I always get solid advice and would have never been advised to purchase the software in the first place.

Ar
Review №20

We financed equipment and made several purchases through Texas Media Systems, they have all of the latest gear and equipment and can acquire others you may need as well. They have several financing partners they work with to get you the best rates for your equipment. We were very satisfied with out service, We worked first hand with Joe Kelly; he answered all of our questions and concerns relating to our purchases, and gave us fast turnaround times as far as getting our leases and paperwork completed and most important going the extra mile to get our equipment in on time for our needs. We will be doing more business with Texas Media Systems in the near future. - Arsen & Lenny - Ltdezign Productions LLC

Ch
Review №21

Great place to rent audio and video equipment, knowledgeable staff and competitive pricing.

Ph
Review №22

Great place to do business see Terry Nixon

Ro
Review №23

Great place to rent or buy equipment for shooting movies or upgrading your equipment. Great staff that can help you with any problems or questions about equipment.

Al
Review №24

Thanks to Joe and the others at TMS.. always so helpful and knowledgeable!! Thanks!!

Ma
Review №25

Ive bought 3 cameras from them and I live in Los Angeles. They seem to always have good stock of what I need at a good price and good service.

Ma
Review №26

Knowledgeable staff. Great equipment.

Pa
Review №27

This is one of the best dealers of professional filmmaking equipment in the US. We have bought our last three cameras here and they are so easy to work with and navigate financing with. Terry is incredibly knowledgeable and we always work with Leroy who is phenomenal. It is also a true Old Austin business who have been helping filmmakers for decades. Very good place to give your business too, there are names and faces who see you through the whole process which is incredibly valuable when you are investing in professional gear.

Al
Review №28

Tienen muy buenos equipos y te atienden muy bien vale la pena comprarles

Information
35 Photos
28 Comments
4.8 Rating
  • Address:4311 Medical Pkwy, Austin, TX 78756, United States
  • Site:http://www.texasmediasystems.com/
  • Phone:+1 512-440-1400
Categories
  • Camera store
  • Audio visual consultant
  • Audio visual equipment rental service
  • Audio visual equipment supplier
Working hours
  • Monday:Closed
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Service options
  • In-store pick-up:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
Similar organizations