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Sierra Smog & Auto Repair
402 Grass Valley Hwy, Auburn, CA 95603, United States
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Ja
Review №1

Great place Steve and his daughter really care. DMV didnt have a copy of my smog cert indicate from the year before and Steve took the time to look through his file cabinet and found it so I could get a copy. He took time out of his busy day and helped me free of charge. He is honest and very helpful. His daughter always has a smile and does just as much as he does to make you feel like a person and remembered me from the first time I went there i highly recommend them

Sc
Review №2

I drive a bit further than I need to get to THIS smog inspection station. I drive past the others because I used to be involved in a similar business many years ago, and I very much appreciate how Sierra Smog is operated. Ive been here many times and have always been treated very well by all the staff. The business is well run, friendly, reasonable in cost and CLEAN. Take a look around next time your there and youll notice that the office area AND the shop area are both exceptionally clean.I brought down my wifes car to have a smog check two weeks ago but on the drive down the check engine light came on. When I arrived at Sierra Smog I spoke with Steve about the need for a smog check and the check engine light being on. He shared that by law they cant do a smog check on a vehicle with a check engine He checked the cars electronic system and was able to determine that it was related to the fuel evaporation system. He found the gas cap to be slightly loose, tightened it, and told me to drive it for about a week or so and the light will go off. So I did, and he was right! The light went off shortly thereafter and I went back for the smog check. Again, treated very well and had a fast and easy smog check.I HIGHLY recommend this family run business for smog checks. Why go anywhere else?

An
Review №3

Very happy with the service they provide here. Steve and his crew are super nice and very patient. Had an check engine light for a small evap leak.. after replacing the part for the evap leak they cleared the code for me. Drove a couple hundred miles and came back to them so I can finally pass smog. Thank you thank you

Ta
Review №4

My dad has gone to this smog place for years and he was kind enough to hold the door open for another customer just for the customer to flip out on him and tell him that he’s going to go in front of my dad and that only one person can be in the store at a time. My dad was already being helped he was going to the truck to check the miles on it, so when he came back in he shouldn’t have been disrespected by another customer the owner did absolutely nothing and lost a really good customer forever. Maybe next time don’t let another customer disrespect a loyal customer like my dad. I’m disappointed that he had to have an experience like this and I will tell all of my friends to not give business to a place like this. Learn how to treat your customer this is sad, unjust, and downright disappointing.

Sh
Review №5

Steve at Sierra Smog is honest and trustworthy. We owned a small dealership so we took all of our smogs to Kendall and Steve. My wife bought her first car from them (posted below), and my wife loves there dogs. Friendly safe and reliable. Clean restrooms and nice newly upgraded waiting room. Dont go anywhere lse. Best prices around. There boating people too 🐋 . So I had to post our boat on here.👍

Sa
Review №6

Great place to smog your vehicles and they also have many other service such as registration/tags, auto repairs and more.

Tl
Review №7

Very confident. Been coming here for years

Mc
Review №8

They were quick, friendly, and affordable. I was in and out in less than 30 minutes.

mi
Review №9

Great place I highly recommend it.

Ka
Review №10

These guys got me in&out in 30 minutes!They were so nice and accommodating as well. This will be my new smog place from now on! Thanks guys!

Oy
Review №11

Steve looks good with his greying hair

Si
Review №12

They charge an additional 4% if you use your credit or debit card. For that, The receptionist said shed give me a discount if I wanted it. Im watching the mechanic drive my vehicle while talking on the phone. The mechanic doesnt seem to like his job. If they have any friends that come by, theyll let them jump ahead or do some of their own fixing. longest Ive ever waited for a smog check. Watched as my rv sat there while he worked on other cars even the cars that showed up here after me. I guess to the receptionist shortly be ready means 2-3 hours and being neglected. Add to that, they dont care and dont enforce wearing a mask. Never coming back here

La
Review №13

I have been to Sierra Smog for years, so thought of them when I needed a smog, even though I wasn’t living nearby any longer. I called ahead to find out their COVID precautions and was kindly told I could wait in the car. I thought that meant all work would be done under the hood. I haven’t paid much attention to the procedure in the past. I also assumed staff would be wearing masks. When I arrived, the technician who came to my car was not wearing a mask and indicated he’d need to have access to the inside of my vehicle. A sign on the front door asked customers to enter the office one at a time and wear masks. The technician informed that the car needed repairs in order to pass, so I left and dealt with that for the next week. I called Steve, the owner, and asked why staff weren’t wearing masks. He mentioned It was due to them being outdoors, but that they were reviewing their policies. He offered to be present when I came in next for the smog. When I returned two weeks later staff were still not wearing masks, and some customers were not either. Steve graciously put a mask and gloves on to service my vehicle and comped me for my feedback. I appreciated his willingness to serve me with health protocols given that I am in a vulnerable category. I kind of worry about others at a variety of businesses who have to speak up in order to protect themselves.Thank you, Steve, at Sierra Smog!

Me
Review №14

Have gone here for years. Professional, friendly and helpful.

Ji
Review №15

Fast and thorough got all my tags in and out in less than an hour I like it

Pe
Review №16

Always efficient courteous and fair

Ri
Review №17

Will always go back for my smog check.

Je
Review №18

Does not listen to the customer doesnt know much about duramax.

Ja
Review №19

Great place, no appointment needed.

Jo
Review №20

In and out in the blink of a eye.And with everything going on in this crazy world it is much appreciated..

fr
Review №21

Great service only took me 15 min my smog was well appreciated thank u.

Mi
Review №22

Great service as always.

RH
Review №23

THIS GUY SEEMED SHADY TO ME SITTING IN A DARKENED BACK CORNER OF FRONT OFFICE, AND I TURNED OUT TO BE CORRECT.HE THEN EMERGES WEARING FULL BODY TATTOOS AND BEGAN HIS LIES ABOUT MY VEHICLE NEEDING HUNDREDS OF DOLLARS IN REPAIR FIRST BEFORE THEY CAN EVEN HOOK UP THE SMOG MACHINE TO MY VEHICLE, I THEN LEFT WITH A “RED LIGHT” GOING OFF IN MY HEAD.UPDATE: TOOK MY TRUCK TO A “TOP SHELF” SHOP IN GRASS VALLEY, TOM’S CAR CARE, HWY 174, GRASS VALLEY, AND THEY TOLD ME TO DRIVE 100 MILES TO RESET MY COMPUTER IN VEHICLE, SO I DID AND IT PASSED WITHOUT MYSELF GETTING RIPPED OFF HUNDREDS OF DOLLARS BY SOME AUBURN TRANSPLANT !!! ——-THIS LEVEL 6 GUIDE DOES NOT RECOMMEND——- ——GO ELSEWHERE FOR YOUR SMOG NEEDS—-

Ni
Review №24

Nobody cares about wearing a mask. Service is fine.

T.
Review №25

Fast ..friendly....EAST

Me
Review №26

Great customer service and short wait times 😁

Pe
Review №27

Sorry to hear they only do smog now. The auto repair was 5 plus stars.

AT
Review №28

Fast, Friendly, and reliable. My family has been coming here for years. Wouldnt go anywhere else

Po
Review №29

Love this place! Honest and reliable. Wont go anywhere else.

Li
Review №30

I always have a great experience at Sierra Smog! Amazing, knowledgeable mechanics. Genuinely nice people. You can get your tags right there. Please give this place a try!!

Mi
Review №31

Great shop and awesome people

Ha
Review №32

I rent U-Haul from here regularly, and it is always a hassle free experience. Each time I am here, they are busy and from my experience they run a tight ship. You can expect to be helped in a speedy fashion, but with all the customers that come here, there is a wait sometimes.

JO
Review №33

Above and beyond to squeeze me in on such short notice even though they were fully booked and quite busy. Very hospitable and accommodating with my dog. Very prompt with service and took the time to explain things in a way i could understand. Even gave me a discount. Excellent smog service!

ka
Review №34

Fast. Polite. Reasonable price.

As
Review №35

Quick, friendly, convenient location

Jo
Review №36

Always great service. I take all my vehicles there.

St
Review №37

Nice people!

Jo
Review №38

Very efficient. Friendly staff

Mr
Review №39

I used Sierra smog to get my vehicle smog. And they were absolutely amazing. They have quick friendly service and military friendly.

Di
Review №40

I have a 1985 RV. They do a great job of smoging my rig.

He
Review №41

The only place I trust to smog my cars 5 star service every time.I recommend them highly!!!

Ga
Review №42

Service was great, very quick, friendly staff, and the price is on point! Brought my 5 kids under 7 plus my Beagle. We were in and out in under 25 minutes.

Da
Review №43

Very professional, in and out!!

Mi
Review №44

Great place to go for your Smog Check. You can get your smog check and renewal. Ive been going to them for about 10 years now, always have had a good experience.

Ch
Review №45

Fast, Steve will get you inspected fast!we have used him twice now and will continue! Easy access in and out!

Lo
Review №46

Friendly and on time

Ty
Review №47

Best place in town

Da
Review №48

Quick and fast! I was in a hurry they told me it would be 40min wait. I was in n out in 15min Steve and his staff rock. I have been coming here for 5yrs+ I love the new office remodel. Its very inviting.

Ro
Review №49

Quick service!

Ja
Review №50

Fantastic job on my smog check

ne
Review №51

They do not value customer time. Reception the lady did her very best 5stars for that but the teem did not, they just wanted business and did not bother to be true about the time(edited on 10/17/18 10:59 pm) after reading your reply today I want to add that my low rating and complain was not based on technical issues causing the delay but it was on withholding the information that other customers are waiting too with the same hope as me that i was the next customer in line where as i repeatedly kept asking for the same. Hope you will be honest in such times now onward.

Tr
Review №52

Great shop, in and out quick everytime.

Da
Review №53

Incredibly fast, cheap, with great staff. Highly recommend!

Mi
Review №54

Great service. I was in and out for a smog check in under 20 minutes. Smog check price was better than all of their competitors.

Mi
Review №55

Great folks to deal with. Honest and they do good work without try to upsell. I will use them for all of my work in the future.

Da
Review №56

Great smog place

La
Review №57

WOW!!! Every time I go there for a problem or concern this company SHINES!! The owner & staff are AWESOME!! They take the time to explain what they can or cant do in a drive-thru setting.They have done a few things for me & Im not disappointed. I still have work to b done & believe me they will be the ones I have do it.I like that I can go in there & they dont act like your a idiot woman. They took the time to come out & talk to me about problems in laymans terms. I didnt feel like they were fishing for money!! I cant say that about many companies.I hope this helps you all!!

Br
Review №58

Fast service with friendly staff!

Je
Review №59

Great prices and great, fast service. I trust these guys

Lo
Review №60

This place is right up there...1. Ive never had to wait2. The people are friendly3. It isnt too pricey

Mi
Review №61

I didnt have an appointment but they did what they could to get me out in a fair amount of time. Thankfully they were not overloaded on other patrons that day.

Ca
Review №62

They were polite, efficient & limited waiting!I passed the smog on the 1st try! Great place!

sa
Review №63

Great service!! Got my car smoged and my tags in 30 min!Very friendly service! There is a charge to get your tags, but it is well worth it for me not to have to spend 4 hours at the DMV!

Me
Review №64

Quick service even we showed up without an appointment on a day they were slammed. Kind staff, will return in 2 years 😁

Kr
Review №65

They treated us very well and exaplained in detail everything we needed to know. Friendly great service.

Ju
Review №66

They are very helpful and personable. I appreciate all they did to help me get my vehicle smog legal.

Ja
Review №67

Open Saturday! They were quick, efficient and yes, the mom and daughter combo are cute. You dont hear that to often about your smog shops.

ma
Review №68

Hands down my one stop custom shop.. Steve and Jake rock the house.. Smog, repairs, DMV stickers, u haul rental trucks, sensors, trannys, for cars not from the corner in sf lol... I have had 50 plus cars in my life, have three now and these guys are the only ones that can touch them.. If they cant do it, they will tell you the best that can...

An
Review №69

Very nice people working there, went out of their way to work with me and issues I was having. Would recommend and will return.

Te
Review №70

I have been using this business for over fifteen years and cant say enough about the timely, honest and efficient service.

Sh
Review №71

Personal service, quick, no hassle work, I havent vehicle smogged here and the owner and his crew make sure they take great care of their customers. They are affordable here in Auburn!!!!

de
Review №72

Great place,nice people,good prices

Ma
Review №73

Rented a U Haul truck here. Good service

Da
Review №74

I have always found this place dependable and friendly. They are always busy but somehow you get through the smog check ordeal

J
Review №75

Seems to be ran by children, I was expecting a more professional atmosphere.

pa
Review №76

Nice people. Good service.

Br
Review №77

It was a quick check on my truck and the service technician was very helpful.

Ju
Review №78

Said he couldnt smog it untill I got my water pump fixed hes the pro Ill take his word for it

Je
Review №79

Quick and easy, no nonsense smog shop

Ju
Review №80

Honest people doing honest work and even speak english. Not a lot more I could ask for.

Ja
Review №81

Great service

Jo
Review №82

It ok to have a smog test

Bo
Review №83

Fast and great people

Mi
Review №84

Steve and his team are knowledgeable, affordable, and honest. I highly recommend Sierra Smog and Auto.Michael C

An
Review №85

Fast service! Excellent customer service!

Ke
Review №86

Good honest people

Da
Review №87

Very good service

Ch
Review №88

Quick easy and great staff

Re
Review №89

Owner is very honest and upfront

ad
Review №90

Fast, honest service

Jo
Review №91

So help maybe go some where else

TF
Review №92

Fast and easy

Co
Review №93

Amazing again!!!

De
Review №94

Good service

Ma
Review №95

Always quick and professional

Pa
Review №96

Best in town

Jo
Review №97

Good prices

Lu
Review №98

SLOOWWW SEEERRRRRVVVVIIICCCCEEE

Information
22 Photos
98 Comments
4.6 Rating
  • Address:402 Grass Valley Hwy, Auburn, CA 95603, United States
  • Site:http://www.auburnsmoginspection.com/
  • Phone:+1 530-392-4174
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
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