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The Cleaning Authority - Denver East
4022 S Parker Rd, Aurora, CO 80014, United States
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Cy
Review №1

This team is so awesome! They show up on time, they are efficient, polite, and detailed. Their quality of work is superb! I use them monthly and they do the detailed work I am unable to do.

Ga
Review №2

Sharece, Teneil & Elysia came early today and got right to work. Good job and very pleasant.

Le
Review №3

The staff are very professional and do a great job. Very efficient and pleasant!!!!

Ki
Review №4

I paid for the initial deep clean and set up biweekly service. They were here for a fraction of the time advised would be needed for the initial clean, and the inspection after the supposed deep clean advised all was completed. That was not the case. An appointment was set for someone to come out to view missed areas that were part of the listed cleaning, and when no one showed at the schedule time, I called to see if they were still coming. I was told they forgot and would reschedule. Someone finally came out, and made a list of all the missed areas and asked for the cleaning crew to complete during the scheduled cleaning. Unfortunately, not only were most of the items on the list not completed, but the kitchen that was on the rotation for the normal cleaning (that should have been completed during the deep clean) were not done. I called the customer service manager that came out and documented all the missed areas advising of the fact that I spent 384 for the initial cleaning and another 135.00 for the 2nd cleaning and I expected the work paid for to be completed and I would be canceling further service, and she had not had the courtesy to call me back. If you are concerned with quality service, consider all other options

Ch
Review №5

First clean with TCA today and will already recommend. Friendly staff from the office to the cleaners. App makes it easy to pay, schedule and get notifications. Very happy I contacted them!

Mi
Review №6

I used The Cleaning Authority for about six months in 2021. Their prices were excellent, but their actual service was inconsistent. Sometimes they missed things, and I provided feedback, and it got better. At the end, they changed teams after we had another disappointing experience, and the new team did a worse job.If you dont really care about your house being really clean, just kind-of clean, then The Cleaning Authority is a pretty good deal. But if you care about things really being cleaned consistently well, I cant recommend them.

Ca
Review №7

Sharece and Teneil and Whaje did a great job cleaning today. My house looks great! Thank you.

Ba
Review №8

Cassi, Olivia, and Malikan did an awesome job today!! Thank you for your hard work and great work ethic, which is lacking in today’s work force.Again, thank you!

De
Review №9

They recently gave new cleaners and good cleans are even better. They are committed to quality

Ka
Review №10

Awesome job especially with only one ladywho showed up. Kudos to her. Did nice job.

Su
Review №11

The team who worked at my house, Sharece, Ashley, and Eddy, did a wonderful job. They were professional, diligent, knowledgeable, and most of all kind and caring. It was a pleasure to have them in my home, and their work was outstanding.

Di
Review №12

Ladies did a beautiful job cleaning the house. There were three that came and they coordinated all the duties amongst themselves - who was doing the bathrooms, who was doing the dusting,who was dry mopping and wet mopping the floors. They were very professional and friendly. I would recommend this service and the price is right! Good job ladies.

Cl
Review №13

The TCA team has been very good to work with. They’re attentive to things I point out, work fast and efficiently, and do a great job. They’ve also been accommodating when I needed to change my cleaning day, and have provided consistency by sending the same team each time.

Ma
Review №14

Gaby and Xiomara were super. They were so efficient, working non-stop the whole time and so thorough.They were friendly and answered all my questions, responded to all my requests.I felt very comfortable having them in my home.These two are a super good team. They not only clean, they polish until it shines.Once again Gaby and Xiomara did an excellent job and left our home super clean and sparklingThese young ladies are such a good team. Construction has been going on next to us resulting in a layer of dust over everything. When they left it was squeaky clean and shining

Di
Review №15

Olina and Stevie do nice job. They bring everything and get to work quickly and work steadily. They know my house so I can work outside and get other things done.

Ro
Review №16

Great job today!. They were so fast with 3. Appreciate you taking the care in my home. See you next time.

Ti
Review №17

We have this service every 2 weeks and have always had good experiences. If there is ever a problem they respond very quickly and will return to address. Will continue using Cleaning Authority and would recommend to anyone.

Ka
Review №18

The team is on time and does a through job. Our home is clean and we appreciate their time to make it so. Good job!

Ro
Review №19

Toni and Ali were very professional and did a good job.

Wi
Review №20

The ladies arrived on time with all of their equipment and supplies. They immediately started to work and didnt stop until they were done. They did a fantastic job and I would highly recommend their service,

St
Review №21

Great people. Caring, understanding and above all, do a fantastic job. I moved, bought a new home and I called them up and asked for the same crew, after settling in. Could not speak more highly of them.

KA
Review №22

We have used The Cleaning Authority for many years. After using other cleaning services in the past, TCA is the best value, most reliable and efficient. I love that they don’t use chemical cleaners for the sale of our family and their employees. Thank you TCA for helping keep our home clean!!

He
Review №23

They do a nice job, and their people are always professional and pleasant. Since I am a working mother, I really appreciate their help.

Am
Review №24

Love coming home to a clean house! The team did great today.

Li
Review №25

Sharece, Ashley, and Teneil did an excellent job. Thank you!

Di
Review №26

Thank you Olina, for an amazing job today! I appreciate you 😊

Br
Review №27

Have had them for about a month and so far so good. Are they perfect, no, but they do a good job. Id say they error slightly expensive, but they do treat their employees well from what I can tell.

Ma
Review №28

Had our first clean today and it was excellent. On time, professional, and a very clean home.

Ci
Review №29

They went above and beyond to do special things we asked - dust a hangin light fixture, clean orange residue out of corner of shower - and also searched for an expensive knife they heard we had lost, even searching in our outside garbage bin. Wonderful! But then after they had left Phil found there was still debris not vacuumed up between the coffee table and sofa. So I loved their spirit of effort but one little spot was missed

Ma
Review №30

I’ve been using the Cleaning Authority for over a year and they always do an exceptional job. Olina and Sharece normally do the cleaning and they are the absolute best!

Ka
Review №31

The cleaning team always texts me before coming so I know when to expect them. They are very professional and my house looks great. I love coming to a clean house. My cleaning team is fabulous, I get the same team time after time. This provides me with peace of mind not having to wonder who’s in my house. Thank you Carol, Tiffany and Sam.

Sh
Review №32

Once again I have to say I love having my whole house clean at one time instead of just a room at a time when I do it. Every month it brings me great JOY & HAPPINESS. They are very efficient I would recommend the Cleaning Authority with no reservation.

J
Review №33

As always, excellent & diligent. Friendly & detail orientated. The place shines.G.Rains, Parker, COJan. 2021- Another great visit.Cassie & Olina really know what to do in a timely manner to make the place look super.March 2021- What a great group! Cassie, Olina & Stevie know exactly what to do and get it done with super coordination & no time wasted.

Mi
Review №34

The Cleaning Authority has always done a great job. Lorena and Jesus were here today, and they cleaned really well. The house looks so nice!

Ka
Review №35

The cleaning crews are always friendly and do a good job with my 4 bed 3 bath house. It usually takes them 1.5-2hrs and they sweep, mop, dust vacuum and do all bath rooms! I really appreciate the attentiveness to my kitchen!

Ma
Review №36

If things are not to your liking, they will fix it. I know from experience. I value this quality in a company.

BA
Review №37

Very nice ladies and very good at their job. Im a happy customer.

Sh
Review №38

The staff thoroughly cleaned our condo... bathrooms shine, my carpet looks great, as does the kitchen, and all surface areas dust-free even with my too-many knick-knacks. Very satisfied!

Mi
Review №39

Great service!! From the quote and evaluation process through our first set of deep cleans; the team did a great job with cleaning our home through and through. Very happy and pleased with everything. Great job! If you’re in the market for cleaning servfor your home, highly recommend Cleaning Authority Denver East.

AJ
Review №40

The owners son is unprofessional and is flat out dishonest. I was over promised and never delivered and he made every excuse why the crew never showed up and then scheduled me a completely different day and time and no one bothered to confirm. I would NEVER recommend this company.

Ka
Review №41

I had a post-remodel deep cleaning. The Cleaning Authority staff arrived and got to work. They were very polite, conscientious, and did a great job. I glad I called them, and Ill be having them back regularly!

St
Review №42

The cleaners are very quiet as they are cleaning. They provide the overview of what they will be cleaning that day. The only thing that I feel detracts from the service is having to introduce new people each month to the house. It would be so much easier if the same people were able to come each month. I have started requesting the same cleaners for consistently. I will give kudos for flexibility of scheduling - my schedule can be difficult and they are always able to accommodate.

Di
Review №43

The ladies did a wonderful job today. Bathrooms looked great and all furniture dusted properly. Kitchen done. No complaints today. Thanks ladies.

J&
Review №44

Cleaning was well done. Thanks

mi
Review №45

Pleasant personalities, no wasted time.

Tr
Review №46

The team at the cleaning authority are professional and reliable. I especially appreciate the work that Lorena does. I always request her and her partner because the quality of the work is fantastic. I would recommend them.

Ch
Review №47

They do the same excellent job every time. You can count on them.

Ju
Review №48

Their prices are very competitive! I love the rotating deep clean schedule and Im saving money and having them clean more rooms than my last cleaning company. So far so good!

CH
Review №49

Very professional. Did a great job

Ja
Review №50

Excellent job! I love coming home to clean, fresh home. The team did a wonderful job and paid attention to detail. Very satisfied customer!.

Me
Review №51

I have been using the cleaning authority for one month now and my life is significantly cleaner and happier! They do a great job cleaning my home and help me stay on top of everything that needs to be done around the house.

Ly
Review №52

The employees are always prompt, polite, respectful and provide excellent cleaning services.

Cy
Review №53

Keysha, Denni, and Tiffany were efficient and thorough in my cleaning. Even my very difficult to clean bathroom mirror looks great!

Su
Review №54

Great job today! I appreciate it!

Ni
Review №55

Great cleaning and service. Professional and great pricing. Great with dogs too!

De
Review №56

The girls were great! Super personable and friendly.They did a really good job and I am really happy! Thank you so much! 😃

Ca
Review №57

These girls work so hard to do the very best they can love this place!!

je
Review №58

We had an initial deep clean done on our lived in house. The ladies were professional and thorough! I am very impressed!!

El
Review №59

I have used the cleaning authority for years and we are very satisfied with the quality of work being done. If there has ever been an issue they are very responsive and willing to correct right away.

Am
Review №60

Absolutely wonderful! It’s always the best to come home after they have cleaned the house!! They do such a great job!

Ju
Review №61

Sam and Jordan did a good job today. Thanks.

Je
Review №62

Kayleigh and Toni did an amazing job

Da
Review №63

We chose The Cleaning Authority for our needs as two working professionals with a young child, falling behind on our cleaning. We absolutely appreciated the cleanings on a schedule and worked out perfectly for our busy lives. The best part - the front office staff is courteous and an absolute pleasure to work and communicate with. I was in communication with Ryan - ever since I first used their service for a deep cleaning on our old house while moving out, and all throughout - Ryan has been the consummate professional but yet also so very personable. TCA Denver East will listen to you and fit to your needs and schedule.

Ma
Review №64

Great and convenient service. Im very happy with the people and the service as a whole.

Br
Review №65

I’ve used Cleaning Authority for a couple of months now, and am impressed with their service and overall quality. Any issues I have had have been addressed very quickly, and I really appreciate the managements attention and communication. Yesterday I had my house cleaned by Xiomara and Gaby and was very pleased with their work. I came home from a long day at work; and thoroughly enjoyed just being able to relax with my family knowing my house was cleaned to my high standards. I really noticed their attention to detail, and very glad I hired this company. Thank you!!

El
Review №66

Cassie and Olina are the BEST! They are professional, thorough, and go the extra mile. Absolutely worth every penny!

Cr
Review №67

We have been using Cleaning Authority for about 6 months now and are satisfied overall. Weve had a couple quality issues over the months, but Management was very quick with their response and resolution. We requested that Lorena/Flor/Rosa be assigned as our regular clean team after they did an amazing job on re-service, and since theyve been doing the cleaning, there have been no problems. They do quality cleaning and pay attention to detail!

Ke
Review №68

Had our initial clean with Sharece & Jordan. They did a great job. Very impressed with the overall quality of the cleaning. Thank you!

Je
Review №69

I am preparing my house for the real estate market, and needed a company that could do a very thorough one time cleaning. After the crew was done, Cassie and Olivia, did a fantastic job and left my home incredibly clean and smelling great. Prospective buyers will be impressed with the showings. I would use them again and recommend them to everyone I know.

Ci
Review №70

Toni & Jordan were very quick, detailed, polite and professional . Great team!

Lo
Review №71

Apparently they dont want business. I scheduled 2 appointments and they didnt show up or call either time. I was told I would receive a call from a manager. That was 3 days ago and Im still waiting. Do not use this business.

ca
Review №72

I love Cleaning Authority! They are professional, friendly, fast and thorough. I highly recommend (and have to several others). We use Denver East.

Je
Review №73

Was so challenging to schedule by the time cleaners showed up it was so late in the day we had to refuse service.

Sh
Review №74

I have been putting off hiring a new cleaning crew for months- but my house has become a disaster zone since previous cleaning person stopped coming Ste covid hit and I couldn’t put it off an longer. I was embarrassed about the state of my home, and I also have a... unique... style, and have a lot of stuff that could be offensive to some. I had nothing to worry about! There was no judgment over anything, the state of my home or anything in it. I was at ease immediately having these ladies in my home- covid precautions taken(I’m very high risk), and they actually enjoyed some of my decor others may be offended by. They were happy, positive, pleasant people with upbeat attitudes and great personalities (when we chatted for a few minutes when they were done). They did a phenomenal job, working around my clutter (I’m in the outdress of reorganizing like, everything!), they were extremely detailed, and re-cleaned a couple areas simply because my tiles and counters tend to leave streaks after products dry- instead of settling for, “ that’s just the way it’s going to be,” as well as discussing with me what products have been used in the past to avoid streaks. I could not have been happier with the team sent- Keysha and Jeannie, then the quality control, Kat. I totally adore the team assigned to me, and am so happy. I feel like that is something that was considered after my walkthrough/ estimate with Ryan, and it feels like he chose a team that would be comfortable in my home, and that I would be comfortable with. I also want to note here, that I’m also really impressed with what I was told by Ryan about the company’s reaction to covid and how they have ensured that their employees are taken care of during this difficult time. I was told that they laid off no one, that even though their # of homes decreased the employee’s paychecks did not even if they are cleaning less homes, and that they are in no way pressured to come to work if they don’t feel well or may have been exposed. This was really important to me, I really wanted to support a locally owned business that was supporting their employees, and if this is all true I feel like this company went above and beyond to support & protect their employees- and clients, by adding extra sanitizing steps without extra charges. Beyond “Just” cleaning, there is an unspoken service provided here- in a time when I don’t leave my house and have no visitors, it was nice to have safe face to face interaction with other (really cool, happy, upbeat, interesting) human beings... not only do I have a really clean house, but I also feel uplifted and a little more engaged with humanity. I truly couldn’t be more impressed! I also wanted to note that pricing is beyond reasonable, and much less than a quote I got from another service years ago. The first 2 cleanings are slightly more, not much, to ensure a very clean canvas for them to continue on. You can also say, for example, my guess room doesn’t need to be cleaned often, so they will eliminate the cost of that room from regular cleaning, but will provide the cost for cleaning that room when you want to add it on (for example, I think my guest bed/ bath is like $10). I think it’s also great that they sign a regular team to your home, so you don’t have different people all the time. Also, they have a very specific and extensive check list to go off of, so you (& they) sideways know what’s to be done and what to expect (including things like wiping baseboards and door jambs!). They also have a rotating clean schedule with 4 rotations, so each time a different area gets a little more attention, things that don’t necessarily need to be done every clean. Having had someone clean for years for me in the past, without a list, things could be inconsistent, missed, forgotten for months... that’ll never happen now! I knew that I’d be happy with the results, but I am actually crazy impressed, and I really couldn’t be happier!

Ja
Review №75

Xiomara and Estela showed up on time and did an amazing job cleaning my home today! I am rather particular and was so impressed with their work that I have requested they be our cleaning crew regularly. Ed is also great at making sure we are satisfied. After trying a few cleaning services, I am thankful we have found one that strives to meet our expectations.

Li
Review №76

We have been using the Cleaning Authority for almost a year now and have been more than satisfied with the quality of service. Cassie has been our consistent member of the cleaning crew and she always makes sure everything is cleaned to our satisfaction! She takes pride in her work and is a great representative of the company.

Be
Review №77

Outstanding service very friendly and thorough could not have asked for a better cleaning company.

Ro
Review №78

Great job today Carol, Tiffany and Sam.

Am
Review №79

We have been using The Cleaning Authority for a couple of months. I absolutely love their rotation cleaning system because items get deep cleaned! Cassie and Tiffany are always polite, fast and great with our dogs and leave our house so clean! I love that the company provides benefits to their workers as well!

La
Review №80

Always do a great job

Je
Review №81

Love Cleaning Authority!! They did a fantastic job making my house feel like a home again!!

Ka
Review №82

We started with the Cleaning Authority after realizing our previous cleaners were being mean to our dogs. All of the Cleaning Authority staff has been nice to our pups which is the most important thing to us. After our first cleaning, the Cleaning Authority lowered our bill (unheard of!) In general I would rate our cleanings as an 8 out of 10 but this week Xiomara and Estela did a perfect job. I only wish we had the same cleaners every week but either way we trust the Cleaning Authority.

Po
Review №83

Request Teneil, she ROCKS!!!!***** 03-02-21 UpDate ******Every time Teneil and her teams come, I could write a paragraph on how good she is.Request Teneil folks, you cant go wrong!

Lo
Review №84

Well done

Ke
Review №85

I have been a customer of The Cleaning Authority Denver East for quite awhile now. Cassie and her team always do such a great job and take such good care of my home! I really appreciate what they do and the fact that it gives me back so much of my time!

Ch
Review №86

I loved my experience with the owner that I met with initially and the two women that came to clean my home! My home was spotless! Best I’ve ever seen actually. My only disappointment is the lack of communication from the scheduling department. The first appointment I had to call twice to get the actual date of service. And still have not received a call back from them to switch my second cleaning date.

Mi
Review №87

I appreciate the care Cassie & Tiffany take while in our home. I also like dealing with a nation-wide organization that provides a well-trained, screened and insured staff. The team is always responsive and flexible.

Li
Review №88

Great team that came today. Good communication with the team.

Ch
Review №89

Great and thorough as always! Thank you Denni and Keysha

Li
Review №90

The cleaning crew is amazing! They always do a great clean!

Co
Review №91

Good conscientious work, highly recommendable.

Mi
Review №92

Jesus and Lorena did an amazing job at our home today! Things had gotten pretty rough around the home with the stress of the pandemic, and their work was wonderful!

Al
Review №93

First cleaning was horrible. They came back that day to fix the issue. Gave them a second chance and the cleaning was horrible again. They do the extreme bare minimum and do not provide what is promised on deep clean rotational days. I would not recommend this company.

Br
Review №94

Very professional and friendly. They do a great job!

Ei
Review №95

I love this company! Thank God we finally found a great and fast cleaning company of friendly people. Sharee and Jordan and Jordan certainly did all we asked and the extra mile with a smile! Thanks and see you again, and again!

An
Review №96

They always do a complete, professional job.

St
Review №97

Very good. Floors mopped and everything was cleaned.

Pa
Review №98

We needed a good quality clean in a short turn-around timetable. Thank you Cleaning Authority.. Aaron, Tiffany, and Tiff for providing outstanding service!

Ra
Review №99

We like the work that the folks from Cleaning Authority do. We appreciate the kindness these folks show to our pets. We would like for Jesus, Lydia and Joceline to continue to clean.

Gu
Review №100

I contacted these folks because I live in a home with a big dog and two roommates. We all work and the dog tracks in mud and sheds, and every time the cleaners leave, our home is very clean. Shouts out to Teneil and Jordan, as well as Lydia and Jesus, who showed up early today and rescheduled because we werent ready for them. TCA makes it super easy to move cleanings, reschedule, and they are very clear about what exactly they will do each time they visit your home. Its honestly taken a huge responsibility off me having them clean for us, so thanks to yall.

Information
17 Photos
100 Comments
4.6 Rating
  • Address:4022 S Parker Rd, Aurora, CO 80014, United States
  • Site:https://www.thecleaningauthority.com/denver-east/?utm_source=GMB&utm_medium=organic&utm_campaign=aurora
  • Phone:+1 303-997-1511
Categories
  • House cleaning service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–6pm
  • Saturday:Closed
  • Sunday:Closed
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