user
SERVPRO of Aurora
3455 Fox Hill Rd, Aurora, IL 60504, United States
Appearance

Comments
Ia
Review №1

The Servepro crew from Illinois who came out to NJ were lifesavers! My wife and I were very impressed with their knowledge, hardwork, and understanding. Alec and his team were great! We were exceptionally happy with the service and fair price!

Li
Review №2

The ServPro team lead by Alec and Rob were amazing. Our basement was dirty and wet from the hurricane and they guys took care of everything in a professional, knowledgeable and responsive way. Highly recommend.

Je
Review №3

These guys saved me!!!! They fixed my basement in NJ after giant storm and major sewage back up in my basement. It was awful but they responded quickly and they worked so hard! I appreciate all their effort and although my basement had to be gutted, it is now clean, safe and odor free! I highly recommend Servpro!

Ma
Review №4

The ServPro service continues to impress me. Our basement flooded this AM, and what could have been a huge loss for us was quickly mitigated and drying in under 3 hours with the assistance of ServPro and a local plumber. Alec and his crew were professional, fast acting, knowledgeable and polite. I can’t recommend this company enough. Thanks ServPro

Da
Review №5

Very professional friendly staff who did an awesome job on carpet, duct and upholstery cleaning. My house looks beautiful. Thanks ServPro!

ke
Review №6

Highly professional and timely staff. They deep cleaned and sanitized our office for the safety or our customers and staff. They were a pleasure to work with and we highly recommend their service!

Gr
Review №7

We called them in a panic when our basement flooded and they truly made it like it never even happened. They were so friendly and it felt like they were close friends. I would highly recommend them because of their work and professionalism.

Mi
Review №8

Very professional! I highly recommend using Servpro of Aurora! The workers were very professional and respectful while working in my house. Truly, like it never even happened.

Ch
Review №9

Servpro Aurora is a great company to do business with. Excellent service, professional and knowledgeable!

Ri
Review №10

Had a strange musty smell coming from my 1st floor. Turned out to be sewage backed up in the crawl space. I have a large 1900+ basement/1st floor with only a 1 foot crawlspace. From the first time Servpro of Aurora showed up they were extremely professional, got all the water and sewage pumped out. The damaged section of the basement encapsulation membrane was also removed with zero residue left behind. They also brought in air scrubbers and high end air drying machines for the crawl space Super clean work, on time, responsive and highly professional. Estefany Sanchez, the Servpro Crew Chief made sure everything was done with zero issues and was in constant contact with me to reassure me everything would be taken care of. Thank you Estefany.

Ch
Review №11

Servpro took care of the mold issue in my attic and I also had them clean by air ducts. They were prompt, professional, clean and friendly. I would definitely use them again!

D
Review №12

Quality, courteous, prompt staff. New what they were doing and followed through as promised. I would highly recommend and use again!

Em
Review №13

Very professional. I would highly recommend to everyone. We called them when our basement flooded and they fixed the problem so fast it was as if it didn’t happen.

De
Review №14

They did a great job dealing with our sewage backup! The new owner has completely revamped the business!! Will call again with any issues!

Ma
Review №15

When my basement flooded, I called them in a panic and they were super efficient in their response and fixed the issue in no time! Would highly recommend for their professionalism and response time.

Au
Review №16

Due to the local flooding, my basement was filled with water. But thanks to Servpro of Aurora, they were proactive and quick to immediately fix my water damage. They went over all the steps that they were taking and respected me and my property when working. Thanks to ServPro back to working order.

mi
Review №17

I am not much of a review guy but really feel compelled to share my experience with ServPro of Aurora. I woke one morning to a strange sound and quickly found that I had a pipe break and water was flooding my finished basement area. After getting through the panic stage and turning off the water to the house, I grabbed everything I could save.Not knowing even where to begin I blindly called ServPro for whatever assistance I could get. Very quickly, the owner had a couple of guys on site to check it out and I felt comforted rather quickly. It was very evident that they have done this before and knew what they are doing. They were extremely calm and professional while the world was spinning out of control on my side.From that point, they did everything---cleaned everything up---removed, saved, restored my furniture.....actually provided the carpentry to replace the damaged wall and flooring...assured that the area was clean of mold or any after effects. I could not be more satisfied.Most importantly, as a consumer--they really did everything and genuinely seemed to care about our family as people--not just another job. They were always professional, prompt and forthright in our conversations and really worked with us to satisfy our needs from the moment I made that first call at 5:45 in the morning until I got by basement back.I sincerely hope nobody has to go through the process of a broken pipe and the damage that occurs, but if you ever do---do not hesitate to reach out to ServPro of Aurora---they were really awesome when my family needed help.

Ja
Review №18

I have worked with Servpro on multiple ocassions. They are always professional and courteous. Their attention to detail is second to none!Quality results is their optimum goal. All of the trades that theyuse are top in their fields.Always a pleasurable experience.Thanks Bill :)

Li
Review №19

Professional, friendly and informative staff!

Ma
Review №20

Great Service, Great Employees, Very Knowledgeable, Easy to Work With and Dealt With Insurance Company Direct.

Lu
Review №21

Had a great experience while dealing with Servpro. Very friendly company with great customer service

S
Review №22

If youve ever had water damage in your home then you know the stress that comes along with it. That is until we had the pleasure of having Servpro of Aurora truly make our kitchen look like new. I think they have a similar slogan. It was so nice to have their team in my home. Our problem became their problem and they made us feel like we were in the best hands from the moment we contacted them. They clearly must see this all of the time because our big job was nothing to them and they knew exactly what needed to be done! Servpro of Aurora should be on everyones speed dial! I can confidently sell my home down the road knowing that I wont have to worry about mold holding up any closing. Thanks Servpro of Aurora!

Me
Review №23

Thank you to these guys who came within an hour of me calling to report water damage! Fast professional and friendly!

Information
29 Photos
23 Comments
5 Rating
  • Address:3455 Fox Hill Rd, Aurora, IL 60504, United States
  • Site:http://www.servproaurorail.com/
  • Phone:+1 630-862-3930
Categories
  • Air duct cleaning service
  • Water damage restoration service
  • Building restoration service
  • Carpet cleaning service
  • Cleaners
  • Commercial cleaning service
  • Fire damage restoration service
  • Waste management service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online estimates:Yes
Similar organizations