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United Services
631 Plum St, Aurora, IL 60506, United States
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Em
Review №1

Cannot recommend this company enough. We have used them several times over the past year taking care of my moms house. They are so easy to work with and great service. They are quick to deliver and quick to pick up. Heather has helped us numerous times on deciding on the right sized dumpster to get. They are wonderful! thank you so much!!

sh
Review №2

I had a great experience with United Dumpster service. Heather helped me choose the right size dumpster to do the job for me. It was delivered on time and picked up early per my request. Drivers were very friendly and courteous! Would recommend, ...and would definitely use again

Ka
Review №3

Would definitely recommend- 10/10 would use again if I need these services again.Very friendly people, & quality service!

ph
Review №4

I suffered the worst loss of my life...my basement flooded in our brand new house that we just moved into and ALL mine, my kids and my husbands memorabilia were still sitting in cardboard boxes when the water came in. Needless to say we were in a crunch and this all happened on a Saturday no less, but the wonderful employees at United were such a help!!! Heather was the person who assisted in figuring out what size dumpster we needed and then Joey was the superb driver who not only came out to deliver the container but saw my husband struggling to move some items and he lent us a hand spending well over an hour of his personal time on a Saturday evening to make sure we got out anything salvageable from the basement. THANK YOU UNITED SEPTIC YOU ARE THE BEST!!!!!!!!!!!!!

Al
Review №5

Rented a dumpster from these people for a client of mine.The driver, a 71 yr old man walking with a cane, said he would be back in an hour to pick up the dumpster.They showed up a few days later. When they took the dumpster, the mattress had fallen out with other various items.I had to drive all the way out an hour away to the customers again to pick up the items.The driver could have picked up the few items that were outside the dumpster. The company should hire someone who is more physically able to pick up a few items. Heather was nice enough to give me a small discount, however I lost $$ out of renting this dumpster after paying the dumping fees on the items that fell out of the dumpster. Ive worked with many other dumpster companies and never had any issues as this situation.I dont have a problem with old people, but why did they seriously hire a 71 yr old man for this job?

Ta
Review №6

I ordered dumpster last week and Heather was awesome helping me figure out what dumpster i needed for us to redo our roof.. And the NO WEIGHT LIMIT FOR SHINGLES IS A INCREDIBLE DEAL... And Next month i will be getting a 40 yard since there company is the only one around that carries them.

Ja
Review №7

I ordered a dumpster and they brought out a smaller one than ordered. I called and asked to have another brought out during the job since the one they brought was the wrong size and they brought one right away. Great! Right? Nope, they charged my credit card three times which the credit card company picked up as fraud and canceled my card. United refused to pick up the dumpster until I paid extra from what was agreed upon originally. I tried to work with them but the owner who is too old to argue hung up on me and told me that the next day hed pick up the dumpster and dump the garbage on my driveway. Guess whats on my driveway? A big pile of garbage. Thanks, United dumpster. Next time own up to mistakes than can happen and work with customers.

TA
Review №8

I Rented Dumpster To Empty My Shed, Very Fast Delivery, Reasonable Price.

Br
Review №9

This company is great, always accommodating to last minute requests.

19
Review №10

Worst customer service never trust these people!

Pa
Review №11

I have called two times asking questions about their services and both have been so unpleasant. As a residential costumer, is not like we need their services all the time; therefore, we have questions and its your job to answer professionally if you care about your business. The lady that answers the phone both times that I spoke to her has been very rude and unprofessional. If there was an option to not give a star I would do it because one star for this customer service is to much.

Information
6 Photos
11 Comments
3.3 Rating
  • Address:631 Plum St, Aurora, IL 60506, United States
  • Site:http://www.united-dumpster-rental.com/
  • Phone:+1 630-882-8833
Categories
  • Garbage dump service
  • Fire damage restoration service
  • Garbage collection service
  • Roofing contractor
  • Waste management service
  • Water damage restoration service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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