Tiffany G was super helpful in finding me exactly what I needed that fit my price range! Also extremely pleasant to speak with. Thank you!
Elizabeth is the best. Got me in and out with full coverage at good price . I recommend her to anybody who need help with insurance .
Nichole Askew is beyond amazing. She treats you like family and makes everything simple!!!! Much love and she is the best in town - the entire staff!
Ms Nicole was able to get me an insurance coverage through my cell phone, signed all the paper work through a website electronically, and fully processed my payments....all within 30 minutes. Awesome place to be insured by and with auto pay deductions, what more could one ask for? Truly an awesome place.
Nichole was an absolute life saver. She made my Baja experience remarkable from wonderful customer service all the way to meeting my insurance needs. I am so appreciative for Nichole. Heaven sent.
Thank you so much Nicole A. You were so professional and honest. Very helpful . i have been searching for a good company. And again you followed up and called me. I really appreciate your great customer sevice. Your very talented. Tracy B.
I would recommend baja auto insurance for your insurance needs. Nicole askew was exceptional in providing me with the best rates possible. Thanks again Nicole for excellent customer service and having a warm reception
Today I was in a hurry as usual. I had to cancel my policy with this company. From the moment I walked in there was 2 ladies sweet and very nice. I think her name was Samantha who I dealt with. She was one of the BEST customer service persons Ive dealt with. Smiling and just a sweetheart. Just want to say if I have to recommend someone it would be her she didnt hesitate to ask me how can I help you and just all around a GREAT PERSON.
Thank you Nichole .. great customer service 💯💯💪🏾
Nichole was a great help would recommend
Angel and Nicole are Awesome! See you next month...,.......
Elizabeth was very kind , professional , very helpful
Well I was never acknowledged then the phone rang she talked to a Custer mer for 3o min I finally told her I would be outside waiting! She never came so I went to A max at the other end!
Agent Sylvia is always friendly and helpful.She has even come off her lunch to help me. She is always patience with my many questions..I enjoy seeing her.I give her all 10s for customer service. I been coming to this location many years. Collins location
I wouldnt recommend this place for a person riding a bike. Lady ran into my car door went to report it because the other insurance told me to contact my insurance and report it and have them contact them. The lady tell me they dont do that. So why do I have insurance with a crappy company that want help get my car fix. Total damage to my car $1700 I have had better
I am very disappointed with this company. First of all, I signed up for insurance electronically. I signed paperwork and sent it back. Well, my car broke down and was towed. Since I no longer had the vehicle,I wanted to cancel the policy. They told me to go to the office to cancel. Well, I went to the office and no one was there, not even a sign that said closed and it was around 12:30 pm. I called the office back and they said, the office shouldnt have been closed. Also I signed up for auto pay in the office the month before and they told me they would waive the $5 payment fee. Well once again, they did not tell the truth. I am really frustrated because I thought I was getting a good deal. I bought the roadside assistance under false promises again, about services. Stay away from this company.
Nice place for auto insurance. Cheaper options for new drivers or people with bad driving credit
Wont recommend.My insurance rate went up after 1 month of taking the policy because of the agent not fully aware of terms and conditions given by the insurance company.
Great place to go for new drivers
⭐⭐⭐⭐⭐
I would love to share my experience about Baja insurance. My ex-wife and I, still had a policy together. She decided to go to a new insurance company after Baja kept raising her rates. I decided to keep mine where it was at Baja. They forced me to open a new policy because of my ex-wife. Then added her back to my policy. Without my permission. And raise my rates. Back to the date they felt she should have been added. All of which without my permission. Do not do business with these people. I will be changing at the end of my 6-month policy.
They have good attention and kindness
Bad service