If youre ever traveling, in an area youve never been, and want to stop somewhere to relax before finishing the last 4 hours of your commute and have an extra $100 you just really need to waste then these are your guys! Its honestly impossible to imagine how society would continue to function without their incredible service. They dont care about veterans or military personnel, just getting a sweet $100 a clip for all the unsuspecting visitors who parked 5 away from the legal spots. They all deserve medals of honor from the highest office possible.

This business is ran by a Con man named Derrick. He stole the business name and model from my father as well as purchased trucks and other equipment under our name. He has been able to con everyone he has came around and stole many business from unsuspecting owners who trust him. Its a shame he is able to stay in business. DO NOT TRUST BY ANY MEANS.

Frauds. Derrick Bailey is a Con Man of the worst kind. Do not trust. Will be looking into more legal action.

If it was possible to give zero stars that’s what this business deserves. The employees are rude and disrespectful. The driver stole my car and offered to release it if I paid $100. When I went to go get the cash, he drove off and the impound fee went up to $195. This was after a red car (who was working with the tow company) blocked my friend’s car as we attempted to stop the tow truck. I was told my vehicle will be held hostage until the next business day. Just another ploy to steal more money from people. I was left without my house keys, personal items and a car full of groceries because that individual was greedy for money and inconsiderate. The signage in this particular apartment complex was not only hidden but very small and hard to read when I did find the information to try and locate my vehicle. If you are in need of a tow company save your time and energy and look elsewhere.

They were awesome very fast and respectful. Communication was outstanding. Thank you for your assistance.

Hi-Tec was great. Came straight out in 20 min!. It didnt even take the guy 5 minutes to get the car hooked up. If youre in Atlanta, USE HI-TEC TOWING...HIGHLY RECOMMENDED!!!

This has got to be the worst towing company I’ve ever had the misfortune of dealing with. And towing companies aren’t known for great service so that is saying a lot. 1 star is far too generous.I know that sometimes you don’t have a choice of which company you have to deal with ( if impounded ) but if you at all have a choice, I am begging you to stay away. Look literally ANY other direction.Workers have no idea what’s going on, lot is a dump, fence falling apart (reported for not meeting 6’ min requirement already) and they have absolutely no accountability for any error on part of the company and even less problem with gouging you for every cent they can squeeze.I mean this whole heartedly, I hope they go out of business and never receive another customer.Please learn on my account so you do not have to be here posting this same review.

Good service. Took me and my vehicle from Atlanta to Douglasville Ga.

Reasonable people. I would recommend them for your needs. Additionally, the staff was friendly and honest.

Mr. B was amazing thank him for being so patient with me...

Very honest and willing courteous.

Easily accessible! If your car gets towed after their business hours but you need to retrieve items from your vehicle there’s no need to worry. Their lot is located off veterans memorial on a sketchy not very well lit side street. The gate they have up is completely open at all times of the day and at night you can literally walk straight through the gate. Once in the gate you will go to the right where you will see there office building where there is just one customer service rep (no security) and a car blocking the impounded cars. So of course it would be kind of tough to get your car out but you can definitely walk straight back there to access your vehicle. No one will notice. So when you call and they say no one is on the lot to allow you to access your vehicle you are basically free to access it yourself. On the flip side this is not the best neighborhood so it’s kind of like a free for all for burglars so I would suggest getting your car out ASAP. Everything else is pretty straight forward $195 to get the car out and $25/day added after

Great service 👏

Very disrespectful I would never call these people again. The driver was very nice, helpful, and understanding. The person who is consider the dispatcher Named cliff tried to charge me 87 for a tire change when the driver told me 55. That man is a crooked old bitter man who doesn’t need to answer no damn Phone

Crew coordinated with my requests and kept in contact with me. Perfect service at a great price.

Dont like this place.

Came on time as promised and very professional.

We flipped our bobcat and Hitech towing came out within 2 hours and the guy had it turned back over in 30 minutes. He was very nice and stayed calm despite a potentially stressful situation. I believe his name was Jonathan and he was great!! He also had a sticker on his struck that said Wakanda Forever !!! which was AWESOME!!

Unprofessional and try to play games with your property

Clerk was rude and disrespectful, disregarded me when speaking, even when we walked in the building you could here her talking but no one waited on us for at least 10 minutes. Not to mention making up price amounts not veered on their little posters taped to the wall .

Clif arranged our tow with professionalism . Communication was terrific and well explained of how the tow was being handled . Thank you for helping us out !

They Drivers are very cool and take time to make sure your pickup and drop off of car are smooth on both ends Thanks so Much

Good customer service.

Very unprofessional driver who decided to not allow me to pay him to unhook my car since it was still on the premises. Not realizing I parked on the wrong side of visitors parking in my sisters complex. Instead the tow truck driver jumped in his truck, speed off, ran the four way stop sign and drove recklessly in the rain just to keep me from getting my car and making more money off me. Ive been in the same parking spot since Friday visiting my sister who stays here and now Im stuck here not able to get home to my kids who are in Tennessee expecting there mother to return home. Very unprofessional, inconsiderate, and money hungry. Could have easily made more money if he would have just allowed me to pay him while on the premises. Now instead I have to wait until tomorrow to come down to there facility to get my car back. Definitely reporting this company to the Better Business Bureau!

I was waiting for hours for a tow truck company and I was very distressed. I called them and they arrived on time and they sent an awesome driver.

Great service, very fast and helpful. Would definitely recommend

J.C was professional he called me when he picked up the car and when he was arriving to my destination andand parked it where I desired for it to be parked. Thank you and I love the marvel characters on the trucks.

Signs are to small and not visible. Shady towing practices over charge for towing terrible!!!!

Customer service A1.

Great Staff and Great Drivers

Very professional

I called around 2:30/3 am and both operators wouldn’t service me ! I have used this service for a while now and I was treated as if I was a new customer. Both operators that I spoke with were trying to over charge me and gave attitude . I asked for the managers name and number several times and both operators refused to provide that. I hope next time I call it isn’t like that .

Great customer service

I waited 5 hours for them to come out and still had to pay full price ridiculous. Then for them to just put my vehicle any kinda way in the parking lot so unprofessional. I will never use them again ever!!!!!

Great service great people very understanding

Money hungry unethical services.

Great service!

Not good

Bad people

Rude