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Done Plumbing & Heating Service
541 Norfolk St, Aurora, CO 80011, United States
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Co
Review №1

I’ve used these guys in the past because their estimate seemed fair compared to others but this time they estimated that it would cost about $700 to replace the hose on my handheld shower head, I swapped it out for $30. They then proceeded to quote me $2300 to replace two faucet fixtures and to select the new “delta” hardware on the spot in a catalogue. My second and third quotes came in at about half that price. Sure they came fast to inspect but that just means they arrived faster to rip me off.

Sh
Review №2

Had a tech come out to look at an issue with a recently installed Ac unit. The tech found that a breaker was tripped. AC unit is new to me and I never even thought about that possibility and I did not mind paying for my lack of knowledge. Fair price for the work that was done, which included an examination of the system. The issue was the tech then told my wife that there was a part (filter dryer) that was not installed and proceeded to give a quote of about $2000 and told her that the work would need to be done sooner rather than later or it would damage our system and potentially void our warranty. Upon reviewing this I went and took a look. The missing filter dryer is there, factory installed, inside the unit next to the compressor. I feel that the tech tried to use fear tactics to upsell. To me, either the tech had no clue what he was looking at or intentionally misled a customer. Not a fan of either one of these scenarios.

W
Review №3

Excellent service all the way around! From the moment I booked it with representative on the phone, to the technician coming to house and doing water heater installation, the service was fantastic. Highly recommend and will use again.

Ma
Review №4

Very quick response to phone call in the evening. I actually got a nice LIvE person who scheduled me for the next morning, which was great with a warm house and no AC. Another person called me 2x in the AM, the first time to ask if the repair guy could come earlier (yes. Please!) and the second to say he was in my driveway. Very good service so far.Long story short, Sean, the repairman, checked everything, kept me apprised of the cost and quickly found a leaking valve as well as power washed the condenser. He was pleasant. Knowledgeable and very professionalAnd efficient. Excellent.

Ei
Review №5

I had a heater installed by DONE...My old heater died and they came out and gave me an estimate and installed it the next day!!!They did a GREAT job... they were very nice!!!

Ho
Review №6

I needed a toilet fixed on Labor Day. I called expecting someone to respond after the holiday. They not only answered the phone (happily) when I called, but sent Dallas the same day in about an hour after I called. Nice knowledgeable guy who got the job done. My only complaint is the price of parts, but thats not their fault.

Mi
Review №7

Have used this company for many projects and a few emergencies over many years. It never fails to deliver excellent service. Prices may not be lowest available but quality of work, materials and the people are superior. They have many long term employees who speak highly of the company. One giant plus is their rapid and efficient phone and dispatch service. Uniformly friendly and smart.

mo
Review №8

Gilbert came out last week and was super nice and knowledgeable! He spent time with us making sure we knew where our leak was coming from. All around great guy and company. The company was so responsive and efficient and got Gilbert out to us the next day. Each person I talked to on the phone was very professional and polite. We will definitely give them a call next time we need a plumber!

Li
Review №9

Done is great! This week, I had a major leak in my basement from my outdoor spigot and Clyde (total pro!) came and got it fixed in less than an hour! Ive been a loyal Done customer for years now, and I highly recommend their services. Technicians are always reliable, friendly, and professional.

As
Review №10

We were very happy with the service we received from Done! They were on time and the technician was friendly and answered all our questions. The price was very reasonable. They did not charge a fee just to come out and give us an estimate either and we greatly appreciated that. We will definitely be repeat customers and highly recommend them.

Vi
Review №11

Totally professional. Same-day service. Definitely recommend!

Ta
Review №12

We have used Done several times, and weve always had a good experience but Im finally writing a review because of how they helped us in the last week. Our A/C needed significant maintenance in May; we spent nearly $1000 for the leak injection and several pounds of refrigerant. Wed had some issues previously and decided this was it and we were either going to see that it was fixed or we would know there was a leak and we needed to do a lot more work. It was promising in the beginning but by late July, the A/C unit wasnt working. One evening, it was 83 outside and 80 inside after the unit was running all day. We called Done on Monday and they were able to get us an appointment for early Wednesday morning. They showed up on time and showed us everything: the leaks via UV dye, the inside of our outdoor unit, etc. and showed us how much it would cost to repair it. Essentially, the cost to repair rivaled a new unit, which we had unfortunately expected given how quickly the A/C deteriorated from May to July. We decided to buy a new A/C unit and Done did a great job sizing the unit, showing different options, explaining how we could save money (0% financing, they will out the rebate form for us, etc.). Despite supply constraints due to COVID, they had us up and running by Thursday afternoon, which was crucial given the temperatures we were experiencing. I feel like Done is professional, honest, and helpful. I probably *could* get a better pricing by shopping around but I just want a company that is reasonably priced, trustworthy, and can help quickly, and Done definitely meets the bill for us.

Ma
Review №13

Done is fantastic! They have come to visit our house twice now, and have been punctual, helpful, and friendly. Theyve done a great job of helping with our a/c issues. I highly recommend their company, and will absolutely continue to use them for all our needs.

Ro
Review №14

Lincoln came out on time, was very professional, explained everything, completed the repair and did additional tracing to make sure that I wouldn’t have additional problems. The repair was done efficiently and I’ve had no problems since. And the price was a high and that was my only issue. That the work was done on Saturday, mitigates part of the extra cost.

Ch
Review №15

My elderly client called to have their air conditioner serviced by this company and Jamey came out. He was not only professional and very helpful, but Jamey went above and beyond with his customer service. I was very impressed and will be recommending this company to everybody I can.

de
Review №16

It was by far the best experience I have had with a company. They were friendly I feel like the price was reasonable. I have found a company that I will continue to use. The tech James was great to work with.

St
Review №17

Done got me scheduled the same day I called. I needed a sewer camera scoop performed. Their prices are very reasonable. My technician Alex was very professional and informative. The front office kept me in the loop with emails and phone calls throughout the process. I will use Done again in the future.Thanks!

jo
Review №18

I called for service on a Saturday afternoon and had a tech arrive the next day. Our tech Chris was young, but I would put him up against any seasoned old-time Plumber any day, he knew his trade and knew it well!! Chris answered any questions I had and was more than helpful. Thank you Chris!!John

Ca
Review №19

The technicians name was James and he was friendly and professional in every way. He installed a new sink in our kitchen and a new toilet; both jobs were done efficiently. He gave us options for both repairs, he replaced three worn out water shut-off valves without being asked to do so, and he removed all of the old fixtures, boxes, etc.

In
Review №20

The guys were professional, on time and thorough…would definitely use them again when needed.

Jo
Review №21

Had a clogged kitchen drain and basic plumbing issues under the sink with a leak at p-trap. Called Done Plumbing and was able to get a tech out the same day. Had all issues repaired and working 100% within 2 hours plus some recommendations for other possible issues related to plumbing in a home that was built in the 1950s. Reasonable charges and great attitude our tech was awesome. Would definitely call Done Plumbing again.

Da
Review №22

I have used Done Plumbing many times over the past few years. Done Plumbing is on my contact list for rental properties. They are alway prompt and get the job Done. I have had toilet repairs, clogged drains, and main line clean outs. The best bang for the buck.

Am
Review №23

Technician was fast, efficient, communicated well, and friendly! They also didnt overcharge me; didn’t end up charging me for something I didn’t need! Never have had a bad experience with these guys.

St
Review №24

I cannot in good faith recommend this company. It is unfortunate because they have been helpful with HVAC repairs in the past. Our air conditioning unit was having issues. We have used DONE for other HVAC issues and have been satisfied. The first tech told us that they may be able to repair our AC (which is only 6 years old), but the cost would be upwards of $2000 and if they were unable to repair it we would then be stuck with the cost of replacing the system. They scheduled an appointment to have a sales person provide a quote for a new AC. The sales person looked at our unit again and recommended we start with a repair; he guaranteed that if the repair was unsuccessful, they would credit the $2000 we paid for the repair towards a new unit. He replaced the coil and it appeared to be working.Shortly after he left, our AC was not cooling. We called DONE to schedule another visit. The same person that completed the repair arrived and told us that the unit was freezing; he was not sure the cause (he said too much freon may have been added), and he said the compressor needed to be replaced. The cost of replacing the compressor was not much less than replacing the unit so we opted to purchase a new AC. He honored his original agreement to credit the $2000 we paid for the repair toward a new AC, so in total we spent a little over $7000. The install of the new unit went well, but after a couple of days we noticed that our upstairs would never get below 77 degrees even though we had it set to 74. We scheduled the inspection of the new AC with the city and the unit did not pass inspection; he noted that the insulation was insufficient, and you could see ice forming; when looking at the compressor, you could see a huge chunk of ice forming as well which he stated he had never seen happen. We contacted DONE to let them know the unit did not pass inspection and they scheduled a time for a tech to come out to resolve the issue. On August 20, it was clear the unit was not working at all as our upstairs temperature was 80 degrees when it was set to 74. We called DONE again to let them know we could not wait another 3 days for someone to come out. They scheduled a technician to come to our home on August 21. The tech arrived - the same one that completed the first repair and sold us the new AC. Because the unit was frozen solid, he indicated there was really nothing he could do until it thawed which would take at least 6 hours. He noted that when we called to schedule the appointment we should have been told to turn off the unit so that it would thaw; we made the unfortunate assumption that the tech would need to see what was happening and in turn now have to wait another 2 days before they can figure out next steps. He was very perplexed and not sure why the unit would be freezing (which happens to be the very same issue we were having before they installed a new AC, so perhaps had they resolved the issue originally we could have saved ourselves from spending an additional $5000 on a new AC), but he could not run any tests because the unit was frozen solid. He noted it could have something to do with insufficient insulation during installation or the fan on our furnace, and noted that DONE would take care of that if that was the case (to which I responded they need to take care of whatever the issue is considering we spent over $7000 on August 9 and have a 10 year warranty on parts and a 2 year warranty on labor). DONE does not have anyone that works after hours or on Sundays even when a customer has paid them more than $7000 for a new AC that has not worked properly since the day it was installed. While it is highly inconvenient for us to have someone stay home yet again on Monday, that is our only option at this point. As I noted, I cannot in good conscience recommend this company. I would encourage anyone needing assistance with their AC to find a different company.

Dr
Review №25

Tony from Done Plumbing & Heating came over and successfully unclogged a blocked drain that was backing up into my laundry room sink. He ran a snake down the drain from the clean out access point and successfully freed the blockage, which was about 10 - 12 feet down stream. Tony was professional, courteous, friendly, engaging, and respectful. I highly recommend Done Plumbing & Heating, and would certainly use them again if/when the need arises.

Ca
Review №26

This company refuses to make reasonable accommodations for disabled people. First, I had to wait a week (not a real big deal) for an appointment. I needed freon added to my unit. They would not come out because they needed access to my home, even though the unit is outside. I am a cancer/chemo patient and cannot, due to health reasons, allow anyone in my house right now. So, now, I have to endure high temperatures in my house, which also effects my health, because they wont do this. I even offered to sign a waiver that they could not enter to check a coil (if needed) and would gladly pay for another trip if the freon recharge didnt work, once I could allow people in. Use only if you are able bodied.

Fr
Review №27

We have used Done for years for a variety of plumbing issues including hot water heating systems and outdoor and indoor plumbing problems.They have always done a great job. The techs are knowledge and courteous.We will definitely continue to use Done!

La
Review №28

Feeling like I had my pockets picked for less than 25 minutes work. I did all the drywall cutout for incredibly easy access to repair. Seriously, less than 3 ft of pex and 3 Shark bites, and $470+ later, I wont be recommending Done to anyone, nor will I be be calling. Too bad, Dallas is good guy, but no thanks.

De
Review №29

Roscoe was the technician who responded to my repair request. He was knowledgeable and very professional. My particular repair was not easy but Roscoe didn’t give up. He not only successfully completed the repairs but saved me money in the long run. I definitely would recommend him for any plumbing repair or installation.

Te
Review №30

They were very professional, informative of what was needed to address problem amd courteous. Problem was resolved to my satisfaction in a timely manner. I give high marks for customer service and keeping me informed on techs arrival.

Ry
Review №31

I called two other plumbers in Aurora, CO and they didnt call me back. Done answered the phone and gave me an appointment for the next day which is what I requested. Chris came out, was on time, and did the job perfectly and was extremely personable and professional. I had a leaky sink and Chris fixed everything perfectly.

Ti
Review №32

Had a swamp cooler replaced before the June 2021 heatwave and have been quite satisfied. Had a issue with the unit water pump but Nathan promptly resolved and have been enjoying ever since.

Ma
Review №33

Charlie from Done! Arrived promptly, took care of the issue efficiently, and was respectful of our floors and cabinets. He was very friendly and a pleasure to work with. I recommend Done! And Charlie.

Na
Review №34

Gary provided excellent service installing a new garbage disposal. We purchased a garbage disposal from hardware store after reviewing products online. Gary was knowledgeable about the product and completed installation with no issues. He was courteous and answered all our questions.

St
Review №35

Very professional and prompt emergency service on a Sunday morning. Thorough inspection and diagnostic service to identify a leak and drain issue. He communicated the problem and solution to the drain issue and promptly took care of my problem!

Al
Review №36

Done Plumbing is not my regular plumber. He was not available, and our bathroom was clogged. So I called out of the blue and the service was EXCELLENT. Courteous on the phone, they sent follow up email to confirm the appointment. They were able to come earlier than I expected, but called first to see if that was okay. The techs (Tony/John) were professional and pleasant. They got right to work, and dealt with the clogged line in very short order. The invoice was incredibly detailed. I appreciate the level of professionalism. The service was not cheap, but when you need the help, you pay the cost. And then you hope its worth it. Id recommend Done Plumbing very highly.

An
Review №37

Chris was amazing! Explained everything in detail and did an amazing job with installing our garbage disposal! Highly recommend!! Will use again!

Si
Review №38

Have nothing but good to say about the company and their representative Charlie. He was knowledgeable, experienced, experienced in his field and professional.He walked me through my options. Talking the time to explain the pros and cons of each option. Never felt pressured to do more than what I thought was best for my household. He found crack on the main pressure valve that had started to pool water. Probably caused by the cold snap. He was able to address the issue right there. I avoided a water disaster in my home. He replaced the valve and the water heater. The work went quickly and cleanly. At final inspection, my questions were clearly answered and the bill fully explained. The cost was reasonable.. For what had stared as an inconvenience and could have been a flooding issue; it was all resolved with minimum fuss. Am grateful and would call for all my plumbing, heating and AC needs.

Br
Review №39

The technician arrived on time, was very professional and efficient. He also cleaned up in the work area and gave me some tips to prevent future issues. Highly recommend this company, thank you Done!

Al
Review №40

We have used Done plumbing several times. They have repaired our AC (and they were able to send someone out next day for us!), fixed an outdoor pipe break, and repaired our bathroom sinks. Everyone had Done has been friendly, courteous, and up front about the costs. I would recommend them to anyone and they will continue to be our go-to service provider.

j
Review №41

Plumber was very experienced and competent. Job finished in reasonable amount of time with little disruption to other activities in home. Would recommend.

Da
Review №42

If you are going to charge $700 to unclog a drain, please take more than 50 minutes to do it so I feel like Im getting my moneys worth.I was expecting to spend between $300-500 and received quite the shock with the $740 bill and feel pretty gouged. Service was fine and professional, just not sure who else in society is billing $700/hour these days.I would recommend finding a different service provider.

Pr
Review №43

Charlie, my tech was amazing, patient and explained everything well. He did a great job

Mi
Review №44

Charlie arrived at the prescribed time and was very professional and courteous. Very knowledgeable about his craft and trade.

Ab
Review №45

Charlie is our new “go to” guy! He was courteous, professional, prompt, and most of all: honest. He was patient in my decisions and did everything he could to make the process easy and smooth—and he did! We will absolutely call Done! again... as long as we get Charlie.

Br
Review №46

Ive used Done! on multiple occasions ranging from AC maintenance to new duct and plumbing installation for a kitchen remodel and they are always professional and experts in HVAC.

Ju
Review №47

Aaron was on-time, accurately assessed the problem and was able to fix it the day of the appt. Great explanations and great service, highly recommend both Aaron and Done services

We
Review №48

I called Done late in the afternoon and they were at my house within an hour. Lincoln was very knowledgeable and did a couple of tests to determine how he could go at our clog. Instead of going through the toilet and having to remove it he decided to go through the bathroom sink. It worked great and our clog was removed. He was very professional and even fixed up my sink into better shape than it was.

Ho
Review №49

John was a very good technician. We just had our drain cleared out. Arrived in time, price was reasonable, and work completed efficiently. Will definitely use them again!!

Pa
Review №50

We had a gas & carbon monoxide leak. Done Plumbing & Heating is always our FIRST CALL for our repair needs. Our over 30 year old furnace needed to be replaced. As always, their expertise was the BEST in the knowledge of the selection of a new furnace, the installation of the furnace & thermostat & the choices available. The team that came to our home were a GREAT group, so friendly, kind and considerate of our home on a snowy day. The office team is repeatedly helpful and friendly as well. We feel we got a great price on our furnace, and incredible service that has never changed since we have counted on DONE Plumbing & Heating. Thanks again!

Br
Review №51

Everyone in the office was very friendly. Daniel was in time, informative, friendly and fixed the problem. Using the again soon for another project

sh
Review №52

Once I submitted my maintenance request they responded to me quickly, had someone here within an hour... Chad was professional, excellent at his job and very good at explaining what needed to be done to correct the problem.... Second time I have used this company , will recommend them to everyone!

Pa
Review №53

They were efficient, on time, no hidden costs, no upselling, and very professsional. I would definetly use them again!!

De
Review №54

Clyde and Brick were my technicians. They were right on time and took care of my plugged toilet efficiently. All costs were communicated up front and work was done quickly. They were great! I will definitely call them again for any future plumbing issues!

Ka
Review №55

Jeremy was extremely professional and thorough which I greatly appreciated as I wasnt able to be on-site. Customer service was on point and I will be using them again

ke
Review №56

Arrived on time to replace two sinks. I supplied the sinks and valve kits. Nice guys! Once they pulled out the lap top, stories of travel charges, fuel and more came up, like the higher price first and then this reduced price of $2100,00+. So much for fair pricing for a simple job. I had two other offers, $378, $450.FYI.

Je
Review №57

I called around 9 am to schedule service and there was already a tech in the area. Gilbert showed up promptly and assessed the situation. He was courteous and listened to my water heater concerns. The work was done quickly and Gilbert explained the issue and the repairs he made. Lastly, he gave me tips on how to keep the water heater in working order. This is my second time using Done Plumbing and Heating and have been satisfied both times.

Ni
Review №58

Done! Was quick and efficient and showed up early to resolve the issue. Left a clean workspace and explained what was done and what the cause was.

Da
Review №59

Very friendly and knowledgeable. Did exactly what I expected. Will use them again.

Bi
Review №60

Our AC quit overnight and we got it fixed quickly after calling in. The price was a little high for the repair done but worth the peace of mind that it is done right and with the warranty

Ry
Review №61

DJ from Done Plumbing & Heating was great! He diagnosed the problem with our old water heater then quickly & efficiently got a new one installed that same day. Not only was he informative and well spoken but he was also very respectful always wearing his mask while working in our house during this time of COVID. My wife and I will strongly recommend Done Plumbing & Heating to any of our family, friends or neighbors who have plumbing, heating or AC service & repair needs.

An
Review №62

This is long overdue. I used Done Plumbing earlier this year to install a new AC, furnace, water heater, humidifier, and positemp shower valve. What can I say- they were absolutely incredible. From the quote to the installation, everything was handled professionally and cordially. During the bid process, they spelled out my options clearly and showed me exactly what I could expect. Ben did a tremendous job determining exactly what my house needed to be cooled properly. They thought of everything and were prepared for every curveball that my house had to throw at them. Even their electrician was prepared for a poorly done DIY basement and did an exceptionally clean job running new lines. All the permits were pulled and inspections passed with flying colors and compliments. Keep in mind, this was all completed during the height of COVID. I was sick of dealing with contractors who cut corners and didnt follow through. Done was a breath of fresh air- truly the cadillac of plumbing and HVAC companies, and you get what you pay for- the best. What a good value and investment! My sincere thanks goes to Done for all the work youve completed and will complete for me. This company is run the right way and it shows throughout the entire crew and dispatchers. Thanks again!

Ka
Review №63

Great service for decent prices. Ultimately, the job was extremely well done. I hope Matt Vance is able to service my place again if I need something in the future. I needed to have my drain rerouted with my new under mount sink (already installed) and he made things look crisp. Matt was a very clean professional and had great insight. The company has flexible hours and I definitely recommend their services.

An
Review №64

My AC stopped working on a Friday afternoon and I was told they would have a service tech at my house the next morning. He arrived at the time promised and completed the repair in about 30 minutes. I feel that the fee was resonable under the circumstances.

th
Review №65

Darrell begay did a very good job fixing my swamp cooler he was very knowledgeable thanks darrell

Da
Review №66

Daniel was very informative during what turned out to be an unusual plumbing scenario, he was very polite and respectful to our property.

Ma
Review №67

On time. Professional. Polite. Knowledgeable. Cleaned up. Reasonable cost.

Ro
Review №68

Gary was at my house an hour after I called when I found a burst pipe. Knowledgeable, friendly and very professional, I will continue to use DONE for my plumbing needs. These guys are great!

De
Review №69

They were efficient and done in a timely manner. Would use them again

Sh
Review №70

Done Plumbing is a great company. Professional and prompt! Very knowledgeable!

Ch
Review №71

I am a local licensed/Insured general contractor here in the Denver area. When I am unable to make a customer repair myself or I need a licensed, Insured plumber, I always referr my personal clients to Done Plumbing. Hands down one of the best plumbing companies in Denver. Thank you Done staff!

Bo
Review №72

I couldn’t have been happier. Perhaps somebody somewhere could have done it a bit cheaper I don’t know, but they are VERY professional, from the fella that answered the phone to the plumber that showed up at my house. Dalton was awesome- answered all my questions and explained everything he was doing. I would recommend this company to anyone looking for any of the services they do.

LM
Review №73

Sean (Sales Representative) was Excellent. Very transparent, thorough and clear regarding new system purchase and what to expect during installation.Jack and Aaron (Installation Team) were Great. Very punctual and knowledgeable. Left workspace clean.Everyone provided Excellent customer service, making this large purchase less stressful.

Le
Review №74

Super smooth water heater install. Everything is up to code in less that 4 hours. I called Monday late a.m. done by noon Tuesday

me
Review №75

Excellent friendly service & communication. These folks are very customer centered, knowlegable, and a pleasure to work with.

Ri
Review №76

Quick response. Repair and new refrigerator water line connected. A little expensive, but we got done what was needed.

Ma
Review №77

Water heater would not stay lit. Service technician misdiagnosed issue, recommending replacement of thermocouple and gas valve. I disassembled the unit after work that night and found the glass thermal release had tripped and the unit was not getting enough oxygen. Almost $400 for nothing...

Se
Review №78

While I havent used their service, their technicians drive recklessly. Specifically truck #110

Br
Review №79

Chad was very professional, efficient and explained everything very well. I am very happy with the service!

Ke
Review №80

This was a very positive experience. The company responded quickly and set up an appointment that was very convenient and timely. The tech that serviced my furnace was friendly and quickly repaired the furnace.

Li
Review №81

I would recommend them to anyone.

ch
Review №82

Great job professional and friendly on time and great work ***** had work done before with DJthis time with Charlie both Tech’s were great!!!

Je
Review №83

We called Done! about a clogged drain at 3:30 in the afternoon on a Saturday. They were to our house within a hour and had the repair done within 30 minutes after that. Justin from Done! was respectful of our house (booties and a mask), knowledgeable and very professional. The next time we have a plumbing problem, Done! is first on our list!

Fa
Review №84

James was awesome! Super nice guy and did a great job servicing my water heater. Highly recommend.

Do
Review №85

Nathan Shearer just repaired a leak for us. Every time we used the kitchen sink it leaked into the basement. He identified the problem IMMEDIATELY and fixed it within an hour. He was so professional, nice, personable and knowledgeable. We live in a house built in 1887, it has many plumbing issues and he had no problem fixing the leak and giving us excellent advice on what to do for other problems. Thank you Nathan, you are the plumber everyone wishes for!

Jo
Review №86

They were very professional and did a great job.

Be
Review №87

Nathan from Done plumbing assisted me in inspecting and replacing my water heater. He did not try to push me into just buying a new water heater, but rather waited for the heater to show that it was leaking and nota basic tightening of a pipe and try to help lower the cost where possible. Nathan was great to work with and very informative!

K
Review №88

Great customer service, on time and fixed my problem. Thank you!The plumber had an iPad to complete the transaction/take my payment, and that was a bit frustrating because it wouldn’t let him process my payment efficiently- these guys need an upgrade from their IT department.

Je
Review №89

Great work.Efficient and went the extra mile to show me how things worked

To
Review №90

The plumber, Gilbert, was terrific. He was friendly, worked quickly and cleaned up the job site after he was done. However, I was quite shocked with the total price of the bill. It should not cost over $500.00 to install a kitchen faucet that I provided. Also, I booked the appointment through Team Dave Logan and did not receive the $50.00 discount that is stated on the site advertisement. I would recommend you check prices before dealing with this company and do comparison bidding before approving them to do any work.

St
Review №91

Thank you for doing a great job today. Vern was professional and friendly. He arrived on time and did our repair quickly. Ill have them back when needed.

Sa
Review №92

Fast, timely service. Tony was professional and rapidly resolved the issue, and while I have the 30 day follow up guarantee I do not anticipate requiring it.

Dr
Review №93

BEWARE OF THIS BUSINESS!! If I could give a negative rating I would. When we first moved into our house, our sprinklers were not winterized. The plastic popper froze and broke and the back flow prevention valve started gushing water. We called Done, and they recommended that we pay them to install a new entire valve ($600+)! I didn’t know much about the systems but thankfully I discovered that my neighbor was an experienced plumber. He went out and bought and installed a new popper for me for $35. I can’t in good conscience recommend a business that conducts its business so unscrupulously and takes advantage of people like that. On the plus side, having a great neighbor is awesome.

Ke
Review №94

Team was very professional and handled the matter quickly.

Li
Review №95

Customer service was great, Gary was helpful, honest and professional.

Je
Review №96

Super happy with their service!! Everyone on the phone was more than willing to answer questions and made sure to schedule a service as fast as they could. Jamie was the technician that came to service my furnace and he was extremely professional.

Ge
Review №97

PROMPT ATTENTION TO A SERVICE REQUEST. WORK WAS DONE IN ONE DAY BY A WELL-PREPARED TECH.

Ha
Review №98

Fast, professional, non-judgmental service. Great first time experience

Tj
Review №99

I had a leak in a water pipe in my crawl space under my kitchen, after shutting down the water supply, I called my insurance company, water mitigation company and Done ✔.I have used Done for around 5 years and I have been thoroughly pleased with their level of service.I contacted them around 1030pm and they told me they would be able to come to my house the next day around 4pm.I received a call from Vern, the plumbing technician and was happy to hear he would be able to be at my home to assess my situation by 11am.Great job and thanks again Vern!!

Ri
Review №100

Very impressed with the service and professional ism. Pricing was fair and offered different payment options. Great job guys!

Information
18 Photos
100 Comments
4.6 Rating
  • Address:541 Norfolk St, Aurora, CO 80011, United States
  • Site:https://www.itsdone.com/?utm_campaign=gmb
  • Phone:+1 303-218-9401
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Plumber
  • Air conditioning system supplier
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
Working hours
  • Monday:6am–9pm
  • Tuesday:6am–9pm
  • Wednesday:6am–9pm
  • Thursday:7am–7pm
  • Friday:7am–6pm
  • Saturday:6am–9pm
  • Sunday:6am–9pm
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