Honest, straight-shooters, professional, people I would trust.I came in with a Volvo I had just bought used. I mentioned some issues I wanted fixed. They quoted me some estimates to fix certain things, and also some estimates just to take a look at certain things, so they were very upfront about what things would cost. After they looked at it, they let me know very professionally and honestly that there were a lot of problems and that it was probably not economical to fix and also that they would not feel comfortable working on it. They gave me probably an hour of their time to just teach me about what the problems were and I was very thankful. At the end I went to pay for the quoted prices of inspecting the car that we had already agreed on and they said don’t worry about it “you don’t owe us a dime”.Although I did end up fixing up some stuff myself and going to a slightly shadier garage to fix the rest, I still appreciate how straight they were with me. I do think they typically work with slightly higher end/nicer cars (mine’s a 2010 with 200k miles) so I think they get a little bit spooked with less nice cars, but they’re very professional and helpful in any case.In summary, they were honest, upfront about what to expect, and reasonable. They helped me a ton and I didn’t have to end up paying anything.

I’ve been taking my car here for 5 years now. Honestly this is best place I’ve gone to service my BMW. The staff is very professional and they always get the job done in a timely manner. They are also honest on what repairs need to be done to ensure your car runs smoothly. Thank you Braxton Automotive!

The folks at Braxton tracked the engine light to the specific piece that needed replacement and then even suggested that it may be under warranty with the dealer, taking their doing the repair out of the equation. That’s honesty!! It was a result of an accident so I ended up using Braxton. Excellent quality and generally just nice people. A pleasure.

Ive been taking my BMW to Braxton Automotive for over 5 years now and refuse to go anywhere else! The staff is very welcoming, and my vehicle is always treated with care. I also feel like the quotes and costs are fair, and if something is not needed right away, they let you know and dont try to nickel and dime you like other places. Great service all around!

Braxton Automotive group have serviced my Land Rover for several years and they continue to remain professional and knowledgeable about your vehicle. Service appointment times are always on time when scheduled. I appreciate the feedback and input that I have received from Bobbi during this service visit! Braxton should be your go to when you need service!

Had a great experience at Braxton as a first time customer. Bobby at the service desk was able to get me on the calendar around my busy schedule. My tech consultant Maurice was personable and welcoming, asked how I was doing and made sure that my XC90 was taken care of and had no other issues for me to worry about.I highly recommend Braxton for those looking to get their Volvos serviced!

Not the best experience, not the worst. They charged a ton for diagnosing my car ($130), recommended additional services I didnt need, and their estimate for replacing my alternator was $600 more than the VW/Audi shop where I normally take my car. They are friendly and professional which is probably why they have such positive reviews, and that counts for a lot, but if Im going to save almost 50% of the estimate by going elsewhere, thats what Im going to do.

I spoke to someone named Jason which he put my appointment in the system “wrong”. I feel when he noticed that I was black “African American” he was disgusted. His whole tone changed. He said that he needed my vehicle for more than 24hrs w/ appointment just to see what parts I needed. He missed out on money and great feedback for his business. Next time be more accommodating as you would your Caucasian customers Jason. God bless you.

Braxton is the best place to take a diesel car in Atlanta. I am at braxton today for oil service. It will be as always — good service, as fast as possible and no issues. I have known them and used them for a decade or two.

I went there a couple of times and can’t complain about their service but I am always a little bit skeptical when they say something needs to replaced because they advise to change the oil twice as often as recommended by car and oil manufacturers. If the oil companies say that you should replace the oil only every 12 months (if you don’t drive much) I go with their recommendation and not with Braxton (who say you need new oil every six months).

Terrible experience and took forever to get a simple oil change. They serviced the person who showed up after me first, makes zero sense. No communication on my vehicle via the point check and they didnt even inflate my tires. I will not be back. Awful customer service. I would leave zero stars if that was an option.

Been a long time customer at Braxton. 10+ years. They are competent, fair & communicative. Highly recommend.

Timely, honest, and reliable service at a fair price.

From my experience, this auto repair shop demonstrated little concern for my opinion of how I was recently treated. I took my car in for a repair today (9/9/20) and was refused service because (...I assume...) I had a previous issue with a repair for which they issued a credit I never requested. I believe they felt I was going to ask for a credit for the repair today. I never stated or gave an impression that was my intent. I was more than willing to pay whatever cost would be involved with fixing my car. When I asked Guilford Suanders (front counter employee) to explain further why he would not service my car, he refused to answer. Although it was obvious I was very disappointed, I was respectful and calm at all times. With that being said, I believe Guilford stepped away to call the police a little later. I suspect he did this because I am African-American. Had I been white, I doubt he would have felt threatened and responded in such a manner. I have no desire to ever return to his shop. I did, however, believe the owner (Steve Braxton) would want to know how a customer was poorly treated, so I called him afterwards. I thought he would listen with an open mind and display some empathy. I was wrong. Instead, he used the trope of ...I know race was not involved because Guilford has relationships with black people.... As a black man himself, I was very disappointed to hear this from him. He made it very apparent he believed nothing I said was true. I have been completely honest with everything I have written. Although Mr. Braxton had the power to refuse service to anyone, I (as the customer) have the power to hold his company accountable for how I was treated.Had the owner simply sincerely acknowledged how I felt and showed some understanding, I would not have felt the need to leave this review.

My bmw have been serviced at Braxton for 6 years. I have had oil changes, tire replacement, engine dropped, coil replacement etc everything you can name done on my 550i. I have never got chance to write a review until now. Braxton has the best customer service skills always had my car up and running with no problems. It is hard to find a good mechanic shop. Only if they worked on Porshe’s. I have recommended family and friends that was also pleased with the service.

My Land Rover will never go back to the dealership again! Great customer service from Bobbi, she called me daily with updates and was very knowledgeable about the issues with my car. I highly recommend Braxton if you have a European car!

Take your car over there at your won risk. A simple check engine light to diagnose, they couldnt find the issue but said coolant hose had leaks, paid $2300 to replace coolant hoses and a day after I got my car back, weird noises from my engine. Confronted them to fix my car because my car was running fine without anything noise and they refuse to do it for free but expect me to paid them another $1300 to figure out the noise because they claimed they didnt touched that part of the car. I planned to sue these scammers. My car was OK before I took it to them, now Im over $2500 in money paid to them and without a car.

Ill start by saying Im the kind of guy who can spend weeks researching a business, a product or a provider in order to get the best of the best, and that just what I got with Braxton.I was looking for a place that could service my BMW 328i at a level up to par with my usual place (which is way too far), and after some research I landed at Braxton Automotive. The experience was incredible from the beginning, I called and spoke to Bobbi and explained what I needed done, and she not only explained in detail every single thing, but did so with such care and commitment to service I thought I was talking to the Ritz Carlton concierge for a moment.I brought my car in, was greeted by Bobbi and one of the mechanics, and they took care me as if they had known me for years! Now heres the kicker: At the end of me telling them what I thought I needed done, they said We will of course run diagnostics but honestly I dont think it will be necessary to do item #3 right now since you still seem to have a good amount left...WHEN IN THE HISTORY OF MECHANICS HAVE YOU HEARD OF ONE WHO TELLS YOU TO HOLD OFF ON SOMETHING YOU DONT NEED!?!These people are honest, professional, highly trained and most importantly, incredibly nice and welcoming. I would recommend this place to anyone looking for top notch service for their car.

Had a great experience when I brought my 2006 Mini Cooper here. Lindsey was the staff member who worked with me and she was amazing. She made sure I was aware and understood everything being done to the car. She emailed me a summary of everything along with sending pictures of the car. As someone who doesnt have much car knowledge, this was so helpful in making me feel reassured and confident in the work being done.

First time here. I walked in for a emissions test and sam was very friendly and professional. It was typical $25 flat fee. I was in and out, will be back next year for another emissions if not sooner for servicing as well. It was clean and comfortable and coffee and water were available. Highly recommended!

Bobbi & Jason are the best. They have been taking care of my BMW’s for the past few years. The staff & mechanics at Braxton go over and beyond to make sure that their customers are extremely happy & pleased with the work done on the vehicle being serviced.

I have a 2007 Mini Cooper and for the past 11 months my check engine light was on. I took my car to multiple auto shops and they could not find the problem, until I took my car to Braxton Automotive. Braxton Automotive is the place to go, my check engine light is no longer on and my car is running much better than before and Bobbie provides A+ customer service.Thank You Braxton Automotive

I have used Braxton for my Mini for over 10 years. They are awesome professionals who know their stuff. They treat me like family I would not take my car anywhere else!

Great service and they fix my vehicle right the first time.

The team at Braxton Automotive are great! Excellent customer service! They take time to explain the repairs being completed and any additional concerns that me be found. The team even too the time to explain which repairs were most critical.

I had an unfortunate situation with my wifes LR4, and Braxton Automotive did the right thing and made our loss less painful. They know what they are doing with these European brands, and they are fair business people who do the right thing by their customers. While I wont be buying another LR, I would definitely recommend Braxton Auto to anyone who owns one.

Always professional and helpful and they truly care about their customers and our cars. We have been customers of Braxton Automotive since 2014 and it has been the best experience every single time.

Braxton was a great choice. I was referred here to get some work done on my BMW by a friend whos had a couple different cars there. The staff was great- communicating promptly and with great attitudes. My BMW potentially needed a very costly fix that Global Imports was trying to force me to do ($5000!). The technician worked with me and was able to find a workaround that resolved the issue at a small fraction of the price. While this likely isnt going to be the case for most situations, what I appreciate is Braxton working with me to find the root cause, and resolve the issue without trying to hang me out to dry with the price.Ill only be taking me car to Braxton from now on. Thanks again for the great service!

June 10th, 2020 I came in for my first visit, i’m very impressed. The Customer service is OUTSTANDING, thank you Jason. They give you honest recommendations on your car, the service is quick and efficient. I use to go to the Mini of Kennesaw to get service done and would wait 5 hours, for an oil change and BS service recommendations, never again. If you have a Mini cooper you should give this place a try. I will definitely be back!

This was my first time going to Braxton and the experience was great! They were very professional and friendly. They kept me up to date with the status of the repairs as well as provided a nice, clean, itemized list of what was being done so that I knew exactly what to expect. I plan to make them my shop of choice for working in my Mini Cooper whenever needed.

Such friendly people. I am a returning customer who thought I needed brakes. They told me the truth and said I had a little longer. I did get a front-end alignment which was good work.You can expect good work with this repair service.

Jason is always so helpful and responsive. They don’t try to talk you into any repairs that are not necessary and you know everything is going to be done correctly and in a timely manner.

So happy I found Braxton since moving back to the city! Seamless, Impeccable service. Honest and professional. Thanks for taking good care of my BMW!

INTEGRITY. This place has it. CUSTOMER SERVICE. This place understands what that means and they provide it. Competence, attention to detail, organization, sense of urgency, follow through... its all there. Two mechanics at another (domestic) shop recommended this place, and Im glad they did. I have been trying different BMW shops for 3 years, trying to find the right one. I just found it.I was there at different times on two consecutive very busy days. I was able to observe their entire staff and lots of individual interactions. The WHOLE STAFF was very professional. One of the repairs on my older vehicle presented a unique challenge. Both my service advisor and the shop foreman went the extra mile to make sure my repairs were done right and in a timely fashion. I was very impressed with the service I got and that I saw provided to others. It seemed like half the people who walked in the door were greeted by name.Of all the shops I have been to, this one is by far the hardest one for me to get to from where I live, and its THE ONE I will be going back to.

The team at Braxton is wonderful. After years of being overcharged at Global Mini Imports for routine and major services on my Mini Cooper, I did some research and came across Braxton Auto. I first brought it in for a new battery, and they were great. When it was time for my next oil change, I decided to give them a try. Not only was it SO MUCH less than what I had been charged at Global for the last 7 years, the staff was friendly and explained exactly what was done. They didnt push me for additional services that were unnecessary. For anyone who has been hesitant on taking their Mini (or any European vehicle) to anyone outside of the dealership, I HIGHLY recommend giving Braxton Auto a chance. You wont regret it!

Braxton’s has been servicing my BMW for approx 10 years. I am a hard sale when it comes to my car. Braxton has earned my loyalty. Whenever I go to have my car serviced they let me know the problem if there is a problem and the solution.Thanks Jason and the entire team.Angela R Bell

I had a great experience with this car shop this place get the job done when it comes to your car I highly recommend to everyone

Excellent service, they take really great care of my mini. I switched to them after moving before I was going to the dealership and my car seemed very problematic ( like an oil change would turn into breaks being replaced several times in less than a year) at Braxton not so much and everything very straight forward and my car not so problematic

Have been taking vehicles to braxton for 7 years. service and quality of work is always 100% accomplished with extremely kind and honest customer service. i love them!

Have a M3 with the headlight out. They said they would not service any M series, even just for light bulb...stubbornly stupid. I would recommend those who need help to visit Bavarian across the street instead, who fixed my issue in just 2 minutes

By far amazing!!!! I brought my bmw 328i in because someone advised me I needed shocks in which I did not! They did an overall review of my car and informed me of everything I needed and didn’t need. I would most definitely be back and would definitely refer and recommend them.

I just sold my e92 328i, and a big influence on which car I chose next was was it a brand that Braxton works on, because I want to keep them as my mechanic. Best mechanics and best service I have ever had. Highly recommend.

Customer service is good. However, 3 trips to them within a week and $2,400 later I am not a happy camper. Not to mention they had the audacity to ask me to refund them $10 for gas they had to put in my car. Because my car was on E after all the road test they done on my car. At this point Im beyond broke after coming up for money to get the car fixed and to get a rental car and you ask for $10 before you hand my keys over. Mind you my car takes premium gas so I still had to scrap up gas money to get home which took close to an hour during rush hour traffic...smh

Fast, reliable and couteous

I have gotten my Land Rover serviced here for over a year now and they have truly exceptional customer service, great prices and do efficient, high quality work. They know and love both the cars they work on and their customers and give knowledgeable advice and prompt responses to any questions or concerns. Cant recommend them highly enough! Great service all around.

Its not easy to find companies with great customer service and compassionate skills. If youre a person that likes to be more involved and knowledgable on the maintenance of your car; I highly suggest Braxton Automotive. Signed an International student far from home with an 05 Volvo S80

These guys are true professionals. Brought my car in to replace a performance tire, thinking it needed to be swapped out. They kindly fixed the tire and charged me nothing for the labor. Id highly recommend checking them out if you live in the city and drive a BMW.

Braxton Automotive features a professional and courteous staff who knows you by name and accurately advises you of services required to keep your auto roaring.

After ditching the dealership, Im so glad to have found the Braxton team in Atlanta. Great location, appointment times are convenient, the entire staff is friendly and helpful even with post-appointment questions. These guys are fair, honest and they take pride in servicing my car properly, no hidden up-sales or sneaky charges. They are happy to give me the price-to-expect out the door when I make my appointments. Prices are competitive - I always feel comfortable here - WIFI in the waiting room is a huge bonus. happy to be a repeat customer!

Braxton has done all the work on my BMW since Ive had it. (A little over a year). Always give very detailed account of issues they have found, and have stayed true to quoted pricing. Quick service and always follow up to ensure no issues post repair. Jason has handled my account on every visit and I have been thoroughly pleased with service. Customer for life.

Had service on my car today and was an overall good experience!! Would have given 5 stars had the car wash been working since that is suppose to be part of the service. Liked the service dept., however I could never actually buy a car from them because they are one of the dealerships that automatically tacks on a bunch of extras at about a 1000% mark up!!!!

Braxton Automotive features a professional and courteous staff who knows you by name and accurately advises you of services required to keep your auto roaring.

Outstanding customer service and repairs. They are very thorough and complete work as promised.

Each time I have came in I have had a great experience with Braxton Auto! I would highly recommend anyone with a BMW to get their cars serviced here! They are the most friendly group of guys and the prices are much more reasonable than any dealership! Thanks for the amazing service!

I LOVE this place. They are the only reason why I would consider buying another BMW. Always so friendly and I never second guess their feedback regarding my car repairs.

Fabulous expert team. Very thorough in follow through and explaining services.

The easiest review that I have for Braxton is that they make it a joy to take my car to the shop for repairs. I have not had a service advisor at Braxton to treat me without the level of courtesy and respect that I hope for in every interaction. They are quick to get my car in for service and if they need more time, they are honest to say so in order to give me the opportunity to leave my transportation or make an appointment and come back when we can all benefit. I have always received a phone call to inform me of charges, options, and completion times that have always been accurate. I even get a follow up call to let me know when they are ready for me to come back and get my car. They are very kind and easy at every step of every transaction and I am on my second car in as many years.

This business is so far, ridiculously AWESOME!!!! I recently purchased a VW CC sport. Found recently that i have a vibrations which occurs past the speed of 65. I had the car checked by two different places. one physically and the other but the description needed given. I was quoted 1300 from one place after they drove and looked at it and 900 from the other from the description of what the prior had given. This place was recommended by a friend of mine and they went in , told me EXACTLY what is needed and its less than 500$ with labor!!!! And Mrs Bobby... awesome personality with a beautiful soul. I spoke with Chris and Jason on the phone.. they were very knowledgeable and I felt Informed after speaking with them as well. I highly recommend them so far. The repair will be done tomorrow and we will see the quality, but so far sooooo freaking good!!!!

The staff at Braxton Automotive is always extremely friendly and helpful; they value their customers and it shows!

Better hospitality than your dealership. I took my range rover sport here for a regular service and to get my brakes pads changed. Sam answered my call and set me up with an appointment , they offered me a cab ride to my office after dropping my truck at Braxton. Service was completed on time as expected and a full detail explanation was given about the service and the brakes pads. Sam was very polite and answered all my questions. I will go back to Braxton and continue to use their services.

The team at Braxton automotive were very professional and very knowledgeable. They were very thorough with their assessment of my car. They did not pressure me into doing any work on the car that I was not ready to have done. I find them to be a great team who cares about their customers.

This was my first visit to Braxton Automotive and I can’t thank Jason enough for his professionalism and excellent customer service. He is very knowledgeable and made sure that I understood exactly what was going on with my car. He visually showed me on my vehicle what was wrong, explained the part functions, and what services would be required. The technicians repaired my vehicle as quoted and it was completed as promised on the day of pick up. I highly recommend Braxton Automotive. You couldn’t ask for better automobile service and repair. My car is running like a brand new car.

I was referred to Braxton Automotive by my uncle, and could not have been more thrilled with the service. Anthony was wonderful and very clearly explained everything with my car in a way that was very easy to understand. Could not recommend these guys more. Will definitely be going back for all future services to my BMW.

Brought car in to repair a window regulator. Also replaced the window motor. Drove away with a door that will not close properly due to wear and tear. Door closed properly before I left it with them. They take no responsibility. Will not return.

Braxton Automotive has been servicing my BMW 335i for the past 4 years. They are very knowledgeable and consistently do great work. The prices are great relative to the dealership prices for the same work and their is no difference as it relates to quality. Their team is very professional and I highly recommend them for any type repair for which they are qualified to handle.

If you have the type of car that Braxton services, you would be remiss not to use them. Thoroughly professional, always willing to explain things and definitely a value compared to visiting a dealership, I have always been pleased to use Braxton. I work almost exclusively with Jason and he goes above and beyond to explain what needs to be done in terms that any layman could understand. I once had the misfortune of having to tow my car to a dealership because it was the weekend. I later checked with Braxton on the cost of parts and labor that the dealership had charged me and for comparable work, they would have charged me $450 less. Never again will I make that mistake. Braxton has my business for life.

This is the bestplace in Atlanta to bring your car for service. The staffs level of professionalism is great. The timely expertise and high level of repair services cant be beat. The owner Steve Braxton makes you feel like family . I love this place!! Highly recommend for all car services

Braxton Automotive Group has impeccable service and elite staff. Braxton is my preferred auto repair shop to work on my BMW x5, and has been since April 2015. If you want a mechanic that will be direct, knowledgeable, and walk integrity take your ride to Braxton. Again - the quality of service is hard to find and worth every penny!!!!

Took my car in for a transfer case repair. Sam was very knowledgeable, helpful and patient. He gave me a diagnosis up front, answered all my questions and fixed it for a reasonable price. This place is fantastic.

Great guys- customer service is their top priority. I brought my car to them for a second opinion, after a dealership advised me to pay $1,000 for a repair. The Braxton guys told me that the repairs were not necessary, and saved me $1,000. I have brought my car to them ever since then for repairs and oil changes. Their charges are very reasonable.

My Z4 is running like its brand new thanks guys 🤘🏾✨

The staff is knowledgeable and friendly. I have been there twice so far and both times the service was handled quickly and correctly at a fair price. They are now my shop of choice for my BMW. After years of going to the dealer for service it is great to find Braxton. They offer better service and are much easier to deal with.

As a brand new BMW owner I wanted to make sure my new investment got the best maintenance and care. I walked into Braxton Automotive and greenlyed with a kind courteous smile. Knowing zero about BMW the associate spent 20 mins with me welcoming me to the BMW family and telling me all kinds of facts about my car. The oil change as done quickly and flawlessly. The mechanic came out and also spoke to me about my new car. It was very refreshing to be treated like a customer and not a number. Will definitely be back.

Fast and accurate service. No more check engine lights!

Ok.... Twice I have stopped by there for quick minor repairs and the team provided EXCELLENT customer service. The whole team is super friendly, and both times they explained the problem which was at minimal and the 2nd time no cost to me. I will def. bring my cars there for major service when needed. You can tell good people who arent trying to rip you off, especially with cars, and Ive found them right here! A nice family-owned environment!

Went to Braxton last week to resolve a battery, CD/DVD issue and the service provided by Jason and Sam was great. Sam was my adviser during the process and he was super helpful and provided guidance throughout the process. Highly recommend Braxton Auto for BMW repairs....

I only deal with the best so yes BRAXTON A.E. are the best.Thank you so much.The S90 is happy that she has a new home.⭐⭐⭐⭐⭐Tashan Venicini/S90 T6

This is the very first time Ive had an experience with a mechanic where I didnt feel like I was being conned out of time and money. These guys (Anthony in particular) really went out of their way to help me out with the purchase of a used Volvo; when it turned out the transmission needed far more work than was first expected, they worked hard to make sure I could fit the repairs in my budget and still have a safe, reliable car. I will be returning for any service needs that come up in the future. Thanks Braxton Auto!

I took my Land Rover LR4 in today for an oil change. They were very courteous and I was in and out in no time. They did a thorough inspection of my truck and gave me recommendations on the services that I need done in the future... All around, great customer service!

A great first time at Braxton everything as promised look forward to next time.

Braxton has proven to me over and over why I will continue to take my car for servicing. They are knowledgeable about the automobile they service. They are respectable of the people who trust them with their car and they are great group of guys who enjoy what they do. My hat off to Jason, Sam, Anthony and the entire team.

Jason and his team made me feel comfortable with trust in their service. I’ve been going to them for a year and will continue to do so for years ahead.

Braxton automotive has been my go-to for my 335i for the past four years. They have an excellent staff thats always polite, courteous, and willing to go the extra mile. Even better, they are less expensive than the local dealerships with, in my opinion, far better overall service.

This company has great customer service. I visited today for the first time They fixed my tire as a complimentary service. They gained a new customer. One of the best places in Atlanta.

They always take care of my car! They take time to explain whats going on and what needs to be done. Pricing is affordable compared to other places Ive been to. Braxton will always get my service

Great customer service. Car broke down in traffic and I opted to have it towed to Braxton despite never using them as a mechanic previously. Upon diagnosis (basically KIA) the techs were nice enough to walk me through the issues multiple times. Even further, they allowed me to keep my car on their premises for a week or so while I made a decision, then an additional week when I had to go out of town for my Grandmothers funeral. Although their quotes for repair was a bit higher than other shops in town, if I was to have repaired my car at all, I would have easily went with Braxton and had total confidence in them.Only downside- One of their techs kept calling me Justin..but like thats the only bad thing I can say about the whole experience. Cant complain there.

Prompt, reliable and friendly service from day one! My LR2 was towed and repaired hassle free. Very impressed with Sams excellent customer service and patience! Will definitely continue to use their services.

Great folks. Took care of my emissions test and referred me to another great shop for an issue they couldn’t take care of.

I have a 2011 Mini Clubman and had it taken to Braxton. I was extremely impressed with the level of service. Sam communicated great and knew everything there is to know about my car. Im never going to the mini dealer again. Only Braxton from here on out. Thank you Braxton and Sam!

Excellent service with honestly and integrity!!! Always pleased with the level of quality work and professionalism!!!! Duke A Terrr,sr

Excellent service - every time! Ive been taking my BMWs to Braxton Automotive for years and have NEVER had a complaint. Everyone is customer service friendly, honest, and always working hard to make sure my automobiles are running in tip-top shape. Thank you, Braxton Automotive, for always doing a great job!

They were amazing, efficient, communicative, kind, and responsive. Had them repair my car on a timely fashion and the results are fantastic.

The service at Braxton was above top notch. They were incredibly forthcoming with information and gave me an accurate, reasonable estimate. The work was done quickly and at a very competitive rate, and will be my primary shop from here on out.

Steve at Braxton Automotive is great! He is always very helpful, polite, fair and honest. I have been taking my BMWs to Braxton for years now and I have always been satisfied with every experience! I would highly recommend them!

I took my 1997 BMW 328i there for a tune up, it cost me over $800. I did it myself for $95. No kidding. I really wonder why people think Im this much of a fool, maybe because Im a female? I refuse to be ripped off this horribly. Sorry Braxton, you may provide good service, but it isnt much cheaper than the Stealership. Since then, Ive found a certified BMW tech who will do my tune up for $350, so If you guys can match that then maybe Ill give you a good review. Braxton also replaced one of my brake light casings, which has since then given me problems with my brake light staying on. The brake light bulb socket was broken after I got it back from them fixing it, so I replaced that. It will not fit right in there, causing it to fail intermittently. I was not satisfied with that repair either. I dont look forward to fixing that one, it will cost me about $240. Thank the lord I know people in the BMW business, otherwise Id continue to be ripped off.

Braxton Automotive is the the very best European Automotive repair shop Ive ever experienced. The staff and technicians are very knowledgeable and are very courteous. They have been servicing my Volvo XC90 for six years and we have never had one complaint. I personal reckoned this repair shop anyone. Sam Davis is usually who I like to deal with.

Fantastic Service, personalized support, and was very patient and understanding with me when they found serious issues. Sam especially was very helpful and it is a place that I feel comfortable with going back to. They will even call you a ride if you need to leave your car there for an extended period of time.

Taking a car for any type of service is my least favorite thing. However, since taking both vehicles to Braxton for little over three years, getting root canal done might be my new least favorite thing. Customer service clearly stands above many other repair shops I had a pleasure to deal with.Once again, during my recent visit, I felt that they did care how much I would be spending on service. When I questioned the recommended manufacturer service, I didnt feel pressured by Braxton staff and I felt that I was getting an honest and unbiased opinion (...you do have to initiate the questioning, just like with any other sales pitch).Putting 5 starts down, but really having a hard time with it - just because car repairs are expensive and Braxton is simply guilty by association. I did price them out against dealerships and Braxton is more cost effective without the sacrifice of quality.

I worked with Anthony and he was so nice! I took my 2013 BMW x3 to get a couple things done (pump for window washer; fluid flush, oil change, check engine light on). Anthony could complete the first 3 things - the check engine light problem was still under warranty so I had to take that to the dealer. Ive been looking for a local foreign shop and I believe I found one! :)

I brought my Prius in this morning to determine why the maintenance light was on. They began looking at my car within 5 minutes of my arrival and, after a thorough inspection of my entire vehicle (I watched them from the waiting room), they told me that my car was fine and speculated that the the maintenance light was just a premature oil change alert. They were courteous and polite and they did not charge me a dime. I will be bringing my car here from now on!