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Robinsons Auto Repair Inc
2114 W Galena Blvd, Aurora, IL 60506, United States
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Je
Review №1

The staff at Robinson’s automotive helped us out so much with our 2007 Honda minivan. We love this van and didn’t want to buy a new one bc prices are so high right now, they helped us get the old girl running again AND troubleshot an electrical problem the Honda dealership wanted to charge us thousands for- Robinson’s gave us a MUCH lower price and fixed it right up. They are great communicators and they got us in and out in less than just a few days. Highly recommend and I’m happy they are here if we need them again! Thanks so much!

Ly
Review №2

Spectacular shop! They are friendly, honest, competent and wont try to sell you something you dont need. I have had cars repaired here many times and I highly recommend Robinsons Auto Repair Inc.

Ja
Review №3

Great auto shop. From oil changes to brakes, suspension, and more. Theyre knowledgeable and make recommendations and also respect your wallet. With an older truck, Im happy to have shop I can trust. Highly recommend!

To
Review №4

Easy repair as I just had a nail removed from my tire, but the cost was reasonable and they were friendly and courteous. Ill go back again.

Ma
Review №5

You have to make an appointment, they are busy. Mr Robinson is a great men. Nice atmosphere l did not wait so long. The price is the best in area. Highly recommend!!!Number 1 Body Shop 🚗

Ka
Review №6

Great service! Very polite and helpful, and the prices are better then most places i have tried in the past. I highly recommend this place for all ur needs.

Ri
Review №7

Amazing staff. Amazing price for the repair my car needed. Very friendly and honest. Would definitely take my car their again for service and repair. Thank you

Th
Review №8

Had a bit of a difficult issue to trouble shoot but they did a phenomenal job chasing it down. They were very fair in their pricing and stand behind their work. Great experience.

Ji
Review №9

1st class, very well managed, provides excellent workmanship. Strongly recommend for all car needs.

Ce
Review №10

If you want to keep going back to have the same thing fixed and pay full price every time then yes, go to Robinsons. Also, if you like to be over charged then go to Robinsons. Nice people though

Ha
Review №11

First time there. Nice place. Nice people. Got a new battery.

St
Review №12

Prices very reasonable. They werent able to fix the specific problem to my vehicle but went out of their way to call and recommend another shop that could and that was reputable too.

DE
Review №13

Troy and the folks here were amazing. In the midst of getting my dad to the hospital for surgery, they worked hard to get his car fixed. Highly recommend this shop!

Da
Review №14

Friendly, knowledgable and reasonably price. Also love there big friendly dog greats you when you come in

J
Review №15

Awesome service they are a family owned business so no big corporation bait and switch tactics. I bring my personal vehicles and my business vehicles to them. They go to great lengths to keep your floors, seats and steering wheel covered while their service it. Will always bring my vehicles and reccomend them to friends and family.

Je
Review №16

Great mechanics and family owned..

Ma
Review №17

I have trusted Robinsons for years. Word must have gotten out because they are very busy now. You should make a reservation if you can!I thought I had a big mechanical problem. It turned it to be some fasteners that came loose. They found it and fixed them for free.

Al
Review №18

I cant recommend Robinsons enough. I have to echo the other reviews...their prices are always reasonable, and they are honest. It is always evident that they are trying to get you moving again in the least expensive possible way. On top of all of this, they are friendly as well.

Tr
Review №19

Always up front and honest also overall extremely nice guys and excellent customer service will be back soon have a new project 😊

Ju
Review №20

Always the best communication, great rates and clear options. The most trustworthy group I know. Cannot refer them enough.

S
Review №21

Very knowledgeable staff and friendly. Very reasonably priced. Support local.

Wa
Review №22

Thank you so much for your being honest and The great service you provided to my cars!! I can always depend on your satisfying service!!

Ro
Review №23

Very satisfied with service the Most honest and awesome demonstration of integrity saved me $ !

di
Review №24

Outstanding service. Have been customers of Robinsons for years and years. Always quality work and reasonable prices. If I could rate them higher than a 10 on their customer satisfaction survey, I certainly would!

my
Review №25

Very reliable and always communicative. We bring all our fleet trucks here for the past 6 months. Doug and Troy are top notch and are straightforward. Definitely recommend them

Tr
Review №26

Have been going to Robinson’s for many years. Excellent customer service, very friendly and accommodating to our schedule. They always get us in right away and fix the problem. Seem to be very reasonable in what they charge. Couldn’t think of bringing our car or truck anywhere else when we already have the best !!

Su
Review №27

The entire team is very professional and friendly. You cant go wrong with your choice on Robinsons. I had my Lexus RX350 tires installed here and they didnt rush into anything. Took their time and got it right. I would recommend Robinsons any day for tire installations and for regular maintenance. Thanks to Doug and team.

Ma
Review №28

Outstanding service. Honest. Yes, I said honest. Many times they could have made up things to fix but they didnt.

An
Review №29

I was referred to Robinsons by my pastors who have been bringing their vehicles here for years. I have been bringing my vehicle to Robinsons now for several years myself and their customer service is great and they have good price for the work done. When I hear people mention car trouble I always refer them to Robinsons. I wont take my card anywhere else.

St
Review №30

Professional guys. Very customer focused. Good prices. No need to anywhere else - this team is the best!

Ka
Review №31

They were able to squeeze me in on such a short notice to do a quick oil and brake change before going on a long road trip. Jonathan Hernandez is the one to request for sure, he is such a bright young man and will help you anyway possible.

Ru
Review №32

First time there. Very friendly staff.

Ma
Review №33

Robinsons installed some rear shocks for me at less than 1/3 the parts and labor price I was initially quoted elsewhere, and they appear to have done a great job. If they didnt do a great job, I will let you know. They will definitely get a chance to quote prices on any work I have on my other four cars, too! Great value!!

Ja
Review №34

I am blown away with Robinsons Auto. I normally take all my vehicles here for reliable and honest work but today I had an issue with a new piece of videography gear I just ordered and needed a hole tapped. I brought it into Robinsons and they tapped the hole no questions asked and thanked me for being a valuable customer. They dont make shops like this anymore. I love this place.

Ja
Review №35

Great service and reasonably priced services

Ch
Review №36

This place has reasonable prices, and they were up to par with informing me the condition of my vehicle. Jonathan Hernandez is great and very sociable.

Jo
Review №37

This is a welcoming and relaxed atmosphere. I had five conversations withwith other customers and all were comfortable as their service was provided.

Fr
Review №38

Great place to get repairs done, they care about their customers. They point out any issue with a vehicle you have and give you options before any repairs are done.

Ma
Review №39

My husband and I highly recommend this place. They really take care of you and have wonderful customer service!

Me
Review №40

Great family who runs the shop! always so nice and will call you and let you know how much your repair costs before working on the vehicle. very nice!

T.
Review №41

Crate barrel quality craftsmanship. Helpful personnel. Reasonable pricing. I got my tires rotated.

Ky
Review №42

Troy and Doug were very helpful at resolving the issues with my car and gave me a good price

Ji
Review №43

Im generally very skeptical about maintenance and repairs when it comes to my vehicles, but I can honestly say that Robinsons will continue to have my familys business for years to come. I went in as my 2016 Accords windshield wiper fluid wasnt coming out. The pump was working and the reservoir was full, still nothing. I dropped off my car at about 10 am (having called the same day) and at 3:30 they called me to let me know they found a simple fix. Apparently somewhere there was a broken clip and the fluid wasnt making it to the sprayers, it was a quick fix and the part I bet cost a nickle at best. They didnt charge me for the labor, the part or getting me taken care of the same day. Oh and they filled up my low tires with air and I paid them nothing. Clearly Im not very handy or technical, but they will continue to have my business for years.Oh and they have an office dog.

Al
Review №44

They are friendly, knowledgeable, and run an honest business. They have made it obvious that they will not sell you anything you do not need. Im so happy we found them.

Er
Review №45

Good people to work with! They do what you ask, and recommend only what you need! Very friendly! Good service for your buck! Highly recommended!Recently went in for a brake job thinking the worst, new rotors, pads and calipers... these guys basically did what no other mechanics like to do... they were honest. Turned out all I needed was a little TLC on one wheel. A little lubricant and new hardware/fasteners and we were good to go! Fast service too! I scheduled a time to drop off my car and they diagnosed and had it ready to go before I was!! Wish there was more people like the folks at Robinsons. I wish I could give more than 5 stars.

Ma
Review №46

We have trusted them wit our cars for years. Friendly family atmosphere.

Ka
Review №47

Very honest business. Can always take my cars there and know whats going on with it right up front. No shady business here. I recommend them to anybody and everybody.

Cr
Review №48

Great neighborhood repair and friendly service. I love their dog too but he slobbered on me...keep him away from guests please not everyone likes slobber from a 200 lb dog!

Je
Review №49

Wanting to avoid spending a lot at the dealership, I brought my G35 to Robinson for some maintenance work. The folks at Robinson were very good about checking the status of the vehicle fluids, and honestly telling me which needed replacement and which did not. The shop was very good and reasonably priced. I recommend them without hesitation.

Br
Review №50

On my way to work one blustery winter morn, my car began to overheat and almost catch on fire. I was able to get into Robinsons. They spent a lot of time diagnosing the problem, changed out the thermostat, had some additional issues with bubbles in the line. I was extremely impressed with the amount of time they spent with my vehicle, the friendly service, the way they took the time to talk to me and explain things (what to look for), and the fact that they took the time to ensure that everything was going to go smoothly when I left. Highly recommend this team, I will bring all my vehicles back here.

Ph
Review №51

Management has been good to me for years and I love going there. Good and honest work done there too!

Su
Review №52

Great work done at this shop and more resonable than my dealer. Some shops will not touch a spark plug change on a Ford 5.4 ... there are many horror stories. A job well done with no broken parts to replace. Fantastic!

Vi
Review №53

The best service! Nice auto care advisors! They worked on my car in a timely manner & faster than expected.

Br
Review №54

Cannot day enough about the exceptional level of service Ive experienced here. They saved me from being bent over a barrel at the dealership when my 2015 grand cherokees radiator cracked at 40k miles (just out of warranty). They fit me in first thing in the morning had my Jeep waiting for me as soon as I got off work. Friendly knowledgable staff with incredibly fair prices. These guys get all of my service!!!

Ly
Review №55

Robinsons Auto repair has great employees. Easy to talk with, easy to get problems resolved. They remember your name, they remember your vehicle too. Overall, we are very satisfied with this place.

Ja
Review №56

Friendly helpful staff. Busy service center, but the work is thourough and the prices fair. Recommended.

Er
Review №57

I continue to use these guys, I’ve turned into a regular... fair and affordable work!

Do
Review №58

The most honest place around.

Ma
Review №59

Second time here, friendly service and fair pricing. Very happy…thank you!

Bi
Review №60

They are honest in assessment and fair in pricing. Old school. Good people

Da
Review №61

Good sevice! Fair prices!

Ch
Review №62

I took my vehicle in to Robinsons Auto Repair for some diagnostic work due to a noise in my rear tire. Suspecting a larger issue (bearing, universal joint, etc...), Robinsons determined the noise was due to brake issue. Robinsons did not perform the brake repair work because, luckily, I can perform my own brake/rotor service on my Chevy truck. However, since they already had my vehicle, I asked them to perform a front-end alignment. When I went to pickup my vehicle (after it had been there 8 hours), the technician was still working on my alignment. I paid for the service and waited....waited......and waited.When Robinsons technician completed his service work, I rode with him in the vehicle to test drive the repair work. The technician stated its no better than when I test drove your truck this morning. I returned back inside and spoke with Troy (Robinsons Sales Rep), and Troy stated he could not authorize a refund, he was only a sales representative. Therefore, I called at a later date and spoke with Doug - Robinsons Auto Repair owner. In spite of my explanation of the service (or lack thereof), Doug would not provide me with a full refund for the alignment charge.Robinsons Auto Repair (per their website), claim that: 1) their experts have the knowledge to service and repair even the most challenging auto problems and 2) youll be happy with the outcome.Evidently a front alignment issue must be to challenging of an auto problem for the experts at Robinsons Auto Repair! And, as evidenced, I am not happy with my outcome.....

Ra
Review №63

Visited Robinsons three times in the last month, all different issues. Each time, repair done on time, reasonable price and done correctly.

Ke
Review №64

Very knowledgeable and honest. Great work done.

al
Review №65

Fair and honest people.

Zo
Review №66

Robinsons is a friendly, honest place to take your car for repairs. I have always been treated with respect and the pricing has always been fair.

Ma
Review №67

Great service. Honest repairs.

An
Review №68

I literally drive out from downtown Chicago to have them work on my car ...this last time I brought it out there on a Sunday and had it back fixed running Monday afternoon...Oil change new radiator and something with a throttlebody

Do
Review №69

Great service and great mechanics. They only fix what is needed, and charge fairly.

Ni
Review №70

Very honest with their recommendations. They wont try to sell you something that you dont need. Average pricing.

Ji
Review №71

Doug , Troy and the crew. Are awesome !!. friendly professional service ALWAYS !!!!

Al
Review №72

Staff at Robinsons are consistently knowledgeable, willing to work with the customer, personable, and will go above and beyond the call of duty to make the experience outstanding for the patrons. I trust them to be fair, effective, honest and kind.

Be
Review №73

Honest and good! The place to go for repairs and new tires!!!

Fr
Review №74

Great Service!

Jo
Review №75

Great, honest shop.

Mi
Review №76

Place is great and stand behind their service.

La
Review №77

Great service and great people. Only fix what is needed, and tell you what can wait.

Ja
Review №78

Many years, too many things and conditions to list.Straight and able and reasonable.Thanks.

Da
Review №79

This is my regular spot. Never once felt I wasnt getting honest service. Pricing is in line with other places.

Ma
Review №80

Friendly, reasonably priced. Timely.

mi
Review №81

Please is very good and friendly

Ca
Review №82

I would go back for any car service very good

Ja
Review №83

I was at a local dealership getting my oil changed and they said that I needed new brakes and a coolant flush. I was not going to pay delersip prices for these services and decided to call Robinsons. I had been there before and had a good experience and my neighbor all raves about them. robinsons quoted me $150 for the brakes and $60-$80 for the coolant flush (depending on voulme of system). the dealership had wanted $450 and $225 for these services. They called me 20 minutes after I had dropped of my car and said that I had 40% left on my pads and the coolant tested to -52 degrees and did not need chaning and that if it were there car they would not do any of this service. dropped off my car expecting to sped $250+ and thought I was getting a deal and this auto shop recommended that I not do any work on the car. I typically go to the local woodmans for a $20 oil change and will be going to this place moving forward and would be happy to pay a small premium for thier integrity.

Br
Review №84

Friendly but raped me on parts and fixed something that didnt need to be fixed.I recently took my 6 cylinder 1996 Jeep Grand Cherokee here for a check engine light and an oil leak. I specifically told the man behind the desk that my oil leak was around the oil filter somewhere because I had previously cleaned the engine with degreaser and traced it there myself. They instead charged me $250.98 for a valve cover gasket repair that didnt need to be done in the first place.The check engine light was a cracked exhaust manifold which ended up costing me $897.98. After realizing I still had an oil leak and that they had fixed my valve cover gasket for no apparent reason I researched the overcharge in parts. To me a 30%-50% markup on parts is acceptable for a mechanic because I understand they need to make money too but they charged me double and even triple in some cases. Below are my findings and the reason I refuse to take my vehicle back here. Auto parts average is the average cost between auto zone discount auto and advanced auto, as you can see below they charge double what the major chains do and tripple what the parts would cost on Ebay.$90 hour labor : A little pricy but around average for mechanics$379.99 Exhaust manifold assembly Auto parts store average $185.00 Ebay: $99$94.99 Upstream oxygen sensor Auto parts store average $55.00 Ebay: $22.41$59.99 Valve cover gasket Auto parts store average $35.00 Ebay: $21.00$64.99 Oil pressure sending unit Auto parts store average $30.00 Ebay: $12.19I have since fixed my $10 oil filter housing gasket issue that I probably would have been charged a few hundred dollars for.

Da
Review №85

Weve been going to Robinsons for years. Great service and very trustworthy.

Je
Review №86

Honest and affordable, you cant beat them.

pa
Review №87

Very nice, honest.

Sa
Review №88

Very good service

De
Review №89

It seemed ok

La
Review №90

Competent, friendly service

Mi
Review №91

Helpful, honest, reliable, faair.

Gr
Review №92

Great place

Sa
Review №93

Very kind and looked at the price of everything before working on it.

Du
Review №94

Poor service made an appointment to have car fixed dropped car off at 7:30am and at 3 pm havent started anything why make an appointment

Da
Review №95

Great service

Ed
Review №96

Good Service

Information
44 Photos
96 Comments
4.7 Rating
  • Address:2114 W Galena Blvd, Aurora, IL 60506, United States
  • Site:https://www.robautoil.com/
  • Phone:+1 630-906-9200
Categories
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Tire shop
  • Vehicle inspection
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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