I have been with Greg Root since 2002, covering my every insurance need and question. Very (like family) friendly yet professional atmosphere during any visit, and they always take the time to make sure I am fully satisfied. Only one claim so far, but they made it easy. I especially appreciate the courtesy calls whenever anything odd happens - I truly feel that insurance is not something I have to worry about, because Greg and his team are actively looking out for me.

Great Coverage, Good Company, Good People.I am in the restoration business. Having State Farm is piece of mind.Gregs staff is like a family and they truly care about their clients and it shows.

I currently have my home and auto insurance with Greg Root for three reasons. First, I priced different insurance companies and found that State Farm was slightly cheaper than the other companies. Second, I chose Greg Root as my agent because Ive known him for 14 years and he is a very good person. Third, I previously had my policies with him through State Farm between 2007 and 2010 but switched to Allstate because I got better rates for a few years. Greg Root did a great job for me between 2007 and 2010. When I left his agency in 2010 he was very gracious about me cancelling my policies and never made it a personal issue. He understood my motivation to save money and he was just as understanding when I called him up 5 years later and wanted to come back for the same reason. I have never had any negative experiences with Greg Root as a person or with his insurance company. I like that his office is fully staffed with competent people who have certain areas of expertise (Greg, Julie, Tina, and Gail) . I recently filed a claim for a parking lot accident resulting in significant bumper damage to my car. Everyone in his office was professional about handling my claim and did everything possible to fix it to my satisfaction. I highly recommend the Greg Root insurance agency.

My wife and I have been customers of Greg Root since at least 2003 and have loved every moment of it!! Whenever weve had issues with towing a vehicle, all we have to do is call and talk to either Greg or Christine (aka Chris) and have NO problems and have our bill reimbursed within 48 hours of submitting a receipt. We have called for questions regarding our policy and have had an answer either at that moment or within 1 business day. Greg Root has even donated to my childrens elementary school during their annual Fun Fair to help raise money!! Fantastic and have ALWAYS had excellent service and weve even gotten renters insurance as well as life insurance for myself and its all ONE LOW PRICE that we can afford. Thank you Greg and Christine for always being there for us these last 11 years and cant wait to enjoy the next 22 years with you!

I have been a long time client of Gregs and have stayed with his agency even though I moved 20 minutes away. He came out to my house in January, in a snow storm, for my insurance quote for closing that we needed quickly.Christine and Avery were instrumental in helping me to get insurance for my 16 year old, as I want her to have her own policy. They went above and beyond answering questions, phones calls and emails. After many quotes with different agencies, I decided to stick with State Farm for her first experience as an insured driver.Avery made her day when he made sure her proof of insurance was waiting at the Secretary of State the day she received her license so she could go right home and drive her car.I have never had a problem with Greg or any of his staff. I have always been treated kindly.Thanks to everyone for helping me get my daughter on her way. It was a stressful day, but you made it easier Avery.

Great customer service both during office visits or on the phone/email. Quick response and follow up on our vehicle accident claim. A+ experience with Greg Root and State Farm.

Should be Root 4 Ripoff! Took my full coverage insurance money for YEARS and denied my claim when my jeep hit a pot hole and was TOTALED. I still had 3000.00 left to pay on it and they denied my claim - said it was a pre-exisiting condition. Now they screwed me over by canceling my other 4 policies 8 months ago without even telling me. They cant tell me what happened and when I asked to be reinstated, it get the new insurer price.. because I havent been insured for x-months. Bend over... here it comes again! Greg...now you dont even have the guts to call me. Do yourself a favor, people...steer clear.

By far the best insurance experience Ive had. Been dealing with Greg for a decade now, and I have no intention of going anywhere else!

Very Poor Customer Service! Very disappointed at the quality of customer service that I received when asking just a few clarification questions about a quote I received less than 2 weeks ago. I would have loved to support a local business but will not take my business elsewhere.

Very Professional and Great Client Service. I had a great experience with the agency.

On March 17th I had a car accident called my insurance company while I was at the accident. I called Greg at the accident and he helped me. Their first concern was if I was alright. How amazing is it that they were asking if I was ok! I personally came into the office and they assisted me on how to take my car to the shop. They were extremely kind and efficient throught the whole claims process.I was able to use the collision shop of my choice. They even helped me in my communication wiht the total loss team from State Farm. I recieved 3 calls from the total loss team, Gail the claims rep from the office, and even my agent Greg Root personally called me to make sure I was ok through the process, and within 3 days I already had my total loss check.I really cant emphasize how valuable having a good insurance agent like Greg is when you need insurance the most.