Cr
Cress Creek Automotive
25 S, Illinois Rte 59, Aurora, IL 60504, United States
Comments
Jo
Review №1

Professional and friendly staff. Charges a reasonable price. Manager is a very nice man. After they serviced my daughters car, I was so impressed with the staff and work done that I took my own car to them within 48 hours (of picking up my daughters car) for servicing too. My car was also well attended to. I will not hesitate to recommend Cress Creek Automotive to anyone. Goodday. Joseph N.

Ar
Review №2

John John and Kenny are Excellent professionals in their car business. I love these guys I have recommended several of my associates to take there vehicles for services at any level. Their work ethics can hardly be challenged as well as their Excellent customer service. They are the only car service facility that will ever work on my familys cars. Keep up the great work, Arty G.

Ca
Review №3

I trust Cress Creek COMPLETELY! Honest, reliable, top-quality work at reasonable prices, on time ALL THE TIME. I have never completely trusted an auto repair place in the past, but Cress Creek has made a believer out of me. I never want to go anywhere else--ever again. They just did extensive repair on my cars front end, and it is driving like a new car! I am recommending them to everyone I know. THANK YOU,, CRESS CREEK!!!!

Jo
Review №4

Jon Billmeyer at Cress Creek Automotive is amazing and probably one of the last honest Mechanic/Shop Managers in Illinois. I went to him for a second opinion because another shop had over charged me and LIED to me. Jon saved me thousands of dollars and fixed my car in no time. Im a forever customer and will not go anywhere else. Thank you Jon!

Za
Review №5

Great guys fast and fair. Always take great care of me and my family. Highly recommended!

Na
Review №6

Excellent Automotive shop. Jon was quick and prompt and didnt mind me bringing in the car on a short notice. Fixed the brake line very fast! . He did a great job. Very fast and prompt ! Calls to keep you up to date with fair prices. Great place to get your car fixed. Highly Recommend! 5 stars and beyond. Thank you again. You guys are the best! Thanks

An
Review №7

John and his team are awesome!. Reasonable pricing. They keep my 20 year old van going strong!

KI
Review №8

I pulled in around 6pm on a Saturday while it was snowing. Happened to see a light on inside the garage and a person working on a vehicle. I walked inside and asked if they could replace my headlight that just went out and my wiper blades that were horrible. He said..we closed at noon but sure! No problem!! I was blown away by the generosity. Most places wouldve turned me away. Had the headlight delivered by Napa in 15 mins and replaced the wipers. Totally took care of me. This is the ONLY place I will take my vehicle now!

Lu
Review №9

Extremely professional and friendly service. Cant recommend enough

Jo
Review №10

Jon and his crew are always professional and friendly. They also are HONEST, they tell you what is wrong, what needs to be fixed, and do not try to sell you more than is needed, that alone is priceless!

Ka
Review №11

Love the place. Amazing people and reasonable priced

Kr
Review №12

Great place to get your car done. Jon is an up front type of guy who will not try to up sell you on things you dont need. Hes an honest mechanic/owner and explains everything so that you understand what needs to be done and why. I recommend this place to everyone!

An
Review №13

Jon has done work on our cars multiple times over the last few years. He’s knowledgeable, professional, and charges fairly. On two separate occasions he told me work didn’t need to be done that a dealer wanted to charge me for. Honest, good guy, I’d highly recommend - Jon is not a family member and this is a legit review!

BJ
Review №14

I have been going to Cress Creek for all my maintenance about 6 yrs now and I cant say enough about their service. The highest accolade I can give is that they are honest. Add that to extremely helpful and pleasant and you have an outstanding recipe for auto service.

Br
Review №15

Outstanding, would never go to anyone else, let alone a dealer.Any problems with your car this is a MUST STOP.

Da
Review №16

Jon diagnosed the issue, gave me options, repaired it and charged me a reasonable fee. Everything I want in a mechanic. Plus he’s a nice guy.

Da
Review №17

Took a dealership used vehicle to get a third party inspection done, and they have the car a clean bill of health! I appreciate their time and expertise.

Jo
Review №18

Great experience!!

Ma
Review №19

Had to fix my car ASAP,Kenny took care of it right away.I was able to continue with my day thanks to the fast and efficient service this guys provide.

ar
Review №20

Great professional service, they also fix small engines like mowers, power washers and more

De
Review №21

Jon and his highly trained professional techs are some of the most honest and trustworthy auto mechanics we have known. I along with all of my business and personal friends bring our repairs to his garage. He has very fair prices but the honesty you receive and knowing your not having repairs done that are not needed and or can wait is what I love! Thank you Jon!

Mi
Review №22

John is as good as they come. Hes knowledgeable, honest, and fair. I recommend him and his crew to anyone.

Na
Review №23

I came in to get my air compressor replaced. Jon and Kenny were both very friendly and I trusted them as soon as I came in! Jon took the time to find me the best price on my parts and they got it done fast! I was so grateful for the price and job they did. I am not even from the area but this will be my go-to auto shop for any of my auto needs.

Ni
Review №24

Very professional company! I had the pleasure of meeting Jon and he assisted me from start to finish. He knew what was required, which made the transaction flow very easily!!!! I would recommend this place to friends and family. They’re a all around one-stop shop for all automotive needs!!!! Thanks Cresscreek from Keys to win LLC’s Team....

Ma
Review №25

Long time Naperville mechanic who does a great job! Always looking out for the customer by providing excellent service with fair pricing. Works on small engines too!

R.
Review №26

I work at batteries plus bulbs and a couple times needed a mechanics help. Jon showed up. Didnt charge me . Hes always willing to help. Smart stand up guy ,keeps his word .

Je
Review №27

John always helps me out. Good guy, glad to give a local small business money Instead of big corporate. He always gets me in last minute and stays late to finish the job. I highly recommend cress creek automotive.

Co
Review №28

John and crew doing amazing work and are always honest about cost and what your vehicle needs done. They do not try to up sell you. They can beat any other quote you get by 10% or more. I will always be going to these guys from now on

Ra
Review №29

The guys here are the best in the business. They always do superb work, educate me on what is needed and why they are doing it. They guarantee their parts and have been far away the most reasonably priced auto shop. I trust them and have used them for 15 years.

Jo
Review №30

I have taken my vehicles and my wifes car here within this year have paid less than half the amount of any other shop within a 20 mile radius. Great people Jon, Kenny, & Shawn. NO B.S. straight to the point and will explain things before and after they fix the issues.Highly recommend this place! Thanks Guys..

De
Review №31

I cant say enough great things about Cress Creek Automotive. I have an old car with a lot of miles and so Im frequent customer! I wouldnt trust anyone except Jon and his team to take care of my car. They are always prompt, honest and about ½ the price of the dealer.

Ne
Review №32

Everybody needs an honest mechanic. John and the guys at Cress Creek are exactly that. They go above and beyond to make sure the customer always gets the best deal. I have been going to Cress Creek for 10 years. I wouldnt go anywhere else.

Ma
Review №33

John is the type of mechanic to stand behind his work. Took my car there for repairs and a couple months later started experiencing issues with the systems. Brought it back and John worked over time for weeks to remedy all the issues, at no cost to me. Very happy with my experience

An
Review №34

I have been coming to CCA for many years. Always treated well by all the mechanics. Jon, the owner, is knowledgeable & his prices are fair. I highly recommended them.

Ga
Review №35

Very reliable... been going to John for all my car needs for over 20 years!!! Stop by.... honest reliable service.

St
Review №36

Best service every! They listen, then provide professional service

Ma
Review №37

I love cross creek automotive service Mr Johan is very friendly and very professional.. Grate work 100% satisfied..

La
Review №38

Very helpful and knowledgeable. Very reasonable prices. Would recommend to everyone. Jon and other staff all very friendly

Au
Review №39

Great shop, takes care of their customers with both price and professionalism. Took care of me when my car (Audi A4) was having issues with the heater in the winter. Was able to have the parts the next day and was able to get my car back in a reasonable amount of time. Use them all the time with any issues I or my family have with our vehicles. John (The Owner) is very knowledgeable and has been a great part of the naperville community.

Co
Review №40

Great service. Friendly stayed beyond schedule time to close to make sure I was taken care of. You do not find this kind of customer service anymore. Keep up the good work.

Ra
Review №41

We all know that finding honest, capable, and fairly priced auto repair is like the quest for the holy grail for car owners. These folks are it--the real deal. We have been taking our cars here for over 20 years, and they have always done excellent work and have always stood behind their work.

Ry
Review №42

Ive been with Cress Creek Auto for over 10yrs. After doing major engine repairs recommended at another popular shop the other shop couldnt seem to fix the issue after several attempts. CCA solved the issue at a fair price and Ive taken my cars there ever since. The added benefit for me is the ability to support a family owned small business. Great service, great people.

fr
Review №43

I moved to the area about a year ago and have been trying different auto repair shops and found John to be an honest mechanic, fairly priced, and does good work. Will be my go to place for future repairs.

Ko
Review №44

Great family owned business. If you want a trustworthy mechanic who will give you the best deal and 100% honesty without the upselling. John and his staff are your guys.

Ja
Review №45

Great service. John is an absolute honest guy with fantastic customer service attitude. My van rim got damage and I had a long way ahead of me. He and his crew understood our situation and accommodated us to fix the rim in a short time. And it was on a Sunday morning. Im very impressed. Thanks again John.

Ro
Review №46

I drive all the way from streamwood for these guys. Great service and great pricing. They fix it all from small repairs to engine and trans work. Have worked with them for many years. I trust there work

Br
Review №47

Friendly staff and great service. I had a flat tire and he got me back on the road QUICK!!I definitely would recommend this place to friends and family.

Am
Review №48

I was travelling from South Carolina to Aurora IL. Noticed car issues... Cress Creek saved the day. Got me back home safe and I recommend them highly.

Ca
Review №49

My car was up for emissions and the check engine light was on. It was having an issue with the Mass Airflow System. I also needed my oil changed and the brakes as well. Fantastic job and quick service. Will use again and refer to my friends and family

Ab
Review №50

Knowledgeable and fair pricing. Two instances where I was quoted repairs in excess of $2000 by professional auto repair shops but the guys at Cress Creek identified the source of the problem and fixed it for less than $100. Amazing folks.

Ka
Review №51

The gentleman named Jon (possibly the owner or manager?) is an absolute saint! My vehicle was dying in traffic (very scary) and my dealership was being less than helpful. Jon fixed me right up. Explained potential issues, even invited me back next week so he can check the ongoing issue, until my dealership could fit me in. Highly recommend!! Fantastic customer service and I know that as a woman, the automotive mechanic industry can be very intimidating. Jon was so helpful and kind and put my worries at ease.

Mi
Review №52

Simple luck brought me to Cress Creek Automotive. My lawn mower of all things, needed immediate repair. Everywhere I called, quoted me two weeks or more and with all the rain that we’ve had, I just did not have that time. I called Jon Billmeyer and he told me to come in the next day before they opened and he would take a look. I came in for my lawn mower and left with a fabulous location to bring everything that had a motor. On any given day, they will have a late model car, a 30 year old car, a scooter, lawn mower and probably a broken toothbrush (LOL). At a time where customer service often seems to be only a memory, this automotive center brings back the memories of when you knew who was repairing your car and you trusted that they were going to be knowledgeable, honest and fair.

Br
Review №53

I have had cress creek automotive work on several of our vehicles. John is a very honest and trustworthy individual. he cares about his customers and the quality of work is very good! I cant thank john enough for all the work he has done for us! He stands behind his work too! Bravo Cress Creek Automotive!

Da
Review №54

Hard workers and they know what their doing. Theyve fixed my car, lawnmower, snowblower, and even a snow mobile! Always a reasonable price.

Vi
Review №55

Started using these guys because their old shop was within walking distance of my place and made dropping off the car easy, stuck with them after their move because of the honest and competent work and reasonable prices.

Te
Review №56

John and his team are very knowledgable and professional. These guys rock! They fix all types of cars makes and models including vw Audi and Porsche. Thanks for being cool guys! They are honest and know their craft

Da
Review №57

Went down to Cress Creek after work last week on Thursday; I explained to Jon the problem I was having with my tire; Kenny took care of it right away. Fast, Friendly service at its best! Thanks CCA! 😉

Ra
Review №58

We have been having our cars serviced by Cress Creek Automotive for years . Jonathan and his team are great mechanics, provide outstanding customer service and have always treated us extremely fairly . I highly recommend them !

De
Review №59

Excellent service and always willing to help anyway they can, even the simple tasks like washing the mud from wheel wells and doors that a car wash wouldnt do without charging.

da
Review №60

Shop Manager Jon was very helpful with my car problem. He promptly took care of it, was very thorough and professional. Ill be back!!!!

Je
Review №61

Jon is the best! Our car just happened to die out at the pump and Jon took care of us right away, on a Sunday! They are closed on Sundays! He ordered the part and fixed it up within the hour. He also let me know what needed to happen to get my check engine light to go off. I had been quotes over $1k to fix it, Jon quoted me $150! Needless to say, Ill be going back in the next few days to have him do that as well. Excellent service by an excellent guy! Thanks Jon!

Ma
Review №62

Kenny comes through with quick service for a diffucult fix! My wife had been to two shops on Ogden and they misdiagnosed for an $800 repair bill. Ugh with two kids that’s a big pill to swallow and would have created a struggle. .Kenny’s honesty was locating a simple fuse and loose bolt. The fuse was hard to reach and he got it done. My wife and I have a family and the hoses saved us $800. We are very thankful. You can’t buy trust these days.

Ly
Review №63

I have been bringing my cars to Cress Creek for many years. Honest servicewith great staff.

Sh
Review №64

Great Service

yv
Review №65

Cress Creek Auto is fantastic!! John has serviced several of my cars and he always gets my cars in fast for repairs and is super honest! Didn’t charge me when he couldn’t find anything wrong with my car!!

Br
Review №66

I have been taking my vehicles to Jon since he opened shop in naperville, and will never take them to anyone else! His work is first rate and Ive never had one complaint.

Jo
Review №67

Went here for a second opinion on my car. The other place said it was my catalytic converter when it was my O2 sensor. They saved me around 1000 dollars that day and have continued to be reliable and trustworthy.

Pe
Review №68

Manager and staff very helpfulGreat people thanks for helping me out today

DS
Review №69

I LOVE these guys! I am stunned to see dissatisfied customer reviews! These guys ALWAYS do an amazing job. They go above & beyond to get the work done well and economically. They have NEVER treated me in a sexist manner, and YES I am a woman. They are the only mechanics I trust after my father passed away and can no longer do or assist in my car repairs. That may not mean much to you, but it means ALOT to me.Thank you John & crew!

Jo
Review №70

All the employees are great and kind. The techs are amazing and know what they are doing the only people I will trust with my families cars!!!!!!!

Al
Review №71

I have been bringing my car here since the middle 1990s! The previous owner was a great, honest guy with a great shop where you could trust your car to his mechanics. They told you what was wrong, showed you what was wrong, did not cheat you or rip you off.I had complete faith in them as they worked on the 3 different cars I had then.They knew each car like it was their own. And the current owner, Jon, is just the same type of guy, and runs the same type of shop. I suddenly had a starting problem with my Honda Odyssey, called him on the phone at 4 pm and described the problem, Jon told me the two things he could be. I was able to jump the car (which meant it was a battery problem), drove the van right over, and he was working on it 35 minutes after I first called him! He even got an oil change in, and I was on the road again in no time. Great service, trustworthy shop!

Ro
Review №72

I couldnt figure out how tune my carbs on my motorcycle. John hooked me up with his contacts and tuned my carbs. Bike runs great! Very reasonable rates. Thanks John!

Jo
Review №73

Thanks guys, great work, brake job is awesome, thanks for the oil change much appreciatted

Ba
Review №74

Thanks Jon and team for everything you do! Fast, fairly priced and honest!

Za
Review №75

Great service and John is very helpful.

Ja
Review №76

Gets the job done quick and at a good price

Ke
Review №77

Although there is a coupon on their website, it does NOT specify that there are stipulations to the coupon being used. This is usually something that should be in the small print. I went to get a HID bulb installed, and they told me I could not use the coupon because I had bought the bulbs myself.

Ar
Review №78

Some workers are good, some are ready to cheat. Never go here in the evening, especially when the cashier woman is present

Ch
Review №79

A+ service, the team is extremely helpful and nice!

Je
Review №80

Jon quickly repaired an auto problem I had on the spot when I walked in. Great service. I would highly recommend them to anybody.

Va
Review №81

Cress Creek automotive is the ideal neighborhood auto service establishment! Thanks for being great neighbors!

We
Review №82

Great shop

Dy
Review №83

Took our car to these guys and they went out of their way to make sure one of my customers was completely satisfied with their auto repair. We will certainly continue referring customers to this location.

sh
Review №84

Go to Brachs in Winfield on highlake road other wise your just paying too much

Ga
Review №85

Went to this place because it ways they do emissions testing. But they dont. Not sure why it says on Google that they do. Waist of my time.

Ry
Review №86

Great service and great mechanics

Jo
Review №87

Do not rent UHauls here, they will steal your money.

Ma
Review №88

Great place. Great people.

Ra
Review №89

Well it was these stars n reviews tht took me to them.But its shady, very shady. Nd if you wanna lose money while feeling insulted deal with Mr.Kenny :(Perhaps, i should have waited for John.

Ke
Review №90

My Naperville auto mechanic for life!

iF
Review №91

Cant say enough about this place. Has worked on our company vehicles. Done brake jobs, blower motor replacement, drive shaft replacement, oil changes, emissions work, muffler and exhaust system repair and more

Cl
Review №92

I can not say enough about john and his team, they have repaired and fixed several of our companies and personal cars and vehicles. Repairs have ranged from drive shaft replacements, oil changes, brake jobs,

Di
Review №93

I tried them twice both times they ruined the car... tried to talk to john every single time he wasnt there. Tried calling still nothing. One of them made even a sexist remark!

Ra
Review №94

Best mechanics in Naperville

Ri
Review №95

If you have any engine problem, dont go to this place since their knowledge is limited and very likely just reset your check engine light and charge you for the diagnosis.

Gu
Review №96

Excellent service

Information
96 Comments
Rating
  • Address:25 S, Illinois Rte 59, Aurora, IL 60504, United States
  • Site:https://cresscreekautomotivereviews.com/
  • Phone:+1 630-355-5440
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Similar organizations