Absolutely not!!! This company is one of the most dishonest and unprofessional car dealerships Ive ever had the displeasure of dealing with. If I were you Id find just about anywhere else to purchase a car from. They sold my son a car. They lied about the car fax. Then they said they were going to fix the car for free only to turn around and ask him for $1,200 for the repairs. They sell very poor quality vehicles and lie to trusting people through the entire process. Please spare yourself the heartache and purchase elsewhere.

I was locked out of my car this morning they had someone sent right away GOT IT UNLOCKED IN UNDER 15 MINUTES!!! Very reasonable prices and amazing customer service :) I wish I had gotten the mans name he was very kind and understood my situation if you are ever in Athens and get locked out of your car I HIGHLY Recommend

A great team of people work here. They are always prompt when we are in a need of a heavy duty tow no matter the hour.

Having a tire go bad is always stressful, but Erick from Friendly City Auto Care was great and went above and beyond to make sure my truck got to the right place. Thanks again for everything!

Was traveling through TN on I-75 and my alternator went bad and I had to pull over at the nearby Athens, TN exit and shut down the engine. Called AAA and they recommended Friendly Towing as they were nearby. Tow driver was friendly, professional, and on time. Despite AAAs current COVID restriction to not allow us to ride in the truck with the driver and should arrange for our own ride to the destination via a friend or Uber, I notified them that I was traveling and Im fully vaccinated and driver agreed to make an exception and allow me to ride with him in the truck. Also, the driver was thoughtful & kind enough to give me directions to get back onto I-75 after towing me to the repair shop since he knew I was out of town traveling and not that familiar with those local roads.

Guy were called to come for a flat repair..... it took forever.... some guys stopped n helped because they still havent showed till he started help then the AAA GUY WAS A RUDE AND DISRESPECTFUL.. WHEN THEY OTHER GENTLEMAN HELPED BECAUSE WE R ELDERLY N IS WAS 80 PLUS OUT

They had my car since before christmas, and didnt start working on it til last week. Needed the engine replace due to timming belt breaking. And they caught it on fire. Also wants to say it wasnt due to anything they did but they didnt even report the fire to anyone when or after the fire happened. I had to report it and my insurance company had to deal, their shop insurance should have had to pay. Will never use them for anything ever again. If i need a tow i will call A&J.

They are not nice people. They over charge and want let you get your stuff.

Came and unlocked my car because I left my keys in the car , was fast and very friendly!

Really friendly tow truck drivers and then the people at the lot was really friendly and really helpful

I can tell you that my experience with this company has always been stellar !When I need a wrecker I go no further !This morning I found myself in a real pickle .I called they expeditiously responded .The situation was completely resolved professionally and Gary was such a clear reflection of kindness and efficiency . Dont bother calling any other service this company is definitely a five star service from top to bottom.Thank you for such great service , in a world where customer service is a thing of the past ,Its their NORMAL .Confident that you can expect and receive a great blessing through whats typically , not so great of a situation .Heros in a wrecker truck !

I broke down on I-75 on my way home to NJ. The great people at Friendly City rushed to get my family back on the road. When the replacement alternator turned out to be faulty, Gary drove to Knoxville and back the very next morning so we wouldnt have to wait. A+

Great Customer service, efficent towing

Great people, who actually are caring also.

Very nice people, incredibly helpful.

Very friendly, prompt and reasonably priced.

Mr. Millsaps does not only run a top notch towing company.. Robert is a top notch human being..He is always willing to help his fellow man anyway he can. Honest, hard working and dependable is how I would describe the people at Friendly City towing...there is no reason to call anyone else.

The gentleman that came and helped me earlier today was amazing. He towed my vehicle back to Where i am staying. The tow truck was super clean and smelled better then most tow trucks!! Highly reccomend great price and will definitely use them again!

Had car issues stopped by to see if they could help. They went above and beyond to help us. Very thankful for them. Would highly recommend. Fast service too

While passing through I had a water pump go out on my truck while towing a camper. These folks came to the rescue and got me back on the road the same day. I was amazed at how awesome they were and they didnt charge and arm and a leg. They very well could have taken advantage of me since I was roughly 400 miles from home and totally stuck. If I were a local, theyd get all of my business.

Had a very good experience with Friendly City.

When they Tow my Porsche Boxter with care. Nice people,very Curiously ,they take Pride in their work

I basically had 4 men mansplain rust to me (Im from Ohio) and how stupid I was for owning a car with rust.Just insanely unbelievable. Please avoid this place if youre a woman.

Fast and fair prices

Excellent service. Gary came to tow me 40 miles to Chattanooga and promptly fixed my vehicle instead, saving me the towing cost, time, and headache. Highly recommend. Very friendly.

Response to AAA service calls.I am 100% happy with AAA & with the “Friendly City Auto Care & Towing” you sent to help me.I would like to tell you about it. On Tuesday 05/30/17 I went to my storage building when I went to leave the car would not start. The motor would not turn over; it appeared I had a dead battery. I called AAA road service they handled the call professionally quickly. Friendly City Towing was there in minutes with a battery pack. The car would not turn over with the battery pack so it was not the battery. I was able to find a starter motor & called AAA the next day to get towed to a repair shop to get the starter installed. I was told I could get a 10% discount with Auto Logic that was nice to know. Friendly City was there in minutes again; by the way their equipment is very new & very clean. I was so impressed with Friendly City Towing that I decided I would have them do the repair. I mentioned I could receive 10% off if I went with Auto logic through AAA. There were two other things that needed attention one was to reconnect the hood strut. The other I did not ask to be done but there was small break in the positive cable connector on the battery. They replaced the connector. Not only did they install the starter motor they fixed the two others things & gave me 10% discount. Friendly City Auto Care & Towing is a class act & I will using them in the feature. Thank you AAA for involving Friendly City Auto Care & Towing in my behalf.

Excellent service, friendly and knowledgeable staff with competitive prices on auto repair. They also will allow you to bring your own parts and they will install them or they can handle all aspects for you.

Called AAA for a car that was to be towed. AAA dispatched Friendly Auto care. They told us it would take 45 minutes and would call when they were close. They claimed to have called, consequently we never received a call. They took another call because we “didn’t answer.” Come to find out when WE reached out to Friendly Auto they said the call did not “go through.” AAA found out, contacted another company and referred to Friendly auto care as boughs. Customer service poor, would not recommend.

Excellent service!! The best I have seen. I highly recommend them.

Was awful customer service. Employees had bad attitudes towards the customers. And towing fees are ridiculously high compared to other tow companies. Do not recommend to anyone..

Top Notch, Excellent Customer Service! Thank You for many great years of service!

You never want to need the services of a towing company, but when I did need one, this company was right there for me! Fast, friendly, professional---what more could I ask for? They were fair and reasonable. I spoke directly with the owner. The driver he sent out was courteous, friendly, and knew exactly what he was doing. I couldnt have asked for a better experience. Thank you for helping me through what could have been a stressful roadside incident, but wasnt because of your efficient service.

Im amazed that there are still genuine hard-working people who care about the general public! Friendly City was right there when we needed them most. We were miles away from MS. My mothers car broke down two hours from my bereaved brothers home. It was very stressful night as we had a funeral the next day for my niece. The price for the tow and repair was fair. Friendly City took a load of stress off of us by sending us an angel to pick up the car. Gaylean the dispatcher (another angel) was very understanding and very professional. They repaired the vehicle the next day while we were at the funeral. They gave us time to grieve, and made a frustrating experience one my family can never repay. Thank God for Friendly City Auto Care!!

Excellent auto repair friendly with fair competitive prices. The most dependable I have ever met.

They fixed my truck in a very timely manner.

They are nice.There wasnt a driver available.

They have always been helpful, honest, efficient and friendly towards our whole family when weve need any type of help with our vehicles.

Very nice people and quality work

Little high on price but good service.

Great service an people also towing

Good price and awesome people would recommend to anyone thanks for saving us at midnight

Never been there

Number one

These folks are top notch , was quick and courteous would recommend them highly.

Great service and really friendly people.

Very friendly, quick and arrived early!

Professional and Quick Service

Husband and myself stranded in awful 90+ heat at a rest stop about ten miles south of Athens TN. Called this place and was told they can come tow us tomorrow afternoon. It was a little after 6 pm when we called. Not too friendly if you ask me.

Fast friendly and reasonably priced.

Good mechanics, friendly staff

Friendly City is fast, nice, and very competent! Call them first!

Excelent service

Very professional and helpful, made this night less of a headache.

Good people!

Put in a request to the AAA app -- guy called me in 2 minutes. There was a tech in the area and I only had to wait 15 minutes or so. Super professional and friendly indeed.