We had a rough time during Covid, but the property manager Rose, and the rest of the leasing staff really helped relive the pressure. Extremely helpful and very prompt to meet our needs. They are really turning this community around. Thanks again!!!

I have been here for a year now and we’ve got an upgrade with out new property management,Trinity Property management, for about two weeks now, and the difference has been night and day! They keep the property super clean! They respond super quick to any questions or concerns that you have. They do the work orders super quick & they call you ahead of time! Miss Rose ,the property manager, & has amazing commutation & customer service skills! Viktor, the maintenance man, is superb as well! I am so happy that they took over. I love this property so much! It’s so close to the city and the units are beautiful! I highly recommend moving here if you’re looking for a place to stay in the city. I love all of my neighbors as well. Everybody here is so nice! Ten out of ten!

This place is terrible. Read all the reviews. Disgusting. It doesn’t matter if the change their name, it is still trash. Roaches, bed bugs, and other bugs. Trash in hallways. Ceiling fell in building 5 and it took them over 4 days to pick up the sheet rock. Washers and dryers don’t work. Have to call for maintenance request but they never answer. Would rather spend double the money than live here. Can’t wait to get out

This complex is not what you see in the advertisement… the walkways are disgusting, the key cards don’t work, the ceilings in the hallways have holes in them.. the laundry room is disgusting I don’t even wanna put my clothes in them, the leasing agents are horrible and the walk inside the apts are paper thin , mailboxes are always broken the dumpster are disgusting this property isn’t one I would recommend

DO NOT MOVE HERE!I have unfortunately lived in these apartments for over a year, and will be moving very soon now that the lease it up.I was told BEFORE move in what would be fixed, but of course there has been no assistance after living here a year. I’ve had bug issues, the hallways are trashed and always smell, the bathroom ceiling is caving in, the kitchen drawer is broke, the blinds need serious replacement, and I have NO SCREENS in any of my windows.These have been reported since move in and after complaining to management multiple times, still nothing has been done.Management doesn’t seem to understand it seems, they just continue to request rent money to force you to pay but aren’t giving the assistance promised through contract.DO NOT MOVE HEREDO NOT MOVE HERE

Roaches Roaches Roaches... supposed to have microwaves but when ours broke we were told to go buy our own. If you want your air filter changed go buy your own, parties everywhere out control and leaves tenants with no parking spots, even when we had a paid spot , we were paying for strangers to park in our spot, tow truck if any , takes forever to get there , not to mention no control over what strangers roam the hallways, drunks etc. security doors never work but you pay for access key. We weren’t able to use pool during summer due to block parties(or should I say City parties). The list goes on and on. ...

I have lived here for over seven years. I want to say the new property manager is the best this complex has had since I moved here. I want to thank Jackie, the property manager, for always reaching out to me when I email or call with concerns. She not only calls but ensures that she will follow up to make sure my problems are addressed. Keep up the excellent work, Jackie Kudos!!!

I was impressed with the Crest!From the moment I walked into the leasing office, I was greeted with a smile. I feel like the floor plans are a great value when considering the proximity to downtown Atlanta. I got a small town hospitality vibe, which is uncommon in the city! Theres lots of shops and restaurants within walking distance too.I adore the split level style of the floor plans. The apartments are not huge, but they definitely feel large and open. My favorite floor plan is the Breckenridge because it comes with a huge walk-in closet and ample counter space in the bathroom. The layout gives you maximum space at a competitive price.The staff told me that the company has some exciting improvements underway. I look forward to seeing the finished product of the renovations once theyre all complete. Id highly recommend checking out the Crest at Northside.

STAY AWAAAAY, THIS IS THE NASTIEST PLACE I HAVE EVER LIVED..INCONSISTENT AC UNIT, THE FUSES FLICKER ON AND OFF. ROACHES LITERALLY COMES FROM THE HALLWAY. I HAVE SEEN A ROACH COME FROM BEHIND MY BATHROOM MIRROR.PLEASE PLEASE PLEASE PLEASE DO YOURSELF A FAVOR N STAY FAR AWAY FROM THIS DUMPSTER OF A NEIGHBORHOOD.I WOULD NOT WISH THIS LIVING SITUATION ON MY WORST ENEMIES!

I dont know whats so hard about the office not answering calls or calling back im trying to find out where im at with the approval process and i cant get no one on to answer the phone smdh... Simple things made difficult.

THINK TWICE ABOUT MOVING HERE.I have been unable to use the resident services website to make maintenance requests or pay my rent online for more than 6 months due to it having technical issues. The work that was done on my apartment took a month to complete and even after it was finished the AC unit continued to leak causing mold to be spread through my apartment. I have two children under the age of 2 and they were sick for weeks with no improvements even when they were given antibiotics. I took preventative measures to stop the spread of mold but it was coming from the area where the AC unit is. My family and I had to temporarily move out until my childrens health improved. Unfortunately while we were gone someone attempted to break into my apartment by leaving a big hole above the deadbolt lock. The back door to the apartment complex has been unlocked and open for months and anyone can walk in. The keypad doesnt work so it has been left open for the majority of my stay here. I do not feel safe in my apartment and do not plan on returning. I sent the information above to management requesting to terminate my lease early but have not heard back and its been a week. This place does not care about its residents. My apartment door has not been fixed and I have not heard back from management or maintenance. If you decide to rent here do not let them move you into building 4. It has had major building issues and anyone can just walk in. You will end up having to break your lease early due to safety and health concerns which in the long run will cost you more money. Ive lived in older apartments and have never had to deal with issues of this magnitude. Im seriously considering getting a lawyer. Make sure you keep track of all correspondences with maintenance/management and take photos of everything if you plan on living here.

I’ve been to this apartment on 3 different occasions hoping to get a quick tour of the property. Even with making appointments, there was never anything available to show me. Though I spoke to someone on the phone who gave me a specific time to stop by. Not only that, the leasing office staff are extremely rude and unprofessional. Based on this experience, I wouldn’t recommend this place at all. Poor communication before even moving in is a major red flag. Thanks for saving me the headache.

Really appreciate Mr. Fil and the staff here! Very helpful and smooth move in process. Enjoying this property.

Came by to look at apparments, I have to agree with the other people who say the leasing office smells like weed. The office was locked during office hours with no one in sight and no notice that they will be back. If I cant trust the office why would I trust to live here?

I love it there my mother lives there is safe for choosing and its safe there to live beautiful place to stay

Okay Im here to write a completely UN bias review of this apartment giving you the pros and cons of living hereThe only pro is cheap rent nothing else but you get what you pay for this place is only ah good place to stay if you were just recently homeless or accustom to the projects , The leasing office is completely inadequate they dont know what there doing Im conceived there making it up as they go at your expense . This complex have key card entry doors just for them to be broken for months you pay an $5 fee every month to have the key card for it not to work , The mailboxes for the most part are very old and there easy to get broken into although I havent seen people cars get broken into I hear it happens . The lights in the complex at night hardly work so it be very dark so be careful inviting your guest cover because it be some really sketchy people outside , we use to have security but I havent seen him in months.The office will tell you these are old reviews and they have new management because thats how they got me to sign a lease but I assure you none of that matters all the problems are still the same , even your the cleanest there is many roaches and ant infestation out this world I had ants come out of my tub an toilet everything was fine at first because you also pay an $5 pest control fee per month for them to come out and fix this problem but guess what guys I havent seen that guy in 2 months either .Listen up Guys all Im saying is here STAY AT THIS COMPLEX AT YOUR OWN RISK because for an extra $200 on top of your rent you can stay in the complex across the street

I only toured here for about 15 minutes, but wish I would have left after 2. Not a friendly leasing staff, answered barely any questions and seemed annoyed that I had the audacity to tour their apartments. Extremely overpriced for what you are getting. Tiny, not a lot of living area. Only good thing about this place is the location, but totally not worth living there. Wish I could give it 0 stars.

I visited this apartment by driving by - viewing the apartment across the street everyone references-The Office staff was polite and very helpful. I viewed there 1 bedroom floor plans and fell in love with the loft style. The new management seems on top of it and if approved, I am awaiting approval, I will leave another review, this was one of the main concerns with my decision to apply. No rodents or mess in site. I can tell they are cleaning up the neighborhood.

My God the hallways smell awful 😫. Visited at night, could not see the true view of the place. If looks anything like it smells it is a sad situation.

Have not had working air conditioning for an entire year. dont move here. Apartment is cute and cheap but the maintenance men cant do anything & the leasing agents think its a joke for it to be 96 degrees in a studio apartment. and no Im not exaggerating, tragic.

I’ve lived here for 2 years and the experience has been nothing short of amazing. The staff is friendly and very helpful. Whenever I need a service request filled they take care of it immediately. Very clean environment and the manager Ms. Bush is always willing to go the extra mile for you. Neshelle is great as well and always pleasant. This is the best complex I’ve ever lived in. Also I don’t have any pest/roach issues. I keep a very clean home and they don’t enter my home. Thanks for treating us like family and keeping us safe over here. I highly recommend this apartment home to anyone.

This is the worst apartment complex in Atlanta. Do not move here. First they tried to put my in a unit that was infested with roaches. I ended up having to sleep on the floor of another unit until one was made available to me. They then made me pay rent for both units! Once I got into the new unit the AC stopped working every 2 weeks. I was then robbed in the middle of the day while are my doors were locked. The leasing folks could have cared less wouldnt even allow me to move into a different Unit. Oh. also the doors to each apartment building are broken, if you close them you will be stuck inside the building with no way to get out, except through your apartment window, which I had to do serval times. This place is a rat whole.Note: all the leasing people have terrible attitudes and look at you crazy when you try to report problems. Its been true hell living here.

Very professional and prompt I came to new management I wish I could remember her name but when I told her my complaint she had it fixed the very next day. Mind you I have been complaining about this for months and I just like how she was concerned and handled the issue so promptly.

If you love ants (our place has been sprayed 2-3 times, there is absolutely no food in my room and they are everywhere), broken appliances, washers and dryers that don’t work and won’t give you your change back, as well as key cards (that we get charged a fee for) that don’t work sometimes, this is the place for you!Only writing this review after submitting so many requests to the leasing office, only to have nothing fixed. I have been ready to move out of here since September.

Shady applied and got accepted then they stop accepting my calls only to receive a call a month later after I found somewhere else to live people who actually responded to my calls For the to tell me I can’t get my admin fee back because I choose to not wanna move to the crest at Northside😡Please research and read reviews on this place

Never have I ever been to an establishment were they deny you but don’t give u any paperwork 😂. Im not bitter but it would be nice to know why I was denied. Then they never emailed me telling me i was denied.. i was told the process would take 24hours but it took a whole week for me to get results. Anyway.. good luck everyone

ROACH MOTEL, PLEASE DO NOT MOVE HERE. PLACE IS ROACH INFESTED, UNLESS YOU WANT ROOMMATES THAT DONT HELP WITH RENT AND STAY HOME ALL DAY EVERYDAY (ROACHES) DO NOT MOVE HERE. WE MUST GET THIS PLACE SHUT AND TORN DOWN.. ONLY WAY TO GET RID OF ROACHES.

I have to say I was thrown off by the reviews, because I am super uptight about where I live, but taking the tour and speaking with residents who lived here. They all had good things to say. ( I was not just going off what I read) I have been here a month now and I like my newly renovated apt. I have not seen roaches anywhere. The leasing agent Nachelle and the office manager are great, understanding. If you are an understanding person who knows the good and bad of living in the city (aka noise) then youll be good. Its mixed ethically. Near literally EVERYTHING I think this 10 months will be good..... Plus there are not that many places in the city with upstairs/ downstairs 1 and 2 bedrooms way under 2000!!!! Just wish there was a doggy park!

Was inquiring about moving here, assuming the leasing personnel stepped away from her desk, I was transferred to property manager for assistance with applying to an apartment, her attitude was DISGUSTING. She sounded so irritated and non chalant. As if I was bugging her. She was not helpful and her attitude pushed me away. I will say however the leasing consultant I spoke to earlier was so friendly and she was very helpful. So sorry she didnt get to assist me the second time around I called. Please learn to leave your personal problems at home when coming to work. You never know what people are going through, and a simple willingness to help or being kind can go a long way. Just wanted to write an honest review.

I like this apartment quite a bit, Carmen the manager here is really nice and also pretty funny. The staff is also really good, I think especially maintenance people deserve a shout out because they are one of the fastest and most efficient group of maintenance people I have met haha. The apartment is nice but they are also pretty strict on fees like if I pay one day late. I mean that is my fault but still wish they were a bit more lenient.

UPDATE: June 17, 2021NO REFERRAL I have been waiting for a YEAR FOR A REFERRAL guess what guys I still havent got it. I did my part. I referred a family member. I went to the office. Me and my family member signed referral papers for me to get paid. Still nothing. I go to front office they tell me to wait and wait. Or the other run around I find out and let you know. I have been a year worth of patients. Patients doesnt work in situations like this. You have become out of your character. All I ask for is my referral money. A year through pandemic and still no referral money. I am giving a one star. I love my apartment set up but everything else just unsatisfying. I will not refer anyone here anymore.UPDATE: August 5, 2020The place is looking alot better I gibe it a 3 star there trying. And my roach problem is not as bad as it used to be. I see 1 or 2 ROACHES a month. The hallway dont smell anymore. And they took the carpet out the hallway. Attitude got better in officeFIRST POSTING:January/2020ROACHES, ROACHES ROACHESSo I finally get a key. I walk in my new apartment. Roach #1 said welcome home, Roach #2 said glad you can make it, we hid during your walk through with the manager it was my idea. 😕 After I killed both I was SICK. Roaches disgust me. They probably came in this apartment cause the smell in the hallway smelled like cook intestines with seasonings plants that grew from sewing water.The outside balcony looks like green algae all over. Cant step outside balcony barefooted.Spacious and in a good location.PAY THE EXTRA $200 a month somewhere else please. Dont get the renovated place here. You will STILL HAVE ROACHES.ATTITUDES IN FRONT OFFICE.

Terrible bug problem in apartment that management refuses to properly treat. If you like roaches you’ll love The Crest. Definitely not worth the price you pay for rent here- total rip off. Even under the new Pride Rock Management.

Even with the reviews, I wanted to give this place a chance and took a tour of their 1 bed/1 bath units.Upon entry to their leasing office... the stench of weed hits you in the face and even stronger in the halls. It didn’t seem like this place is well kept at all. The floors were soooo creaky and i felt like i could hear people from outside in the hallway. The pricing was definitely within my budget ($985) but I realized after the tour, you truly get what you pay for.Especially with all these posts about cockroaches??? No thanks.This place has potential if it was well kept. Unfortunately, that doesn’t seem to be the case.

I had recently begin the journey of relocating to Atlanta GA in June of 2019 From my home State of Seattle Washington. This has been a stressful process, even fearful at times and your Assistant Manager Shemar at The Crest at the Northside was and continues to be very instrumental in helping me make this transition. I honestly do not think I would have had such a smooth transition if it were not for his professionalism, accuracy and attentiveness. Shemar truly handled all of my moving needs. He made me feel secure in regards to moving into a new home site unseen. Five stars for Shemar at The Crest at the Northside.

I have been a tenant here for a while just cause I work close by. I think the apartment is pretty good, lots of students roaming around which is not a big issue. The people working here are really nice and have taken good care of the apartment. The amenities are good and i have had no complaints overall.

Averaging out the experience at 3 stars: 5 stars for the staff and 1-2 stars for the apartment itself.I had the pleasure of working with Candice for 98% of all of my needs in regards to this apartment. She is super empathetic, pleasant, and professional; she understood the urgency of my concerns and made sure that things were taken care of. She made the entire experience with this place manageable and I trusted her word when she said she would do something. The maintenance staff is also professional and did what they could with the issues.The apartment itself is super old and kind of falling apart. Management says they are renovating units; with renovations, the space will probably be ok. The loft was an interesting space to work with -- lots of angled walls and such. Many fixtures are unstable (such as counter tops, railings, lights, shower faucets, etc). There is also like a kingdom of stray cats in this neighborhood.If you move here, make sure to hire movers because some of these angled stairways are near impossible to move large furniture through.

The worst experience ever! Roaches, rude staff, my car was broken in before I departed, door access stopped working... just bad all around! Stayed on this property 2 going on 3 years! Everything changed when new management came about!

I have been living here for almost two years now and have had a pleasant time. Basically, the apartment is pretty nice, I live in a one bedroom apartment and its got a lot of room and I like that I have a balcony. The location is convenient, close to the highways and lots of different shops and restaurants. I think maintenance people here do a great job, I had to call them several times when random things broke and they were professional and came on time to fix things.

The apartment complex is an awesome place ot live if you are a student or just a recent graduate staying around the area. The rooms are nice and the management is great here. The people are really friendly and understanding. I think the building though could be more kept up, and laundry room is a bit dirty. Overall though it does not really matter that much and things are going well so far.

Just moved here and am already so impressed with the staff. Today at check in we ran into a slew of problems and technical difficulties but our agent Cherry went above and beyond to get us in our apt today (even stayed over 90 mins late). We love our apt and anticipate a great stay.

I lived here for four months for a temporary relocation to atlanta from my home in Cincinnati Ohio. I loved living here! The staff in the office accommodated all of my needs. When I first arrived, I had an apartment reserved but when we found out cats lived there before (i am very allergic) the quickly moved me to a better unit but kept my rent the same. They were always prompt and helpful with maintenance. I had a bit of an issue with cockroaches and one wasp nest outside my window but they were very helpful in removing it while I was away at work. the cockroaches were easily disbanded with a can of Raid but a worth trade for the lovely wooded lot that the apartments sit on. I loved living here. It set a new high bar for every apartment I have lived in since.

If I could rate this place 0 I definitely would. I lived there from Apr 2018 to Oct 2019. Aside from the overcrowded/nonexistent parking, roaches in the units, tiny living space, and being extremely overpriced, the manager is the most incompetent and disrespectful person Ive ever dealt with. I referred a friend to live there when I first moved in back in 2018 and the referral fee was $500 off rent which took place after my referral lived in the unit for 60 days. This happened with no issues. When I referred a second friend I was informed that instead of taking $500 off the rent that a physical check would be cut instead and processed from the corporate office, again after 60 days. Not only did it take more than 5 months before I received so much as a follow up, but during that time they switched corporate offices and managers. I was then informed from Shamar, a leasing agent, that it would be dropped down to $400. Several months later and several inquires, later as I was in the process of moving out, I was informed from Anne Chester, the property manager that it would now only be $350. I turned in all my keys, the building card which was pointless to have because the building was NEVER secure, the mailbox key, and the prorated final rent on 10 Oct as well as provided a forwarding address to Miss Chester to send the referral check. I even let her keep a couch set for her goddaughter that I had planned to discard. She CONFIRMED the address as I witnessed her write it down a sticky note and attached it to the rent money order. She said once the check is cut theyll notify me. The alleged check was issued and mailed on 15 Oct, but instead of sending it to the new address that I provided, Miss Chester had it sent to the unit that I was no longer living in. Despite confirmation from the post office that my forwarding mail took effect on 10 Oct, the same day I turned in the keys and confirmed with Miss Chester, my referral check never made it to me. After weeks and weeks of NUMEROUS calls to both the corporate office and the property, I was notified on 11 November that the check was signed for and cashed. I tried to explain to Miss Chester that there was no way that I could have signed for that check because it never made it to me, but she insisted that it was me because they would need ID to cash it. I tried to explain that whoever cashed it commit fraud and that when I turned in my keys I gave the proper forwarding address and even confirmed with the post office, but could plead my case due Miss Chester being very rude, talking over me, and cutting me off. She also alluded to the fact that it was my fault for not giving the address until after the check was sent which is absolutely false. Long story short now I have to do my due diligence to track down my money and the Priderock corporate office number is miraculously disconnected. I would STRONGLY not recommend anyone else move in to these overpriced and horribly managed apartments.Edit: Thank you to Latasha for being kind enough to help me. Thats the only good thing I have to say.

I am looking to lease and called these guys, the lady on the phone asked me to see them around12:30 pm(that was my availability). We went there and surprised how unwelcome the staff were. Don’t know her name but the lady worked with us was very uninterested even to give the details about the property. She handed one a printer paper with rate and told they doesn’t have any 2 BR to show to us and showed 1BR model house. While showing the property, no internet and no interaction. I kept asking her questions like “ will it be more spacious in 2BR?” Kind of questions and she answered with same uninteresting and unwelcoming face. My kids also realized it so unwelcoming and we walked out of that property after saying thanks to her. In past 2 days I have visited 4 apartment communities and this is the worst experience we had. Glad we came to know their attitude now rather regretting after signing the paperwork. THE WORST CUSTOMER SKILLS.

Im staying here simply because I dont have a choice, but will leave once my lease is over.This is he first time in my life Im forced to rate an apartment, I have been staying here for over a year already, but my experience here has been very bad. There us nothing cheap in America, you pay for what you get, it is a simple as that and the management here objective is just to get you to sign the lease, after that you are on your own pretty much.

Carmen has been really nice and helpful to us when we needed a place to move in right away. They cleaned out our one bedroom unit before our semester started and it was no hassle. Overall I think this is a good place to live cause the location is pretty perfect and has everything I need. Clean apartment and a gym that I can use, it is close to shops and restaurants and of course school.

Definitely was looking into moving here, but after such bad reviews...I have to cross this place off my list. Complex is close to my job site, I work for the CDC, rats and roaches definitely bring and spread disease. Any tenants living in such conditions with no resolution please consult legal action!!!

Its whatever.Laundry rooms never work. My car got broken into and my neighbors car got stolen. Location is nice but not worth the $. They fee you for water, sewage(separate from the water fee), pest, and garbage( dumpster is at the front of complex). When we moved it our rent rate was 1,135. With the fees its upwards of 1300 a month not including electric and internet.

I moved in here last minute about two months ago when I couldnt live on campus. It is my second year at Georgia institute of tech and first time being off campus with my roommate. We have a nice set up here I think, the apartment was clean when we moved in though I cant say the same about it now. We furnished the place and it looks pretty awesome now. The location here is ideal for me cause we are close to school but also close to food and shopping.

My friend was not there

I went to inquire about a unit and was given four different quotes much higher than what was listed online. The experience went from being pleasant to combative thanks to the office manager who apparently isnt old enough for the responsibility. I felt the unit was quaint however not worth more than $800/mo. They wanna squeeze $900-$1000 out of you. Uuuuuuuuuum NO maam.

Update! I have been told many times I dont have an infestation, but the roaches sprawl out of cabinets, out of the microwave, behind the stove when they even begin to smell food! They are all over the apartment, not just the kitchen either. Management has told me they will NOT return my money (or any kind of refund) for this disgusting issue! They dont have concessions to do so. They also say they cant move me to another unit (and I would have to pay a $400 transfer). Taydum (the manager) loves to says she isnt neglecting us. But we have to go to sleep knowing theres HUNDREDS of roaches in our apartment. She nor corporate want to fix our problem.Pest control is to keep pests in CONTROL! Its all a joke here.Roaches bring diseases to humans! They are all over our apartment! This management doesnt care!Ceilings are sagging all over building 6. Must be bad leaks or bad construction of these buildings! Theres been a disgusting hole left open in my building for WEEKS!Corporate wont call you back, but of course will apologize under bad reviews.Give me my money back so I can MOVE or move me to another unit.

Very great hosts and it was clean and quiet Id definitely extend my gratitude and I would definitely recommend it

Do not move here! I moved in with hair painted into the baseboards! So disgusting, the floor in the bathroom was coming up, the carpet not fully attached to the stairs. That was 7 months ago and nothing has been fixed! Those are just a few of the issues I’ve had with this place. The front office staff are really rude, when I got the keys to my apartment which I had never seen (only the model unit) they literally handed them to me and made me find it on my own because it was close to time for their lunch break. Cars are broken into often here. I have a Toyota Corolla and the “Toyota” symbol was ripped and stolen off the back of my car- like, what?The communication between the front office and residents here is poor. And if you have packages delivered you may never actually receive them.

Thank you all for the extremely detailed reviews this has helped me in my decision making progress. I will take heed and avoid this place at all costs. I will be telling all my colleagues as well.

Do not move here! Absolutely horrible leasing experience dealing with Shemar and the entire Crest staff. It took over two weeks to get in communication with him (they NEVER answer the phone) and for me and my boyfriend to get approved. After the paperwork was sent to us with wrong dates/rates- I called and after about the 20th time he finally picked up and I was told the apartment we were suppose to moving into was already leased and another wouldn’t be available for months. Mind you, we paid the application fees and submitted everything very quickly after it was requested so our application was processed and our money taken for a room that was ALREADY LEASED. Shemar (assistant manager) has also refused to return my application fee when the office was completely disorganized and unprofessional throughout our entire leasing process and approved us for a unit that was not even available!I had to call numerous times to make sure everything was being processed and even then they sent me the wrong lease, then told me the unit was already taken (the next day), and refused to return my money. Do NOT deal with this unprofessional community. Spend an extra $100/month and check out Alexander at the District where they completely the entire move-in process with a sparking clean apartment and exceptional service in 3 days when the Crest couldn’t get it right in 3 weeks.

1. Fire alarm went off down the hallway at night, for no reason. everyone got up, called the maintainance. No one showed up at all!!! AT NIGHT!And someone came, but NOTHING can they do!2. Mail box has been out of service for several months, still, has not been fixed yet. Please, fix it!

Unbelievable! I have NEVER seen this many bad reviews concerning a property. never mind 5 stars, not even 3 stars can salvage the reviews. Management clearly is not taking priority on its property. This is either a section 8 or becoming a section 8 property. terrible , just terrible.

So unprofessional!I literally waited inside the office for 10 minutes while a leasing agent sat on her computer and ignored me. Mind you I wasn’t greeted at all. With the prices, you would think they would have more qualified leasing staff.

Not at all recommended. It takes a long time to send someone if you need any maintenance in your apartment. The place was under construction for a long time, and it was very inconvenient for the residents.Worst manager I have ever seen. I had a sixth month contact with them, and after emptying my apartment, they told me the day that I was returning my apartment, you need to pay an extra month, since you didnt tell us know sooner about this!! If I knew this sooner, I could have found someone to sublease my place and not paying almost $ 900 extra. The manager was very rude to me.

A) DISGUSTING roach infestations even if you have a well kept apartment! (which wont allow you to even cook in your kitchen! Roaches made their way into closed food in our pantry and spice cabinet!) B) Leaks in the building hallways- which can of course cause mold and more bug issues. I asked for them to fix it. Its been more than 10 days and nothing has been done. C) Big pieces of furniture and trash left in random parts of the buildings. D) Office staff gets uncomfortable when you demand for a new unit or rent deduction when there are NUMBEROUS roaches invading your apartment. You have to pay a $400 transfer fee to get another apartment.. no matter the situation, apparently. E) Office staff of course gets upset when you call corporate to ask them to help you with your issues. F) PS. The pest control you have to pay for monthly is a joke. Hasnt helped our oh so lovely roach issue.Office staff does not care about your living conditions or your health here. Do yourself a favor and pick any other place to live.

I cannot wait to move out. Every aspect of my living experience her was dreadful. The building is very old and there were claims of renovations, but every part of the apartment seems to be falling apart. Several complaints have been made to the staff with no results. I cant fathom how the management group allows the maintenance and office members to still be employed here. Luckily my lease is up in a few months.

Had a home invasion....they wouldnt even change the door code... Mini fridges and appliances. Not a fan of the front desk staff, Carmen is cool though.Oh yea. And water/sewage bill is consistently outrageous...Also.... BEWARE OF THESE FAKE REVIEWS...

If I could give this place a negative 5 stars I would. everything started off fine, but quickly turned to the worst. Staff in the office is highly inexperienced when it comes to managing a property. Not even a month into our new apartment, the place was infested with bugs. My roommate constantly found fleas on her (mind you we have no pets and never did) and fleas in her room. I constantly found little slugs in little places like the bathroom and my closet and one night even found a grandaddy long leg spider ON MY BED. Told the office about it and they said they would get someone to come look at it and thats exactly what they did, because they never did anything about it. After a week of asking them to do something about the problem, maintenance was there for all of 5 minutes and did nothing because they said they didnt see anything. On top of the apartment being infested with bugs and still getting charged a pest control fee, for the short 3 months I lived there, my package was stolen right out of my mailbox. I understand that the complex is not gated, however I did not expect for my whole package to get stolen out of my mailbox. Once again told the office staff, they did absolutely nothing. They informed me that the mailboxes were under reconstruction and the mail carrier was informed to bring all parcels to the office, but for some strange reason just decided to leave mine in the reconstructed mailboxes and it was stolen. But they didnt care because it had nothing to do with them. Then, the icing on the cake, the entire ceiling in my roommates bathroom caved in and left nothing but dry wall for over 3 weeks. The office staff did NOTHING until the 31st of the month, the very last day before rent was due. After all of this, they decided to let us break our lease because we were constantly dissatisfied and let down. So unless this is your VERY and I mean VERYYYYY last option, otherwise DO NOT I REPEAT DO NOT MOVE HERE. FIND SOMEWHERE NICER FOR THE SAME PRICE IF NOT LESS. look at the pictures.

Edit: Upping my star review because I talked to the manager and she addressed all my concerns and explained that they were working on it and what the difficulties were in addressing it. That really makes a difference.Its a pretty poor quality place. The best thing is the location. The building is old, though they seem to be trying to improve it by cleaning the carpets and repainting the hallways, and apartments. But that doesnt quite make up for the subpar quality of the buildings, where doors wont close properly because the frames have been repainted so often, my air filter has never been replaced in almost a year, the lights continuously burn out because of bad electrical wiring, theres few ceiling lights so you have to get lamps, and theres disgusting dog feces all over the grounds which attract flies and stink during the summer. Staff is friendly, maintenance is very efficient and friendly. Theyre trying, and for the price and location its worth staying while Im in school.

I lived here for two years and It was a HORRIBLE experience. I hated coming home to such a nasty environment. STAY away from this apartment complex. I dealt with major non-stopping leaks with active growing mold and ongoing RATS in my apartment ( 9 RATS found in my apartment). Most crazy part is even after multiple complaints management, staff nor maintenance did anything about this safety/ MAJOR health issue time after time of consistently complaining. I am beyond happy I have moved from this disgusting apartment complex. If you want to live with rats and untreated mold choose Highland Ridge.

The great reviews are false look at the names! Maintenance man never shows up. Staff can be rude. The property is only kept up when they want people to move in. The lighting is terrible only okay in the leasing office building.

Highland Ridge Apartment Ridges management has got to get their act together. I have never experienced so much unprofessionalism and flat out disrespect than I have in my life, let alone at an apartment complex. Specifically, they have one associate, Paige Washington, who is down right rude, disrespectful, vulgar, and above all UNPROFESSIONAL. Miss Washington has on numerous occasions snapped at the tenants for not turning in their rent in the morning, and has been quoted as saying, Everyone else turns their rent in in the mornings, why cant you? COMPLETELY OUT OF POCKET for management to say to their tenants. This should never be said, let alone at an apartment complex near the heart of Atlanta where almost everyone living in the complex is a business professional who works from the hours of 8-5, so turning rent in between 5-6 (when the office is still open) is the only option. Furthermore, Paige Washington purposefully withholds information from her tenants as to charge extra fees. Specifically, on one instance (a holiday), Paige Washington charged a late fee, because a tenant failed to pay on the second (the office was closed.) When coming into pay it on the third, she then snaps at a resident stating that No, this isnt the correct amount now, because now you have to pay a $250 eviction fee. I believe Paige Washington purposefully withheld this information to charge the resident more. This happened within the course of 24 hours. She should have told the tenant this the day she came into pay the rent in the first place.BH Management should not sacrifice its brand and integrity by employing this woman who is perpetually going to run their name into the ground.

I have been living here 8 months and it is roach infested. Pest control keeps coming but they are still everywhere. NOTHING is working. My water heater broke twice which left smelly carpet. Every few weeks the a.c. stops working. Trying to get someone on the phone at the leasing office...they dont pick up. The male who works at the office is rude and not helpful. They wont move me into a new apartment so I cant stay there with my newborn because there are roaches everywhere and pray and bait from pest control that is harmful to my baby.

Anyone else find it convenient that fake sounding names Johnny Jacobson and Jonathan Johns along with a dozen other posts around the same time all have the exact same paragraph format and just LOOOVVVVEEE the housing office manager Carmen? Pretty obvious that they have fake ratings planted here. The truth is that they promise you everything under the sun to get you in, and will not show you the contract to sign until 30 minutes before you are supposed to move in. Then you read it and realize that EVERYTHING is different (including your rent amount), but you have already ended your lease with your previous apartment and paid movers to move your stuff so what can you do? I wish I just walked away then. No matter how noisy your neighbors are with throwing parties every night, the housing office refuses to do anything. The walls are paper thin and the type of people that gravitate towards this apartment LOVE their power-bass sound systems. They straight up told me that every single person in the apartment complex would have to complain to get the people evicted. They have a security guard you are supposed to call when this happens, but he never answers his phone. The tall hill that the apartment is on is a death trap when it ices, but they insist that its the government job to deice it. While that may be true, they have very little consideration for the human aspect. Their whole attitude is its not my problem. Maintanence will put you on a 1-month waiting list for anything from the most basic fix to life-threatening fixes (need water to live!). The floors were still soaking wet on the day we moved in from their cleaning....yet somehow the bathroom was still filled with urine stains. You wonder how you can get a decent priced apartment right in midtown? Now you know.

DONT MOVE HERE.

We had a break in BECAUSE THEY WONT FIX THE DOOR TO OUR HALLWAY. Anybody can walk in off of the street! Did they apologize? No. Do they give one flying flip about our safety? No. What did they say? In order to get out of the lease, we needed to give them a 60 day notice. That was their way of apologizing for not doing their job.Nevermind the trash that stays outside of the door in the entryway. Forget the noisy, disrespectful neighbors. Nevermind the ant infestation and roaches that meander throughout. Be concerned for your safety. DO NOT LIVE HERE. Our next stop is the local news station.

This place is over priced and noisey as hell. The walls are thin and they wont replace anything until you move out. The roaches are real. Believe everything you hear about the roaches!!! You have been warned. Trust me they were here before I moved in. If you come at night, the cockroaches will be outside. You have to pay 35.00 additional for parking if you want to park in the reserve which is practically the top. Once youve signed the least you are stuck. Its expensive and not quality. Try to do better if you can. Hella expensive. I want to break my lease so bad but they have all these fees 2000+. I want to leave soooooo badd!! The office will not let me leave without a lot of fees. Im super unsatisfied with this living situation. I hate it. I told them about the stove they wont replace it until I am gone so they can say newly renovated apartment. Pleassssee!!

No manager in this aptNo good serviceNot safety

I did stop by and was told they knew nothing about this. This is my second 1 star review for this place.

Thank you guys for all the reviews about the roaches! I was thinking about potentially moving to this place but after hearing about the filthy living conditions, I WOULD NEVER even dream of it. And the nerve of the horrible management to tell you that wont fix the situation of return your money. How inhumane and GROSS. Just pure evil..

This is the worst place I have EVER lived. My fiancee and I moved in back in October of 2014 and thought it was a wonderful place for about the first two days. Then our neighbors would come home at about 3am blasting loud music, shouting, and throwing trash everywhere, the walls do nothing to cancel any sound and calling the courtesy officer is useless.On top of that the drug dealers that lived in my building loved having everyone come over at obscenely late hours as well and would often have shouting matches in the hall. During the last week we lived there we even woke up at 5am to someone on the roof going window to window trying to brake into apartments.Then we come to the NIGHTMARISH move out process, we paid every single bill and fine they threw at us to just get out of there, then when trying to move into a new place we were stopped as when contacted this place said they had no record of us ever living there, then when I sat down with the manager whos almost never in the office they simply said they wont sign anything saying we were good tenants until all the fees were paid which included a walkthrough the had to do AFTER MOVEOUT! Essentially saying that we should be homeless for about a week till they decide to charge us more.Now its been since December 2015 since we moved out, and just last week (Febuarary 2016) a collection agency called and harassed us for a 700$ fine saying we owed move out costs and late fees. WE WERE NEVER ONCE CONTACTED BY THE APARTMENTS! No letter, no phone call, no nothing. Not like they didnt have the information since it seems the collection agency had both our numbers just fine.This is the worst possible place you could ever live. For your sanity and your safety stay far away.

Seems like a relaxed place to live

DO NOT EVER LIVE IN THIS APARTMENT COMPLEX!!!!THIS PLACE SUCKS!!!!My husband and I lived here for about 3 months and it was utter HELL.When I first moved in my move in time was 1:00 I did not get into my apartment until 3:30...I had to stand around and waste my time because they failed to inform me they were changing the carpet.They told me we had a great view and a great patio. My view is a large mound of dirt, air condition units, and trash.When we moved in there was A TON of problems with the apartment: The OVEN/STOVE did NOT work, doors were hanging off of the hinges, the BEDROOM CEILING LIGHT did NOT work, the racks in the closet were NOT attached to the walls, you can barely close the doors..you pretty much have to body slam them shut, the chain on the front door was so loose you could open it from the outside (so safe..NOT) , our toilet was stained BLACK (HOW DISGUSTING) and the list goes on.After a week of being here we found FLEAS in our apartment. WE DO NOT HAVE ANIMALS! They claimed that we brought them in from the parking lot..uh ok. It took them A WEEK to get the exterminator out to fix the problem... by then my legs were bit up so bad.It also took them about a week and a half to fix our oven/stove so we had to go an ENTIRE week without cooking!! I requested that they pay for 1/4 of our rent (seems only fair) and they STILL havent not gotten back to us even though I asked them at least once or twice a week.NOW we have not one..but TWO leaks in our ceiling and they refuse to fix it. We went to them 4 times and NOTHING has been done about it. And when we went the fourth time the german..barely speaking english....assistant manager has a MAJOR attitude about it! Im sorry that our apartment is leaking? How is that OUR fault?!This place SUCKS. NEVER EVER EVER move it!! Spend the extra money and have a nice place that doesnt have rude staff, bugs, and so many problems.

DO NOT EVER LIVE IN THIS APARTMENT COMPLEX!!!!THIS PLACE SUCKS!!!!My husband and I moved in here about a month ago and it has been utter HELL.When I first moved in my move in time was 1:00 I did not get into my apartment until 3:30...I had to stand around and waste my time because they failed to inform me they were changing the carpet.They told me we had a great view and a great patio. My view is a large mound of dirt, air condition units, and trash.When we moved in there was A TON of problems with the apartment: The OVEN/STOVE did NOT work, doors were hanging off of the hinges, the BEDROOM CEILING LIGHT did NOT work, the racks in the closet were NOT attached to the walls, you can barely close the doors..you pretty much have to body slam them shut, the chain on the front door was so loose you could open it from the outside (so safe..NOT) , our toilet was stained BLACK (HOW DISGUSTING) and the list goes on.After a week of being here we found FLEAS in our apartment. WE DO NOT HAVE ANIMALS! They claimed that we brought them in from the parking lot..uh ok. It took them A WEEK to get the exterminator out to fix the problem... by then my legs were bit up so bad.It also took them about a week and a half to fix our oven/stove so we had to go an ENTIRE week without cooking!! I requested that they pay for 1/4 of our rent (seems only fair) and they STILL havent not gotten back to us even though I asked them at least once or twice a week.NOW we have not one..but TWO leaks in our ceiling and they refuse to fix it. We went to them 4 times and NOTHING has been done about it. And when we went the fourth time the german..barely speaking english....assistant manager has a MAJOR attitude about it! Im sorry that our apartment is leaking? How is that OUR fault?!This place SUCKS. NEVER EVER EVER move it!! Spend the extra money and have a nice place that doesnt have rude staff, bugs, and so many problems.

BELIEVE the reviews ppl r writing b/c it is TRUE! DO NOT LEASE HERE!ACTLY TAKE THE TIME TO READ THEIR LEASE, DO NOT GLANCE THRU IT. THEY WILL HAVE U BY THE BALLS. JUST DONT DO IT!!!I lived here for 4 yrs1) It is not worth the cheaper rent; they will recoup their costs by inflating all the fees in the world, ridiculously high water bill. Late fee is $150 (unheard of anywhere else) and then they slap on $250 legal fee in no time if its like 4 days late to start eviction. Do NOT expect to get back ur security deposit, they might even say u owe them in addition as happened to me.2) The management is very unprofessional and rude. Either they dont know what theyre doing in the first place, or one person tells you something, only to find out another person says something else, and no accountability is taken, rather you end up paying whatever fee is associated with this mistake.3) The place is dirty and they have very poor maintenance. Go see the place it spks for itself. These pics that they are showing online are OLD and non existent, not even the show apt looks like that.4) only good thing i would say is the location, is midtown, close to high way and easy access to northside dr. otherwise its jus not worth the headache.4) Simple and short, jus pay a little bit more somewhere else to stay in the midtown area or live else wehre and pay less. Its jus not worth the headache, its not obvious at first but 2 months in u will find that u made a mistake.

Looks run down. I didn’t even bother to go into the office or model to tour

Marvelous

I have lived here for 7 months and cannot wait to move. Our air conditioning was broken and did not work for the first 6 weeks we lived here. We moved in August and our apartment got up to 100 degrees. Then we had an ant infestation that took them weeks to fix. Then our water heater broke and we had no water. It took them 2 months to even do anything about it. Even then he didnt even fix it. It caught fire the next week because of the faulty repair work. Then when they went to put the new one in they flooded our closet and didnt even tell us. We found out when we got home from work and the carpet was soaked. Not to mention the roaches weve had for months. And all of the appliances are so old that they dont work. I suggest you save the time and money and look someplace else. If I could afford the $2000 to break my lease I would move immediately.

I like it so far

Worse experience of my 3 years in Atlanta. I would NEVER recommend this to ANYONE. Customer service was the worse (nichelle). Security was HORRIBLE.

Very quiet neighborhood in the city

Managers are soft-heads.

Extremely rude office staff.The apartments are generally alright in the inside.

Clean place and good service

Moldy not very well landscaped

Unfreiend staff members and servicesCrowded parking area

Worst place i have ever lived , if hell had a lobby this would be it

I do not like that they still have on this website their old name and then they are full of roaches.

Good place to stay

Man the Reviews are terrible, I was really looking to move here soon cause the apartments look dope but didnt know about bad management, roach infestation, lack of security, bad up keeping of the property and illegal renovations . hopefully things get better for the current residents.

The leasing process was a hassle, but I have had no issues since moving in. The walls are indeed paper thin so if youre a light sleeper beware.

Was I here, lol

Great place

Too many stairs

Do not rent