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Service Restoration
3399 Peachtree Rd NE, Atlanta, GA 30326, United States
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Ma
Review №1

Service Restoration is great restoration company ever. I highly recommend using this company when I need. Excellent customer service provided answered to all my questions. Alex was a pleasure to work with. He is amazing, honest, and highly professional. He made a stressful situation very simple and stress-free. Ray and her team did a wonderful job. He communicated the progress daily, so we knew exactly how things were. Service was quick, prompt, and fantastic. Everyone was very responsible and respectful. Thanks again.

Je
Review №2

Id a good regrettable drinking water event during my brand new house I simply purchased. Cody and also the team do a fantastic work obtaining the noisy gear operating as well as becoming dry my personal house in due time. We desire We captured everyone’s title which assisted me personally away however We had been therefore distraught at that time everything appeared like the blur! Many thanks everybody. We recommend.

Ca
Review №3

Darren and his team did an amazing job with helping dry out an area after some flooding. They were responsive, prompt, and professional. Darren also provided a lot of knowledge and tips on next steps. Will definitely be recommending them and using them for future service needs.

Be
Review №4

Darren and his team have provided excellent service in remediating my basement after it flooded. Exceptional service!

La
Review №5

Darren and his team did a great job!! Very professional, took their time and explained everything in detail. We appreciated your exceptional service!

Ev
Review №6

Called this team during that hard rain Atlanta had during hurricane Delta one Saturday night. Darren came out late that night and worked for hours until it was all dry. From start to finish, he and his crew did everything that was asked of them and then some, even letting me borrow a couple tools. Very pleased with their work and yet I hope I wont need to use them again :-)

S
Review №7

Darren and Kenely were a great team to work with. They put my family at ease with our unfortunate event And answered any questions, at any time. They were informative and also flexible with their schedules.God forbid anything else happens, but lf so, they are my first call.

An
Review №8

I had a lot of water in part of my home after a bad storm. Darren came and checked it out and told me what it would take to get rid of the water and moisture. It damaged the carpets and walls. His crew came out and got rid of everything that was ruined. They set up the machines and within a few days everything was dry. I cannot express how professional and kind these guys were to me. It was a pleasure to deal with them during such a stressful time. I am so grateful that I selected them. The best thing Ive ever done. I would recommend them to anyone who needs the services they provide. Thanks Darren and your crew for being so wonderful.

dj
Review №9

I just wanted to make sure i post a positive review for Dalton and his team.They were very thorough and their professionalism was impeccable I would definitely recommend them to anyone in need of their services. Great job guys!!!!

Ti
Review №10

I contacted Darren after a water leak in the kitchen. He showed up quickly, explained everything really well, and promised he wouldnt be done until I was happy. His company came, setup dryers the same day.The next day, they were supposed to check everything. He called and asked if they could come the following day. Sure, no problem.Monday, they arrived 2 hours late. not that big of a deal. They removed part of the flooring, with more work to do the following morning.Tuesday morning came and went, no phone call, no text. I called afternoon, and he asked if they could be there at 4. At 530 they showed up to remove the cabinet. Instead of removing the cabinet, they removed the baseboard and called it good enough.After letting Darren know I wasnt happy with the work, he said hed be back. That was the last Ive heard from him. Hes ignored every phone call since.As he left it, I have a cabinet drawer ripped out and broken by his guys. I have water under the remaining cabinets, and water sitting under the dishwasher they never removed. Theres nails left in the floor, trim partially ripped off the wall with damaged drywall.

Ta
Review №11

Thank you SO much Darren, and Ethan, Bobby and Darrel - & everyone else that came to our rescue. Darren was exceptional, and we appreciate his dedication. Glad he was able to help us.

Ma
Review №12

Ethan and Dorell were both very professional. They were very knowledgeable, and they also made me feel safe in their presence. Their experience and constant reassurance was much needed and appreciated. I would definitely recommend service restoration for your emergency water issues.

Je
Review №13

This company is the best there is! They did an amazing job drying my aunt and uncles house when their laundry room flooded. They were able to get it done fast and efficiently! Darren was the head guy they dealt with and him and his crew are so professional, friendly, and were genuinely concerned with my aunt and uncles best interest as well as making sure the job was done correctly the first time! We will definitely be recommending them to all of our family and friends!

Eb
Review №14

Darren and Ethan with Service Restoration came to my home at 2am to assist with sewage backed up into my home. They assessed the situation and came back to complete a full restoration of my lower level. In between the time they came and were to come back they left their equipment in my home to ensure the air quality would be breathable. I appreciate Darren and Ethan for looking out for me and my kids.

Ka
Review №15

The Manager Darren Galloway first come out and assessed our flood problem & was very courteous and knowledgeable. After we decided to use his company he brought three excellent workers, Ethan, the team leader, Bobby & Dahrell. These guys were hardworking, friendly & are great representatives of company they work for. Very pleased with their work and would highly recommend them.

ch
Review №16

Excellent customer service!

Tr
Review №17

I had a washing machine slow leak into my living room ceiling and eventually my flooring. It turned out to be a major claim. Darren and his team were on it the very day I caught it! They were here within hours setting up fans and dehumidifiers. They tested all over the house for moisture and determined accurately, the extent of water damage. They were extremely polite and very professional.5 months after the claim, I had another scare that I wasn’t sure was related. I called Darren, and within 2 hours he and his crew were back, inspecting, taking pics, conferring with HQ, and giving me a COMPLIMENTARY surface mold cleaning and a bottle of anti-microbial cleaner, even though the issue, it turned out, had nothing to do with my original claim.These guys are awesome! I highly recommend them, and will not call anyone else if we have restoration problems in the future!

Ba
Review №18

Very Satisfied. They showed up late at night during a long weekend. Darren made all the necessary arrangements quickly so we would minimize damages. They worked hard and professionally throughout the process. Would recommend to anyone needing a water extraction company.

Ji
Review №19

The crew was fantastic. Worked quickly and did a great job. They worked around our schedule but still got everything done fast. Highly recommended .

Do
Review №20

They responded quickly, worked very hard, did an excellent job. All the employees were very compassionate and respectful during the aftermath of hurricane Florence and the flooding she brought. They continually communicate everything with us through out the process and answered all the questions we had. They also completed the job within the initial quote we were given. Thanks to the white crew especially Darrin and Ethan.

Ca
Review №21

This company did a great job with dealing with our flooded laundry room and basement. Very friendly and hard fast workers. I would recommend them to a friend.

Fr
Review №22

Quick response, explained everything clearly. Took care of water mitigation issues after ruptured water line. Very pleased with service and personnel, especially Dalton Schmidt.

Te
Review №23

This company took care of our water damage from a burst pipe in the basement with efficiency and thoughtfulness. We would definitely use this company again and recommend to our neighbors.

Ma
Review №24

Did a fantastic fixing the water damage in our home. Price was fair and work was quick! Thanks!

Th
Review №25

I was really impressed with the way everything was done . From start to finish, the employees conducted themselves with professionalism and was always courteous to any questions that was asked . The worked that was done was of great quality and was expedient .I will recommend this company highly .

Jo
Review №26

Service Restoration has been wonderful to work with. I am a property manager and have had the unfortunate experience of managing a town home that has had water come in from the neighboring unit twice in the past 12 months. Service Restoration has taken care of cleaning up the water issues very professionally and with excellent customer service. They were extremely helpful in communicating with not only me but the property owner, tenants and insurance company as well. Usually its hard enough to get any sort of contractor to respond to even one person. A water intrusion issue is always a major pain and inconvenience but having such good customer service really helps ease a bad situation.

Da
Review №27

Company was professional and punctual. Was kept up to date of progress

Th
Review №28

Great service and very professional, I highly recommend them in a time of need! Cleaned up our little misfortune in a jiffy.

yv
Review №29

Very professional and a job well done.Would recommend them to my family and friends and would use them again in the future when needed.

Be
Review №30

I am a Maintenance Director for an Independant Living community for seniors in Alpharetta, Ga., and one of our apartments flooded due to heavy rains. Service Restoration was very fast, within 2 hours of calling Service Restoration, the submitted me a quote, began pulling up cart and removing base boards and extracting water. They are very professional and respectful. I will be recommending them to all of our other communities in our company.

Ka
Review №31

Darren and Paul worked late into the night to remove our water soaked carpet. They were the first to respond to our needs after a horrible storm and promised they would take care of us. That they did! They did an amazing job of removal and drying out our lower level. They were polite, courteous, hard working, and communicated through the entire process. I am so thankful they answered our call! We are so appreciative of them and their work!

Je
Review №32

After moving back here from California only to find our house had been affected by hurricane. Darren and his crew came the very early next day on a friday after I contacted him late the night before (Thursday). He told me it wasnt a Big job and he could have his Men work on it and Finish Sunday. Once they arrived he noticed it was going to take a few more days than expected. He told me since he has committed already he would stay even if that meant to Thanksgiving break for them. He had his crew here Sunday- Tuesday until job was completed. They were able to go home to be with their families for Thanksgiving. Right after the holiday Me. Darren was already calling with updates and details on when his crew and him would be back to pick Up all the machines that were left running to dry our place. He has truly been a pleasure to work with. His guys are super polite, Ethan, Mr.Earl, Josué, and two gentleman from Venezuela, also another guy that came with Ethan and i just cant seem to remember his name....(sorry) :( Anywho they are such great workers and I am happy they were the ones to help with this whole process.. My husband and I feel truly blessed to have found this company since they were so easy to work with and so down to earth. If you are looking for similar services I HIGHLY recommend this company. I was so afraid to reach out for help after the hurricane since i heard there were many people out there commiting Fraud and taking peoples monies and never coming back to complete the work. From day one the way this company presented themselves we just felt very comfortable with them. Thank you Darren and crew you guys are awesome!!! Keep kicking BUTT!!

Do
Review №33

My house was recently flooded and I called this company to come out and give me an estimate for water damage. This is my 3rd time dealing with this kind of problem. I can honestly say that as unpleasant as this issue is to deal with, I have never been more pleased with the professionalism, empathy and efficiency with which Darren displayed when he came to help us. Both me and my husband were out of town and I had someone staying in my house. We had to do this via telephone and talked with Darren on several occasions. He was fair, complete and thorough!!! I HIGHLY RECOMMEND USING THIS COMPANY!!

Information
100 Photos
33 Comments
4.9 Rating
  • Address:3399 Peachtree Rd NE, Atlanta, GA 30326, United States
  • Site:https://servicerestoration.com/atlanta-ga/
  • Phone:+1 404-220-8880
Categories
  • Water damage restoration service
  • Building restoration service
  • Debris removal service
  • Demolition contractor
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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