I have been with State Farm since 2018 for my renters and auto insurance until I moved to Canada in mid 2021, and they have been really great overall. I got the best price for auto insurance and have been really happy with their prompt reply for any requests/questions.Most of my requests were handled by Taylor and he is just awesome and very knowledgeable person. He even helped me to get an auto insurance for my move to Canada so that I am covered when I drive in Canada.

Mike has been my agent for the past 15 years providing insurance for my home, autos, and life insurances. I have always been happy and pleased with the service and care he and his team provides. And Taylor has been amazing. He is very knowledgeable, he is always pleasant, responds promptly and always provides excellent customer service.

Always so pleasant and easy to talk to over the phone! I always get the information I need right away and they always seem so happy to do it.

For now over 10 years we have had our Car and House Insurance with the Mike Gibbs office and I only can speak very highly about Mikes team. Courteous, kind, caring and very professional comes to mind. Always available, even when you have to leave a message, there follow up is quick. Thank you Mike and Taylor for the.wonderful service you provide.

I really love this office, best customer service ever👍🏾

We are so glad that we found Mike Gibbs and State Farm for our drivers and home owners insurance! He and his team care about our business. They are very professional and quick to respond to any questions we have. We had a car accident and they were very helpful in setting us up with an estimate and repair at one of their approved service shops. We paid our deductible to the shop and they billed the rest directly to State Farm. Due to COVID-19 and fewer drivers on the road/less accidents, State Farm lowered our insurance rates upon renewal. We used a different major auto insurance before and will never go back!

Have been with Mike Gibbs for more than 10 years. With State Farm since 1976 (with a few breaks in between), and they have ALWAYS provided great service and very responsive!!

I have had nothing but wonderful encounters working with Mike and his team! I have my Life Insurance and Renters Insurance with State Farm. I always deal with Naomi when I call and she is just awesome! Their office is very professional, and they are always friendly and very helpful. They get things done quickly and they are very efficient! I enjoy working with them and look forward to doing business with them for years to come!

The service has been excellent. Mike personally helped me figure out how to get my medical bills paid from a 2017 accident that I would’ve been paying for the rest of my life. He also helped me with my retirement savings too. I am very grateful for him and the weight he has helped take off of my shoulders. Now I can retire next year in peace! Thank you Mike Gibbs!-Dave J.

Mike and his staff are awesome! Working with his office is educational and they are laid back. I had three other auto and renters quotes from various companies, but I went with Mike’s office because he explained everything to me in detail and I never felt pressured to buy from him. Told me it’s totally my choice, I am here to coach and help you. Even met me on a Saturday morning to complete my Insurance.Great agent and service!!

This agency has got to be one of the most helpful insurance agencies Ive ever worked with. No matter the question or unusual situation, the office is always very patient, diligent and knowledgeable about the products they offer. Naomi is the best, always so helpful and pleasant!

So if you ever go here ask for Naomi! She’s amazingggggg. I’ve gotten 2 cars insured through her and I haven’t had any issues what so ever. She’s very patient,understanding, and very nice. She made this entire process very easy for me. Love it

Overall phenomenal service. My family & I have been with State Farm for over 20 years and 12 years with Mike Gibbs. We have our vehicle, home, business, and most recently a car loan with state farm. All of our experiences have been efficient, easy, well communicated, and inclusively interpreted wether they were in our favor or not (costing them money). My parents dont have the greatest understanding of english when it comes to greater vocabulary and important issues; however, thanks to one of their representatives named Ariel we my parents have been able to have full understanding of everything going on with their policy since he is completely fluent in Spanish. We are extremely grateful for Ariel and the trustworthy honest environment that Mike Gibbs promotes within his business. Would gladly recommend to anyone.

Mike Gibbs and his staff are super responsive, friendly, informative and they know their stuff. Mike even helped me get out of a bad car loan while saving me some money. Great customer service an just good people in his office.

Naomi is great. She has always provided me with excellent customer services. She answer all may question with an professional attitude.

We have worked with Mike Gibbs and his team for many years now and they take care of all of our personal family and my business insurance needs. They are always prompt, professional, and look out for our best interests. They are a pleasure to work with. We highly recommend the Mike Gibbs Agency!

Mike Gibbs was my State Farm Insurance Agent for close to 3 years. He always took great care of me, even when he was on vacation, until he got new office minions who had no clue how to thoroughly explain things or give you a proper quote. I have never had the horrid experience of filing a claim, so I am not sure how they are on that side, but their customer service has clearly gone out the window. I was told by one of his office agents that, Im 100% sure we sent you that in the mail considering you have gotten other mailings from us. But I am pretty sure... almost 100% actually... that I am the one who checks my mail, not you... sooooo yeah, dont tell me that because it was never in there. Mike Gibbs wouldnt even take 5 minutes out of his day to talk about what happened. I called his office at least 3 times that day trying to get ahold of him, but he didnt care. I eventually got so mad that his office people had to deal with my frustrations. I then called corporate who treated me very well and gave me my refund. I then decided to switch agents, but after 3 weeks of calling them and never getting a call back, I gave up. I am now officially done with State Farm and all of their careless agents. I now have American Family Insurance, saving over $100/month and I could not be happier; their customer service is top notch!

They have always been their when needed! I would give a 10 star!

A feeling if family watching out. Mike doesnt forget you between paydays.

Before I get into a frustration I want to first give Naomi at Mike Gibbs’ office in SW Aurora, CO. the props she deserves. I inherited the family home and my dad used State Farm for years. In fact, the tenure discount that I get is unbelievable and after researching and comparing rates with other companies. I’m getting a great deal with State Farm.My initial message to Naomi was lengthy and pathetic and I thought for sure she would think I was a crazy person but when she got got back to me, she was empathetic and understanding of my needs. I decided to add 3 other vehicles to the policy that already had one vehicle and my home. She walked me through each part of the policy and was patient and thorough.Once I concluded settleting the estate and the inheritance dwindled, Naomi was still there and continues to go out of her way to be helpful. I just graduated from UCDenver and was so busy this past year. She still sent me reminders on payment and even assisted in delayed payments. Naomi also did things above and beyond such as providing her personal cell phone at one time. I could not ask for a better insurance company or agent to help me through the good and bad times. Kuddos Naomi! I’m grateful to have you as my Agent!On the down side I am not a fan of any company that requires automatic payments. I’m not in a situation where I have a savings and until I’m working full time I live paycheck to paycheck. This means that every dime I make is budgeted and savings is non-existent.In February, I received my last reimbursement from students loans and my payment to StateFarm that month drafted from a specific account set up through the University of Colorado. Needless to say, after bills, books, supplies, and provisions for lunches it did not take too long for that account to return to 0 (zero). For the next two months I made a phone call to Naomi to pay my bill from my main account and I wanted to be sure, it was taken care of.At the end of May I went on a family vacation that was in the planning for two years. I knew that my bill was due while on my trip but still I made the call to Naomi. I also got a paycheck directly deposited into my main account but had money in my partners account for this bill specifically. I made the call to Naomi and she said “May’s bill is taken care of!” I was baffled but I figured my paycheck covered the bill. I told my partner it was taken care of and we enjoyed the rest of the week knowing that bill was checked off our monthly list.17 days later, I get a cancellation notice from State Farm. I was livid so I called Naomi and asked what happened. State Farm tried to draft the payment from the account my school set up that had a zero balance for two months. Not only that, it showed as cleared. I just didn’t understand how a payment could clear on an account that had a zero balance and that question still hasn’t been answered. Needless to say, I’m getting the best rates and will stay with StateFarm but that triple payment I had to make by the end of June was a huge inconvenience and they could have met me half way with a discount. I would’ve been a completely satisfied customer.

Love this guy. A plus. Mike goes above and beyond any insurance place Ive ever used.

This man is rude and unprofessional! Never again!

Mike and his team gave me great help. First they assisted me in Spanish since I had gone to other places and they did not have that assistance. They solved my car and life insurance problem and also clarified many doubts that nobody ever knew how to explain. Thanks for everything.

Excellent agency, great work, Ariels has served me like no one has ever done in Spanish, it is saving me money and taking care of my family thanks to life insurance. I recommend this agency 100 by the way.

Mike Gibbs and his staff are super friendly, informative and know what they are doing. They assisted me in Spanish for me it was very helpful. It helped me save some money. Excellent customer service and great people in your office. Thanks for the help.

Super agency, I thank Ariel Perez for his good treatment, excellent explanations, thank you for saving me money and protecting my family with life insurance, your experience in finance and insurance shows. Very pleased.

Thanks to this agency I am saving money, Ariel Pérez helped me with my policies and explained everything to me in detail, he also assured my family with Life Insurance I am very happy and satisfied. Thank you Ariel, thank you Mike Gibbs Agency.

Great agency, above all I thank Ariel Perez for his patience and good treatment, I have been very pleased and satisfied, his experience in finance and insurance shows. Thanks for saving my money.

Finally someone who explains things clearly and well, it was excellent to find this agency and above all to thank Ariel Perez for his charisma and such detailed explanation, thank you Ariel for saving my money and fixing all my insurance.

This agency was recommended to me by a friend, they have treated me very well and explained my policies as I have always wanted and above all they have made me save thanks to Ariel, you know what you do. Thank you Mike Gibbs agency.