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ATL V.I.P DETAIL LLC (Mobile )
Austell, GA 30106, United States
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Ja
Review №1

Booking an appointment was a breeze and an organized professional process with reminders of my appt, which I appreciated. He did an awesome job with cleaning the interior of my car and exterior. I had dirt that had accumulated over the years in my carpet and seats and my seats and carpet were looking good as new, especially my visors. He was very punctual, polite, and professional. I would definitely recommend for your car cleaning services.

Sa
Review №2

Professional, polite, on time. Excellent job. Only complaint is, was not advertised that if your service location is outside a certain distance, there is a 20 dollar surcharge. Not a big deal but would’ve been good to know ahead of time when I booked the appointment.

Ja
Review №3

Johnny I really appreciate your services! You do a really great job on cars, but my car in particular(lol)...thanks

Ra
Review №4

Dont expect a clean vehicle if your vehicle is dirty and has oxidation. AUCTION VEHICLE - According to Johnny the price we agreed on did not include to buff the truck only hand / orbital wax. In my professional opinion (I was a detailer) it was not performed. But, it did include for me to return the next day to have mud in several places cleaned. I could not believe that I would get a call telling me that my truck was detailed only to find it in a condition that I can only describe it as a JOKE... I understand he may have to wipe a spot here and there but, for the whole truck to look CRAZY is totally absurd. To top it off for him to have an attitude about his LACK OF QUALITY is disturbing. Pictures will be provided. They will speak volumes. Btw he called the police since I was refusing to pay full price for the MICKEY MOUSE DETAIL he and his crew completed. ---------AFTER READING YOUR RESPONSE TO MY REVIEW, Its obvious you DONT understand business. Let me DETAIL it for you - No punt intended. Simply, you took my money and did not DETAIL my vehicle. For you to JUSTIFY your work is comical. 🤡🤡🤡🤡

Ky
Review №5

I had tons of dog hair that needed to be removed and they came by ahead of schedule and did a fantastic job

La
Review №6

OVERALL GREAT SERVICE! I will not be going back to a Car wash! They were very professional & was able to fit me in busy schedule with me calling in last minute.

Co
Review №7

I will be booking again. Both of my cars were cleaned and the service was excellent. Easy online booking. Communication was great. Saved me a trip to car wash for over a hour.

J.
Review №8

1st off.... theyre mobile! Super handy when you have a bazillion children. And they were available same day!My car looks brand new ...I can almost cry. It wasnt a rushed job either and great rates!He cleaned in places I wouldnt even have thought to check... very satisfied

Im
Review №9

My car is so clean and smells so good. Literally looks brand new. They are so friendly and professional as well!

KA
Review №10

Black Owned Business.I called & ended up speaking with Johnnie, the Owner who was tied up servicing vehicles for an upcoming car show. However, even though I didnt have a mobile appointment, Johnnie stated if I came to his location he would take care of me. & that he did. Ive been in a rental SUV for over a month through various elements - Johnnie & Ronnie made the vehicle look brand new. The finishing touch of air fresheners in the vents & the leather seats thoroughly cleaned was worth the $40.While the cleaning was in process, I went across the street to Dollar General to past the time. About a 1/2 hour later, Johnnie came inside with my keys & told me I was good to go. Talk about great customer service & being happy with the outcome went hand and hand.I have now been summoned to set up family members vehicles to get serviced, which will be easy to do on their website. Ill see Johnnie a few times over before heading back home.

Br
Review №11

He was very professional and thorough! I would definitely recommend and will be using this service again.

Ke
Review №12

I’m so pleased with the results!! I will definitely be using their services in the future.

Sh
Review №13

I will definitely be pursuing legal action. My door handle was snapped and broken off completely at the time of my service. I have pictures, videos and texts showing him at fault and being nasty and unprofessional about his error. Yes, my handle was not all the way on but it was “securely” attached through a lever leading inside the car on the left side and he snapped and broke it off completely which had to take great force. Careless and not paying attention. I’ve had my car serviced and did Lyft for over a year and never had an issue with anyone pulling off the handle and he complained about having to make up for the situation which he didn’t because now I have an eye sore on the outside of my car and when I do replace the handle, it will be black and my car is silver so now I have to worry about having it painted. Huge inconvenience and poor customer service. Said he would have it painted once replaced then text me to not call him again. I have everything documented and will be moving forward with justification. The nightmare experience of a lifetime. Severely unprofessional with no remorse for his mistake. Run!In response to the owner. I stand firmly on everything I have said and have already started to report you. I will post screenshot of text and video I have. He said he would fully be responsible and gave me his word about the handle staying on then when I text with a question, he replied dont text me anymore and gave a harassing phone call afterwards that I had to disconnect that was recorded as well. Future customers. You’ve been warned.No one is reading his storybook. The pictures and texts speaks for itself. I have filed a claim. Now I’m convinced majority of these reviews were written by the company itself. I am disgusted sh this experience and no remorse. Now I’m riding around without a door handle.The glue he used that stained my car to keep the handle on in the meantime came off in less than 24 hours. Leaving my vehicle how it wasn’t before he came and that’s the bottom line. It was how poorly he handled the situation as a business owner. He’s admitted to fault but doesn’t feel to be responsible because of lack of morals. Insurance company has been notified.The owner snapped “off” the door handle. Plain and simple. I have before and after pictures I will freely send to anyone who would like to see. Imagine getting a service for your car and it becomes an eye sore when they leave when all the parts were “securely” attached without falling off whatsoever. Karma will handle this situation as well. I’m just glad I stopped this crazy person from drilling a screw into my door after they drilled a a screw into my handle as if that’s how it was found. Wrong. You damaged something that was completely fine as you incorrectly quoted was like for over 2 years, really 1 but that only means it was securely on attached at the end of the day. Take responsibility for the mess YOU made.Already screenshot your original post response. You’re done. It the 5 feet men that’s always the most angry and bitter. Doesn’t even have a shop and attempts to put someone else down. My one neighbor that asked has been informed smh. Just moved here and it’s Austell where you service. I’m glad for this changed message too. I screenshot as well lol. My neighborhood has 4/5 stars on apartments.com by the way. It’s a midpoint between Smyrna, Austell, Marietta. No crime and it’s quiet here. Miserable person who deleted their first review. I still have it plus the video and pictures and texts. Review is justified and stands. Grow up. That’s right you couldn’t pass 5’2.

L
Review №14

Yes! I couldnt be happier. He took his time to clean every surface in my car. That I a big deal being that I have a toddler who snacks in the car. I cannot express enough my pleasure with the work that was done.

De
Review №15

This is the company your looking for! My dog had an accident in the backseat and my car was destroyed by my kids. Not only was I able to get a same day appointment but the crew arrived to my house early and took care of everything! My car looks brand new, smells brand new, and they exceeded my expectations. Thank you again

Re
Review №16

Johnny did an amazing job! I have two young sons and my Sienna looks like new. The price was very reasonable, he was on time and professional. I will definitely be using him again!

Je
Review №17

They were on time (actually early) and very professional. They did a great job and invited me to point out any areas that needed extra attention. Would use them again without hesitation.

T
Review №18

This mobile service is the best. This company was able to clean stains I didn’t think would every come off my car seat! The inside of my vehicle looks like a brand new car! Mr. Edwards was very professional and time efficient.

Am
Review №19

I called Atl Vip last minute because a different detailing place cancelled on me after I had driven there. He was able to fit me in same day, arrived earlier than expected, and did an amazing job. I ordered interior detailing and pet hair removal, and he went above and beyond. Not only did he come to me, he immaculately detailed the inside and outside and I felt like i was driving my car off the lot at the dealership again. Pet hair removal can be such a pain, but he did an amazing job. My car looked and smelled great. His prices were very reasonable and I’d definitely use him again.

Jo
Review №20

Johnny! You did an amazing job on my car. I really appreciate it. I am also impressed that you worked me in on Saturday like you said even without a reminder. That is excellence!

Le
Review №21

ATL V.I.P. Detail was professional, punctual, delivered a great service, and demonstrated honesty when no one was looking. Thank you and I look forward to your service in the future.

Ka
Review №22

Best interior detailing!

Au
Review №23

They were very professional. On time, and did the job right the first time! I would definitely would recommend them.

La
Review №24

The best work I’ve ever received! And the prices are more than reasonable! I live in Newnan Ga but just happen to be in the area but they have a loyal customer! I will be driving there for all my future car detailing.

Wa
Review №25

Very good work

Ko
Review №26

This place does a great job, and sets a good time expectation. I got the the full service package done. They were very thorough and paid attention to detail. Very pleased with the outcome, so I will be using them for future detailing.

Ki
Review №27

Great job! I couldnt be more pleased! I had a clean up emergency and needed my back seat shampooed. I called and he came to my location with in a couple hours. I will definitely continue using V.I.P Detail

Ul
Review №28

Courteous and professional. And they did a damn good job on “my baby”. I have found my new car detailer.

Sh
Review №29

Came to he house winthin an hour and did a great job of detailing my mini van! Now it looks great and smells good too! Thanks guys

Ke
Review №30

Johnny always does a great job washing my car. He takes his time and pays attention to the details

To
Review №31

They did an awesome job. They were very nice and professional.

Dy
Review №32

They do way more than most places. I was very impressed with their services and highly recommend.

Pl
Review №33

Prompt response, convienent service

SF
Review №34

Very quick and easy.

Mi
Review №35

Came in for a car cleanup. should have been $25.00 but was charged $260.00this was a 3 week old car.said they did a full detail, if they did they waxed over dirt on one sidedidnt clean the wheelsthey shampooed the carpet in a 3 week old car? and left it wet andsmellingthe owner offered the fix what we thought was wrongbut for $260.00 there should not have been anything wrongbig rip off!!!!!!!

Information
100 Photos
35 Comments
4.6 Rating
  • Address:Austell, GA 30106, United States
  • Site:http://www.atlvipdetail.com/
  • Phone:+1 770-527-5401
Categories
  • Car detailing service
Working hours
  • Monday:Closed
  • Tuesday:10am–5pm
  • Wednesday:10am–5pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:10am–5pm
  • Sunday:10am–5pm
Health and safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible toilet:No
Planning
  • Appointments recommended:Yes
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