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Peaceful Pets DFW
7931 Valcasi Dr Suite 400, Arlington, TX 76001, United States
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Ra
Review №1

Peaceful Pets was kind, compassionate and professional throughout the whole process. Thank you for taking care of our sweet Poe.

Ro
Review №2

Lupe is one of a kind. From the time that I called with the devastating news to the time we picked our beloved Margarita up, she showed so much compassion. Thank you Lupe for helping us get through this difficult time.

Su
Review №3

Thanks to Mike he made the process amazing. I had put my cat down and was on my way to Peaceful Pets. They were closed but Mike happened to open the door and helped me out. They were understanding and very caring. Pricing was great. Thank you again for the great service.

De
Review №4

I have never felt so much compassion for the loss of a pet. Everyone I had the pleasure of speaking to during my time of sorrow and need was exceptionally compassionate. It definitely made a very difficult time easier knowing my beloved fur baby was taken care of with so much tender love and care. Thank you so much to all of you. You are all true Angels.I will definitely recommend them to all in need.Thank you and Bless you allDebbie Hunter (Harley)

Mi
Review №5

Lupe is so helpful at at a very trying time. Losing a pet is losing a family member and it is consoling to have a place to go to memorialize one’s dear friend. Their memorial wall gives a chance to express publicly your thoughts and feelings about your beloved. Peaceful Pets is a real comfort.

Kr
Review №6

The ONLY reason Im giving 3 stars is because Im grateful Peaceful Pets is open 24/7 and when we were able to talk to someone they were pleasant.That being said... I feel like all I paid for was for them to be available 24/7. My pet rabbit of 8 yrs. passed on Sunday, 12/27. We were told 7-10 days and on Friday, 1/8 after not hearing from anyone I asked my husband to call and he had to leave a message because no one answered. On Tuesday, 1/12 we still had not received a call back so called again finally being told we could pick our Bunny up.To say I am upset with what was brought home is an understatement... I knew the urn would be generic but it is a white plastic box with a Peaceful Pets sticker slapped on it. Theres NOTHING to indicate that my pet is in there; not even his name.I paid the extra $15 for his paw print and was given it with his name written in pen on a piece of white paper.I am just very disappointed and sad. We have 5 other pets and will not be using this company in the future.

Ni
Review №7

I recommend Peaceful Pets. You will have a peace of mind that you pet/lives one is in good hands. My family is great full to have found the business.. Thanks for everything Peaceful friends family.

We
Review №8

Thank you Peaceful pets for taking care of my loved one as soon as possible! You were there the minute I called and I really appreciate that! You made this really tough time, a super easy and convenient way for us to take of it at our discretion. Tinkerbell is now at home with us again. Thank you so much!!

Me
Review №9

I called them the day after my cat passed away. They were so caring and thoughtful in regard to my situation, and very patient while I explained what I wanted. The turnaround time was even faster than I expected. I had her ashes back less than a week after her passing. I cant recommend them enough.

Er
Review №10

After tragically and unexpectedly losing my sweet kitten, i immediately called peaceful pets. everyone in the office are so helpful and kind and caring. they make sure to guide you through everything so there are no surprises toward the end of your services with them. i will definitely be using them again in the future. (though i hope it’ll be a few years down the line!)

Ha
Review №11

I was very satisfied with how attentive and kind both Lupe and Mike were in helping me and my family during this very trying time in our lives. Lyric was my first and only dog; I was not very sure of what the process was after a beloved furry family member passes, but Lupe explained everything to me and what their process of aquamation was and it made me feel like I could trust them with my little ones remains. Mike was very respectful and understanding of our grief when he came to pick up my little ones remains. I appreciate him for that. And last but not least, they had my little ones ashes back in my care in a timely manner. I really appreciate how smooth they made this whole process for us. I appreciate everyone at Peaceful Pets who was involved in the care and process of my little ones remains. Thanks, you guys are amazing. God bless!P.S. Thank you for the seedlings for the wildflowers. I cant wait to plant them and have them come back every year in Lyrics memory.

Ma
Review №12

I am a over the road truck driver away from home when my Sophie passed. Being devastated Peaceful pets really helped me out. They even provided a way to ship her to me. I am so thankful to them. When I was in Oklahoma I had nothing but bad news. They wouldn’t ship my puppy’s remains at all. So now you know why I am so thankful for peaceful pets. Nothing but respect for the way they helped me out. Thank you again.

Jo
Review №13

I would like to thank Miss Lupe and Mr. Mike for being so compassionate and caring after I lost my dog, Cookie. Miss Lupe was very kind and kept me updated as to when they went to go get cookie and when she was in their custody. She also did a great job in getting a print of Cookies paw. Mr. Mike was very kind and warm when I went to pick up Cookie. Thank you all so much. I will definitely recommend you to my friends.

ke
Review №14

The team at Peaceful Pets were very kind and compassionate. Lupe was very understanding, very helpful. When I picked up the remains of our family pet the person in the office was also very helpful and kind. I would recommend them to anyone needing cremation for a beloved pet. Thanks guys!!

Tr
Review №15

We are so pleased with Peaceful Pets. Losing a fur baby is so hard. They made the process easier for us. And their employees are so sweet and caring. Thank you taking care of our sweet Nola.

Li
Review №16

When my sweet, elderly pup passed during the freak snowstorm I immediately started looking for a place to take him that would treat him with the care and respect he deserved. I believe I found the exact place I was searching for! From phone calls to setting up drop off to the actual in-person arrangements to the pick up, the whole process was handled with kindness and professionalism. His wooden urn was lovely when I retrieved him today. This isnt a service you really want to have to think about with a beloved pet, but when that time comes... Peaceful Pets DFW will help make a sad time less stressful.

Pr
Review №17

Lupe was prompt, sweet and caring. It’s really hard to fake her level of compassion, so I know she is genuine. I highly recommend this company to anyone looking for someone to be with you every step of the way.

Wo
Review №18

I truly appreciate you guys for taking care of our Scoobyy. You guys are truly awesome❤❤❤

Al
Review №19

I needed to get my beloved corn snake cremated. The staff were so caring and respectful. It made this difficult process so much easier for me.

Al
Review №20

Losing my Xena was very devastatinghappened late at night. I called Peaceful Pets and they were able to help me within 2 hours. Their office is only open 9-5 but they keep the line open for 24 hours. We called around 8pm and they had Oscar at the office to meet us at 9:15pm. At that moment I only requested 1 paw mold but I called the very next day and asked for 2 more and Oscar made it happen. Thank you Oscar and Lupe for making the process less painful.

Ca
Review №21

Oscar and Lupe where also help when my Mia passed away, excellent service and very Accommodating. I highly recommend them.

Ki
Review №22

We knew Minnie was going to die, but we didnt know when. Tess found this company online and sent it to me so we were ready. Within thirty minutes of Minnies passing, the people from Peaceful Pets met me at their office, even though it was after 7 PM. Minnies ashes came home 7 days later. Everyone I spoke to was unbelievably empathetic, and considering the shape my daughter and I were in, it was greatly appreciated. I highly recommend Peaceful Pets.

El
Review №23

Fantastic customer service! Our angel passed away and Peaceful Pet was able to take us in right away. We are so grateful they were able to rush the order and get it to us so quickly. Also extremely grateful for the complementary earn, as we will be spreading Tuffy’s ashes. Thank you so much Lupe!!!

Ch
Review №24

This place was so sincere and kind. The urn is beautiful and they threw in an extra wildflower card to grow flowers in our Banes memory and a rock with an engraved quote. They made the process so easy so we could focus on mourning our beloved pet. Great place

St
Review №25

Peaceful Pets was there for us on a Sunday, when we discover our Sweet Linus had crossed the rainbow bridge.They were kind and professional. They have many things to offer to be able to cherish your lost pet forever.We couldn’t be more satisfied with everything they did for us.

De
Review №26

We lost our fur baby unexpectedly and I was really at a loss of where to go. I googled Pet Cremation and this popped up. I’m so glad I called. They were so pleasant and made the awful experience of losing a pet bearable. I could not recommend them more. Thank you for the wonderful service and the surprise of giving us a paw print of our Biggie. It was a thought I had after we dropped him off and thought it was too late. To my surprise they included one when we picked up the remains. Again thank you so much Peaceful Pets team!

as
Review №27

My sweet cat, Lydia, passed away suddenly and unexpectedly last week. I was so distraught and inconsolable. The process of finding a cremation service seemed incredibly overwhelming until I called Peaceful Pets. They were beyond compassionate and considerate, and I was able to take her in the same day. They thoroughly explained their process of aquamation which I found reassuring in my moment of heartbreak. They were not my first call this time, but they definitely will be next time.

Ke
Review №28

Wonderful service. Even though our dog passed away on a weekend in late August last year, we called Peaceful Pets that same day, and they still were able to respond to us immediately. We decided to go through with the aquamation and receive the ashes with a nice pet house urn. Overall, they were very kind and patient people to work with, so we recommend Peaceful Pets.

Fi
Review №29

When our cat unexpectedly died we took him here for cremation. It was a late afternoon when he passed away from being ill and we needed to take him somewhere. I chose Peaceful Pets because their website says 24/7; they are not. We had to store his body on ice until the next morning. This was upsetting but understandable. Which is why I still rate them 5 stars. But please consider changing your website regarding your hours of operation.Yuki was returned to us in about a week’s time. We brought our own urn & they assisted us in placing his ashes inside for us. That was very thoughtful.Maybe I’m still saddened over our loss but it seemed inappropriate to text us hours after receiving his ashes and request a rating, maybe give us a few days. Also after talking to me about my deceased pet telling me to “Have a blessed day” was hurtful & it hit me wrong. I get and appreciate the gesture but maybe instead say “We are sorry for your loss” Still all in all we are pleased we chose them.

tw
Review №30

Peaceful Pets DFW was amazing. Everyone very friendly and caring.They deffinetly made losing my guinea pig a little easier. Fast return of my babys remains. The box was beautiful. Thank you very much!

Sa
Review №31

I took my bearded dragon in some time last week. Lupe, who I spoke with over the phone, was very professional and kind. I was able to get in the next day to drop off my pet and it was a very pleasant experience given the circumstances. They told me to expect an almost 2 week wait, which I was totally fine with but I ended up getting her back in just over a week! Im very happy with peaceful pets and when the time comes I will be using them again.

Te
Review №32

We lost our precious Lola who was our fluffy bed head guinea pig. We called, set an appointment and all details were smooth and we received her as they said we would. We highly recommend this place as one being eco friendly and they gave the emotional support needed to say goodbye. We will bringing our other animals here when their time comes. Thank you Peaceful Pets!!

ma
Review №33

Lupe took good care of us through our difficult time..Everything went well as accordingly. We recommend Peacef Pets to everyone.

Ma
Review №34

I took my turtle here, and the workers were very attentive and nice. Definitely recommen this place for your babies ashes.

KA
Review №35

My dog passed away on a Saturday afternoon. Peaceful Pets made an arrangement for a special pick up next day morning even though its office was closed on Sunday. Their service is greatly appreciated and recommended.

Br
Review №36

Very professional and caring. They treated my Shellien like one of their own & allowed us to spend a little time together before she went on her small journey before returning home. We were allowed to provide our own urn and they transferred her into it. I recommend Peaceful Pets & I would use their services again. Hopefully not soon but in the far future.

Ch
Review №37

They where sweet. And did a great job!

Da
Review №38

I definitely recommend Peaceful Pets if you are looking for someone who really understands and cares about what you are going through when you lose a beloved pet. They even met up with me after their closed hours and were so kind! The whole process was painless, and when they brought “Sticky Bobo”, our cat to our car when it was over, she carried him like he was resting in her arms🥰

Je
Review №39

Our family was devastated when we lost our English Bulldog Bubba a couple weeks ago, but Peaceful Pets DFW was awesome and made the situation for us as best as possible! A really good experience while dealing with a tragedy for our family.

Ca
Review №40

They were the best!!!! They took care of my lovely OSO … from the minute i got there they came out with a lil cart to roll my oso inside . They gave me all the information i need it and were on top of everything. THANK YOU FROM THE BOTTOM OF MY HEART!!!

Na
Review №41

They were very kind and patient with me. Even though I kept crying the entire time I was dropping my girl off.

Ro
Review №42

Peaceful Pets provided good service for our Suzie. The wood receptacle and paw print with photo frame will keep her memories alive for us.

Sa
Review №43

Good customer service. Sadly and suddenly one of my dogs passed away after 15 years of lovely memories, and I came across peaceful pets for cremation services. Definitely I recommend this place if something like that happens to you.

Cr
Review №44

They answer 24hrs a day, and I really needed that. I called around 7:30am on a Saturday, and was able to bring my baby to them at 10am the same morning. They are kind, caring, and very patient.

Aa
Review №45

The staff here is so amazing and caring. Great communication so caring and thoughtful. Thank you for taking care of my little rain.

Je
Review №46

Thank you Christie, Michael, and Kylon for the comfort you guys brought to my family. My family and I are very thankful for the great job, endless phone calls of sympathy, and heartfelt condolences. The program you guys put together for Clyde was beautiful and beyond words. We’re glad we entrusted peaceful pets with our Pekingese Clyde. Thank you

HE
Review №47

Everyone was so friendly and Accommodating! I would recommend to anyone in need!

Ma
Review №48

Peaceful Pets is a perfect name. Lupe was accommodating scheduling drop off & pick up. Thank you for being there at an extremely difficult time in my life. Love ya Mahzie girl!!

Ra
Review №49

Took my cat here and she was ready within a week. The staff are very loving and welcoming people. I highly recommend this place.

Ph
Review №50

Recently lost my loved one, Ping, about a week ago, and when I came in contact with this place, they got me in right away. Loved the fact that they’re 24/7 because you really can’t predict what day your loved one will pass. They’re very quick and made things go so smoothly and easily. Thank you Peaceful Pets DFW, you guys really made me feel at ease with the whole process.

De
Review №51

We had an unexpected death on a Sunday. I contacted several facilities but they were all closed until Monday. Then I came across Peaceful Pets. They were at my house in no time. They were sympathetic, accommodating and did everything they could at that difficult time. They had to cut brush and pull a 70 lb dog out. I’m glad I found them, I couldn’t have asked for more. They really are the best.

Ka
Review №52

This place was definitely the best! Very professional and made sure I was comfortable with my decision and they really went above and beyond for me and very super respectful. It was very hard to let go of my baby kitty but they gave me a minute to say goodbye and were very comforting. The urns and urn jewelry are all very beautiful. Definitely recommend peaceful pets for anyone thats going through the loss of there pets.

Sa
Review №53

Overall, I was very happy with the aquamation process. Lupe the office mgr was wonderfuly compassionate and very professional in handling my beautiful 15 yr old golden retriever Suzis aquamation The only reason I am not giving a 5 star rating is because of the disappointing job that was done on her paw print. It was cheaply smeared on a thin piece of paper which I could have done better and saved money.

Ch
Review №54

They did a really good job doing my baby’s urn! Thank y’all so much!!❤️ I love this place they really are amazing people who take good care of pets.

GG
Review №55

Lupe was good at communicating regarding the arrangements of our Coco

As
Review №56

Great communication and experience. The entre process was smooth and we are so glad they took care of our kitty.

Li
Review №57

Peaceful pets is a very welcoming place for grieving pet owners , they had my oso ready within 5 days. The team that was present was very kind and understanding. Theyre open 24 hours which is great because the time we needed them was later than 11 p.m.. Great place to take your loss pet.

Ji
Review №58

My sons first and dearest pet was a bearded dragon lizard named Barclay. After Barclay died, my son asked if we could get the lizards ashes sent to him at college out of state. Barclay died on Friday night. I contacted Peaceful Pets on Saturday and they responded the same day. I dropped Barclay off and the ashes were ready by Tuesday as promised. Now I can send them to my son and he can get closure. Peaceful Pets is kind, responsive and Eco-friendly. I highly recommend them.

As
Review №59

Professional and compassionate! My cat passed away and I called and spoke with Kristie at 7 am on a Monday morning. She was so kind and helpful! Highly recommend Peaceful Pets!

Ja
Review №60

Very helpful during a very hard time. Was very east to talk too and made sure I understood everything.

Cr
Review №61

Very professional staff and amazing service. I recommend this place if your dog has sadly passed away, as mine has. I was not disappointed. They answered all my questions and gladly helped me out with a problem. I will cherish my dog’s beautiful urn for a lifetime and more

Ka
Review №62

We could not recommend Peaceful Pets more. They were with us through the whole process, I texted them late at night when I didnt think our sweet girl would make it to the morning, and they were so encouraging. They met us at the vet the next day, then kept us updated on the process the whole way. So caring, so professional and actually made the process slightly easier, if there is such a thing in this situation. We got our baby home in a gorgeous urn and would recommend to anyone facing this sad situation.

La
Review №63

Peaceful Pets was available on a Saturday evening when no one else was. Pets don’t always pass away during business hours and Christi with Peaceful Pets went out of her way to meet us and make sure our sweet baby was taken care of. Thank you for your professionalism, quick service and welcoming kindness. Highly recommend.

Ed
Review №64

Quick response in time of need and everyone was very attentive.

Li
Review №65

Peaceful pets, Christie and Michael, have been very compassionate and when Michael came to pick my Chihuahua, Lulu, up he was very gentle. Christie has been very kind on the phone. I cried a lot and she has been patient and i would highly recommend them. And it felt good to know i was doing something good for the planet and i would have my beloved pups ashes.

AU
Review №66

Appreciate the service they provide. We had a heart breaking final three months with our furry baby. And even knowing that her last days with us were near we were still very unprepared with what to do with our dog when she passed at home in my arms. The process at Peaceful Pets DFW was very straight forward and uncomplicated, which was very much appreciated after a long day of grieving for our baby. I loved the idea of the water cremation and we were very pleased at the final presentation of the dog’s remains. We will eventually do a burial but it is nice to know that we can wait until we are ready to do that. Thanks for helping our family.

Ki
Review №67

Very loving people guided us through everything we needed 🥰🥰🥰🥰🥰

Al
Review №68

Wonderful customer service and care! They made a difficult experience of losing my fur baby bearable by paying close attention to every classy detail.

Jo
Review №69

Great service and good prices. Will recommend this to anyone i know if they ever need it. Christi was really nice and answered all my questions.

St
Review №70

Losing a loved one like our Little Bandit so suddenly is very very hard and we are still very sad he’s gone. Peaceful Pets of DFW made it an easier transition with their thoughtful and simple process to have Bandit memorialized.

In
Review №71

My beloved Kairo passed on July 2, his death was sudden and completely unexpected. My family was devastated and the direction of what to do next, we had no clue. I came across the page of Peaceful Pets, the moment I spoke to Christi, I knew I found the right place for our needs. Kairo was picked up with care and compassion. Christi checked in on my family and I during the process and even provided words of encouragement to help us through this tough time. When I picked up the urn on today 7/7, I was shown compassion and care throughout the process. I would highly recommend Peaceful Pets to my friends and family any time. It didn’t feel as if we were just a customer it felt as if we were family. Peaceful Pets made this sad time in our lives a little easier for the amazing service we received.

me
Review №72

We, unfortunately lost 3 of our furbabies within a week. Christie was so kind and compassionate. They were wonderfully kind and considerate handling our babies. I would recommend these folks for your needs. Thanks again.Heather and Mel Melrose

BI
Review №73

Friendly and accommodating! Would recomend to anybody!

Ri
Review №74

Christie was extremely kind and helpful, and I’m very grateful for the services that Peaceful Pets DFW was able to provide for my Hermione. Thank you so much.

Ka
Review №75

For my first time having to cremate I loved one our pet Nova it was such a wonderful experience the lady answered the phone for us around 11 at night on the first call on a Sunday and had ask meet her husband at 7:30 in the morning and he was wonderful very kind and very patient with us I want to thank yall so much and youre highly recommended.

Pa
Review №76

Great and fast expedited next day services. Thank you for making it happen! I would recommend.

R
Review №77

Sad time but good experience taking care of Heidi. Thank you for your caring professionalism.

ma
Review №78

Very bad service

Me
Review №79

They took care of my precious, loving yorkie Cash in his final days on earth. Thanks a lot.

JP
Review №80

Thank you for caring for my Ladybug in such a sad time for my family

Ti
Review №81

Friendly and professional

Ma
Review №82

Great service

Information
38 Photos
82 Comments
4.8 Rating
  • Address:7931 Valcasi Dr Suite 400, Arlington, TX 76001, United States
  • Site:http://www.peacefulpetsdfw.com/
  • Phone:+1 682-587-2296
Categories
  • Cremation service
  • Funeral home
  • Pet funeral service
  • Pet store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Highlights
  • Identifies as Black-owned:Yes
  • Identifies as women-led:Yes
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