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KosDanchak Audiology & Hearing Aids
101 W Randol Mill Rd, Arlington, TX 76011, United States
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Th
Review №1

Great medical office with wonderful service from all the employees. Dr. Wood was fantastic! She took her time explaining to my dad (Peter) the testing procedures so he would be at ease. She showed him the proper way to take care of his hearing aids. She was patient when I was interpreting for my dad. Dr. Wood also answered all of our questions and concerns. Celeste and Stephanie at the front office were always friendly and worked with our schedules. Dr. Logi did not rush us through when we arrived 30 minutes before closing time to test for my dad’s hearing aides. I highly recommend this practice for your loved one’s hearing needs!

Pe
Review №2

Went in for vestibular testing with little idea what to expect. I felt understood and heard. The experience was surprisingly enjoyable and I came away from this experience with a very positive impression. I dont often write five star reviews, this was above and beyond expectations.

He
Review №3

Excellent Service, very patient, very respectfull and really professional. I got mornthan 13 years being customer and will never change. They understand hearing loss and they will help to find you the best hearing aids with optioms you need. I would recomend you!!! HA

Es
Review №4

The best of the best. They know their stuff and they will care for your ears with absolute excellence. I’m a musician and my ears are extremely important to me. I wouldn’t trust them to just anyone. Highly recommend.

Do
Review №5

I recently had a hearing test at Kos/Danchak Audiology & Hearing Aids that went very well--enjoyable, actually. The audiologist was competent and professional, at the same time friendly. I am a returning patient, needing a new test and new aids. I ordered new devices that have not come in yet; I look forward to giving them a try soon.

Li
Review №6

Very nice experience and everyone there were very knowledgeable with the answer to all my questionsWould recommend them to all my friends.

Cl
Review №7

Although I was 30 minutes late for my appointment, I was seen almost immediately. I had inadvertently looked at the wrong appointment, and thought my appointment was 30 minutes later than it actually was scheduled. I am very thankful for the fact that I was not told that i had to re-schedule! As usual, the service was very professional and everyone was very friendly and supportive of my needs. Kos-Danchak Audiology is the ONLY Audiologist that I will ever use. I highly recommend them!!!

Gr
Review №8

Very pleasant staff. Good products.

Wi
Review №9

Really appreciate the overall experience from hearing test to the purchase of my new aids very professional staff thanks kos/Danchak 😊.

Ka
Review №10

Was superb In knowledge of hearing aids. I just love my new ones. Technology is awesome. Very pleased with the dr. And staff was very friendly and nice.

Sh
Review №11

Excellent service! Very professional environment from a warm greeting to personal care. Dr Danchak took time to help connect my phone to hearing aids which gave me an easier way to adjust my volume as well as hear better on phone. I also got molds made for ear plugs for swimming.

St
Review №12

Great service and very helpful people. Explain every thing to you.

To
Review №13

Although I had been here before, it was several years ago. From the moment I arrived until I left, I had a very good experience. Dr. Danchak was pleasant, very knowledgeable, and helpful. I had a battery of tests (twice) which gave her information of my needs. She was never in a hurry and answered all my questions which helped me make a good decision. One reason I chose Kos/Danchak Audiology was because many years ago my mother was a client and had such a great treatment. I highly recommend them with no reservations.

Ch
Review №14

Great service from all the employees, the doctor was fantastic she look and behaved like she really cared. She took her time, fix them, then expand and show me the proper way to take care of them. She also answered any and all question both mine and my daughters. One of the best experiences in a doctor office. I would give them a 10 if I could.

Ma
Review №15

Everyone at Kos/Danchak was very nice. Ive never had a problem with anyone at this facility & Ive been going there for many years.

Th
Review №16

I have been coming here for my hearing needs for over 4 years. The Staff and Drs are like Family. We joke with each other because we are comfortable. I prefer Drs Offices with a Home Feeling and thats what I feel here. I RECOMMEND this Office if you are concerned about your hearing health.

Pe
Review №17

I have been coming here to this same office for 20 years! 20!!! I live over an hour away and I still would happily drive here just to see everyone there. I have never not ever had an issue with them. That make me feel so confident. I’d give them 1000 stars if I could.

Cl
Review №18

My daughter and I medical experience was exceptional. We received high quality service with special care & concern about our hearing and selecting the best hearing aids for our needs. We highly recommend others to take advantage of the excellent service they provide.Sincerely Cleona & Jackie Simmons of Grand Prairie

B
Review №19

I have used several hearing services over the years and not found any service that completely satisfied all my expectations UNTIL going to KOS/DANCHAK AUDIOLOGY & HEARING AIDS several years ago. I highly recommend Melissa Danchak - she is good in all regards (a good listener, keeps current with technology and just a very nice person to work with). Additionally, their office staff is friendly, courteous, efficient and treats you like a valued client. I HIGHLY RECOMMEND this team!

Al
Review №20

We highly recommend Kos/Danchak for their audiology services. Providers answer every question. We have used them for the past six years, and greatly appreciate the quality of the products they provide and excellent follow up care. AJ and In Key

Ro
Review №21

Great place to take care of your hearing problems. Been with them about 9 years. Just upgraded my hearing aids. Very knowledgeable and friendly staff.

ch
Review №22

Dr. Desiree Wood did an outstanding job with my hearing aid testing and reviewing of new hearing aids for replacing mine.She made my visit a pleasant experience.

Pa
Review №23

These folks are so responsive and accommodating! They are the best audiology group in town!!!

Ra
Review №24

Very professional and friendly team of audiologists. Courteous and they always take the time to meet my needs in a caring manner. Great team!

La
Review №25

Always a good experience! Emily is very knowledgeable and gracious. Front desk the same.In general an excellent experience.

Ro
Review №26

I took a vacation day for my appointment. When I got there I was told it was rescheduled. I never reschedule it and they didnt show where it was rescheduled. The lady at the front desk did not show any concern on their part. I told her I would never come back. I handled myself very polite. She still did not show any concern. I wasted a vacation day and time and money driving there. Be very careful scheduling an appointment here.

Ed
Review №27

Have been taking my dad there for years. They are very nice and they make sure he gets the best treatment. My dad loves going there. Happy customer! Definitely recommend

Cl
Review №28

I went in for a six month check up, and ,as usual, I received 5 star treatment. I had to wait only a couple of minutes to see the hearing professional. When I entered the treatment room, the tech took my hearing aids, and laid them aside for cleaning and checking out and offered to check my hearing to see if there have been any changes in my hearing. After the test, she took my hearing aids back and had them cleaned and new batteries, ear buds, and no wax filters replaced. They were like new when she brought them back!! The staff here are very professional and very friendly. I recommend Kos/Danchak Audiology & Hearing Aids to anyone needing this service. It makes a big difference when you can hear your family and friends talking to you.

Yv
Review №29

They are always helpful and friendly. Have had nothing but positive experiences!Update 5/26/21. Had another checkup today and Dr. Bodish was the best! Attentive and informative!

Da
Review №30

Even during pandemic they take care of you! Best audiologist in the Meroplex. They dont Sell you a hearing aid, they completely study and evaluate you and advise you on Whats best For You! They dont Sell hearing aids, they provide a. Lifestyle of hearing that is best for You! I have been with Kos / Danchack over 10 years I will go no where else!

Gl
Review №31

I made an appt for a Monday & found out the technician that helped before we be available that Monday.Got an excellent feedback from Gina..Very helpful..

tr
Review №32

I have been a client of Kos/Danchak for more than 13 years—-always superior service

ge
Review №33

Had office visit today and it was excellent as usual and felt very safe, service is great thanks

Da
Review №34

I went in for a hearing test , they thoroughly cleaned my ears to a point I had to reschedule the hearing test. I did not mind it just show there thoroughness.. A lot of hearing aid places see the patient has a dollar sign Kos Danchak treat you like a person.

Sh
Review №35

Very pleased with the care and assistance they provided me. Great product offered to meet my needs of hearing! Love my new Hearing Aids!! Very competent doctors and staff.

Bo
Review №36

I’ve been with Kos/Danchak since 2012 and have been Very Satisfied with the services I’ve been receiving, Keep up the Good Work.👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾

Da
Review №37

The doctor and staff are very helpful and knowledgeable and I never felt rushed. I am very pleased with my new hearing aids. For a person that has never used hearing aids have not had a problem getting used to them so far. Still learning all the inns and outs about hearing aids but I do feel confident with the staff at Kos/Danchak Audiology to help me learn.

Th
Review №38

My experience at this office has always been GREAT!! They have been very consistent with taking care of my hearing needs and giving me TERRIFIC advice on dealing with my hearing loss. I have been very pleased with my hearing aids and actually look forward to my visit every six months when they check and make sure everything is working properly.

Ro
Review №39

Suggest that your appointments in the afternoon start at 2:15. The last two times on my visit, patients were waiting outside past 2:00 because your staff was late getting back from lunch.Also suggest you get a plastic mat for your first office chair. Your carpet is wearing thin under and around the desk. You would have to replace your entire office because of one small area...get a pad!As always, your staff was charming, friendly, professional, and goes that extra mile to make one feel at home!

An
Review №40

My son is typing this for me. But I like my hearing aids. I hear better. That’s super good! The doctor was awesome! ( I am almost 93 years old)

De
Review №41

I have been a patient for many years. Always great, caring, respectful service. When anyone mentions a hearing issue, I tell them their call should be Kos/Danchak! Dont mess around with anyone else.

Ma
Review №42

The staff is always so very helpful! They get me in quickly if I have a problem and I never have to wait for service. And any issue I’ve had has always been resolved quickly. A speaker broke in one of my aids and I was thrilled when they had a new set of aids to wear while waiting for my speaker to arrive. Wonderful!

Ro
Review №43

Kos/Danchak is great! The staff is super friendly and kind. The doctors are empathetic and truly want to help patients have a better quality of life. I highly recommend them.

Ha
Review №44

Love this place, very friendly always take care of hearing need. I’m been going here for the pass couple years.. I would highly recommend this place to anyone who need great audiologists plus staff..

Ch
Review №45

Great care and customer service. They Are professional in every way. Very caring and helpful.

Di
Review №46

It’s coming up on Ten years since I purchased my hearing aids from Melissa Danchek after she had taken the time to test me so they would know what I needed and then show me a variety of hearing aids as well as other products to help me with my phone and even ways to listen to the television through them..Even though my hearing aids are over ten years old I’m still able to get a warranty on them that not only covers repairs but a loss as well. She also gave me not only free hearing aid filters for life but batteries as well. Wow for life adds up to a lot of savings because the filters aren’t cheap and anyone who has hearing aids knows how expensive the batteries are and I’ve been getting them for free for ten years now. I don’t have any idea of how much money I’ve savedI can’t imagine ever doing business anywhere else. I didn’t mention how professional yet personal when it comes to your hearing issues because they really care. I know because I’ve had ten years to form my opinion. They treat me today just like they did when I first walked into their door. I feel special because whenever I’m with them I am specialAnyone needing hearing aids and want to purchase where they’re going to be there to help you with your needs, to improve your quality of life. You’ll be purchasing the latest technology that’s a perfect fit for many years to come. Buy from Kos-Danchek and know that you’re going to be getting the best people to improve your quality of life so go see them and let them help you too.

Bi
Review №47

A+ experience. They were very friendly. informative and professional. They tested my hearing which revealed no hearing aids needed now, but Ill surely return to them when I do need their services. Stephanie and Marc Gracia did a great job! Thanks

Pa
Review №48

Kind and knowledgeable staff. It’s been more than 5 years that I go there. They won’t let you go out of their office unhappy. I admire them for their humility.

To
Review №49

My mother met with several staff Audiologists as well as Dr. Danchak and all of them have been well informed, professional and pleasant to deal with. Mom is 102 years old, slow to move and profoundly deaf so their patience and careful communication were very valuable. There has been no product push at all. We are now well into our second year of working with them and the follow up service and ongoing support are as good as the initial intake.

Do
Review №50

I am so glad I set the appointment with Dr. Danchak to have my hearing checked. Because now after receiving my new hearing aids, I can hear more clearly and conversations are more pleasant without constantly trying to figure out what is being said. Would recommend her services to anyone having problems with their hearing.Dorothy PhillipsGrand Prairie, TX

Al
Review №51

I have been a client for 10 years and have ALWAYS been completely satisfied with the device and service they have provided. They are very professional and completely knowledgeable of the devices they sell. I AM A VERY SATISFIED CLIENT.

No
Review №52

Very nice people. Was very helpful. Did not feel like they were just trying to sale me somethings. Very concerned .when I am able I will return to make my purchase.

Ba
Review №53

Melissa’s assistant was very knowledgeable and professional. She had been with me the day I received my hearing aids. She answered my questions pleasantly and with confidence. I wished her well when I learned this was her last day.I was disappointed to learn that the time of my appointment was not honored. Since an abundance of heavy traffic was expected in the area, I honored my appointment time by actually allowing more time than I ended up needing to be sure and not be late. My courtesy was not returned. When my wait was approaching 30 minutes past my 3:30 appointment time, I told the receptionist I was going to need to cancel if I was not seen by 4 p.m. Then the assistant appeared. She was very apologetic for the lateness of the appointment.I am very pleased with my new hearing experience and feel that I am adjusting well. I will return when I have additional needs. I also want to share, that after receiving my hearing aids, I broke my case. One of the girls in the office was kind enough to give me a replacement case with out any charge. I appreciated that.

Bi
Review №54

Sasha, new lady, upon returning from cleaning my aids, I had already asked to increase the decibels by two, she talked about the age of my aids and went into the advancements of the newer units. My units are over 9 years old. She offered new units to allow me to test the newer units. I declined and asked my units increased.My units are old and most likely, I will buy new units.

Ja
Review №55

Ive been with Kos/Danchak since my first pair of hearing aids in thelate 80s. I remember when Melissa was an intern. The atmosphereand expertise of the employees has only escalated, so I always feelcomfortable with whomever is available. They know their craft anddont try to push you into something that would not be to your liking.Great people skills! Janie Deterly

Jo
Review №56

Been going to Kos/Danchak for five or six years now. I always look forward to every appointment! Melissa and her staff are very friendly and knowledgeable(most important) and they do not rush you, but guide you carefully through the process of finding the right hearing device for you personally. They consider your physical needs along with the affordability of the devices to you . And always doing this with care and professionalism. Carry On....

Lo
Review №57

The staff there are very courtious and helpful. The Doctor checked me out thoroughly and answered all of my questions. I needed to have my hearing aids adjusted to a different level and they hit it spot on which greatly improved what I was hearing. I have been very satisfied with all of my experiences with this office and would highly recommend them to anyone with a hearing problem.

de
Review №58

For someone with a hearing deficit, the audiologist visit can be very scary. Kos Danchek made the whole issue of getting hearing aids a matter of fact, stream lined process. The office staff was very kind and the audiologists are all very knowledgeable and give you great information to help you make decisions about your hearing. I rate them a 5+++ and tell everyone I know to go see them for all their hearing needs. B

Ch
Review №59

Peaceful and quiet environment. Attentive staff. Great coffee. Marc explained the importance of using the heating aid and ways to protect my hearing.

Ma
Review №60

My wife and I both got tested, it was a very comfortable office. The testing area was clean comfortable and the person testing us was very professional. I will be back next year to recheck my hearing again.

ti
Review №61

The people here are so thorough and really understand people with hearing loss. They actually take time that you need to purchase a hearing-aid. Most kindest personnel Ive met.They truly are amazing!

Da
Review №62

I am always thankful for the service I receive at Kos/Danchak. I would refer anyone to them.

Ka
Review №63

I really appreciated the time the audiologist took to explain the results and the next steps. He was careful, thorough, and kind. I would highly recommend the staff and services.

To
Review №64

New molds are just great.I am very thankful that they are so good.Thanks so much

Ji
Review №65

Very pleasent experience. Very short wait . everything explained so I could understand .

Mi
Review №66

I found Koss/Danchak Audiology to be a great organization to deal for my hearing needs. They are helpful, courteous and concerned,in particular I would like to signal out Dr. Woodwho takes the time to keep me well informed and current on my condition needs and what is $available to meet those needs. I highly recommend this business and would not hesitate to tell others about them.

JD
Review №67

Dr. Gracia administered my hearing test and was extremely helpful teaching me how to use my new hearing aides. I was very satisfied with his care and can hear things now I havent heard in years. I would refer family and friends to Kos/Danchak without hesitation! Great place and staff.

Je
Review №68

People who works there are truly nice.That is important for me because I am deaf.Thank you for your patience....

Jo
Review №69

I was invited to learn about nuerotechnology, the next generation in hearing aid advancements. Alexandra met with me and answered all my questions. Im trying out a set on a trial basis. I enjoy the friendly professional service they provide, Im a customer for life.

Ka
Review №70

They take the time to explain things so the clients can understand. Free batteries and maintenance are truly appreciated. They are using Covid 19 precautions to protect the clients.

CY
Review №71

Dr. Danchak fitted me with hearing aids and taught me how to use them and to link with my iphone--it was so easy. I am a technologically limited person and I found it all very easy thanks to her amazing ability to make it simple!!! Thanks Doc!!!!

cl
Review №72

Dr. GARCIA AND OTHERS IN THE OFFICE ARE THE NICEST GROUP EVER.

To
Review №73

I have been going to Kos/Danchak Audiology since 2014. They always know what I need when it comes to hearing aids. Best service around.

St
Review №74

Wonderful caring staff. Very friendly and professional. They make sure your hearing aids are working at optimum capacity and they follow up with you every few months to make any needed changes so youre hearing is always at its best.

Ma
Review №75

I having been going to Kos/Danchak for 8 years now and I love them. Very professional and friendly. They take good care of me since I have gotten my hearing aids which made a huge difference in my life.

Ed
Review №76

Very nice people, and very personal.

Ju
Review №77

Great customer service and professional staff.

Vi
Review №78

Always a pleasure to be here. Everyone is nice & helpful. Will answer any questions you have.

Lo
Review №79

I have been a client of Kos/Danchek for over five years. I would not hesitate to recommend them to my family, best friend, and anyone else who is experiencing lost of hearing.

Er
Review №80

They are some of the best professionals ive seen in the business! They really run an incredible clinic.

Wa
Review №81

Excellent, timely, professional service. I highly recommend Kos/Danchak Audiology.

Fo
Review №82

Great Customer service. The Dr. was very helpful and informative.

Di
Review №83

K-D is a very good, top notch hearing center and I dont have any idea how you could improve or do any better.

Yu
Review №84

The service was great and very helpful. I recommend it.

de
Review №85

My Mother has always had a pleasant experience at her appointments. Everyone on the staff have always been so kind and helpful

Do
Review №86

Everyone at Kos Danchak is delightful, intelligent, well-trained. They make a hearing impairment very easy to deal with and hearing becomes an enjoyable experience once again. Its a pleasant experience to visit with them. Their technology is top notch as well!!

Mi
Review №87

Ive been a client of theirs since the early 1980s. I have always been pleased.

Wi
Review №88

I did respond to an email and I was very happy with my visit with you concerning my need for hearing aids and service you provide !

Ca
Review №89

Great place and people! Very helpful, understanding and I dont wait long to see someone.

To
Review №90

Man I am telling you that Kos/Danchak has taken fantastic care of me and my hearing.I am hearing things I didn’t realize I was missing.One example is my car bing when learning the key in and opening the door.Thanks so very much Kos/Danchak!

Ja
Review №91

Filiberto appreciated the extensive exam. He hopes to get help from Workforce to his hearing aids quickly.

Pa
Review №92

I really love going to Kos/Danchak Audiology & Hearing Aids. Everyone is so pleasant and courteous to me. I would highly recommend them!

Jo
Review №93

Very competent and professional staff - from the reception to the audiologist this team exuded competency and a willingness to provide excellent service.

Ri
Review №94

Excellence personified!They put you first and they have a servants heart. Great office with great staff!

Cl
Review №95

Kos/Danchak has always promptly provided answers and service for me when i’ve needed audiology help.

To
Review №96

What a wonderful staff and office. Cant say enough about how nice and professional everyone there is. They took the time to listen and adress all my needs. So very glad I found them.

Gr
Review №97

Couldnt be better. Friendly, knowledgeable, caring, no waiting. I will continue to recommend Kos/Danchak to my friends.

mi
Review №98

Done bussiness whith Kos / dancheck for years called today to get new hearing aids while i meet deductable for 2018 stupid staff said we are not insurance company she got pissed when i told her to shut up and listen to my relay message.. she hung up on me before i could give here the information

Jo
Review №99

Kos/ Danchak has earned my business. The staff is accessible, and very helpful. Dr. Garcia is exemplary. I highly recommend them for your hearing needs.

Sh
Review №100

As is always the case, my experience at Kos Danchak was absolutely positive.My husband and I both decided to upgrade our hearing aids to newer technology. I had begun asking that our TV set be turned up to almost full volume, which allowed me to hear, but Im sure he was just tolerating it. Even at a high volume, I still needed closed captions on to understand what characters were saying. If they spoke with a foreign accent or turned their backs while they were speaking, it was over for me!Our appointment was with Melissa Danchek. When we meet with her, we always have the feeling that she is relaxed, attentive to our particular needs, organized, and thorough.We recently recommended Kos Danchak to a friend of ours who had been using another Audiology group for a very long time. She reported to us that she was thrilled with her experience there. Yay us!Regards,Sherri Gardner, Arlington, Texas

Information
36 Photos
100 Comments
4.9 Rating
  • Address:101 W Randol Mill Rd, Arlington, TX 76011, United States
  • Site:http://www.northtxhearing.com/
  • Phone:+1 817-277-7039
Categories
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:Closed
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible entrance:Yes
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