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Colemans Collision Center - POC Collision
1524 Minot Ave, Auburn, ME 04210, United States
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Comments
St
Review №1

The service and staff was AMAZING! Staff was very kind and professional. Car came back better and cleaner than I left it. Brought the car in for repairs after someone dinged my door and they cleaned up the inside as well. The process was easy and seamless. I would and will 100% recommend Colemans Collision. Thank you Dave and team for taking care of my car and doing more than you had to.

Lu
Review №2

They did a phenomenal job on a some read bumper damage and even replaced a tail light bulb for me which wasnt apart of the estimate. They didnt need to interior detail either, yet it was a pleasant surprise to find my interior fully clean. Excellent service.

Va
Review №3

Quick, knowledgeable, professional! Worked directly with my insurance so I didn’t have to. Extremely pleased.

Am
Review №4

After being in an accident (not my fault), I needed help through the repair process. Colemans was very helpful, answered all my questions and explained everything they were doing. While waiting for my car to be finished, they kept me up to date through text and phone calls. Took longer to fix then we thought but that was due to back order of parts, not Colemans fault. Great work, so happy with the repairs.

Ka
Review №5

My car was sent to Coleman’s after I was in an accident. I dealt with Marissa. She was professional and polite and helpful with all my questions. She also went out of her way to get me a cheaper price on my rental. I had no idea she was doing that and she called me after contacting another rental. My car was deemed a total loss so I cannot comment on their work but their customer service is top notch.

Gu
Review №6

Seat covers for old 2002 gmc truck i trades for 2014 silverado at pape 20,000 miles

Ch
Review №7

I brought them my truck after being in an accident. It looks brand new, they washed my whole truck and kept me in the loop through the whole process. They did amazing and I highly recommend them.

Ch
Review №8

They were very good to me when my vehicle needed repair and kept me updated with all that i needed to know about what work needed to be done so we were both on the same page, they were amazing. Helpful with returning my rental and they cleaned inside my vehicle as well, that was unexpected and very appreciated.

Jo
Review №9

Many things on the car are not correct. First noted that my left rear tire is not holding air, had to put air in three times since Friday, my husband and his friend who also does the same work noted that there is a gap in the tailgate, problems with the quarter panel lining up wrong, door gaps, upper trim not right, bumper cover not right. Things I would not have noticed on my own. This is not acceptable.

Se
Review №10

They were friendly and timely and easy and great to work with.

Me
Review №11

Had my car fixed from an accident and they even cleaned the inside and did a great job 👍👍👍 as many thumbs up as I can great job guys always do a good job too probably my third time bringing a vehicle here

PJ
Review №12

The bumper looks great and they also vacuumed the inside of my truck.

Da
Review №13

Very happy with the job they did on my truck, picked it up and it was clean as a whistle inside + outside.

Gi
Review №14

Top of the line collision repair. This is where you go when you want your paint to match and your body parts to line up.

Em
Review №15

Great communicators, friendly, and very competent. Made my life a lot easier, definitely recommend!

st
Review №16

Got my wifes van fixedTop knotch job By Chris Stohner

be
Review №17

Great job on the body work and detailing.

vi
Review №18

They do a great job and nice services

Be
Review №19

Colemans Collision is top notch. They handled my whole claim after I called my insurance company. The estimate was timely.We scheduled to repair for a week that I was able to borrow one of their loaners. Other times Enterprise had a car rental available.When I picked up my car they read through repair list and summary.Great workmanship. Easy company to deal with. The repairs are now guaranteed for the life of me having my car.Thank you.

to
Review №20

Someone hit my vehicle and brought it here for repairs. Happy with the work that was done. Would definitely recommend.

Ma
Review №21

Although the job turned out well it was painful.It was just for a new bumper and to fix the tailgate. I feel this job should have only taken less than a week. They had the truck for almost three weeks total. We had to go pick it up(undone) after almost two weeks because we had prepaid camping trip planned and needed the truck. Back and forth to Auburn too many times =$$Ordered or received wrong bumper twice.Personably enough but should be more organized...

Lo
Review №22

Endorsing Colemans Collision superior professionalism is easy to do, especially during these Covid 19 times! Marissa is a consummate professional, she was very prompt and accurate on our quote from inception and delivered all that was promised on the quote and length of time for repair! I was amazed that she even picked up my vehicle at my home and delivered it back at completion, to avoid personal contact in these pandemic times! I am very happy with their service and would definitely recommend them to my family and friends.

To
Review №23

My vehicle was finished ahead of schedule and looks great!

Ca
Review №24

I had the front bumper repaired. The car looked brand new when I picked it up. When I drove it away, I heard a very loud noise and brought it back. They took a look right then and there very solidly bolted in a shield that had fallen down. The staff were very friendly and professional throughout the entire repair process.

Pa
Review №25

Fast, professional service. Great communication! They do what they say they will. Uncommon for this day and age. Highly recommended.

Jo
Review №26

My experience at Colemans was wonderful! The quality of work was excellent and they did it all in a timely manner. Everybody I interacted with was very knowledgeable and extremely friendly. I would recommend Coleman’s Collision to all my friends and family! These guys go out of their way to make you happy....

Jo
Review №27

Andrew was absolutely wonderful. I had just moved into the area, and my phone wasnt working well, in Buckfield, through AT&T. I just had a bunch of obstacles, as it was an unplanned move and Im going through a breakup after 14 years. I was able to communicate through email, and he made everything so convenient for me. I suffer from severe anxiety, so really needed someone to take the reigns to get my Blazer fixed. Not only did they do a great job on the body work, but they cleaned my car meticulously, inside and out. It smells great and looks, almost great. I still need to get a little more body work done, as soon as I can afford to. I would highly recommend taking your vehicle there. The young staff is very professional and down to earth, answering all of my questions and were very polite! They all seem happy, when I come in, so I think it must be well managed business!

fr
Review №28

I just pick up my car from this place, staff so nice and professional,service is awesome and fast,they fix and print my cars door from order parts to i pick up my car just 5 days...awesome

Ky
Review №29

I dealt with George who was very professional. I’m not mechanically inclined, but everything looked pretty good. I drove my car from Auburn, ME back to Boston, and there were no issues. I definitely would recommend them if asked.

Ch
Review №30

Don’t bother going anywhere else, it was done better than I expected and quicker. The staff is the best and I got steady updates. You’ll know you brought it to the right spot before you leave.

Do
Review №31

Very helpful and professional I will recommend them to anyone I know that needs their cars fixed

Bo
Review №32

Body work including repair and replacement of damaged parts.

Em
Review №33

They are great here. They make a bad thing.. like an accident... look like it never happened. They also guarantee their work. I believe it is on s time limit. Do make sure you know the limit. They do a phenomenal job and you can even drop your cat off during after hours. Excellent customer service.

Su
Review №34

Our truck needed repairs, and there was delay due to GMS strike, but they got it done and we are more then happy with the service and work done. Truck looks great, was worth the wait. Thanks for a great job!

ma
Review №35

Took longer then was suppose to because of holidays. They said they had all the parts but had to order more which took longer and which kept me paying for a rental for more then a week. The work done was good work.just took longer to get the parts do to the holiday season.

Ch
Review №36

Someone hit my parked car, wrecking my fender and bumper. Took it to Colemans at the suggestion of my insurance. Less than a week later had it back looking good as new. Never taking my car anywhere else for body repairs.

Sa
Review №37

I recently had front end work and painting at Coleman’s Collision and was thoroughly impressed with customer service, the time to repair and the workmanship. Thank you for your great service!

Ro
Review №38

They kept in contact with me throughout the process. Were able to make the car rental and every other aspect of this process easy. I would recommend them to anyone needing service on their cars.

Em
Review №39

They painted a motorcycle gas tank for me, came out really good great price fast service highly recommend Colemans Collision.

Na
Review №40

Coleman’s is awesome to work with. Made the process easy and my truck looked beautiful again after they were done!

Ki
Review №41

Amazingly efficient! Outstanding customer service! If you need your vehicle repaired from any type of collision, I 100%recommend Colemans Collision!!

Ma
Review №42

Very happy with the service received. Staff was great and our vehicle was returned promptly.

Ph
Review №43

I am very happy and pleased with the people at Colmans Collision Center in Auburn Me for everything they did to get my Jeep fixed and back to me in a very reasonable time frame and for thir quality of work.I give them all a 100 plus.I will be recommending Colemans Collision Center in Auburn Me to everyone that needs body work done on thir vehiclesThank you all so much Yours sincerely Phyllis

St
Review №44

I had to bring my vehicle back twice to have work redone. The first time I picked it up I was in a rush and didn’t notice until the next day things like paint not being polished, trim not being snapped in tightly or with clips broken etc. The second time they promised it on Tuesday, then called Tuesday night to let me know they noticed something they wanted to fix could I pick up on Wednesday - I was totally fine with that as I would rather pick up completely done. When I went to pick up Wednesday - there was a different piece (the piece of plastic that runs along the whole bottom of the passenger side) that was now not snapped in and they couldn’t. If you’re going to be late, make sure it’s 100% before saying it’s ready. They really need someone to do a VERY thorough QC check before telling a customer it’s ready, especially when it’s the second time and they’ve already called to say it’s going to be late because of a QC check. They finally got it right after the third time - as expected they did take care of their mistakes and were nice, but it was a lot of frustration and wasted time for a body shop with such high reviews and that people praise about a lot as being the best.

ty
Review №45

Highly recommend going to Coleman’s. Great service and my truck looks awesome!

An
Review №46

They always do a great job on our vehicles. I have been using them for 30 years. Thank you colemans.

mi
Review №47

Colemans did a great job fixing my van and finished ahead of schedule, the whole process was very smooth

Pa
Review №48

Excellent job , made things go smoother with having rental car waiting and then they got it done quickly and efficiently!!!

Wi
Review №49

Good place fixed your car if get in accident

Em
Review №50

Awesome place and professional service. Right on time and I was updated at almost every moment.

An
Review №51

One stop shop, my truck looks great. Staff was very communicative throughout the process.

Fr
Review №52

Enjoyed picking up my brand new again vehicles here several times.

Er
Review №53

Great service & very happy with my new door!

Ja
Review №54

Quick estimate service.

An
Review №55

They handled insurance work on my van. Great to work with and Ill be taking my other car in for personal work as well. Great place to deal with.

Ro
Review №56

Quality work, worth the 40 minute drive even though there are body shops closer to me!

Cr
Review №57

Good experience

Ab
Review №58

Its unfortunate that I had to give 2 out of 5 stars because the color match was phenomenal (what I was most worried about), the service was great and everyone at the shop was very professional. What ruined it for me is the lack of care from the paint guy. I had scratches the entire length of my Jeep in the clearcoat (from the sloppy polishing job) on both sides of my car when only one side was hit. The trim that was replaced is already fading and Ive had the car back for about 2 weeks. The passenger side door was completely covered in overspray. Thankfully, I was able to remove this with a clay bar. I have to compound and polish the scratches to get them out which I should not have to do. There are also areas on my hood where contamenents were not cleaned off in the prepping stage causing the paint to stick poorly. Now I have these dots on my car that cant be corrected and are more likely to be compromised leading to rust. I can correct 90% of this but its way more work than should be necessary when you pay a professional to do it for you.

Ch
Review №59

Very friendly and helpful. Not pushy at all

Wi
Review №60

Fair prices, professional management, and perfectionist- level quality of work and attention to detail.

Re
Review №61

Excellent work great service.

Ra
Review №62

Easy place to handle all your collision needs

Le
Review №63

Great place nice people!

Ke
Review №64

Quick, easy, and terrific customer service!

Ke
Review №65

Seems like a great place I was in and out with my quote

Ja
Review №66

They fixed my girlfriends jeep on the bill of an insurance company. Headlight, fender, bumper. Paint matches very well but fender squeaks, paint has dust in it all over the fender, the bumper paint is covered in orange peal. Also, the headlight aims straight at the ground and can not be adjusted up any more. I wrote this review over a year ago but it was deleted or removed some how.

He
Review №67

My truck got sprayed with rocks on the highway and they were able to fix the gouge on my hood and chip in my windshield in 2 days.

Da
Review №68

Excellent job, fast, professional, courteous!

Pe
Review №69

Great service and workmanship.....super fast

Ge
Review №70

Assome job,done before time. right on Estimate friendly staff

An
Review №71

Good Service

He
Review №72

It was k

Ol
Review №73

Great people great service

Fr
Review №74

Its a nice place

Ro
Review №75

Was not pleased with them they sent my car to auction a day early and I was not done cleaning it out and I had not signed my vehicle over to them...what a fiasco glad I finally got it worked out

Ka
Review №76

Very nice people

D
Review №77

Great service

Information
8 Photos
77 Comments
4.6 Rating
  • Address:1524 Minot Ave, Auburn, ME 04210, United States
  • Site:http://www.poccollision.com/colemans-collision/
  • Phone:+1 207-784-6121
Categories
  • Auto repair shop
  • Auto body shop
  • Auto glass shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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