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Frontline Auto Plus
4601 Columbia Pike, Arlington, VA 22204, United States
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Mi
Review β„–1

I had several repairs on my Mazda 3 and guys did great job.Thanks 😊

Ji
Review β„–2

If you are looking for auto repairs or service from a shop that you can trust, then Frontline Auto Plus is that place. Jose is a Certified Master Technician that made me feel confident about the services he performed. I trust him, and I wont take my car anywhere else. Also, Richer (General Manager) is very kind and gave wonderful customer service. I am so happy that I found Frontline Auto Plus and you will be too! :)

Jo
Review β„–3

Great service and pricing for an oil change! Best Ive seen.

As
Review β„–4

Excellent customer service. Richer and his team are very friendly, honest, and transparent which is hard to find nowadays when getting your car worked on and hoping the shop won’t take advantage of you. When getting my car inspected Richer came and got me and brought me into the garage to show me exactly what needed to be done to my car to get it to pass inspection. Very reasonable price and outstanding service. An added bonus is it’s close to home too!

Ai
Review β„–5

Quick and easy to complete my safety inspection! Cost was $20 and completed in 10 minutes. I needed additional services before passing but they got me in the next day and everything was effortless. Also the staff was very friendly.

Sa
Review β„–6

Probably the best mechanic in South Arlington. Richer was very nice! To fix my condenser was $493 where as Mr. Tire quoted me $640.

Sh
Review β„–7

I highly recommend Frontline. Great customer service! Richer was transparent on the cost and the time it would take to fix. My car has been running great ever since and his team worked quickly! Will be going back in the future.

Je
Review β„–8

Excellent service, excellent prices - would highly recommend.I brought my SUV in after it was making a slight grumbling noise -- Richer was able to quickly identify the problem and correct it. He also provided price quotes for some maintenance items I will need in the near future, and his prices are very, very competitive.I would highly recommend Richer and Frontline Auto Plus! Thank you for your outstanding service!

Ar
Review β„–9

Excellent staff! Amazing customer service! I highly recommend this place!

Me
Review β„–10

I went to this shop to get oil change, and what I had experienced exceeded my expectation. They welcomed me warmly. They inspected my car, made sure that the car was in excellent condition before they let me go. The price is very reasonable. I’m very pleased to have found such a great mechanic. I have been to this shop twice and both times, I was well taken care of and so was my car!

De
Review β„–11

You wont find a better auto repair shop when it comes to service, speed, integrity, price and care. Richer takes care of people and the vehicles they depend on! I highly recommend!

Ma
Review β„–12

Frontline is simply the best in the area. Their work is top notch and they are completely open and honest about what work they suggest doing and why. I have brought them a number of cars with various problems and theyve hooked me up with solutions. And the one time it was not cost effective to solve the problem, they told me that up front and didnt charge for the attempts to solve it. Richer and his staff are extremely responsive and helpful. Do yourself a favor and take your car here!

Mi
Review β„–13

They are very honest and got good customer service from everyone works here. Richard is an exceptional person. He has a Beatiful personality and very helpful. He gave me discount for my break. If anyone one has a car problem come here and you will be taking care of. They wont play you like most mechanics do.

Az
Review β„–14

THE BEST OF THE BEST AND SUPERIOR CUSTOMER SERVICE. I INITIALLY CHECKED OUT THE REVIEW BEFORE I TOOK MY CAR FOR SERVICE AND WAS VERY IMPRESSED WITH ALL THE FIVE STAR REVIEW AND FEED BACKS. I TRULY MADE THE BEST DECISION IN BRINGING MY CAR TO THE RIGHT PEOPLE AND RIGHT SHOP. EVERYONE IS VERY PROFESSIONAL. RICHER GAVE ME AN HONEST AND REASONABLE PRICE. COULD NOT BE ANY HAPPIER. THANK YOU. I DEFINITELY RECOMMEND THESE GUYS FOR EVERY ONE.

Ja
Review β„–15

Great place and kind staff! I very much recommend this place.

Pe
Review β„–16

Richer and his staff at Frontline are nothing short of excellent. I had a specific part break on my car and Richer took the time to find an affordable replacement. He did not have to take the time he did looking for that part but he did and Im incredibly grateful. If you need a mechanic, Frontline is your place. Trustworthy, decent people.

Ch
Review β„–17

My husband originally had the pleasure of meeting with Richer in regards to front tire replacements and an oil change. My husband left very pleased with the expertise and efficiency of the work done. So in turn I returned the following weekend in an attempt to replace the rear tires on our vehicle. I was again greeted by Richer whom was able to discuss with me all of my concerns for my vehicle. Ensuring me that he would be giving me the absolute best in both quality work and affordable pricing. Richer is the prime example of quality customer service.

Ka
Review β„–18

I would highly reccomend this place . Richer was amazing, and very professional. I received Excellent customer service, and he also had a great staff. There was no wait, and my service was completed fast. I hardly ever leave reviews but I wanted others to know how satisfied I am with this business. I will bring my business back, and will tell my family and friends.Thank you so much Richer!!!

Am
Review β„–19

Really helpful and patient staff. Explained each procedure in detail and helped me find the best deal/discount

Cy
Review β„–20

I came here to get a safety inspection on my car. Of course I waited until the last minute, so most places would not take me because they were too busy. Richer Cadima, who’s the manager, told me they could get me in right away. I was incredibly impressed at the level of service I received, and will now be a regular customer at this auto shop!

Gr
Review β„–21

Bought a car from here after getting into an accident with my old one. Both the shop and dealership have friendly staff and are helpful. The dealership was quick and easy and they didn’t try to rip me off. No hidden fees or anything, they register it for you and they go over the final price with you and break it down. Ex, x,xxx$ car, xxx$ dealer fee, xxx$ tax, xxx$ tags and title.

Ad
Review β„–22

Frontline Auto Plus provides professional and competitively priced auto repair services. They have serviced several of our employees vehicles and we have had no complaints. Keep up the great work!

Ri
Review β„–23

These guys are the best. Richer is a genuine and honest guy who wants to make sure your car is fixed right the first time. I do my own car work but when I need help I only go here. Frontline has done everything from replacing differential bushings on my Jeep to a cv/axle swap on my wife’s Audi. 5 stars!

Es
Review β„–24

I highly recommend this place!!!I looked up last night in google and I decided to go this morning to fix my Volvo S40, Im kind of new with the car problems, Richer immediately heard my concerns, took my car, He ran the fancy machines to see all the problems in the car which usually cost no less than $100 in other places, He did not charge me anything, saying He prefer me to save than money in case I would need to change/fix something.If you need a solid and honest guy, Richer is your guy.He is very thorough and knowledgeable and will clearly explain any work that needs to be done. His prices are very reasonableMost important, hes honest and you can trust him not to recommend any work you dont need.In the end He did not charge me anything, Ill definitely go back for anything related about my car!!!100% satisfated

Sa
Review β„–25

Ive been bringing all my cars and family cars to Frontline and the customer service and quality of work is outstanding. Richer makes you feel important and treats you as family, always giving you the best advice to save you the most amount of money and get the best service.

Af
Review β„–26

Good service, good qualityhighly recommended best costumer service

Ta
Review β„–27

I had an amazing experience with Richer during my whole process. Being a woman Ive come accustomed to places that try to sell me on services that I dont necessarily need just to make an extra buck, but this was not the case here.I went in for a state inspection and emissions test and to discover that my wheel bearing was gone AFTER I had passed and had mentioned my concern with an odd sound that I though was my breaks. He didnt hear what I had been hearing until he decided to take my car for a trip around the block. Without hesitation and with great service, Richer said that I could come back the next day to get it replaced ASAP. I went and my car is running better than it has been in a while. Im so grateful for Frontline and Richers impeccable service and attention to his customers. I will certainly be returning for more servicing of my car!

Ch
Review β„–28

Amazing service. Great value. Second time taking my car here.

Pa
Review β„–29

Prices are reasonable. Service is great

ay
Review β„–30

Great customer service friendly tream and helpful πŸ‘

Mo
Review β„–31

Ask for Richard, nothing but excellent things to say about him and entire Frontline team.

Ma
Review β„–32

Had a great experience, got a flat after skidding last night. They were very helpful and efficient with what I needed. Also only place I found open during this snow storm.

Ko
Review β„–33

Watching Jhamil and Rich work on my complicated car. They are unbelievably talented. Definitely the best mechanics I’ve ever seen. Thanks guys.

Jf
Review β„–34

Already had two family cars repaired at this shop, and I highly recommend their work. It does not hurt that their prices are extremely competitive. Never had issues with them.

An
Review β„–35

Awesome service! They were professional and took care of what I needed. Definitely recommend for anyone in the area looking for a place to take their car.

Da
Review β„–36

Fast service.

Li
Review β„–37

Why says ipen on Sunday... I arrived to see closed... or by appointment... And if you have an emergency?

Na
Review β„–38

This business appears to operate as an auto repair shop and a small auto dealer. This review is for a vehicle purchase in January 2016, for a 2015 vehicle.I invested much time and effort in search for the right vehicle for the best bang for my buck. I knew exactly what (kind of vehicle) I needed. I used my resources to evaluate every possible known issue with any vehicle of interest (I used other tools in addition to carfax, and the government websites). Unfortunately, it is no secret that there are still ways to evade and hide pertinent information about vehicles that appear crisp and shiny on the outside, but hold deep dark secrets on the inner-inner parts, practically being made a lemon on the inside.Pros: the customer service was actually okay; and the purchase of the vehicle transaction went well. Significant savings on purchase and fees, as compared to a big dealer.Cons: The car they sell you (that they buy from the dealer auction) has has some form of damage, in this case - front end damage that was not revealed in any searches. Front end damage vehicles are the worst, they are the very same sorts of vehicles I was attempting to avoid, while I was thoroughly looking to buy a car for months. So here I am now: thousands of dollars out, a dead engine, an immobile car in January 2018. An engine that I thought was only just over 18k miles as stated on the purchase order from them and on the odometer. It turns out is not the original engine, and is probably a refurbished engine that had over 100k on it. The manufacturer also branded it unbeknownst to me, prior to my purchase from here. So here I am thinking I had up to 60k of manufacturer warranty (under a normal transferred owner transaction) however the warranty was voided way before my possession. I dont plan on sitting down and taking this situation lightly.I would NOT refer my worst enemy to purchase a car from here. If you want to throw a few thousand dollars down the drain, for the sake of saving a few hundred, then go right ahead. But I am doing my due diligence to hopefully prevent others from that very same fate, or worse.

Di
Review β„–39

I’ll start with the good first since the owner was nice enough to work with me in the beginning. I had to have my engine replaced and he found me a cheap one since I was currently struggling with finances. He let me pay him in installments so there was no immediate rush to get the job done. When I made my final payment he gave me a window of when my car would be done. When I went the first time he told me he ordered the wrong part and it would take at least another week and a half, I was upset but I was fine with it. He then proceeded to give me the run around every time after that and failed to keep me updated on my car so I was forced to call week after week to see what was going on. When I finally got my car back I completed the recommended services and days later my car shut down again. After having AAMCO check my car they discovered that the last mechanic who worked on my car inserted screws that did not fit and caused transmission failure (they went into detail but did not want to fully post the blame on him). I felt like due to a rushed job because I had to keep pressing them out the job was not done correctly which resulted in me having to have yet another part replaced on my car because Richer did not believe that him nor his mechanics did anything wrong but continued to repeat how they β€œdon’t specialize in transmission”. So how did they know they didn’t do anything incorrectly ? Not to mention they took my battery I had JUST got the beginning of this year and replaced it with an old one that doesn’t even have a visible serial number ! The battery was made in 2016 . Maybe I just had bad luck or one of few bad experiences here but in short terms make sure you are well aware of the work being done and request frequent updates for services that surpass a week to be completed.

Ol
Review β„–40

Fast, quick and awesome customer service. Would definitely recommend to anyone for service

De
Review β„–41

I highly recommended this shop, Richard is great, super professional, They worked very fast fixing my car and the price is unbelievable. GREAT PLACE!!

An
Review β„–42

Richer and his team are the best, they are really professional and helpful, my husband and I have been clients of Front Line Auto Plus for years and we totally recommend it..

sa
Review β„–43

Worse service ever had, NEVER EVER go to this place, they are only concerned about what they are going to get out of you. I had a punctured tire, one of the mechanics who checked my tire told me it will cost me 20 bucks, the receptionist charged me 25 despite the fact that i told her that one of her colleagues told me its 20. She asked the mechanic and he told that he already told me its 20 bucks, yet she charged me 25, didnt realized it until when i checked my receipt when i arrived home - PURE FRAUD!

Te
Review β„–44

Received Great service, only get my car repaired by Frontline!

Gh
Review β„–45

Fabulous and courteous service, and very reasonable rates.

Lu
Review β„–46

Great customer service and they always solve any issues with my car.

Li
Review β„–47

Always helpful and trustworthy.

FΕ‚
Review β„–48

Great body shop. Best prices in Arlington!!

Ro
Review β„–49

Very professionals, I highly recommend this shop.

Ka
Review β„–50

They tried to scam me when I was purchasing a vehicle. Asked for more money than whats on sticker to cover damage repair not reported on car fax.

Al
Review β„–51

Great experience and amazing customer service.

Ja
Review β„–52

Great service and prices

Nh
Review β„–53

Very efficient people!

El
Review β„–54

Fast, friendly and trustworthy!

Su
Review β„–55

Great service!

Bi
Review β„–56

Got my inspection done in 15 minutes! No wait at all, friendly staff!

Ib
Review β„–57

Excellent!

Ar
Review β„–58

😐

Jo
Review β„–59

Vien

Jo
Review β„–60

Very good workshop .... they do a quality work very good treatment to the customer satisfied with the work they did to my car

Jh
Review β„–61

The worst service I cheated charged me for two pieces of my car and it turns out I only changed the owner a bad arrogant attention take it as 4 times for the same problem we lousy

Information
8 Photos
61 Comments
4.5 Rating
  • Address:4601 Columbia Pike, Arlington, VA 22204, United States
  • Site:http://www.frontlineautoplus.com/
  • Phone:+1 703-888-1556
Categories
  • Auto repair shop
  • Auto body shop
  • Auto parts store
  • Tire shop
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:9am–4pm
  • Friday:9am–4pm
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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