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M & M Waste Dumpsters
1328 Lakewood Ave SE, Atlanta, GA 30315, United States
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Ra
Review №1

DO NOT use this company. The owner does not respect people, let alone people of color. Very unprofessional and rude. I was told dumpster would cost one price. After the dumpster was picked up, was charged extra $200 without warning and office was evasive with answer. Escalated to owner who called me a liar. NOT transparent. Received contract which explained extra charge after charge was disputed on cc and charged a spite fee for being overweight after dispute. The dumpster was picked up half full. Things will not end well for you and your company.

Br
Review №2

Great company to do business with! Clinton and Ryan are the best sales reps/owners I’ve had the pleasure of working with. The customer service at this company is outstanding. Their drivers come early and are very professional. I look forward to doing business with you in the future!

Ch
Review №3

These folks are AMAZING!! Our organization uses them all the time. Theyre always prompt and always professional. And weve always gotten great service at a great price.

Ch
Review №4

Not on time. did not answer phone calls

Ja
Review №5

WARNING: Very unprofessional staff. When my dumpster wasn’t delivered on the day it was supposed to be (after being fully paid for) I wanted a refund. I called m and m and have NEVER been treated with so much disrespect. This company is a joke.

Ge
Review №6

It was more than I expected and the employees were great

An
Review №7

Extremely unprofessional and unorganized!!! Owner curses during interviews and also fail to go over and provide benefits advertised online. Training is unprofessional and equipment is raggedy. Truck had a big chunk missing out of driver seat and it loses power from being overloaded. Owner and son company ran and they are not on the same accord. Owner promises one thing and son says another if he doesnt agree. Horrible to work for!! Avoid this company and also avoid Green Recycling, the other name they hide behind, they are one and the same.

Sh
Review №8

This is the absolute worst company I’ve dealt with. The customer service is terrible and I illegally got charged 400 dollars for the dumpster being picked up late by one day when it was actually the drivers fault. The manager Johnny refused to give me my money and I am reporting them to the Business Bureau.

Je
Review №9

Excellent service, dumpster showed up on time. Driver made sure box was placed in the right spot.

ni
Review №10

I hired the company and used a dumpster for a shed building that i knocked down. The process of reserving, delivery, and pickup were easy. The rates were great compared to the other 4/5 companies that I called. Johnny was very helpful in completely resolving an issue that arose from an incident that occured. Its nice to deal with a company that is professional and actually upholds their responsibilities to the customer and I would definitely used the company again. I do recommend using them based off of my experience. Thank you.

Br
Review №11

I have used this company for about a year ordering waste containers. The sevice started off great, great customer service, seemed they went out of their way to be accomadating. But the last few times of service, I got attutide, and unprofessionalism. I will not be a returning customer.

Ch
Review №12

Terrible. They destroyed my yard and retaining wall (see photos). I backed a 20 foot U-Haul down my driveway several times without issue. Apparently their drivers are incompetent. Also mislead me about the size of the dumpster, as the bottom of the dumpster is about 2 feet shorter than the top, so a 15 ft long object will not fit in their 15 foot long dumpster.

As
Review №13

My previous review was deleted by this company, so I am reposting. One of their drivers hit my mother’s car and blamed it on her, thus leaving her responsible for all repairs. I would not recommend that anyone use a company the employs drivers with such a lack of integrity.

Br
Review №14

Ive used M&M Waste twice and their service has been professional and fast. Their customer service was outstanding. They helped me pick out the right size dumpster, picked up my calls immediately, and swapped my dumpster when I needed a new one for my home renovation. I highly recommend using this company for any dumpster needs.

As
Review №15

Awesome experience. Their staffs are well trained and are able to provide the correct dumpster size for the project. Scheduled the dumpster needed and dropped it off exact place as we instructed. We will always use them for any type of roll off dumpster rental we need any of our projects in Atlanta.

Ad
Review №16

As a trusted professional in Atlanta, as well as an avid Google Reviewer, I would not recommend this company. They did not deliver the type of actual service or customer service that I would expect. Though their frontline customer service representatives were just fine and complimentary in taking the initial order, their management was subpar at best once they were alerted that they had not performed as they promised. They did not deliver on time. They didnt send any paperwork or a receipt for the transaction like they promised (until after we called to complain). They didnt offer a sensible solution and seemed more interested in blaming the customer. They also attempted to charge us a cancellation fee for a service they never rendered. Good thing we keep great records of our company interactions and our bank is very supportive. Steer clear of M&M and try another group.Edited: I did receive a call from someone who said they were an executive with the company. They apologized for their miscommuincation and tried to offer a solution. The solution was appreciated but unfortunately wasnt going to work for us due to the amount of money we had already lost. I would say that the call definitely shed a better light on the company. I would have liked to have had the same courtesy given by the executive, from the manager that I spoke to during the ordeal as it was taking place. That said, I appreciate the follow up and at least someone did the right thing there at the company.

Th
Review №17

Service was Awesome. It was my first time ordering a dumpster and the process was super easy. They were prompt and friendly

Wa
Review №18

Driver scratch my drive way, picking up and dropping off 15 yard container, after I laid out boards so he wouldnt damage my drive way. I was told they would pressure wash it, Now they dont want to that, after talking to Johnny the manager.

Up
Review №19

They do not value their businesses.I got to overhear a conversation between a Johnny and the person who purchased the dumpster yesterday and he was rude, disrespectful and told her basically she was lying that she didn’t get a contact.Also took funds without contacting them. Instead of being a good person this company is trashy and rude.

Ro
Review №20

M & M Waste Dumpsters are very reliable company. We used them couple times in the past and we were very happy with the level of customer service and delivery guy. They delivered the roll off dumpster on time and picked it up when we called them to do so. I would highly recommend them anyone looking to rent container in Atlanta area.

Ni
Review №21

I use M & M Waste all the time for my dumpster rentals. As a small home builder, it is important to work with a dependable and affordable dumpster provider, and M & M has never let me down. They are always reliable and always drop off and pick up their dumpsters quickly and efficiently. Very professional and great customer service!

Ci
Review №22

If I could give them less than 1 star I would. They are RUDE people...They came out to pick up a dumpster on a saturday and told me it was FULL of concrete. It was NOT full of concrete - there was some on the top. So I returned the call (it was a saturday) and left a message with one of their emergency numbers. No one called back. I just called back (Tuesday) and had to repeat the entire situation, then was on hold for 10 minutes until someone hung up. I then called back again and a female office worker answer the phone and I said I had been on hold for 10 minutes when someone hang up on me, and she proceeded to snap HOLD ON...and I was on hold for another 2 minutes. This was after I had already ordered 4 dumpsters and probably have another 4 more to order. Suffice it to say they will NEVER get another dime of our money, and we flip 5 houses a year. I am near tears now and so frustrated with the way I was treated. I have never written a bad review in my life, but this is NOT the way to treat people. STAY AWAY......

Jo
Review №23

It was a delight working with M & M Dumpster Rental. They delivered the dumpster ahead of schedule. We even needed a second one and they picked up the used one and delivered the second dumpster ahead of schedule. I highly recommend M & M Dumpster and we will use them again the next time we are in need of a roll off dumpster. Barbara

Ja
Review №24

Wanted to thank M & M Waste Dumpsters for the wonderful service they provided. Very reliable dumpster rental company in Atlanta area. They delivered the dumpster on time and was able to reach them when I wanted the dumpster to be picked up. Both the dumpster delivery guy and the person who schedule the dumpster rental for me were polite and friendly. Would recommend this company anyone looking for to rent a dumpster.

Da
Review №25

Professional, Courteous, and very competitive pricing. Most importantly, they will stick to the schedule. This is the premier one-stop shop for dumpster rentals and waste removal. I will use them in the future for all of my waste removal needs. 10/10 would recommend.

Er
Review №26

Reliable dumpster rental company for any type of project. I would definitely use them if I need to rent dumpster in the Metro Atlanta area. Keep up with the honest services.

Le
Review №27

I asked M & M Waste to discount a dumpster for a volunteer day I coordinated June 4th, 2016. The project involved breaking down an old playground structure, a massive landscaping effort, and building a community garden for a 64 low-income unit multi-family community in East Point. Instead of a discount, they donated the whole 30 yard dumpster, delivering on time (4 days prior to event) and picking up on time (2 days post event). They were easy to work with (i cant complain about the price ;)), great communication, knowledgeable about what I needed (since i did not know). I would 100% recommend them for medium to large events/projects.

Je
Review №28

Working with M & M Waste is easy and affordable. They always have the dumpster sizes we need. Definitely will call them to rent a dumpster whenever we need roll off dumpsters for any or our projects in Atlanta area.

Mi
Review №29

I’ve been there three times and always fast transaction and very fair prices.

Mi
Review №30

Great company.Excellent customer service, good fast and efficient service and well priced. I’d highly recommend them.Michoel

Ja
Review №31

M & M Waste Dumpsters is very reliable and affordable dumpster rental company. I had an overall impressive impression of this dumpster company. I would highly recommend them for any type of dumpster rental. They were able to drop off the container same day I needed.

De
Review №32

No customer service concept at this company. Doing business with them for 10 years. Last year or so changes are negative................ rude employees. Company implements policies and does not make customer aware. Charges are astronomical. Delivery fee, weight fee, days fee. Before you know it 450.00 rental ends up being 1400.00 BEWARE

Sa
Review №33

We were cleaning out our basement and the dumpsters from M&M waste we’re exactly what we needed to get rid of all the big stuff! They helped me decide on the size i needed, were reasonably priced and on time. Their drivers were excellent and placed my dumpster in a spot that was easy to use. I highly recommend M&M Waste for any home dumpster need you have!

Ia
Review №34

The manager Jonnny is very rude and unprofessional. With this company, you may or may not get what you were promised. I would not take the chance! DO NOT DO BUSINESS WITH THEM!

Mr
Review №35

These people are great to work with when you need waste dumpster in any size. They always have what you need. Would recommend this dumpster company without any hesitation anyone needs dumpster service in Atlanta area.

Da
Review №36

M & M dumpster rental is the most reliable dumpster company in Atlanta area. Their pricing is reasonable. Pick up and drop off timing was perfect. The representative on the phone and the driver was so kind. I highly recommend M & M for any size of dumpster need.

ry
Review №37

CHARGES!Delivery charge plus any overages for weight of dumpster.There are several companies out there that will deliver faster and not charge for overweight.Customer service could be better, they treat you like they are doing you a favor by accepting your business.

Co
Review №38

Will not hesitate to yell at you over the phone. Will send different drivers every time you need service. Will not keep records of interactions with you. Will keep you in the dark about added fees. Will charge you hundreds of dollars in revisit fees because of silly reasons. Will insist their trucks cannot handle picking up dumpsters that are off your driveway, but will have no problem dropping the dumpsters there and driving away happy. Will make you feel terrible and want your money back. Buyer beware.

An
Review №39

M & M Waste provide first class service in a first class way. Will absolutely be using them next time I need to rent a dumpster. Great customer service and friendly staff.

Ju
Review №40

Had a great experience with M&M Waste! We used their dumpster service during a home renovation and would definitely recommended them to anyone doing a home project. Their customer service made the whole process very easy!

Ma
Review №41

M & M Waste Dumpsters is a reliable dumpster rental service company. Their staff was very helpful. The whole process was a breeze from start to finish.

An
Review №42

Great company to work with! Always there when we need them.

de
Review №43

Dont use this company. If I could give them 0 stars I would . They are crooks. They charged my account twice without my knowledge for an extra $200. I had people warn me about using them them before I used them but I used them anyway because I needed a dumpster the same day. Now I know why all the good dumpster companies was already booked and they wasnt. I guess they dont get much business thats why they try to rob people. And the guy I guess is the manager dont hardly speak English and is horrible at customer service. They told me they would come pick back up after 7-10 days. Im thinking they would after 10 days of it being at my customers house they say I had to call them to have them to come pick it back up. So I didnt call them because the customer service girl told me they would come back in 10 days. So since I didnt call them they charged my account an extra $200. Crooks

Sa
Review №44

I use dumpters often for both residential and commercial projects (cleaning out the basement, roof repairs, construction) and M&M Waste has been by far the BEST company I have used. They are quick, helpful, efficient and overall perfect! Over the many many years I have used their dumpsters, I have NEVER had one issue. I highly recommend this company for their outstanding service.

be
Review №45

We rented a dumpster to clean out our rental property after the previous tenants left a whole bunch of junk. The man that delivered the dumpster helped us load a few things and really helped make the whole process easier than we though. Very convenient way to get rid of a lot of junk!

Al
Review №46

Great experience with M&M I highly recommend using them for any waste management needs. They were on time the customer service was amazing and the manager Ryan Weinstein was nothing but helpful. If you need help with waste management M&M and Ryan is the place to go!

Jo
Review №47

Honest and friendly staff. Reliable dumpster rental service company to work with.

De
Review №48

We have been using M & M Waste for a little over a year and their service has been great! I recommend them to anyone who needs roll offs.

An
Review №49

Likely the poorest customer service I have ever experienced. Made promises they did not keep in terms of delivery and pick up time. When questioned, they were blatantly rude on the phone. I would not recommend to my worst enemy.

ir
Review №50

Loud but fast and easy

Qu
Review №51

We needed a dumpster to clean out a property that was left vacant by the previous tenant. Mandm was able to get us what we needed and was cheaper than the other company we called. Great service.

Ha
Review №52

The Staff is very, fast, polite, and friendly.

An
Review №53

On time and on the ball. No nonsense company that lives up to their end 100%

Ph
Review №54

I tried to book this dumpster to be delivered on an agreed time and date. So I set a side time time to meet the driver to pick the best place to set it. Our agreed time was 8-10am, at 10:30am I called to follow up to see if I had misunderstood the plan. I was told the driver was dumping the load and would be there with in the hour. So I have many things to do so try to cancel the dumpster and find out there is $150 fee to cancel?! But wait, you did take the money out of my account right and how much is my time worth? But couldnt hold up their end of the deal. So why do it cost me for their poor service. And I would tell you to watch the hidden fee with company.

Ju
Review №55

Incompetent, careless, TERRIBLE. Dont use this company if you have ANY other option. They will not be there when they say they will, customer service is joke. I waited two weeks for these idiots to bring me a dumpster and they brought the wrong size. Then they come out and cant deliver after i have specified it has to be early because the parking lot will fill up making maneuvering impossible, do you think that anyone from their company called to tell me this? or to reschedule? Hahhahaha NO they did not. absolutely worthless company

Su
Review №56

Great customer service. Made moving better than expected!

Ch
Review №57

I booked a 20 yard dumpster over the phone and I was told it will be delivered .Normally Companies tell you the time frame they will come , Georgia power is an example when u turn on power .This company sent the dumpster at 7 am in the morning and I wasnt there since I expected it will be delivered at normal business hours (8 am to 6pm) and I got charged $250 dollars for $400 dollar Dumpster.Since I wasnt informed the time frame and it is not mentioned in the legal document I signed, In my opinion , this is a rip off ! I also talked to manager of the company(jhonny or jhon) , I told him for a company which stayed in business for a long time , it is absolutely not a rocket science to inform customers the time frame to avoid such issues , but it seems his opinion is i wont tell you this and send dumpster when i want to and charge $250 if they dont abide by my rules.this is a rip off ! The legal document is also written on purpose to hide this .it is easy money for the company.

Bi
Review №58

Have used M&M Waste 5 different times and they receive a 5 star every time! great customer service, pick up and delivery were as arranged. Thank you

Da
Review №59

I wanted to thank M & M Waste Dumpsters for the service they provided. I called in to rent a dumpster when we were remodeling our home in Atlanta. Gentlemen who answered the phone helped us to choose the best dumpster size we needed for the project. They dropped the dumpster on time and when we wanted them to come to pick it up, they were also on time. Good people to work with. Looking for a dumpster rental, give them a call.

Ti
Review №60

TERRIBLE CUSTOMER SERVICE and FOLLOW UP SKILLS!! Spoke to Katelyn numerous times and sent numerous emails regarding damage done to neighbors yard from their driver dropping off dumpster. They were unresponsive for weeks. Finally I called and spoke to the Manager who informed me that he doesn’t see any damage to neighbors lawn (quite visible in pics I sent) and they’re closing the claim. My neighbors a lawyer so I already know that’s NOT going to fly but I’ll let them get reported to The Better Business Bureau and State Attorney Generals office. I plan on reporting them this week. Beware of this company!! The damage your property and leave you holding the cost for damages property. Do not rent from them!!

Da
Review №61

Very professional service and fast response time. I love working with M & M.

Jo
Review №62

Worst company ever. Awful service and most drivers cant drive. Seriously i highly recommend never using this company.

Ni
Review №63

Always fast gets them in and out

7e
Review №64

Dont ever use this company! Childish, unresponsive, ghetto customer service, lied about time of delivery, 5hrs late, played games when asked for general manager. Company EXTREMELY UNPROFESSIONAL! So called manager lol.. is a title and a title alone. He hung up when you give him what he gives you. He sat on the phone and played games and allowed his customer service Reps to keep getting on the phone to argue. They passed around the telephone as if it was a game. Beware of the manager Carlos!!!!!!!! Extremely inconsiderate, inconsistent and unprofessional. The driver had no clue what time he was supposed to be here the driver was more apologetic than the ghetto office staff!!

Gr
Review №65

This place is the worst. They dropped off the dumpster hours late, came to pick it up days late, and found a way to refuse to remove it because it was off our driveway. Then charged us $150 for a revisit, which wasnt in the contract, and had never been mentioned. Came back to remove it (days late of their appointment again), and again refused to remove it. Another $150 charge and they wouldnt even try to load it up. Finally got across how furious we were on the phone with the rude, foul-mouthed owner Greg and they sent yet another driver to us, who said oh yeah, this is no problem at all and took it away. We tried to contest the charges on our credit card, but they somehow got the cc company (Chase, ugh) to uphold them. They seem to have an MO around here, and several neighbors weve told about this have echoed similar experiences.

Sh
Review №66

I highky recommend M&M Waste Manangement. They are Reliable and responsive, and generally nice people to do business with. I have been using them for both personal and business dumpsters

Ja
Review №67

Great customer service and great product. Highly recommend

Ta
Review №68

I agree with the other people about the terrible customer service.They told be they were coming on a Friday afternoon or Saturday to pick up the dumpster a week ago. A week later the dumpster still sitting there and they charged me $150.00 for an over haul fee saying the driver couldnt pick it up when he came out. They conveniently do not have a record of any of the calls made when they told me they were coming. Totally agree with the other customer who said they blame and charge the client for their mistakes and miscommunication.

Le
Review №69

Extremely professional, expedient, top notch operators. Would recommend them for any job, small or large.

Ar
Review №70

Great service

Th
Review №71

I have used M & M Waste many times for my waste removal needs. The last time I needed them in a pinch they sent me a driver after hours and made it possible for us to finish our job on time. Most companies are not able to act quickly to get containers out. Without the level of service we received we would have been in a bad situation with our customer. Will use again purely because they were on time and di us a favor.

AL
Review №72

They treat you good

Mi
Review №73

Not the cheapest and far from the best.Said they would deliver a dumpster on Thursday and calling them twice the first call they said it would be there in two hours, the second call oh itll be tomorrow.

Gi
Review №74

Expensive as hell & u get it for a VERY SHORT 10-days. Keep browsing!!!

G
Review №75

I would give the company zero stars if I could. Customer service is terrible.No communication, no accountability, worst run organization I have seen in a long time.

Jo
Review №76

I have used this company for the past 14 years

As
Review №77

Reliable and professional dumpster company.

Pa
Review №78

They’re great!

Pe
Review №79

My garbage is full to the brim and they still havent picked it up yet and I sent the garbage out there the garbage was out there Monday night and its been left out there to Tuesday morning and they never picked it up they walked right past it and the trash its going to be sitting at that today pick it up they sorry and they call themselves self garbage workers he posted a new day job and they aint doing a job when I call them today and ask them why they didnt pick my garbage up they didnt say anything they never came to the phone they ignore your calls

Wa
Review №80

First class service

Is
Review №81

Disorganized and always places blame on the customer.

La
Review №82

Its ok

Information
82 Photos
82 Comments
3.7 Rating
  • Address:1328 Lakewood Ave SE, Atlanta, GA 30315, United States
  • Site:https://www.mandmwaste.com/
  • Phone:+1 404-649-5071
Categories
  • Garbage collection service
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:7:30am–5pm
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
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