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Drew Fincher - State Farm Insurance Agent
1123 Zonolite Rd NE Ste 9, Atlanta, GA 30306, United States
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To
Review №1

Drew and Inga have been exceptional to work with! I switched all of my policies over from Allstate and throughout the process these two were very knowledgeable, patient to work with and had my best interests in mind. Would recommend this team to anyone!!!

Im
Review №2

Drew has been my agent for almost five years and him and his staff members have always provided exceptional service. When I first started my life policy and was unable to go into the office, one of the staff members came all the way to my job for me to sign my documents and educate me on my policy. Since then, I’ve had my cars, renters, car loan,and life policy with them and even had my family switch their insurance company to State Farm(with Drew as their agent). They’ve always been responsive and quick at processing any of my requests.

Ta
Review №3

Ive been with my previous insurance agency for over 15 yrs so its hard leaving something your so familiar with. I contacted Malika at State Farm at the request of my brother and it turned out to be a good call. State Farm saved me $640 yr. Malika was very friendly and professional. She communicated well, ensuring me that I had the same coverages and discounts that I previously had for this rate. After the conversation I felt that Id made a positive change for less cost and who wouldnt want that. Thanks Malika and State Farm ! FYI-State Farm you made a great choice when you choose this young lady. .

Tr
Review №4

I has the most wonderful experience talking with Malika Smith she helped me save $217.61 on my car & rental insurance. I HIGHLY recommend This particular location for all your insurance policies and purposes. 👍🏾🙌🏾👍🏾

Co
Review №5

This agency is outstanding. They genuinely want to help you save money and always go above and beyond to provide great service. When I moved states last year Brandon helped me switch my coverages over and the process was totally seamless. He was a joy to work with and easily the best insurance agent Ive ever had. Strongly recommended.

Ty
Review №6

Drew, Ashley, and the team are always quick to help and good the extra mile. They will coach you on what coverage could work best for your situation and save money where you can. My insurance needs and rates have only got better since joining Drew.

Bi
Review №7

When I tell you how easy and reliable State Farm has been? I have to give special kudos to Inga. She’s always so personable, thorough and there for me no matter how many questions or tedious requests I have. She deserves a raise but I don’t want to lose her as an agent, so somehow they need to make that happen lol. I need Inga to be here forever. I’ve had other insurance companies and none have compared thus far. So I use them for my multiple cars and homes and can’t see me going anywhere with the rate I have and the customer service I receive. I’ll be with them for the long haul. Kudos State Farm.

To
Review №8

Malika was very persistent and did not give up until she accomplished her goal and she did just that. Each phone call was very professional and pleasant. Im glad I finally found time to speak with her not only did I change my coverage to you all she got me to sign up for rental insurance as well. You have a valuable asset on your team. Thanks Malika for winning me over.

Ch
Review №9

I’ve been with State Farm for awhile now. The professionalism and customer service is outstanding. I’d like to shout out Malika Smith who went above and beyond today helping me out.

Ol
Review №10

I had pretty expensive insurance due to being a young driver with a recent accident. Malika reached out to me & was the most professional, informed, helpful person I spoke to. I shopped around to a few places and couldnt find a lower rate nor did I speak with someone who was as helpful and kind as Malika. Honestly, shes the reason Im with this State Farm because I had a terrible Ins. Rep with AAA. So happy to have better customer service here !

Da
Review №11

My company requires higher coverage than typical and so I am frequently subject to higher fees or unavailability of coverage. State farm was able to offer the coverage no problem at all for cheaper than what I was paying before at the two other major carriers. I have been particularly impressed and appreciative of the service from Malika Smith. She is very responsive! If I need a quote she gets it rolling immediately....you should know my recommendation is essentially a guarantee...- Ron Swanson

Ma
Review №12

When I moved to the area and was shopping for auto insurance, this agency came through with the best offer and friendliest service (thanks Ashley!). I recently added homeowners insurance and got the help I needed to set it up and transition smoothly from a previous coverage. Ashley and Malika were a huge help and I am hoping to continue using this service, especially if the cost keeps decreasing!

Jo
Review №13

Due to some last-minute complications, I found myself in the position of needing renters insurance within an hour or 2. Malika Smith, a representative here, was able to get me a great policy within that small time frame! She was attentive, patient, friendly, and conscious of my time crunch. Top-notch service

Ga
Review №14

I’ve been a customer of this branch of State Farm for over 20 years and have always been well-treated with respect by the friendly knowledgeable employees. Always great timely advice and fast service whenever I need them. I highly recommend Drew Fincher and the whole team at this State Farm location, and specifically Ashley, who is one of the best agents I have worked with there. Top notch service, information and they really know customer service. Highly recommended by me!

An
Review №15

I recently switch to State Farm from another competitor. Inga is my. State Farm agent. She took time to explain all my options for 3 cars. She was really patient and knowledgeable. Once I switch, the other company was giving me a hard time to cancel and Ms. Inga took care of the issue and now I am free. Great experience with Drew Fincher - State Farm Agency in Atlanta GA.Thanks again.👍

Ra
Review №16

This team of agents is wonderful. Ashley returns my emails almost immediately. They’re so fast and gave me the best deals on what I needed while in ATl. I highly recommend.

Jo
Review №17

Great service from Malika today. I really appreciated her knowledge and expertise which helped me save money.

Di
Review №18

Between Inga, Ashley, and Malika, I’m always helped above and beyond what I’d expect at any other business. Even though I now live in a different part of town than when I chose this office several years ago, I have no intention of going anywhere else. Thanks for the help and attention to detail each time we speak!

Ki
Review №19

Malika knocked it out of the park. Exemplary service and communication. They are lucky to have her.

Ya
Review №20

I love this insurance company. They have the best team of agencies. So respectful and helping. I would recommend this insurance agency to anyone. This the cheapest but the best insurance company I’ve had. Drew Fincher - State Farm thanks for everything!

Er
Review №21

These guys rule! They got me a way better auto insurance rate than anyone else. Then when I moved they were super helpful in transferring my coverage, even though they were losing my business.

Be
Review №22

We’ve been clients of State Farm/Drew Fincher for years but recently needed to increase our life insurance policy. Inga in Drew’s office was so helpful in getting it done in a timely and efficient way. She kept us up-to-date on the process and next steps. It was a very pleasant experience from start to finish and we would recommend Drew Fincher and his team to anyone looking for insurance.

Ne
Review №23

The staff here are really wonderful. I’ve personally worked with several of them, usually Inga. Everyone is super nice and patient and they are happy to take the time to understand your needs and work with you to meet them. I can’t say enough nice things about them. I even referred my good friend to them when she was feeling neglected and overcharged by another company with a certain lizard as their spokesperson.

Ma
Review №24

My husband and I had a great experience with this State Farm agency.  We ended up getting home owners insurance, car insurance for 4 cars, insurance for 2 rental properties and an umbrella policy.....saving money on all of the polices! The staff was very knowledgeable and was able to process all of our polices in a fast and efficient manner.  Very courteous and responsive to our questions and concerns.

He
Review №25

Malika Smith was such a great help! She was always quick to respond and answered all of my questions--she even got me a great rate on renters insurance. Cant recommend her enough!

Ma
Review №26

My agent, is very helpful,knows her business extra well,to me she is.like a good friend,she is there ready willing and able to help at any time, Im giving her 5 stars.MTd

Ju
Review №27

Brandon has been so conscientious and helpful in my transition to State Farm - he always makes sure to check everything two times and explains things really well in a way I can understand. Definitely recommend them!

Ty
Review №28

I recently switched over to State Farm so and the experience has been great. Malika Smith helped me have a fast, easy transition over. She helped me understand my policy and deals I will be covered with. Overall, I would defiantly recommend this office. Thank you Malika!

Ta
Review №29

Inga has been an amazing help all around! Extremely personable and very responsive! Easiest agent I’ve ever worked with!

Ka
Review №30

Brandon Varn is amazing!! He is great to work with. He has helped me every-time I called him with any questions regarding my policy. He goes above and beyond. Thank you!

Gr
Review №31

I am a 44 year customer of State Farm. I have never had an agency like Drew Fincher’s be as helpful to me with prompt service and the willingness to save me money! I have all my insurance needs met by Drew. Highly recommend Drew Fincher State Farm!

le
Review №32

I met this young man and he was great. I purchased a policy with his agency and he was very helpful. He explained everything thoroughly and helped me to make the best decision to suit my needs. He isnt the type to sell you a policy just to make money; he really cares for his clients. I recommended him and his State Farm Agency to all of my friends

Dw
Review №33

Awesome people with even better prices!! Malika is great!! Shes very helpful, knowledgeable, and professional

La
Review №34

Drew and his team are full of integrity and seek to provide excellent customer service. They will find the right insurance for your needs and are committed to helping you! He has been able to save us and got us better coverage! Call them today for a free quote!!

Lu
Review №35

Special thanks for this office. Happy costumer here.Hands down the best prices I found after multiple quotes from other companies. Besides, the staff is so personable and professional, especially Inga. Thank you so much!!!!

Cl
Review №36

State Farm is the best insurance for property and casualty. Brandon is always courteous and helpful. A real gentleman.

Ch
Review №37

The representatives at State farm have always been very friendly and professional with anything that I bring to their attention. Theyve always gave me the best advice and options to get my insurance the best it can be. Thanks Drew and Inga for taking care of all of my insurance needs.

Br
Review №38

Drew, Inga and the rest of the staff have always been a tremendous help to me and my family.They don’t to push products or coverages on me, they are always pleasant, going above and beyond to get me what’s best for me and my family. And because of this I am saving a ton each month, my payments are lower, did you hear what I said, LOWER, now with a child added then they were when it was just me.Thanks Inga, Drew and the rest of the staff.

Ch
Review №39

Malika Smith is a great representative and was very helpful with me! I suggest that anyone go to this team of the company! They’re understanding and very genuine!

Ar
Review №40

Excellent customer service! I have had the opportunity to develop a personable relationship with my StateFarm agent!! Thank you Ashley for your assistance!

Ch
Review №41

I have been a State Farm customer for almost 23 years and in three states since my college years. The company has served me well through my growing insurance needs and it clearly values my loyalty through exceptional service and multiple policy discounts. I have seen two long time agents retire in the last five years (in different states), and I am very pleased with the young, dedicated, and talented professionals like Drew Fincher and Inga Ashford that are now carrying the flame forward. The insurance business is a collaborative effort, and this team has been a pleasure to work with. Stop by their office, you will be glad you did!

Al
Review №42

Brandon Varn has been a joy to work with! Every question I have had he was there to answer and even when I got off topic he was just a great people person. Thank you Drew Fincher for allowing me the opportunity to work with a great person.

On
Review №43

Thanks, Malika Smith for your great service and patiently answering all of my questions! Very professional and easy to work with.

Br
Review №44

Malika did an amazing job !! Phenomenal customer service

Re
Review №45

I just recently started with State Farm and they have made my experience very smooth and easy. Very friendly and always ready to offer a discount! I’m glad I switched from Allstate; to expensive!

Ay
Review №46

Inga, Drew and his staff have provided me with great customer service. They’ve been there when I needed them and are always attentive to my needs!

Pa
Review №47

Absolutely love Drew + Inga. Working with them is a joy, they are so fast and efficient, help you get the best deal, and are always there whenever you need them. Would recommend them to anyone and everyone!

Sa
Review №48

The team at this agency is very reliable and punctual. I am never worried about my care or the quality of assistance I receive. You will not find a better agency in Atlanta.

co
Review №49

I have had an account with Drew for many years. I would never recommend him to anyone! He does not have his customers best interest nor is he responsive in emails or phone calls.I cancelled my policy back in April and went to his office to sign the proper documentation however I am still getting bills in the mail saying my policy is still active.In March my bank called me because there was a fraudulent charge on my account that my bank flagged. Apparently his office was attempting to withdraw from my account twice in the Month of March which prompted me to change insurance companies. Since then I have attempted to email, call and have physically gone to his office on 4 different occasions to resolve the matter and to disputes the charges all in which he was not there or unavailable.He is the epitome of corporate greed.

Mi
Review №50

Everything was great and fast and understanding thanks for all you help! Thanks Brandon!

As
Review №51

Great customer service. Very friendly staff

Ma
Review №52

So beyond happy with my experience!!!! Inga is awesome so happy to be a part of State Farm thank you for all of your hard work and help.

Ju
Review №53

I’m so happy with my new insurance company! Besides my insurance going down with them, they have the best costumer service ever!

To
Review №54

Good, fast service and very polite.

er
Review №55

Drew and his team are great and on top of things! Inga personally helped me switch over to State Farm and I have no regrets.

La
Review №56

After my 19 year old daughter was in a terrible car accident, my experience went from good to bad. When they actually have to work, they do not follow through. I would never recommend these people to anyone. During one of the scariest times in my life, I was forced to work with incompetence. NEVER USE THIS FIRM.

LC
Review №57

Outstanding, dependable, reachable service. State Farm has a winner here!

Lu
Review №58

I signed up for insurance with this agency and they were super helpful.Great customer service.

Br
Review №59

Drew and his team are knowledgeable and a pleasure to work with. Highly recommended!

J
Review №60

I would give this office a minus if possible. The worst customer service ever. Mr. Fincher never returned a call or addressed a problem. And his staff was incompetent, rude, and unhelpful s well.

sh
Review №61

Malik Smith is amazing

Ni
Review №62

Totally satisfied with service.

Sa
Review №63

Drew Fincher and his team go above and beyond to help their clients!!

Ph
Review №64

Great customer service!

Ph
Review №65

Inga is the Best!!!!!!!!!!

Information
34 Photos
65 Comments
4.8 Rating
  • Address:1123 Zonolite Rd NE Ste 9, Atlanta, GA 30306, United States
  • Site:https://www.callthefinch.com/
  • Phone:+1 404-228-2716
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9am–5:30pm
  • Tuesday:9am–5:30pm
  • Wednesday:9am–5:30pm
  • Thursday:9am–5:30pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5:30pm
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