user
DW Campbell Tire and Service Center
1921 Howell Mill Rd NW, Atlanta, GA 30318, United States
Appearance

Comments
ma
Review №1

Had to get a tune up done and new spark plugs and they got it done easy no hassle, will be bringing my car back for any future repairs!

La
Review №2

Great EMISSIONS experience during COVIDLast year, when things were more normal I went to a place for Emissions and had to get out of my car. I appreciated that DW Campbell does Emissions, and I was able to stay in my car. The employees all wore masks and were efficient, friendly, professional, and so overall it was a smooth process and I recommend them!

Sh
Review №3

I have been taking my vehicle here for over a year and they always do good a job.

Ma
Review №4

Excellent customer service

Ru
Review №5

Have been to this shop multiple times to get work done on my car. They do good work except for once they gave me my car back with the AC no longer blowing cold in the summer. The dealer told me they forgot to plug something in. I took it back there recently (because I liked the people that worked there and its conveniently close to me) to get some Maxcare warranty work done on my car. Since the Maxcare warranty company didnt want to pay their distributors price for their parts they refused to work on my car. Even though the warranty company was going to supply the parts. So I had to pay to $150 get my car towed to the dealer and they happily worked on my car with the parts the warranty company bought. Needless to say I was highly upset. You would think their would be some type of repoire or understanding with returning customers but in the end its all about the mighty dollar. I cannot take the chance of taking my car back there . And thats why I writing this review. If you have a CarMax warranty be careful. My advice would be just take it to the dealer.

Jo
Review №6

Very good people

La
Review №7

I chose this place based on the high ratings & reviews on Google and it was totally great. I needed a basic oil change and a check on a squealing belt. Ray, Leonard, and the team were super friendly and took the time to answer all of my questions and help me make decisions about what I should go ahead and have done. Will definitely go back there when its time to replace that belt!

Jo
Review №8

I am so happy I found this auto shop, they are the best in Atlanta. They are very fast and informative. I have gone there twice now and each time the service has been amazing. They dont pressure you to buy anything like most shops, they give you a price before starting any work and its the same when they finish. I live over on the other side of I-85 but I will keep making the trip for a mechanic this good!!

Je
Review №9

Ive used these folks for nearly 30 years with many different family cars. They are always helpful, honest and respectful and have even fixed flats for my daughter for free when shes had an emergency. My only complaint is, they are so busy because of their reputation, it real takes planning to get my car taken care of! Theyre not afraid to direct customers to other shops if they know they are overbooked because they know customers will be back! I highly recommend them to my friends and neighbors.

Em
Review №10

DW Campbell offers very affordable and quality service, best in Atlanta. The staff are very professional, friendly and information. They provide prices for repair and see if you are okay with it before they actually do the repair. Never felt I was overcharge when I have my car repaired. Incredibly honest and excellent service.

Ma
Review №11

I take all my cars here. Just got a new one and still go here over the dealership. Prices are fair. Several years ago there was a CBS 46 investigation about local mechanics overcharging and this place was the only one they secret shopped that passed. Its also nice to see the same faces year after year. ASE Certified as well.

Ja
Review №12

Consistently providing good work and service for a good price.

Jo
Review №13

Honest guys and great customer service

Ti
Review №14

I called this shop and the man on the phone was very short with me. Im not sure if he was busy at the time or if he didnt want to be bothered, but he was very short and I felt very disrespected. Based on this experience and this experience alone, Ill be looking elsewhere for repairs on my car. If you dont appreciate me choosing to service my car with you, please dont expect for me to take you seriously. Professionalism and customer service are worth more than the services you provide, in my opinion.

Ch
Review №15

Gave me a great price to fix my engine issue. Almost half the price of another quote. Kind service and they worked quickly.

Te
Review №16

Love love love them. Great service.

Op
Review №17

I arrived at this location at 7:25 (first customer of the day), it opens at 7:30 but techs start to work at 8:00. I was getting a part replaced that takes 5-10 minutes but they charge for an hour of work, everyone does so no complaint there. They removed the part from my car and it was just sitting at 8:30 I ask what is going on this takes 10 minutes. They ordered part after 8 instead of at 7:30 when I arrived. The part was delivered at 8:53 at 9 they checked me out. I will NEVER visit this location again. What is going with Good Year now days?? The service at their location has become awful! Oh well lesson learned.

Ma
Review №18

I have been taking my car here for regular oil changes for over a year and have always had friendly, trustworthy service. I never feel as though they will scam or overcharge me and I truly appreciate that!

Ty
Review №19

I had them replace an axel on a Subaru. The car never drove right after that, and I confronted them several times. I had a real mechanic tell me Subarus dont work with after market axels. They said the axel was fine, but it was shakable by hand, which is bad and will only get worse. If they had just given me my money back or let me pay for a genuine Subaru part, I would have been good. I was willing to pay extra to fix it. But, they simply ignored the problem. AVOID THIS SHOP!!!! They dont know what they are doing, and they dont back up their work. I had to completely replace the axel and pay double to do so only one year later.

Ja
Review №20

DONT GO HERE!! I am a woman and they saw me coming a mile away. They wanted to cheat me out of $2,100 when all I needed was my rear differential fluid replaced - for a total of $75 at the dealership. I went here because of the great reviews, but I would NEVER go back after I learned what they were trying to do. They asked me if I had had my car serviced recently and when I said No, I only do tires and oil changes, they knew they could get away with it. Biggest scam ever.

Da
Review №21

Wouldn’t trust them with a simple tire repair again. Now I have to buy a new tire. Wouldn’t recommend to anyone.

DJ
Review №22

Ive been given two false diagnosis from them. They said my head gasket was blown two separate instances, over 2 years apart. My car is running fine now after a new radiator (fixed by someone else) and will continue running very well so long as these guys dont touch it. They even charged me to give me the false disagnosis! They recommended me selling the car immediately.Go anywhere else in atlanta and youll be better off.

Cl
Review №23

I have brought all of my cars here for the last 10 years. Everyone here is always so friendly, and they are honest about what work you actually need done to your car.

Jo
Review №24

I use DW Campbell monthly for oil changes, maintenance, and any problems I have. They always charge a fair amount and have never tried to take advantage of me. I would recommend them to anyone.

Ka
Review №25

The guys here were very nice, helpful, and quick with replacing my tire. Would definitely recommend!

Al
Review №26

Extremely knowledgeable staff, prompt and courteous. The service and workmanship is wonderful!

Ja
Review №27

I had a 1994 Honda civic lx sedan with 149k miles. Was running fine till I got there. No lights or anything. Thought it needed a tuneup. They recommended a BG engine service with oil change for $269 . I thought That was overpriced. Coincidently the oil light came on says the mechanic that test drove my car. My oil light has never been on until after he test it. They did an engine flush on my car without me knowing it. A big no-no on a 23 year old car. And 2 days later my car died on the highway and engine threw a Rod left me stranded. So I junked the car and ended up getting a brand new car with payments. I called back and the mechanic denies it so he can cover his butt. He could have been honest from the start and said I needed a new engine. I will never go here again!!

Sa
Review №28

This is one of the best in Atlanta area good service and very good personal service aswell , nothing wrong with my car since I started to bring to them. I give 5 start because they are good.

Ch
Review №29

Marcus offers great, personable service.

Ho
Review №30

Not very nice management.

Bi
Review №31

Update: they corrected the issueThey work is under warranty engine light came back on a week later with same issue they said I have to pay 56$ for diagnostic after I already paid for a diagnostic elsewhere in shoes them proof then they said the warranty only covers the part I would have to pay for labor week all over again .

st
Review №32

Great place, Awesome service and very fast

Ra
Review №33

Great service, if waiting an appointment is recommended

Jo
Review №34

Great friendly place.

De
Review №35

Excellent service

Ch
Review №36

Good people

Information
6 Photos
36 Comments
3.9 Rating
  • Address:1921 Howell Mill Rd NW, Atlanta, GA 30318, United States
  • Site:https://dwctireandservice.com/
  • Phone:+1 404-352-0001
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car accessories store
  • Oil change service
  • Small engine repair service
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Cheques:Yes
Similar organizations