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Sams Automotive Repair
133 Broadway St, Asheville, NC 28801, United States
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Tu
Review №1

TL:DR Sams Automotive repair fixed my clutch for $300 after initially telling me the repair would probably cost $550(part)+labor. They are honest, fair, communicative, and professional. I would recommend them to anyone.My clutch went out in my subaru afer 65000 miles so I called around looking for a shop to repair it. I saw all the reviews on here that praised Sams auto for being fair, reasonably priced, and professional in their services. I had the vehicle towed to their garage on Broadway for the appointment date they gave, at which time they took my info and let me know theyd call me in the morning to tell me what they thought was wrong.I got the call in the morning and was quoted $550+labor for new master+slave cylinders, which I okayed and they ordered the part. A few days later I got a call that the car was all set and it would be $289. I couldnt hear the gentleman well and thought he said $1089, which i repeated back to him, but to my pleasant surprise he told me no, in fact they didnt need to replace the parts, just replace an O-ring. I was thrilled!Turns out my clutch (I bought used) has always had an issue with that o-ring and after being fixed the friction point is much more comfortable and lower to the floor, evidently the way that they function new. They fixed my car for way less than I expected when they couldve just replaced the parts and taken my money.Honest mechanics are hard to come by. Dont hesitate to bring your vehicle to Sams auto for whatever repairs you need , just make sure to call ahead--they have lots of loyal customers!

So
Review №2

I have used Sams Auto twice for major repairs in the past 2-3 months. The latest one being all the struts replaced on my car. Darren and TJ are AMAZING! I have had 2 great experiences! They both are funny and take the time to explain what the car needs. Their prices are great and I feel confident driving away knowing I received the best service in town. Between my friends and myself we have used A LOT of local shops and this one by far is the best on price, knowledge and customer service! I can not recommend them enough!!!

Ge
Review №3

Ive been using Sams for my business and personal vehicles for years. Amazing and quick service with the best prices in town. Staff is attentive and always go the extra mile.

Ja
Review №4

Came here a long time to have radiators boiled out & fixed. Always did good work and was reasonably priced. Hadnt needed one fixed in a few months & he no longer does radiator work but goes by the same name I guess. If you need a radiator fixed good luck.

Sa
Review №5

These people are so kind. I went to Sams because my neighbors recommended them. Both of my neighbors had taken their cars in because they though something was wrong, most mechanics would FIND something so they could charge the customers, these guys were honest and nothing was wrong so they sent them on their way free of charge. I just took my car in and didn’t know what was wrong with it but was completely sure I was going to need a new car, they diagnosed the problem and now instead of buying a brand new car that really isn’t in my budget, I will be getting my car fixed for about $700. I am so grateful for their honesty and for their kindness! Can’t recommend them enough!!!!

ar
Review №6

I had to get one of my oxygen sensors replaced and my “check gauges” light was coming on and off every few seconds. I called Sam’s first thing in the morning and they immediately squeezed me in. In less than an hour my van was fixed up and ready to go for a VERY decent price. I’ll definitely be returning to Sam’s for any future repairs/tune ups. Thank you!

Sa
Review №7

This is the one mechanic shop where services are excellent, responsible and professional

An
Review №8

Fine service but I was upset to find out that my spare tire cover and jumper cables had been stolen from my car.

Ma
Review №9

We have been looking for years in Buncombe County for a conscientious, knowledgeable, honest, straight-talking, auto repair shop with fair and competitive prices and where the customers are treated like people and not sheep being run through a shearing competition.About three weeks ago our car needed routine service and attention to a few more serious matters. We decided to give Sam’s a try. Sam’s was able to get us scheduled in a timely manner and complete all the work, being true to their estimates. They took the time to answer questions and to be sure you were satisfied with their work and understood the problems and the fixes.If you want friendly, quality service by experienced mechanics you can trust, at fair prices, try Sam’s. There are not enough stars to rate this business properly. We are going back.

Ad
Review №10

Sams is a great place to have your vehicle repaired and running in a reasonable amount of time.

Bo
Review №11

I have been here many times and always get great service. The staff is very friendly and knowledgeable. I was having problem with battery keeping a charge.AAA said alternator was fine, battery was dead and gave me a jump. I drove truck about 40 minutes and took back to Advance Auto where I bought battery and was still under warranty. They said alternator needed work, battery died while there, got jump and went to Mr. Tire. Mr. Tire looked at truck and said it was ignition. They couldnt fix it because they didnt have master mechanic.So I called Sams Auto and explained what I was dealing with, took truck in. They looked at it and said it was IGNITION not battery, key was coming out in any position. They replaced ignition at a very reasonable price and I had my truck back on Tuesday, took it in Monday. They are very reputable people. I recommend them VERY HIGHLY for your car issues, if they cant fix it, they will tell you.

Am
Review №12

The most amazing folks Ive ever had the pleasure of doing business with. Quality, quick and affordable service. And I always leave with a renewed sense of safety for my family. Thanks guys! Youre awesome!

Yu
Review №13

Best service ever

Mo
Review №14

I walked in and someone looked straight at me and ignored me so i left.

Ma
Review №15

This shop took my appointment on a paper calendar. Replaced my rear rotors, pads, and sway bar + an oil change for under $450. Friendly, communicative and prompt.

Mi
Review №16

Honest and reliable auto shop! After calling all around town Sams quote was the most reasonable and the turn around time was fast. They replaced the radiator in my 07 Liberty and its running great. I definitely consider Sams my go to mechanic shop now. If you havent had luck finding a mechanic you trust in Asheville give Sam a call. Good people, fair prices, solid work (labor warranty!!) You have nothing to lose and a great mechanic to gain!

Ca
Review №17

My spark plugs went out and they got the job done quickly and at a great price! Very trustworthy and honest! Ill definitely be going back for any future car repairs.

Lu
Review №18

These people are angels! Sam and his crew went above and beyond to get my poor old car back on the road. I am most grateful and will send everyone I know to them. Finding an honest and trustworthy mechanic is priceless.

Cl
Review №19

Sams Radiator is wonderful. Very rarely can you walk away from car repairs with a smile on your face. Sam and his staff are friendly, do quality work, explain the work being done in understandable terms, and work quickly. And very important with this economy, his prices are reasonable and lower than most repair places around Asheville. (I called 5 different places for a quote; his was the lowest.) The repair work on my car took less time than was on the estimate, and the final price was changed to reflect that. I will be going there again for repair work. I would highly recommend them to others! (Work done: radiator replacement.)

Li
Review №20

Ive never reviewed anything in my life until today. There is a (lot of) reason this guy has 5 stars-- Hes honest, hes thorough, hes knowledgeable and he is more than fair.Ive had a lot of issues with my truck, and its been worked on from NY to NC and this is the only guy I want to go to from now on.Thank you Sam & Team. So appreciate your hard work!

Ch
Review №21

Good guys doing honest work at a fair price.

Ja
Review №22

Just moved to the area and thankfully came here for a second estimate on fixing my CR-V. Really nice woman at the desk and very helpful mechanic that gave me some advice as well. Will definitely be back!

Xa
Review №23

Sams is what auto repair shops were like before the days of the impersonal and substandard mass-market shops.Ive been there a number of times over the past few years. They always are able to work on my Jeep immediately. The service is professional, honest, reasonably-priced, and very personalized.They dont just do radiators. Each time Ive been, its been for something different. ...and batteries are sold at cost plus a small installation charge.I highly recommend Sams.

Ga
Review №24

Needed information on replacing my radiator on my 2006 Ford Explorer which are notorious for radiator leak problems. Called Sams and spoke to Sam. He took the time to explain the process, read me the Ford TSBs, gave me the estimated cost and time involved. Very helpful, informative and his cost estimate for the job VERY reasonable. I will be taking my Explorer to him in the near future for the radiator replacement.

Mi
Review №25

Friendly honesty mechanic will use again if needed

Ta
Review №26

Radiator busted about a half mile down the street, and I was pointed in their direction. They took me in and helped me understand not only what was wrong with it by why it had happened. Replaced it, and solved the reoccurring issues in a timely manner. So thankful to have had such good help!

Va
Review №27

Really great service and honest folk. Sam diagnosed my problem in a flash and installed a new radiator and i was up and running in 4 hours. Really appreciated they gave me a ride as well. Highly recommended1

Al
Review №28

Amazing service, by far best prices in area ! Totally recommend!

Ry
Review №29

Honest work, genuine, and very efficient! Highly recommend Sams Radiator & Auto Services. They really helped us out in a time of need. 5 stars, for sure!

T
Review №30

Friendly and direct! Will be visiting again when needed :)

Ma
Review №31

Gave a fair price, were both courteous and knowledgeable, and dare I say funny. Did the work with aplomb and I will tell all my friends to use them

Je
Review №32

Sam is informed, honest and fair. Im so relieved to have found him to manage any car issues that come up. Would definitely recommend to anyone.

Av
Review №33

Very helpful and honest. Excellent customer service. Does what he says he will do. Highly recommend.

Ta
Review №34

Really good people. I have an older pickup and they were very kind and very fair, going above and beyond any other mechanic Ive ever been to. For the Asheville area, I cant recommend anyone higher.

wa
Review №35

Great work. Quick turn around. I live in Florida so I was far from home and my mechanic. Sam took care of me its to bad his shop is not in my hometown.

St
Review №36

Words cannot describe the excellent service I received from this business. Sams expert advise and help getting my car fixed and on the road again were exactly what I needed while visiting Ashville. He allowed me to store my vehicle overnight and even loaded it on a car carrier to take home to the fool who repaired the car just prior to driving to Asheville.Sam truthfully told me what needed to happen instead of charging me for repairs that did not need to happen.He is a Godly man who probably prayed for me as I drove away. I just wished I had asked him to pray with me before I left. Just like my Daddy used to when I drove away.I made it home and everything Sam told me happened with my car. I am so thankful for the attention to detail this Auto Service delivers. You will be too!

Ji
Review №37

Excellent quality,service. No doubt.

Do
Review №38

I have been a customer of Sams for several years. Sam and his staff are honest, knowledgeable, customer friendly, and his prices are very competitive. When I have my car serviced at Sams the job is always done right the first time.

Jo
Review №39

The service was excellent would recommend them highly.

Ja
Review №40

Sams is a great place to get you car worked on Sam McAbee is the best at what he does!

Ab
Review №41

Honest, dependable, outstanding service, you know that the job will done right the first time.

Ch
Review №42

Busted my radiator on the side of interstate so I limped my truck to Sam he invited me into his office with free ice cold drinks and a cool AC while he fixed my radiator at a good reasonable price. You cant beat that deal at cas walkers

Pe
Review №43

Sam has been performing​ Automotive Service in Asheville for over 30 years hes the guy to go to if you got a radiator problem also.

Cr
Review №44

Excellent service and honest assessments

St
Review №45

Amazing

Information
6 Photos
45 Comments
4.9 Rating
  • Address:133 Broadway St, Asheville, NC 28801, United States
  • Site:https://www.samsautorepairshop.com/
  • Phone:+1 828-252-5070
Categories
  • Auto radiator repair service
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–1pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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